Thousand Oaks: Accounting/Customer Service Representative (20625784) 1. Describe a time when you managed a high volume of customer inquiries (by phone, in person, or online) in a single day. What were the challenges, how did you prioritize and resolve requests, and what was the result? 2. Outline your experience processing and reconciling daily payments or transactions. What controls or techniques do you use to maintain accuracy? 3. Explain how you handle situations where you need to communicate complex information to non-experts. Provide an example of how you made this information clear and understandable, and what the result was.
