Simi Valley: City Hall Receptionist & HR Support (20624632) 1. This supplemental questionnaire is designed to evaluate your qualifications for this position. The information provided will be reviewed and used to identify which applicants are most qualified to advance in the selection process. Please carefully read and respond to every question. *Please note that responses to the supplemental questions indicating "see resume" or "see application" will be considered incomplete. By checking 'Yes' below, you acknowledge that you have read these instructions for completing the supplemental questionnaire. Furthermore, you certify that you completed this questionnaire independently; your answers accurately reflect your training, education, and experience; and you understand that your responses are subject to verification. Yes No 2. Describe your experience as a receptionist, where assisting customers by phone and in person was a key part of your role? Include the name of your employer, your job title, and the timeframe in which you held this position. 3. Provide a specific example of a challenging customer interaction. Describe the issue and how you handled it. Include where (employer) and when (dates) you gained this experience. 4. Describe how you have used Microsoft Excel in your past work experience. Did you create new spreadsheets, input data into existing ones, or both? Include where (employer) and when (dates) you gained this experience. 5. Describe your experience preparing correspondence and other documents. Please include where (employer), your title, and when (dates) you gained this experience. 6. Why are you interested in this position?
