Campbell: Public Safety Dispatcher (20321928) 1. The Public Safety Dispatcher position requires that you have taken and passed the either of the following: 1. Typing Certificate certifying a minimum of 40 wpm dated within one year of the application date; AND 2. CritiCall Dispatcher test with a passing score; OR 3. P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. Please select all that you possess: Typing Certificate certifying a minimum of 40 wpm dated within one year of the application date CritiCall Dispatcher test with a passing score P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above I do not possess all required certifications and tests 2. You must attach a copy of your CritiCall exam result OR your P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above to your online job application. Failure to do so will disqualify your application. Mailed, faxed or emailed documents will not be accepted. Have you attached the necessary exam result? Yes No 3. You must attach a copy of your Typing Certificate certifying a minimum of 40 wpm dated within one year of the application date. Have you attached the necessary Typing Certificate result? Yes No 4. Describe how you manage stressful situations and provide an example of how you incorporated those skills in a stressful situation as it relates to a Public Safety Dispatcher. 5. Please describe in detail your experience working in a fast paced environment with frequently changing priorities, with each task still holding significant importance. 6. Describe any experience you may have handling the public over the phone, answering their questions, gathering information, and/or making appropriate referrals.
