Privacy Policy

General Policy

CalOpps will attempt to keep its web information accurate and timely, CalOpps neither warrants nor makes representatives or endorsements as to the quality, content, accuracy, or completeness of the information, text, graphics, hyperlinks and other items contained on the web servers. Information contained on this website, including information obtained from external links thereon, is provided without any representation of any kind as to accuracy or content and should be verified by the user. CalOpps is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the website and/or the materials contained on the site whether the materials contained on the website are provided by CalOpps or a third party.

CalOpps retains copyright on all text, graphic images, and other content, unless otherwise noted. No person or entity may do any of the following without written permission from the entire CalOpps Agency: a) modify and/or re-use text, images or other web content from the web server, b) distribute CalOpps's web content, and c) "mirror" CalOpps's information on a another server.

Web Content is produced by each agency within CalOpps, and each agency is solely responsible for content.

CalOpps is committed to compliance with the Americans with Disabilities Act (ADA). Reasonable accommodations, including equal access to communications, will be provided upon request. Requests for reasonable accommodations, with regard to equal access to communications, should be directed to 650-286-3207 between 8:00 a.m. and 5:00 p.m. Monday through Friday.

Privacy Policy

CalOpps does not use its Web site to collect personal information for any purpose other than to complete an online transaction. CalOpps does not create individual profiles with the information provided by users of this site, nor does it give or sell such personal information to third parties or private organizations, except if required to do so under the California Civil Discovery Act of 1986 and the California Public Records Act.


If a user chooses to use CalOpps web site’s electronic-government capabilities to conduct business with CalOpps, the information collected will only be that which is necessary to complete the on-line application process.

CalOpps only tracks statistical information about overall usage of the Web site. The information does not identify you personally. Web usage summary statistics are gathered for site management and other purposes, such as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance issues. Examples are: general statistics regarding pages visited, resources accessed, visitor and demographic information, activity and technical statistics, referrers, browsers and platforms. 

This agency does employ software programs to monitor network traffic and identify unauthorized attempts to upload or change information or otherwise cause damage. 

Except for authorized law enforcement investigations, no other attempts are or will be made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction.

CalOpps limits access to personally identifiable information only to those employees who need access in order to perform their assigned duties. CalOpps makes reasonable efforts to protect the personal information shared with CalOpps.

CalOpps and its web site provider do not collect information for commercial marketing from its Web site. CalOpps will not send you unsolicited email regarding any commercial offers or advertisements at any time, nor will it give or sell such information to third parties or private organizations. If a user chooses to provide CalOpps with personal information by filling out and submitting an online form located on CalOpps Web site, CalOpps may use that information to respond to the user.

Cookies or other technology may transfer information from CalOpps Web site to your hard disk for record-keeping purposes. Cookies or similar technology can make the Internet more useful by storing information about your preferences on a particular site. The use of cookies or similar technology is an industry standard, and many major Web sites use them to provide useful features for their users. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set up to accept cookies. If you'd prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of CalOpps Web site if you do so.


Notwithstanding the above provisions of this section, information submitted to CalOpp’s Web site may be subject to disclosure to another party pursuant to various provisions of California law, including, but not limited to, the California Civil Discovery Act of 1986 and the California Public Records Act. CalOpps only shares such information with another government agency if the user's inquiry relates to that agency, to protect the interests of others, to protect and defend the rights or property of CalOpps or as otherwise provided by law.

Minor’s Privacy Policy

Any information collected by any City web site from minors is subject to the guidelines of CalOpps’s general privacy policy, as described in this document. Children are not restricted from visiting CalOpps Site. CalOpps urges children to get permission from their parents or guardians before giving any information online.


Unless a particular web page on CalOpps Web site indicates that encryption technology is being used, the user should not assume that information uploaded through that web page to CalOpps Web server will be treated as confidential. If a user submits information to CalOpps server through a web page containing visible indicators of active encryption technology, CalOpps will take all reasonable precautions to safeguard the confidentiality of such information, but shall nevertheless not be held liable for any injury caused by the disclosure of that information, whether caused by security breach, accident, inadvertence, or any other act resulting in disclosure. 

Unauthorized attempts to upload information or change information on CalOpps web site are strictly prohibited and may be punishable as provided by law.