Yuba County: Social Worker II (20638484) 1. From your prior experience and/or training, please give an example of a complex case involving multiple barriers. Outline the steps taken to assess the situation, develop an action plan and describe the outcomes. If you do not have this type of experience or training, give an example of how you would handle this type of situation. 2. Please give an example of an experience you had that involved working with an angry, hostile client and describe the steps taken to diffuse the situation. If you do not have this type of experience, give an example of how you would handle this type of situation. 3. Please describe your experience with interviewing and counseling a diverse population of customers/clients. What interviewing methods/techniques/training have you utilized? Include your role and level of responsibility. 4. How do you engage and motivate your participants to resolve barriers? 5. Please describe your experience with case documentation and maintaining client records.
