Union City

Community Service Aide (20442773)

Law Enforcement
East Bay
12/10/2023 at 11:59pm
$6,035.00-$7,199.00 Monthly

Please review the special instructions before applying for this job opportunity.


34009 Alvarado-Niles Road Union City, 94587


Under general supervision, the non-sworn Community Service Aide provides technical police services in crime prevention, crime investigation, and crime response which do not require full police powers and assists police officers in the maintenance of law and order.    


EXAMPLES OF DUTIES (illustrative only):

• Receive and transmit calls for service over the police radio.

• Issue vehicle parking and registration citations.

• Mark, arrange tow, and maintain files for abandoned vehicles; cite

vehicle/owner for violation after a given period of time of being marked.

• Direct traffic at major injury collisions, chemical spills, malfunctioning traffic

signals, and special events.

• Drive a marked police vehicle; transport children to foster care facilities,

citizens including stranded motorists, and city staff; deliver messages,

property, and evidence as dispatched to court, citizens, or other agencies.

• Interview witnesses or others involved search for, collect, and identify

evidence; and write reports for crimes with no suspect, lost and found cases,

and non-injury collisions.

• Engage in general patrol observation; report any suspicious activity to dispatch

and patrol officers.

• Patrol and enforce animal regulation laws and ordinances, which include

receiving and investigating complaints and reports regarding stray, dangerous,

unwanted or improperly controlled dogs, livestock and other animals;

answering emergency calls and investigating persons bitten and quarantining

the animal; and impounding, transporting and giving first aid to animals.

• Complete registration of habitual sex and narcotic offenders.

• Verify and certify mechanical violations receiving a citation have been


• Search files for information to aid in apprehending a criminal, returning lost

property, determining the disposition of a vehicle and other problem


• May assist in the processing of evidence to include crime scene photography,

sketching, video, evidence collection, and preservation as well as other duties

associated with evidence processing.

• Assist in routine equipment/vehicle maintenance.

• Assist with clerical functions such as entering data and conducting file searches

on the computer and typing filing, and form completion.

• Provide municipal code updates and additions for best practices and law


• Coordinate training of both current employees (CPT) and new employees (FTO).

• Testify in court.

• Inspect and clean the holding facilities and radio-equipped vehicles in order to

maintain health/safety standards.

• Search and/or obtain specimens from same-sex prisoners.

• Performs related work as required.

Ideal Candidate


Education and Experience: Equivalent to high school graduation, G.E.D., or California High School Proficiency and one (1) year of experience in clerical, police services, or related work, or 15 semester units of college level work in law enforcement/criminal justice, or successful completion of a basic police academy. Desirable qualification of six (6) months experience in caring for animals.



Must possess a valid California Driver’s License and currently have a good driving record of at least (2) two years duration according to the Department of Motor Vehicle’s negligent operator guidelines. Failure to possess or maintain a valid California Driver’s License may result in discipline up to and including termination of employment.


Other Requirements:

• Must be eligible as an insurable risk as determined by automobile insurance underwriters.

• Must pass a background investigation which meets the P.O.S.T. – mandated guidelines for Peace Officer Applicants.

 • Must be 18 years of age by the time of appointment.

 • Willingness to work rotating shifts and irregular duty assignments required.

 • Physical and other Requirements – Physical strength and agility to ensure effective performance of prescribed functions; be in good physical condition.



Knowledge Of:

• State laws and local ordinances pertaining to the care, treatment, impounding of animals and provisions relating to collections from the sale of dog licenses.

• Various breeds of animals, their care and feeding.

• The English language including spelling, punctuation, and grammar.

• Departmental policies and procedures; laws, ordinances, codes, rules, and regulations applicable to reporting, investigative, support, and other duties.

 • Written and verbal communication techniques.

• Arithmetic.

• General principles and practices used to establish effective police/community relations.


Ability To:

• Establish and maintain effective relations with the public and fellow employees. • Read and follow established written or verbal instructions.

• Exercise tact and good judgement.

• Write accurate, concise reports.

• React with reasonable and effective courses of action, according to various situations including the issuance of court citations or other legal action.

• Learn the use and care of tranquilizer guns and other assigned equipment.



The City of Union City is an equal opportunity employer. The City of Union City will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities.


Retirement: CalPERS enrollment in either 2% @ 60 (Classic Employees) or the new 2% @ 62 (PEPRA Employee) formula is dependent on the individual’s eligibility, as per AB 340. The City does not participate in Social Security therefore there are no Social Security tax deductions (except 1.45% Medicare).  Other Deferred Compensation Plans available (457(b) Plan and ROTH IRA) available.

Life Insurance: Premium is paid by the City.  Life insurance and AD&D is equal to $100,000 each.  Additional voluntary supplemental life insurance is available.

Medical/Dental/Vision: The City provides up to $2,000/month to purchase medical, dental and vision benefits. Retiree medical benefit after 15 years of service (see MOU for details on benefits).

Leaves:  Employees shall accrue 3.69 hours of Sick Leave per pay period with no limit on accumulation and 80 Vacation Hours for the first three years.

Holidays: 126 hours total (66 hours paid; 60 hours banked time).

Uniform: $1000/annual uniform allowance paid over 26 pay periods


Disability Insurance: Short- and long-term and disability insurance enrollment.  City contributes $16.50 towards the premium. 


Other: 4/10 work schedule; All necessary equipment is provided. 

Special Instructions


The selection process may consist of, but limited to one or more of the following components:

  1. Screening for Best Qualified
  2. Supplemental Questionnaire
  3. Written Exam
  4. Performance Exam
  5. Oral Interview

Resumes may not be accepted in lieu of a completed application.

Applicants who are invited to continue in the selection process will be notified by e-mail. Successful candidates’ names will be placed on an employment eligibility list. The eligibility list will remain in effect for a minimum of one year from the date the list is established. Additional vacancies that occur for this classification may be hired from the list.



The City of Union City provides reasonable accommodations for applicants with disabilities, upon request. Please contact the Human Resources Department (hr@unioncity.org) if you will need reasonable accommodation for any aspect of the selection process.



The City of Union City is an Equal Opportunity Employer and values diversity at all levels of its workforce.

Recruitment Contact

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