St. Helena

Utility Billing Technician (Accounting Tech I) (20105787)

The City will be establishing a pool of qualified applicants and will place the top candidate in the position. The remaining candidates will be place on an eligibility list for 12 month and will used for any future vacancies in this classification series.
Northern Bay Area
5/18/2021 at 5pm or until 100 applicants
$54,713.00-$66,503.00 Annually

Please review the special instructions before applying for this job opportunity.


1572 Railroad Avenue St. Helena, 94574


Employment Opportunity

City of St. Helena, California

Utility Billing Technician Opportunity

Accounting Technician I*

Salary Range: $54,713—$64,453 annually*

The City of St. Helena has an exciting opportunity to fill a position in the Finance Department.  This is a great opportunity to become part of a Customer Service focused team of dedicated individuals that take pride in serving the local community.

Distinguishing Characteristics:  The Accounting Technician I is the entry level class in the accounting support series that allows the incumbent to develop journey level knowledge and abilities. Initially, under immediate supervision, incumbents perform the more routine accounting support and customer service duties while learning City policies and procedures. As experience is gained, there is greater independence of action within established guidelines.

The Accounting Technician I receives direction from the Director of Finance, or designee.

Examples of Duties: (include but are not limited to the following) 

  • Operates cash register, acts as front counter staff.
  • Receives the public, answers questions and processes requests; responds to inquiries from customers and others and refers, when necessary, to appropriate persons.
  • Prepares, processes, maintains and verifies purchasing, financial and accounting documents and records.
  • Performs accounting and financial office support work in areas such as cashiering, accounts receivable, utility billing, fixed assets and business licenses.
  • Provides information to the public and City staff requiring the use of judgment and the interpretation of a variety of policies, rules and procedures; processes outgoing mail.
  • Receives payments, issues receipts, balances cash and prepares bank deposits.
  • Performs data entry and posts receipts to various City accounts and funds.
  • Maintains and files various documents and records. May perform a variety of general office support functions, including typing, record keeping, proofreading and forms and report generation.
  • Prepares financial, statistical or operational reports as assigned.
  • Prepares accounts receivable billings and reconciliation.
  • Verifies incoming revenue from various City departments and other agencies.
  • Processes all utility billing and utility customer requests.
  • Maintains posting of payments.
  • Works with the Water Department to process monthly meter reads and customer requests.
  • Generates new utility billings and past due notices.
  • Prepares monthly utility billing reports and reconciliations.
  • Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

There is a no smoking policy in effect within the City offices and vehicles. St. Helena is an equal opportunity employer. The City of St. Helena will require documentation of the legal right to work in the United States as required by the Immigration Reform and Control Act upon hire.

Compliance with Americans with Disabilities Act (ADA): With prior notice to the Personnel Department regarding testing or job performance modifications, the City will make every attempt to offer reasonable accommodations for qualified applicants and employees with disabilities.


Ideal Candidate

Ability to:

  • Prepare, maintain and reconcile various financial, accounting and statistical records.
  • Perform cashiering duties accurately.
  • Perform mathematical calculations quickly and accurately.
  • Interpret, explain and apply applicable laws, codes and regulations.
  • Read, interpret and record data accurately.
  • Organize, prioritize and follow-up on work assignments.
  • Work independently and as part of a team.
  • Make sound decisions within established guidelines.
  • Analyze a complex issue, and develop and implement an appropriate response.
  • Follow written and oral directions.
  • Observe safety principles and work in a safe manner.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships.

Knowledge and Skills:

  • Principles and practices of financial record keeping, report writing, bookkeeping and basic governmental accounting.
  • Basic principles of mathematics.
  • Applicable federal, state and local laws, codes and regulations.
  • Methods and techniques of scheduling work assignments.
  • Standard office procedures, practices and equipment.
  • Modern office equipment including a computer and applicable software.
  • Methods and techniques for record keeping and report preparation and writing.
  • Proper English, spelling and grammar.
  • Occupational hazards and standard safety practices.
  • Operate an office computer and a variety of word processing, spreadsheet and software applications, including billing and financial systems.

Education and/or Experience:

Any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Accounting Technician I.  A typical way of obtaining the required qualifications is one year of experience in a general office setting with an emphasis on customer service.  Experience within a public sector agency is desirable.  Graduation from High School or possession of a GED.  One year of college level course work in accounting or financial record keeping is highly desirable.


Possession of, or the ability to obtain, a valid class C California driver’s license.


  • CalPERS defined benefit retirement: 2.0% at 60 formula for current members; 2.0% at 62 for new members. The employee is responsible for payment of the employee share of the pension cost.  City employees also participate in the Social Security system
  • City-paid health, dental and vision insurance coverage for employee and dependents
  • Vacation accrues at varying rates for full-time employees.  The beginning accrual rate is generally ten working days per year, increasing with tenure.
  • Twelve holidays annually
  • Two personal convenience days per year (increases to five day after five years).
  • Sick leave (twelve days per year)
  • Life Insurance
  • Deferred Compensation Plan
  • Dependent Care program
  • Employee Assistance program
  • Bereavement Pay - 3 days in state/5 days out of state
  • Longevity Pay
  • Bilingual Pay

*St. Helena Miscellaneous Employees have agreed to a one-year 5% salary reduction through a 13-day unpaid furlough for Fiscal Year 2020-21, deferred compensation match has been suspended for FY 2020-21, and step increases have been suspended for FY 2020-21.


Special Instructions

Application Deadline:

Open Until Filled

First Review: Wednesday, May 19, 2021

Tentative Board Interview: Wednesday, June 2, 2021

Application and Selection Procedure:

To apply please go to to submit the following:

  • City application form
  • Supplemental Questionnaire
  • Cover Letter
  • Detailed resume

Please note: you will complete the application and supplemental questionnaire with the application process on and will upload your resume and cover letter. Failure to submit all four required documents will be considered an incomplete application and will not be considered for this position.

All resumes will be reviewed to select those applicants whose training and experience most closely match the requirements of this position.  A limited number of qualified applicants possessing the most desirable qualifications may be invited to participate in the subsequent phase of the evaluation process which may include interviews, written exercises, or simulated work problems. Note: Meeting the minimum qualifications does not guarantee advancement in the selection process. 


Recruitment Contact

Contact phone: