Thousand Oaks: Administrative Aide (Part-time Hourly City Worker) (20708706) 1. Please describe your clerical, office, and/or administrative support experience, including your experience working with the public. 2. What does excellent customer service mean to you in an administrative role? 3. Tell us about a time you had to handle a difficult task at work. How did you deal with it, and what was the outcome? 4. What is your availability Monday through Friday?