Yuba County

Control Room Operator (Full-Time & Extra-Help)

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Clerical/Administrative Support
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Northern California Inland
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Full-Time
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Until filled
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$2,904.00-$3,195.00 Monthly
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Please review the special instructions before applying for this job opportunity.


Location

1023 14th Street Marysville, 95901

Description

The County of Yuba Probation Department is currently recruiting for both Full-Time and Extra-Help Control Room Operators for the Youth Detention Facilities. Under general supervision, the Control Room Operator monitors video and audio equipment to ensure the safety and security of youths and staff in secured detention youth facilities; maintains records and performs a variety of complex, technical or specialized office support related to the operation of the Tri-County Juvenile Hall and the Maxine Singer Youth Guidance Center; and performs other duties as assigned.

Example of Duties:

Monitors the Juvenile Hall and/or the Maxine Singer Youth Guidance Center video and audio
equipment and field radio equipment in a centralized setting to ensure safety and security of
incarcerated juveniles and staff; observes, documents, and notifies appropriate staff of any
incidents, problems or suspicious behavior.
• Coordinates bookings and releases of minors for multiple law enforcement agencies;
processes documents, updates caseloads and population counts; including projected and
actual meal counts.
• Receives, screens and forwards telephone calls and provides factual information; logs staff
communications regarding juvenile movements and activities, parental, attorney, teacher,
medical personnel or other authorized visits; records appointments for court dates, medical,
approved temporary releases and furloughs for juveniles, and other pertinent information
regarding the juveniles.
• Researches and assembles information from a variety of sources for the completion of forms
or the preparation of reports; makes arithmetic or statistical calculations.
• Organizes, obtains, maintains and purges various facility and individual minor files.
• Prepares and types correspondence, reports, forms and specialized documents from drafts,
notes, or brief instructions, using a computer; enters, modifies, reviews, and maintains
computer databases and automated reports; files documentation with the probation and the
courts as needed.
• Proofreads typed and other materials for accuracy, completeness, and compliance with
departmental policies and regulations.
• Oversees and personally performs a variety of control room and office administrative details
such as arranging for the repair of equipment, transmitting information, and keeping reference
materials up to date.

About Detention Services:

The Tri-County Juvenile Hall and Maxine Singer Youth Guidance Center provide youth detention services to the communities of Yuba, Sutter and Colusa Counties. The facilities operate under a Joint Powers Agreement between the three counties. Yuba County Probation is the administrative agency responsible for the management and daily operation of the facilities. The shared goal of staff is to provide services that will assist the youth in successfully reintegrating back into the community.

Ideal Candidate

The ideal candidate will simultaneously monitor equipment, observe, document and notify staff of any incidents, problems or behavior, while effectively communicating with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone. Knowledge of recordkeeping, report preparation and file retention practices are vital for successful job performance. The incumbent will be organized and possess the skills to set priorities, meet deadlines, maintain attention to detail and perform technical and specialized detailed office work as assigned. Must have the ability to perform calmly, purposefully and appropriately in emergency and stressful situations. Must maintain effective working relationships with those contacted in the course of the work.

 

VALID TYPING CERTIFICATE REQUIRED WITH APPLICATION:

Minimum Net 40 WPM  (internet and/or online tests NOT accepted)

Typing Certificate must indicate the testing agency, be from a 5 min. exam, and no more than 12 months old.

 

Required Qualifications:

Minimum:  Equivalent to graduation from high school and two years of general office support or secretarial experience involving typing and/or data entry, public contact, general filing and basic record keeping.

Preferred:  In addition to the minimum, thirty units from an accredited college/university with course work in business, criminal justice, or a related field and/or experience in a corrections or public safety environment providing a basic know ledge of law enforcement principles and practices.

Special Requirements:  Must successfully complete an extensive and thorough background investigation which may include Live Scan fingerprinting prior to hire. Work off-hours (shift work) and weekend and holiday shifts. Will be required to perform disaster service activities pursuant to Government Code 3100-3109. The ability to obtain a valid California Class C driver's license within ten (10) days of employment; may be required to maintain license throughout employment at the discretion of the Appointing Authority. Typing Certificate: Min: 40 wpm. Typing Certificate must indicate result from a five (5) minute test of at least the minimum wpm required.

Work Environment: Generally an office or control room setting in a secured juvenile detention facility or a minimum security youth guidance center.  May work with exposure to difficult situations and individuals.

 

 

 

Benefits

EXTRA-HELP BENEFITS:

HIRING SALARY: $16.75 to $18.43/hourly

MISCELLANEOUS: California Sick Leave as Eligible.

 

FULL-TIME BENEFITS:

HIRING SALARY: $2,904 to $3,195/Monthly DOE

MERIT INCREASE: Typically 5% each year for the first 7 years

RETIREMENT: (See Pension Reform Link on Human Resources web page for additional information. Yuba County does not participate in Social Security.)

