Railroad Information Systems Specialist (MAXIMO) (19903677)

MMIS (MAXIMO) Specialist
Information Technology
Northern Bay Area
Until filled or until 100 applicants
$53.08-$64.52 Hourly

Please review the special instructions before applying for this job opportunity.


3748 Regional Parkway Santa Rosa, 95403


The SMART District is seeking a MAXIMO specialist (Railroad Information Systems Specialist) to join our Operations team! The Railroad Information Systems Specialist is responsible for all activities in support of the Operations Department Maintenance Management Information System (MMIS), MAXIMO, as well as computer systems support for the Operations Department. The Specialist works with Operations Department management to align MMIS and Operations technology solutions with business strategies. This position ensures that the MAXIMO system and all other Operations Department IT systems are working properly at all times and that all department work flows meet system requirements. This position carries two overall fields of responsibility. The first is administration of the Maintenance Management Information System (MAXIMO) and the second is providing IT support of all Operations Department systems.

The ideal candidate will be a motivated, independent person with an aptitude for creative problem solving and a solid foundation in MMIS.  


  • CALPERS Pension (2% at 60 for classic members and 2% at 62 for PEPRA members).
  • Voluntary Deferred Compensation with employer match of up to 2%.
  • Excellent medical and dental insurance.
  • Employer paid vision, life and long-term disability insurances.
  • Paid holidays, vacation and sick leave.
  • Complimentary SMART passes for employees.

Ideal Candidate

Qualifications, Skills, Knowledge and Abilities

Minimum Qualifications:

  • Bachelor’s Degree in Information Technology, Computer Science, Information Systems  or equivalent certifications and experience.
  • Five years of experience in business analysis which includes designing and documenting detailed process flows and performing quality assessment and assurance functions; OR an equivalent combination of education and experience.
  • Two years of progressively responsible experience in an information technology environment performing duties related to computer systems support, desktop/user support, technical support or networking support.
  • Three years of experience working with Maintenance Management Information Systems OR one year of experience working in MAXIMO and applicable MAXIMO certifications.
  • Possession of a valid driver’s license or ability to obtain a California driver’s license within sixty (60) days of employment.

Preferred Qualifications:

  • Public agency experience.
  • A minimum of three years of experience working in an asset management maintenance system in the area of application administration: railroad or rail transit experience preferred.
  • General knowledge of the railroad regulatory data requirements driven by Federal Railroad Administration and California Public Utilities Commission regulations.
  • Manufacturers’ certification in Cisco networking CCENT/CCNA or Microsoft enterprise products MTA/MCP highly desirable.
  • Experience in video surveillance systems.
  • Experience in Land Mobile Radio systems.

Skills in:

  • MMIS Administration
    • Inventory
      • Automated inventory control and management systems.
    • Process
      • Understanding and interpreting end user requirements.
      • Planning, implementing, completing, and reporting on progress, reviews, and end results.
    • General
      • Developing quality control techniques related to final product completion.
  • IT Support
    • Customer service.
    • PC Support
      • Utilizing personal computer software programs affecting assigned work.
    • General
      • Troubleshooting hardware and software problems and implementing solutions.
      • Microsoft Active Directory protocols, maintenance practices and procedures.
      • The use and care of tools and equipment related to the installation, maintenance, troubleshooting, and upgrading of a variety of voice and data networks and communication hardware and software.
      • Diagnosing complex problems with equipment, applications, communication systems, and operating systems and recommending corrective action.
    • Network Support
      • Deployment of computer network components in datacenters, offices and third party cloud systems.
  • IT Management
    • Business process management techniques.
  • Office Support
    • Creating databases and dynamic tables using Access or Excel.
  • Pubic Agency/Transportation Agency Experience
    • Report preparation and presentation.

Knowledge of:

  • MMIS Administration
    • Inventory
      • General methods and practices of storekeeping including ordering, receiving, storing, requisitioning, inventory control (including taking inventory), issuing materials, supplies and equipment
    • Vehicle and equipment parts, accessories, parts assemblies and terminology; General
      • Rail transit and/or Railroad Industry maintenance and operational principles and practices.
      • Databases and how to utilize them for reporting.
      • Various report writing software.
  • IT Support
    • General
      • Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint).
      • Relational databases, SQL and Oracle.
      • SharePoint including functionality and experience with team site development.
      • Effective practices of system design, implementation, troubleshooting, repair, and maintenance.
    • Network Support
      • Wireless systems, switch and router protocols, installation maintenance practices and procedures.
      • WAN, LAN, Wireless and VoIP technologies.
      • Multiple network hardware vendor syntax, including HP and Cisco.
  • IT Management
    • Principles and procedures of record keeping, accessing and updating.
    • Principles and practices of information technology system security and control.
  • Office Support
    • Modern office procedures, methods, and equipment.
    • Operation of computer equipment, networked systems, related peripherals and software applicable operating environments, commands, operating systems, structures, backup and restore procedures, requirements and procedures for set up.
  • Pubic Agency/Transportation Agency Experience
    • Pertinent state and federal regulations; Agency policies, procedures, rules and regulations.
    • Basic functions of a public agency.

