Simi Valley: Office Assistant II (20657335) 1. This supplemental questionnaire is designed to evaluate your qualifications for this position. The information you provide will be assessed alongside your completed application to help identify applicants who are most qualified to advance in the selection process. *Please note that responses to the supplemental questions indicating "see resume" or "see application" will be considered incomplete. By checking 'Yes' below, you acknowledge that you have read these instructions for completing the supplemental questionnaire. Furthermore, you certify that you completed this questionnaire independently; your answers accurately reflect your training, education, and experience; and you understand that your responses may be subject to verification. Yes No 2. Describe your clerical and accounting experience, including any work involving cash handling, reconciliations, and compliance. Include where (employer) and when (dates) you gained this experience. 3. Describe your experience managing a performing arts box office, including any ticketing software you used. Include where (employer) and when (dates) you gained this experience. 4. Describe your computer skills relating to Microsoft Word, Excel, QuickBooks, and PowerPoint, etc., and describe the duties you performed with this software. Include where (employer) and when (dates) you gained this experience. 5. Describe your experience recruiting, training, scheduling, and motivating volunteers. What strategies did you use to keep volunteers engaged, and were they successful? Include where (employer) and when (dates) you gained this experience. 6. You’re working the front desk at the Cultural Arts Center during a busy afternoon. A guest is at the counter trying to purchase tickets for an event that’s about to start. At the same time, the phone is ringing with a call from a performer, and a vendor is asking where to set up. How would you prioritize these tasks and ensure each person is helped appropriately? 7. Describe a time when you had to assist a frustrated guest or patron. What was the situation, how did you respond, and what was the outcome? Include where (employer) and when (dates) you gained this experience.
