Accounting Assistant I/II/III

Burlingame: Accounting Assistant I/II/III (20701294)

Please be specific in answering the Supplemental Questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Select "Yes" to reflect that you have read and understand this statement.

1. Please describe your background and experience in customer service. Include an example of a time when you had to deal with a difficult customer. What was the outcome?

2. Give an example of your experience of multi-tasking in a busy environment.

3. Describe your experience with customer billing, collections, and handling cash receipts from a variety of payment types.

4. Do you have experience with Microsoft Suite Programs (e.g., Word, Excel, Outlook, Teams, OneDrive, PowerPoint)? If so, please describe your proficiency for each program (Beginner, Intermediate, Advanced, Expert). If you do not possess relevant experience, enter "n/a"