Menlo Park: Police Program and Data Technician (20651975) 1. Please explain what customer service means to you. What steps do you take to consistently provide excellent customer service? 2. As part of the hiring process we conduct a thorough background investigation that includes fingerprinting, contacting your present employer and co-workers, former employers and co-workers, relatives, neighbors, credit bureaus, and the DMV. Do you have any of the following: Criminal history concerns, credit history concerns, driving history concerns? If yes to any of the concerns, please explain. 3. Have you ever had a driver license that has been suspended or revoked? If yes, please explain. 4. Have you ever been arrested and not convicted? If yes, please explain. 5. Have you ever been detained by the police? If yes, please explain. 6. Have you ever committed any serious crime that went undetected? If yes, please explain. 7. Have you ever used illegal drugs? Yes No 8. If yes to #7, please list the drug name and the last date used. 9. Other than for minor traffic offenses, have you ever been fined by a court? If yes, please explain. 10. In the past two years, how many times have you been late for work? 11. Have you ever been fired or asked to resign from any job? If yes, please explain. 12. Are you eligible for re-employment from each of your former employers? If no, please explain. 13. Is there anything at all in your background about which you have not been asked that might eliminate you from consideration for employment here? If yes, please explain. 14. Please describe your experience using computer applications for data entry, analysis, and reporting. Which spreadsheet or database tools have you used (e.g., Excel, Google Sheets, Access), and what types of tasks have you performed with them? 15. Do you have experience in clerical and/or administrative roles within a police department or law enforcement agency? If so, please describe your responsibilities and the types of tasks you performed. If not, what relevant experience do you have that would prepare you this position in a law enforcement environment?