Thousand Oaks: Library Aide (Full-Time) (20669976) 1. This position can require working at two different library locations and includes required day, evening, and weekend shifts. How does this schedule align with your availability, and can you describe a time when you successfully managed a variable or demanding work schedule? 2. Library Aides often juggle multiple tasks simultaneously, such as assisting patrons with Circulation or Reference questions, processing materials, and keeping up with assigned tasks that have deadlines. Describe your approach to organizing and prioritizing competing demands in a busy environment. 3. Please describe a time when you provided exceptional customer service in a challenging situation. Why was it challenging, and how was it resolved?