Simi Valley: Information Services Analyst II (20625295) 1. This supplemental questionnaire is designed to evaluate your qualifications for this position. The information you provide will be assessed alongside your completed application to help identify applicants who are most qualified to advance in the selection process. *Please note that responses to the supplemental questions indicating "see resume" or "see application" will be considered incomplete. By checking 'Yes' below, you acknowledge that you have read these instructions for completing the supplemental questionnaire. Furthermore, you certify that you completed this questionnaire independently; your answers accurately reflect your training, education, and experience; and you understand that your responses may be subject to verification. Yes No 2. Describe the largest system you have managed in terms of user volume or organizational impact. Include the system’s purpose, the business function it supported, and the timeframe of your administration. Detail your role, specifying whether you provided first-level support (direct user assistance), second-level support (technical troubleshooting), or higher-level administration (system maintenance and security). 3. Describe the most complex document you have written in a professional setting. Include its purpose, intended audience, the approximate size of the audience, and its length (e.g., number of pages or sections). 4. Describe a time when you identified and resolved a complex application issue. Explain the system's business function, the root cause of the problem, and the steps you took to resolve it. 5. Which IT systems, databases, or applications have you worked with, and how did you utilize them in your role? 6. Describe a project you led or contributed to. How did you maintain organization, and what tools or strategies helped you stay on track? 7. Describe a time when you assisted in or led the implementation of a new system for a department. What was your role in the rollout, and how did you contribute to its success?