Ability To:

  • MMIS Administration
    • Inventory
      • Plan and organize inventory management unit of an MMIS for a complex rail vehicle, positive train control/signal system, and fixed railroad assets (track, switches, bridges, structures, platforms).
      • Learn the various components, supplies and equipment of SMART’s vehicles.
    • Process
      • Perform business process analyses on railroad operational components and workflows.
      • Use professional and/or technical concepts to perform assigned duties and solve problems.
    • General
      • Develop training materials and present application training to a variety of end users.
  • IT Support
    • General
      • Research and recommend new technologies and systems.
      • Keep records and system documentation while following best practices and procedures.
      • Develop and administer system security.
      • Set-up, install and modify software programs.
      • Maintain, troubleshoot and resolve malfunctions with databases, networked systems and/or PCs.
      • Read, comprehend and retain technical information on computer products and systems.
      • Manage and maintain a parts inventory.
      • Communicate technical information to non-technical users, explain system and application use, and provide training to end users.
      • Maintain current technical knowledge including learning new and existing software, applications, databases and hardware.
  • IT Management
    • Establish and maintain effective working relationships with other department staff, management, vendors, and outside agencies utilizing the principles of good customer service.
    • Manage multiple tasks, setting objectives/goals and re-prioritizing work to meet changing deadlines and priorities.
    • Communicate and respond to inquiries, both orally and in writing.
    • Use Project Management techniques and principles, including quality control and quality assurance.
    • Research and analyze user requirements and make recommendations regarding the implementation of new programs and/or technologies including time and cost estimates.
  • General
    • Carry out oral and written directions.
    • Manage workload effectively including multiple tasks and projects.
    • Use initiative and independent judgment within established guidelines.
    • Establish and maintain effective working relationships with those contacted in the course of the work.



SONOMA-MARIN AREA RAIL TRANSIT DISTRICT HEALTH AND WELFARE BENEFITS SUMMARY: The Sonoma-Marin Area Rail Transit District (SMART) offers a comprehensive health and welfare benefits program designed to meet the needs of our workforce. The information below is a general summary of the benefits offered to eligible employees of the District. In the event of a discrepancy between the information below and the Plan’s Certificate or Summary of Coverage, the Plan’s documents will prevail.

EMPLOYEE ELIGIBILITY:  SMART employees who work 20 or more hours per week are eligible to enroll in the District’s Health and Welfare benefit programs. Benefits for new hires become effective on the first day of the month following the hire date. Eligible employees must enroll in benefits within 30 days following their date of hire. An employee who fails to enroll during the initial enrollment period must wait until the annual open enrollment period in order to enroll in District sponsored benefit plans.

DEPENDENT ELIGIBILITY: The following are generally eligible for enrollment in District Sponsored benefits: • Your lawfully married spouse or domestic partner. • Your or your spouse/domestic partner’s dependent children, including your son, daughter, stepson, stepdaughter, legally adopted child, a child placed with you for adoption, eligible foster child, or child for whom you are the legally appointed guardian. • A child under a Qualified Medical Child Support Order (QSMCO). • A disabled child above age 26 who meets the disabled child requirements of the health plans. Dependent coverage will end at the end of the month in which the dependent no longer meets the eligibility requirements as defined by the plan. An exception is available for an unmarried dependent child over the plan’s age limit who is chiefly dependent upon the subscriber for support and is incapable of supporting one’s self due to mental or physical disability incurred prior to reaching the age limits as defined by the plan.

PRE-TAX HEALTH INSURANCE BENEFITS: District employees generally pay for their health benefits on a pre-tax basis. If a District employee’s dependent is considered an Internal Revenue Service (IRS) qualified dependent, the District’s contribution for the dependent’s benefit is also tax free and the employee’s share of cost is paid on a pre-tax basis, unless specifically elected otherwise.

PREMIUM DEDUCTIONS: Employee premiums are paid in advance on a bi-weekly basis. Employee benefits premium amounts will vary based on the plan selected and the level of coverage elected. The District pays a portion of the benefits premiums for medical and dental insurance. Premiums for vision insurance, Long Term Disability (LTD) and Group Life Insurance are paid for by the employer.

HEALTH INSURANCE: SMART offers a variety of health plans through the CalPERS Health Benefits Program, including Preferred Provider Organization (PPO), Health Maintenance Organization (HMO) and Exclusive Provider Organization (EPO) style plans. Employee premium contributions will vary based on the plan selected and level of coverage elected.