- Miscellaneous Classic: 2% @ 55

- Miscellaneous New: 2% @ 62

VACATION: 12 days for first 5 yrs with incremental increases every 5 yrs thereafter, up to 20 yrs

HOLIDAYS: An average of 14 paid holidays per year, including 2 floating holidays

SICK LEAVE: Accrued every payroll period, up to 12 days per year

HEALTH: The County pays 90% of the Basic Plan premium for employee only or 70% for employee and eligible dependent(s).

DENTAL/VISION: County pays 100% of the Basic Plan Premiums for employee only and 80% for dependent(s).

LIFE: County provides $50,000 in life insurance coverage.

DEFERRED COMP: Voluntary Deferred Compensation plan(s) are available

EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member.

UNION AFFILIATION: Yuba County Employee Association

Special Instructions

FINAL FILING DATE: OPEN UNTIL FILLED (Next Applicant Review Date: WEDNESDAY, May 26, 2021 @ 5:00 PM)

Note: Due to the COVID-19 (coronavirus) affecting the county’s ability to safely conduct selection procedures such as, but not limited to: Qualifications Appraisal Panels, Speed Interviews, Written Exams, Departmental Interviews, etc. the Personnel Director may provided direction to postpone or change selection procedures, extend recruitments and/or cancel and pause recruitments as deemed necessary.

 

TO APPLY FOR CONTROL ROOM OPERATOR

Submit an official Yuba County employment application, supplemental questionnaire, personal history statement, copies of valid license(s), certificate(s) and college transcripts, diploma or grade reports  on-line through CalOpps or to County of Yuba – Human Resources and Organizational Services, 915 Eighth Street, Suite 113, Marysville, CA 95901. Official County paper applications and materials are available online at www.co.yuba.ca.us or at the Human Resources and Organizational Services Department. Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx

 

APPLICATION SCREENING

To begin the hiring process, an applicant must submit a completed County application and any additional required materials as outlined below, prior to the final filing deadline. Applications must be completed legibly, all questions must be answered, and the required documentation must be provided. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily as to not miss any important communication from the County. Failure to provide the required documentation may result in rejection of your application.

Applicants must provide the following documents by the filing deadline:

- Yuba County Employment Application—on-line or in person

- Supplemental Questionnaire—on-line or in person

- Diploma and Unofficial Transcripts

- Copies of Certifications

- Valid Typing Certificate (40 WPM)

 

MINIMUM QUALIFICATIONS

All applicants must clearly demonstrate he/she meets the minimum qualifications, by the final filing deadline, to be considered in the selection and testing phases of the process.

 

EDUCATION AND EXPERIENCE

Education and experience as detailed on the employment application will be thoroughly reviewed. Please include all experience, education, and training pertinent to the knowledge, skills and abilities required for the position. This is an essential part of the process and will be used to determine further eligibility to participate in the next phase of the selection procedures.

 

PERSONAL HISTORY STATEMENT (PHS) - Miscellaneous

Applicants meeting the minimal qualifications and added to the employment list, will be required to provide a PHS to the hiring department before the department interview.  A preliminary review of the PHS will be conducted for each candidate to determine which candidates best meet the professional standard criteria adopted by the Department. The Miscellaneous Personal History Statement form is available on-line at https://www.yuba.org/departments/human_resources_and_organizational_services/documents.php, under PHS-MISC.  Additional details will follow directly from the hiring department after all testing components have been completed.

 

TYPING CERTIFICATE

Must submit a valid typing certificate indicating a speed of at least 40 net words per minute (wpm). The certificate must be a five minute test (internet and/or online tests NOT acceptable). Must be no more than twelve months old from the final filing deadline. The certificate must include the following information: Your first and last name, gross words per minute, number of errors, net words per minute, the name of the agency administering the test and the test administrator’s signature. For all the specific details, please visit https://www.yuba.org/departments/human_resources_and_organizational_services/documents.php, under TYPING CERTIFICATE.

COIVD-19 UPDATE: Both the Yuba County and Sutter County One Stop facilities are currently offering typing certification exams by appointment only.  You must contact One Stop directly to schedule an appointment. 

- Sutter County One Stop phone 530- 822-5120

- Yuba County One Stop phone 530-749-4850

 

RECRUITMENT PROCESS

The recruitment process involves multiple steps which may include but are not limited to:

  • Supplemental Questionnaire
  • Department Interviews

(Please note: The entire recruitment process from recruitment opening date to start date could take 6 – 12 weeks for successful candidates).

 

SUPPLEMENTAL QUESTIONNAIRE

A completed supplemental questionnaire is required and is an essential part of the application process for this position. This questionnaire may be scored and is part of the on-line application.  To print a copy you must do so from CalOpps.  Resumes, letters and other materials will not be evaluated or considered as responses to the supplemental questionnaire.

 

WAIVER OF SELECTION PROCEDURES

When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances.

 

EMPLOYMENT ELIGIBILITY LIST

An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a maximum of six months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview.

 

DEPARTMENTAL INTERVIEW

The Probation department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense.

 

E-VERIFY

Yuba County participates in the E-Verify system.  This employer will provide the Social Security Administration (SSA) and, if necessary the Department of Homeland Security (DHS), with information from each NEW employee’s Form I-9 to confirm work authorization.

Recruitment Contact

Contact phone: 
(530)749-7869
Contact email: