Woodside Fire Protection District: Wildfire Defensible Space Inspector (Per Diem) (20649983) 1. Which statement best describes your written and oral communication experience? (Select One): a. I routinely have face-to-face communication with customers, co-workers or peers, and have experience writing reports, taking similar notes, or similar documentation. b. I routinely have face-to-face communication with customers, co-workers, or peers, but have little to no experience writing reports, taking similar notes, or similar documentation. c. I routinely write reports or take detailed notes, but have little to no experience communicating face-to-face with customers or co-workers. d. I have very little to no experience in communicating face-to-face with customers, co-workers, or peers, and have very little to no experience in writing reports or completing daily logs. Please check one: a. b. c. d. 2. Please select the options that best reflect your experience in educating and enforcing rules and regulations. (Check all apply): a. I have experience handling customer complaints and finding resolutions. b. I have experience in public speaking in front of small to medium-sized groups of people. c. I have experience issuing citations when rules or regulations are not followed. d. I have experience deescalating confrontational situations. e. None of the above Check all that apply: a. b. c. d. e. 3. Please select the option(s) that best reflect your experience working directly with customers and or members of the public. (Check all that apply) a. Daily contact with the public b. Working with customer transactions face-to-face c. Public desk customer service d. Working with customers over the phone e. Resolving customer issues or complaints f. Explaining policy and procedures g. Providing written/email responses to customer inquiries h. Leading presentations to small to medium-sized groups of people i. Providing First Aid j. None of the above Choose all that apply: a. b. c. d. e. f. g. h. i. j. 4. Please describe any experience you have working with the public, enforcing codes or regulations, and conducting inspections. Include the setting, your responsibilities, and how you approached communication and compliance. 5. Question 5 Where do you see yourself professionally in five years, and how does the Defensible Space Inspector role fit into your long-term goals?