DENTAL, VISION, LTD, STD AND LIFE INSURANCE: The District also offers dental, vision, and life insurance.  Dental Insurance: Delta Dental PPO;  Vision Insurance: Vision Service Plan (VSP): Life Insurance: VOYA;  Long Term Disability: VOYA; Voluntary Short Term Disability: VOYA

LIFE INSURANCE:  District Paid Life Insurance: All regular full-time employees or regular part-time employees who work in an allocated position of 40 hours or more per pay period receive a basic life insurance benefit paid by the District of twice the employee’s annual base salary, capped at $200,000. Employee Supplemental Life Insurance: Eligible employees may also purchase supplemental life insurance increments of $10,000, not to exceed $500,000 when combined with the basic life insurance benefit. The coverage level elected is subject to approval by the insurer. Dependent Life Insurance: Dependent Life insurance provides $5,000 of insurance for each eligible family member. An employee who elects Dependent Life Insurance is automatically the beneficiary. The policy covers employee’s spouse, domestic partner and unmarried dependent children up age 26.

LONG TERM DISABILITY INSURANCE:  The Long Term Disability Benefit Plan is an employer-paid Long Term Disability Benefit plan through the VOYA Insurance Company. This plan covers all District employees who are regularly scheduled to work a minimum of 20 hours per pay period. Benefit coverage becomes effective on the first day of the month following the date of initial eligibility. The cost of the LTD Program will be paid by the District while the employee is covered by the plan; therefore, the benefits are subject to appropriate income taxes.

SHORT TERM DISABILITY INSURANCE:  The Short Term Disability Benefit Plan is a voluntary plan purchased through the VOYA Insurance Company. This plan covers all District employees who are regularly scheduled to work a minimum of 20 hours per pay period. Benefit coverage becomes effective on the first day of the month following the date of initial eligibility. The cost of the STD Program will be paid by the employee.

FLEXIBLE SPENDING ACCOUNTS:  The District offers eligible employees the opportunity to enroll in a tax saving benefit called Flexible Spending Accounts (FSA). This benefit allows eligible employees the opportunity to set aside tax free dollars each pay date to use for reimbursement of eligible dependent care and/or health care expenses.

EMPLOYEE ASSISTANCE PLAN:  SMART provides an employee assistance plan for employees and their family members through MHN. The EAP provides employees with confidential access to counseling, legal, financial and other services. This benefit is paid for by the employer.

RETIREMENT PLAN:  Employees hired on or after January 1, 2013 District employees are eligible for retirement benefits known as the CalPERS 2% at 62 Plan. Under this plan, employees contribute from their paychecks an amount equal to 50 percent of the cost of the plan. The amount of the contributions may vary from year-to-year, depending upon CalPERS analysis. In return, employees are eligible for a certain level of retirement pay depending on years of service and annual salary before retirement.

DEFERRED COMPENSATION:  SMART has available to all employees a 457 Deferred Compensation Plan. This plan, currently managed by Nationwide, allows employees to make voluntary contributions, on a pre-tax basis, for their own retirement savings. For employees hired after June 1, 2012, SMART will match employee’s voluntary contributions up to a maximum of 2% of annual base salary.

SOCIAL SECURITY:  Please note that SMART does not participate in Social Security. Most employees will not have taxes deducted from their pay for Social Security, other than Medicare tax as required by law.

STATE DISABILITY INSURANCE:  Please note that SMART does not participate in California State Disability Insurance (SDI). Employees will not have taxes deducted from their pay for CA SDI. As a result, employees will not be eligible for the California Short Term Disability Insurance or Paid Family Leave Programs which are funded through the CA SDI tax.

RAILROAD RETIREMENT:  Please note that SMART does not participate in Railroad Retirement. Instead, the District participates in California Public Employees Retirement System (CalPERS).

VACATION: Vacation leave is accrued on a bi-weekly basis. Accrual rates will vary based upon position held and years of service. Maximum Accrual Each employee shall accrue and may use vacation leave with full pay providing that the maximum accumulation shall be no more than two hundred and eighty (280) hours for full-time non-management employees and four hundred and eighty (480) hours for full-time management employees. Part-time Employees Part-time employees who work a minimum of 20 hours a week shall accrue vacation leave on a pro rata basis; usage and accrual shall be governed by the same rules and regulation applicable to full-time employees.

SICK LEAVE:  Full-Time employees: Full-time employees of SMART accumulate 12 days (64 hours) of sick leave per year or 3.69 hours per pay period. There is no limit on sick leave accumulation. Part-Time Employees: Part-Time employees will receive a pro-rated accumulation based on number of hours scheduled per pay period. HOLIDAYS The District offers 12 paid holidays per year, including two floating holidays. SMART reserves the right to modify employee benefits at any time.


Special Instructions

Please complete the supplemental questionnaire. Your answers will be used to evaluate your qualifications for the position.

Recruitment Contact

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