Pacifica: Permit Technician (20655476) 1. Describe in detail your office experience in the past five years and the duties for which you were responsible in your position(s). 2. Briefly describe your approach to completing multiple tasks in an environment that requires providing customer service via telephones and a customer service counter. 3. Discuss your computer skills in detail. Include your abilities with Microsoft Word, Excel, Outlook and other software programs. 4. Describe any education, training classes, seminars, etc., that you have participated in the last three years to prepare you for this position.