San Mateo: Plan Checker I/II/Engineer (20684947) 1. Please describe your background and experience in structural plan review, structural design, structural inspections or engineering technology and how that may have prepared you for the Plan Checker I/II/Engineer position. 2. Describe your experience with customer service interactions, including a situation with a difficult customer (or as a witness to a colleague’s interaction). Define how you handled (or would have handled) the situation, what was the result, and what would you do differently? 3. San Mateo plan checkers focus on building fire and life safety regulations, disabled access, means of egress systems, MEP plans, structural engineering aspects, energy efficiency, and green building regulations. If hired, what would be your learning objective to become familiar with these job duties? Please describe a sample individual work plan outlining how you would gain familiarity with the technical and procedural requirements of the plan checker/engineer role based on your experience.