Information Technology Technician I / II (20596282)

The City of Woodland offers a competitive total compensation package including:

• Starting income ranging from $5,301.65 to $7,468.86 per month based on skills and years of experience, with incremental pay increases.
• Robust Retirement Program including CalPERS defined benefit pension plan, Retirement Health Savings Plan & 457 Deferred Comp plans with a 1% City match
• Low-Cost & No-Cost Health Benefits, including choice of CalPERS Medical plans, and City-paid Dental Insurance, Vision insurance and Employee Assistance Program
• Paid Training & Career Development, including City-paid Professional Growth Incentive, City-provided training, and professional advancement opportunities
• Home-Life Balance, inclusive work environment and predictable work schedule, as well as paid holiday, vacation, and sick leaves

POSITION

To support and maintain various computer hardware and software systems for the City.  The purpose of this recruitment is to fill a current vacancy in the IT Division of the Administrative Services Department, as well as establish an eligibility list for future vacancies.

IDEAL CANDIDATE

The successful candidate will be a dynamic team player, excellent communicator, problem solver, innovative, flexible, have expertise in IT as well as being customer and team focused.

The Information Technology Technician I is an entry-level position and will perform basic and routine tasks to assist the Information Technology Division. 

The Information Technology Technician II is a journey level position and will perform more responsible and technical assignments for the Division.  Responsibilities may include the indirect supervision of lower-level clerical and technical positions.

Perform troubleshooting, testing and minor repairs for computer hardware and software; operate and maintain networking or audio/video equipment; implement and maintain Internet capabilities. Perform routine system administration tasks as needed to respond to customer needs, such as configuring user access, configuring printer/workstation settings on the network, changing backup media, and recovering files from backup. Manage the City’s small computer inventory.  Perform data collection and produce reports, or other products. Assist with the implementation of system upgrades and modifications.  Test programs to ensure correct operations and no adverse impact affects programs or systems.  Integrate and configure systems as needed. Advise and assist in the selection and purchase of computer hardware and software. Regular, predictable, consistent and timely attendance is an essential function of the position, in that the failure of such attendance undermines the City’s ability to provide critical services to employees, department and the public.

OTHER JOB FUNCTIONS

Promote and maintain safety in the workplace. Ensure adherence to security and data confidentiality guidelines and provide input on operational processes and procedures. Serve in a stand-by status after regular working hours and respond to emergency callouts. Perform general office duties; conduct data entry, prepare and file routine reports and correspondence. Consult with the Senior Systems Analyst regarding all City standards on computer systems. Prepare and assist in presentations to City Council, miscellaneous committees, and local interest groups. Perform related duties as assigned.

QUALIFICATIONS

Information Technology Technician I:

Education:  Equivalent to the completion of the twelfth grade, including or supplemented with course work in computer technology or a related field.

Experience: One (1) year of experience performing tasks comparable to those of a computer technician, programmer or analyst, preferably in a large organization or municipal government.

Information Technology Technician II:

Education:  Equivalent to the completion of the twelfth grade, including or supplemented with course work in computer technology or a related field.

Experience:  A minimum of one (1) year experience as a Technician I.

APPLICATION

Apply with a City of Woodland application online at www.cityofwoodland.gov/employment or by visiting the Human Resources Office, City Hall, 300 First Street, 2nd floor, Woodland, CA 95695 by 5:00 PM on Tuesday, March 18, 2025.  Résumés and cover letters are encouraged but will not be accepted in lieu of the application form.  Postmarks will not be accepted. 

Review Process:  Based on the information provided in the application documents, the best qualified applicants will be invited for further examination.  All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.  Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview or any combination thereof.  Applicants will be required to take and pass a medical examination by a City of Woodland physician to ensure their physical suitability to perform the assigned duties. 

If you have a disability that requires accommodation during the selection process, please notify Human Resources at least seven (7) days prior to the event.

Panel interviews are tentatively scheduled for the week of March 30, 2025.

CURRENT SALARY

Information Technology Technician I
$5,301.65 - $6,766.40 /monthly
$2,446.92 - $3,122.96 /bi-weekly

Information Technology Technician II
$5,852.02 - $7,468.86/ monthly
$2,700.93 - $3,447.17 /bi-weekly

BENEFITS

Future Salary COLAs:        
4% increase (eff July 2025) and 1% increase (eff January 2026)

Retirement:                          
CalPERS Retirement System (2 % @ 60 formula for Classic CalPERS members and 2% @ 62 formula for new CalPERS members).  The City does not participate in social security

Deferred Compensation:                   
Choice of deferred compensation plans (Traditional and Roth) with 1% City-match.  After successful completion of probation, new hires are also eligible for a 2% City contribution.

Medical:                                
CalPERS Medical Insurance Plans, including HMOs and PPOs.  City gives an allowance toward the cost of insurance.  Maximum Family Medical Allowance (2025): $2,463.99 per month

Dental/Vision:                      
City paid Delta Dental and VSP Vision Benefits

LTD/STD:                              
City paid wage protection for long/short term disabilities

Life Insurance:                    
City provides $50,000 life insurance policy

Supplemental Benefits:     
Voluntary Supplemental Life, Cancer, Accident Only, STD/LTD and Critical Illness insurance, and Flexible Spending Accounts available

Vacation:                              
6.7 hours per month during first three years of service

Holidays:                              
12.5 paid holidays (including two floating holidays)

Sick Leave:                          
8 hours per month

Bilingual Pay:                      
$200 per month upon certification

Certification Pay:                 
Additional pay for eligible certifications (up to a total of 4%)

Professional Growth Incentive:      
$625 per fiscal year for education or professional activities

The City of Woodland hires only U.S. citizens and individuals lawfully authorized to work in the U.S.  The City of Woodland is an Equal Opportunity Employer