Tri-City Mental Health Authority

Community Navigator I/II (19951677)

RC#19951677-200 V1920-45
Behavioral Health
Los Angeles Area
Until filled or until 100 applicants
$16.94-$24.23 Hourly

Please review the special instructions before applying for this job opportunity.


2001 N. Garey Avenue Pomona, 91767



Tri-City is looking for one special individuals to serve as a Community Navigator I/II for the MHSA Department.   This position requires field work and on-call duties for 1 or 2 weeks every month.  The Community Navigator position works to engage with people and their families who need services to help them quickly identify currently available services, including formal and informal supports and services tailored to the particular culture, ethnicity, age and gender identify. This position will report to a MHSA Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:


  • Recruit community-based organizations, faith based organizations, and other community groups to become a part of an active and ever growing locally based support network for people, including those most challenged by mental health issues;
  • Follow-up with people they have engaged to ensure that they have connected with support structures and received the help they need;
  • Use information technology and other means to map and keep up to date about the current availability of services and supports in the service area;
  • Promote awareness of mental health issues & the commitment to recovery, wellness, & self-help;


  • Ability to be a team player & have the ability to work in an environment that requires communication & engagement with supervisors & other team members; and other duties as assigned.

A complete job description available upon request.

Ideal Candidate


Community Navigator I: A bachelor's degree or equivalent degree is preferred, as is personal or professional experience with mental health issues. Considerable experience working in or with community and non-profit organizations, and working with people who need services and their families a must, as is an ability to work with and earn the trust of individuals and groups across different cultures and different income levels. 

Community Navigator II: A bachelor's degree or equivalent degree is highly desirable, combined with several years of an understanding of mental health issues and network services. Extensive experience working in or with community and non-profit organizations and community outreach, working with people who need services and their families a must, as is an ability to work with and earn the trust of individuals and groups across different cultures and different income levels. 

License:  Must have and maintain a valid Driver’s License with a satisfactory driving record and current, valid automobile insurance.  Preferred candidates will be bilingual in Spanish or Vietnamese; have basic computer skills; have personal or professional experience working with individuals that experience mental health challenges; experience working in or with community and non-profit organizations; experience engaging with individuals and families across income levels who need services along with the ability to earn their trust.

Any combination of education and experience that would provide the required knowledge, abilities and skills may be considered as qualifying.  *Candidates may be hired above the minimum salary range depending on qualifications (DOQ). 




Merit Salary Increases: Annually based on performance, budget availability and supervisor approval.

CalPERS Pension: 2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 6.75% for PEPRA. No Social Security. 

Vacation:  80 hours per year, increasing with years of service with a maximum of 240 hours; cash out option available.

Sick Leave: Full-Time employees = 88 hours per year with no cap.

Holidays: 10 paid holidays per calendar year plus an additional 16 hours of Floating Holidays.

Flexible Work Schedule: 9/80 or 4/10, where applicable and approved by supervisor. **

Health Insurance:  Medical (Kaiser HMO), dental (MetLife PPO) and vision coverage (EyeMed) of which 80% is paid by Tri-City Mental Health Services (TCMHS).

Life Insurance: Paid at one times annual salary, paid by Tri-City MHS with additional optional coverage available.

Deferred Compensation (457b): Available to interested employees; no employer match.

Additional Optional Benefits: EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On Call Pay, Employee Referral Fee Program, Loan Forgiveness, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME) and more.

**Availability of flexible schedule and days of regular day off is dependent upon the needs of the Department and approval from Management.

Special Instructions


REQUEST FOR ACCCOMODATION:  Tri-City Mental Health Services will make reasonable accommodations in the recruitment process to accommodate disabled applicants.  If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at

Tri-City Human Resources Department may contact candidates via email or phone.  Please pay attention to both forms of communication as information regarding application status may be made by email or phone.

Tri-City does not cover the cost of relocation fees.

Full job description available upon request.  Email

Recruitment Contact

Contact email: