Tri-City Mental Health Authority

Program Supervisor I (20072905)

CWA Supervisor (FSP/TAY 220)
Behavioral Health
Los Angeles Area
Until filled or until 100 applicants
$69,673.96-$111,478.22 Monthly

Please review the special instructions before applying for this job opportunity.


2008 N Garey Avenue Pomona, 91767


Tri-City is now actively recruiting to fill a vacancy for Program Supervisor I.  This position will oversee our Clinical Wellness Advocates within our Adult and Child and Family Service Clinics.  The Program Supervisor I position will report to the Chief Clinical Officer.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

  • Under administrative and clinical supervision, to supervise, coordinate, and provide mental health services to individuals and families;


  • To plan, organize, and direct the activities of eleven (11) Clinical Wellness Advocates throughout our Agency whom have lived experience;


  • Enforce policies and procedures; Analyze existing caseloads and forecast resource needs;


  • Make or review decisions on difficult client assessment and casework matters; supervise the timely and accurate submission of activity logs of assigned staff; and review caseload and task/needs reports for accuracy and timely changes;


  • Collaborate with Program and Clinical Program Managers to provide appropriate staff placement based on the clinical needs of the patients and ensure delivery of quality patient care; monitor, maintain, and adjust staffing levels according to unit productivity and staffing goals; participate in data collection for unit based on quality assurance indicators;


  • Provide direct services to clients under appropriate scope of practice;


  • Supervise, train, evaluate, and participate in the selection of subordinate clinical and administrative staff; and initiate and participate in personnel actions in accordance with the Agency’s human resources practices and procedures;


  • Make or review decisions on difficult client assessment and casework matters; supervise the timely and accurate submission of activity logs of assigned staff; and review caseload and task/needs reports for accuracy and timely changes.


  • Implement and ensure compliance with mandated documentation and quality assurance requirements to ensure efficient and effective operation of the unit in compliance with federal and state regulations, including Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”).


  • Function as liaison representative to other departments, community groups, and agencies.


  • Perform unit specific projects as assigned by the Program Manager; prepare and maintain records; and submit monthly reports as required.



  • Provide direct patient care as required based on staffing levels, patient loads, and unit necessity.



  • Provide, or arrange for, clinical supervision of unlicensed staff.



  • Ensure that clients are properly scheduled and information is entered correctly into the management information system by administrative support staff.



  • Recommend program alterations to correspond with client needs, funding, and available resources.



  • Maintain up-to-date knowledge of local, county, State, and federal laws, regulations, Agency policies and procedures that govern program and unit operations; disseminate knowledge to staff and ensure compliance on a continuous basis; and other duties as assigned.


Ideal Candidate

Minimum of two years of managerial/supervisory experience in a mental health/ co-occurring disorders setting including lived experience and experience in a responsible management capacity. 


Licensure: Possess a current valid California Driver License, a satisfactory driving record, and a properly registered and insured vehicle.



Merit Salary Increases: Annually based on performance, budget availability and supervisor approval.

CalPERS Pension: 2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 6.75% for PEPRA. No Social Security. 

Vacation:  80 hours per year, increasing with years of service with a maximum of 240 hours; cash out option available.

Sick Leave: Full-Time employees = 88 hours per year with no cap.

Holidays: 10 paid holidays per calendar year plus an additional 16 hours of Floating Holidays.

Flexible Work Schedule: 9/80 or 4/10, where applicable and approved by supervisor. **

Health Insurance:  Medical (Kaiser HMO), dental (MetLife PPO) and vision coverage (EyeMed) of which 80% is paid by Tri-City Mental Health Authority (TCMHA).

Life Insurance: Paid at one times annual salary, paid by Tri-City MHA with additional optional coverage available.

Deferred Compensation (457b): Available to interested employees; no employer match.

Additional Optional Benefits: EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On Call Pay, Employee Referral Fee Program, Loan Forgiveness, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME) and more.

**Availability of flexible schedule and days of regular day off is dependent upon the needs of the Department and approval from Management.

Special Instructions

REQUEST FOR ACCOMMODATION:  Tri-City Mental Health Authority will make reasonable accommodations in the recruitment process to accommodate disabled applicants.  If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at

Tri-City Human Resources Department may contact candidates via email or phone.  Please pay attention to both forms of communication as information regarding application status may be made by email or phone.

Tri-City does not cover the cost of relocation fees.