Sonoma County Library

LIBRARY SPECIALIST* – BILINGUAL (ENGLISH/SPANISH)- ROSELAND- 20 HOURS PER WEEK – PART TIME

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Library
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Northern Bay Area
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Part-Time
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1/28/2019 at 5pm
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$20.38-$25.46 Hourly
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Please review the special instructions before applying for this job opportunity.


Location

779 Sebastopol Road Santa Rosa, 95407

Description

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST* – BILINGUAL (ENGLISH/SPANISH)-

ROSELAND- 20 HOURS PER WEEK – PART TIME

* Pending classification study

 

We are seeking a customer service driven professional with excellent communication and Spanish bilingual skills to perform routine library work at the Roseland Community Library.  Please complete the required supplemental questionnaire.

 

THE POSITION:

Please see the attached job specifications for full details about this position.

 

TYPICAL DUTIES include, but are not limited to:

  • Advises patrons of library policies, procedures, and services in person and over the telephone with a friendly and helpful attitude
  • Registers patrons, enters patron information into library database and issues new or replacement library cards with accuracy; updates patron records; communicates with the patron about the procedure and explains rationale positively when denials are required
  • Listens attentively to patron’s questions about library account and answers in a calm and professional manner
  • Recognizes when a question needs to be directed to reference staff
  • Proactively collects fines and payments for lost materials
  • Assists patrons with the use of public computers and other electronic equipment
  • Efficiently and accurately balances daily cash and prepares deposit
  • Readily and proficiently uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; successfully incorporates the use of RFID and the StaffLink into daily circulation workflow
  • Efficiently receives and processes requests and reserves
  • Quickly and accurately sorts returned books
  • Processes magazines and gift books in a neat and timely manner; keeps magazines, periodicals, telephone books and other materials current
  • Readily provides clerical assistance to Librarians and other staff

 

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and one (1) year of clerical and office support work. An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. Bi-lingual skills in Spanish required.

 

 DESIRED SKILLS AND ABILITIES:

  • Ability to remain tactful when working with the public 
  • Close attention to detail
  • Ability to work independently while following established procedures
  • Bi-lingual skills in Spanish required

 

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

 

SALARY RANGE:               $20.38/hour to $25.46/hour plus benefits

CLOSING DATE:                5:00 pm, Monday, January 28, 2019

 

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Resumes will not substitute for a completed application.

 

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

 

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

 

                                                        Sonoma County Library                     Revised 10/01, 7/08

CLASS SPECIFICATION

 

Definition

 

LIBRARY TECHNICIAN III

 

Under supervision, performs routine library and clerical work in the areas of public services or materials support, either in acquisition processing and cataloging, or circulation activities, and performs other work as required.

 

Distinguishing Characteristics

This is the journey-level class in the Library Technician series. This class is distinguished from the Library Technician II in that the Librarian Technician III performs the full range of circulation, acquisitions processing, or similar duties and has greater responsibilities in the areas of materials management. It is distinguished from the Library Associate in that it is primarily concerned with duties related to materials and objects within the library’s collection rather than content within the materials.

 

Typical Duties

Depending on assignment, duties may include but are not limited to the following:

 

Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials.

 

Assists patrons with automatic self-service equipment; demonstrates use of equipment to staff and public; assists patrons with the use of public computers and other electronic equipment.

 

Advises patrons of library policies, procedures, and services in person and over the telephone; interprets circulation policies and procedures to the public.

 

Answer routine in-person and telephone directional and information questions; refers more difficult, technical or involved questions to appropriate library staff.

 

Sorts returned books and media; searches shelves for holds, “claims returned” or lost books;

mends or cleans returned materials, replacing bar codes and tags as necessary.

 

Registers patrons, enters patron information into library database and issues new or replacement library cards; updates patron records.

 

Answers patron questions about library account; searches for patron account issues and questions, attempts to resolve computerized circulation problems such as partial returns, claims returned, and damaged items.

Collects fines and payments for lost materials; balances cash and prepares deposits. Processes Supersearch and hold requests by searching shelves, filling requests, organizing

and routing materials to appropriate destination and tracing items not found.

 

Answers the telephone, directs callers and visitors to appropriate person or location; orders supplies; distributes mail; prepares outgoing mail; establishes, maintains and processes various files, records, and reports.

 

Processes magazines and gift books; keeps magazines, periodicals, telephone books and other materials current.

 

Places and tracks orders for materials generated by Librarians; enters information into the computerized ordering system; receives and enters invoices into appropriate computer application; files invoices.

 

Prepares various materials such as books, periodicals, newspapers and video- and audiotapes for circulation; enters information into circulation database or searches for and verifies the correct catalog entry; processes corrections and deletions in library database.

 

Performs copy cataloging using online resources; edits catalog records according to local standards; reviews vendor-provided marc records for accuracy; maintains bibliographic records.

 

Receives and organizes shipments of library materials; opens boxes and unpacks contents; insures contents of shipment match packing slip; inspects condition of materials and reports shortages, damaged items and other discrepancies to the appropriate vendor.

 

Receives and checks in current issues of periodicals into appropriate database; prepares and distributes materials to the appropriate branches.

 

Provides clerical assistance to Librarians and other staff.

 

Knowledge and Abilities

Knowledge of: basic practices and procedures of public library systems; standard office practices and procedures, including filing and the operation of standard office equipment; standard telephone use and etiquette; principles and practices for dealing with the public; business arithmetic; basic computer applications related to the work; record keeping practices; some knowledge of books, authors and library practices is highly desirable.

 

Ability to: learn library policies and patron and office procedures; learn various computer operations and how to use library and other online software programs; understand and follow written and oral instructions; organize own work and set work priorities; make accurate arithmetic calculations, including collection and accounting for money; collect, search, process and interpret basic data; interpret, apply and explain library policies and procedures; establish and maintain effective working relationships with those contacted in the course of the work.

 

Minimum Qualifications

Education: Two years of college coursework or two years of office support work which has involved dealing with the public.

 

Experience: Experience in using computer systems is high desirable.

 

Physical Demands

While performing the duties of this class, an employee is frequently required to stand, sit, and walk, often for extended periods of time; talk or hear, in person and by telephone; see to read printed materials and a computer screen; use hands and fingers to grasp, handle and feel objects and to use a keyboard and operate standard office equipment; engage in repetitive movement with hands and wrists; reach with hands and arms and lift up to and occasionally more than 25 pounds. Employees regularly may stoop, kneel, bend or crouch and push wheeled carts weighing up to and occasionally more than 100 pounds.

 

 

 

Ideal Candidate

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and one (1) year of clerical and office support work. An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. Bi-lingual skills in Spanish required.

 

 DESIRED SKILLS AND ABILITIES:

  • Ability to remain tactful when working with the public 
  • Close attention to detail
  • Ability to work independently while following established procedures
  • Bi-lingual skills in Spanish required

     

     

     

Benefits

Vacation, sick leave, and holiday accruals are pro-rated for part-time employees. Certain insurance benefits are available only to full-time employees.

If you are selected for an interview, we will be happy to answer benefits questions you may have about the position for which you applied.

Vacation: Earns at the rate of 1 ¼ days per month, 3 weeks after the first year.

Sick leave: Twelve days per year, with unlimited accumulation.

Holidays: A combination of holidays and compensatory days equal to thirteen days per year.

Retirement: Membership in the statewide Public Employees Retirement System (CalPERS). See CalPERS chart for retirement formulas. The Sonoma County Library does not participate in Social Security.

Health insurance: Group health insurance through CalPERS Health Insurance Program paid at 80% to 84% depending on position. Delta Dental and VSP vision care insurance fully paid for full-time (40-hr/week) employees.

Life insurance: Paid term life insurance policy.

Miscellaneous: Two deferred compensation plans available, long-term disability insurance, and short-term disability (SDI) insurance through the EDD.

Special Instructions

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Resumes will not substitute for a completed application.

 

Please complete the required supplemental questionnaire.

 

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

Recruitment Contact

Contact phone: 
(707)545-0831
Contact phone extension: 
1591