Working under the general supervision of the Lead Outreach Worker, the Street Outreach Worker will provide outreach in high-violence areas in Union City and will build relationships with at-promise youth, young adults, and their families. Street Outreach Workers will individually assess youth needs and identify appropriate community resources to best support personal growth and success and to reduce violence. Evening and weekend work will be required of all Street Outreach Workers.
This position is distinguished from the next higher class of Lead Outreach Worker by the latter’s supervisory responsibilities and their handling of the more difficult and complex cases.
EXAMPLES OF DUTIES (illustrative only) Duties may include, but are not limited to:
- Establishing a relationship and understanding of youth in areas where they spend time (e.g., neighborhood locales, parks, etc.).
- Identifying and building community relationships with residents, local merchants, courts, police, school, health centers and community organizations/resources.
- Developing a network capable of linking youth and families with services and opportunities in the community.
- Advocating for youth and families with service providers, to include state and city institutions, public and private non-profits, and community-based organizations.
- Attending scheduled meetings, trainings, and workshops throughout the workweek and on weekends and evenings as required.
- Conducting community forums/presentation with parents, caregivers, and residents.
- Delivering multi-session curriculum to adolescents about a variety of issues/subjects.
- Maintaining records and other necessary documentation.
- Responding to crisis situations on a 24-hour basis.
- Working with diverse youth from various backgrounds.
- Working with members of rival groups in rival neighborhoods without bias or prejudice.
- Performing other duties as assigned.
Experience - Three years of experience working with a diverse population of at-promise youth and families, who have been disproportionately impacted by poor education and health outcomes, including experience conducting street outreach and providing youth related services.
Substitution – A bachelor’s degree in Social Work, Public Health, or a closely related field, may be substituted for two years of the required experience.
KNOWLEDGE, SKILLS AND ABILITIES:
- Union City neighborhoods and South County resources.
- Crisis intervention services.
- Cultural relativism and competence.
- Outreach program development, implementation, and evaluation.
- Effective outreach and promotion strategies.
- Ability to gain the confidence of, and establish relationships with, at-promise youth, young adults, and their families.
- Instruct and provide positive social direction to client youth.
- Maintain professional boundaries and be a positive role model.
- Problem solve and provide intervention during individual and community crisis situations, such as interventions with victims, offenders, and their families.
- Develop and maintain strong working relationships with outside providers, health care professionals, recreation centers, school personnel, the police department and program sites.
- Manage and resolve conflicts and disagreements in a positive and constructive manner to minimize negative impacts.
- Communicate clearly and effectively, both orally and in writing.
- Develop and deliver curriculum, presentations, and activities on a variety of issues and subjects (e.g., health and social issues that impact adolescents, etc.).
- Produce various reports, including statistical reports, and maintain records and documentation as necessary.
- Work effectively within groups and independently.
Licenses and Certificates:
Possession of a valid California Driver's License and satisfactory driving record at the time of appointment is required as a condition of initial and continued employment only if the operation of a vehicle, rather than the employee's ability to get to/from various work locations in a timely manner, is necessary to perform the essential functions of the position.
WORKING CONDITIONS, ADA AND OTHER REQUIREMENTS
The City of Union City is an equal opportunity employer. The City of Union City will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities.
Successful completion of a background inquiry, fingerprinting, reference check, tuberculosis (TB) test, and language test (if applicable). Bilingual abilities are highly desirable as many client youths and their families speak languages other than English (e.g., Spanish, Tagalog, etc.). Justice-involved individuals will be considered for appointment.
Ability and willingness to be respond to crisis situations off-hours (e.g., evenings, weekends, etc.).
Travel: Positions in this class may require local and statewide travel as necessary.
Retirement: CalPERS enrollment in either 2% @ 60 (Classic Employees) or the new 2% @ 62 (New Employees) formula is dependent on the individual’s eligibility, as per AB 340. The City does not participate in Social Security therefore there are no Social Security tax deductions (except 1.45% Medicare).
Life Insurance: Premium is paid by the City. Life insurance and AD&D is equal to $100,000 each. Short-term disability insurance premium shared by the City and employee. Additional voluntary supplemental life insurance is available.
Medical/Dental: The City provides pro-rated contributions toward medical, dental and/or vision coverage for those part time employees who are eligible for coverage.
Leaves: Pro-rated accumulation of sick and vacation leaves, partial floating holiday and holiday leave for those who are eligible.
Application and resume should be completed on-line via the CalOpps website as soon as possible as this recruitment may close at any time.
Resumes will not be accepted in lieu of a completed application. Application materials will be reviewed and evaluated using, in part, the criteria contained in this brochure.
The selection process may consist of one or more of the following components: a written exam, an oral interview, and medical exam. Only a limited number of persons whose application materials clearly demonstrate that they meet the needs of the City in terms of training, experience, education, and other job related characteristics will be invited to participate in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.
Applicants who are invited to continue in the selection process will be notified by e-mail. Successful candidates’ names will be placed on an employment eligibility list. The eligibility list will remain in effect for a minimum of one year from the date the list is established. Additional vacancies that occur for this classification may be hired from the list.
The City of Union City provides reasonable accommodations for applicants with disabilities, upon request. Please contact the Human Resources Department if you will need reasonable accommodation for any aspect of the selection process.
The City of Union City is an Equal Opportunity Employer and values diversity at all levels of its workforce.