Real Time Information Center Coordinator 2-2026

San Mateo: Real Time Information Center Coordinator (20712865)

Please provide answers to the following questions, limiting your response to one (1) page each. Responses to the supplemental questions will be used in the selection process. Usage of Artificial Intelligence (AI) software (e.g., ChatGPT) is not acceptable. The use of AI in your response is strictly forbidden and will result in automatic disqualification. Neatness, clarity of expression, grammar, spelling, and ability to follow instructions will be considered in evaluating your responses. Failure to answer the questions will result in an incomplete application packet, and your application will not be considered for the position; do not put “see resume” or copy parts of your resume/work duties as a response. (Questionnaire responses must be submitted with the employment application.)

1. Describe your experience supporting real-time operations or critical incidents. What was your role, what systems did you use, and how did your work impact field decision-making?

2. List the public safety technology platforms you have worked with (e.g., CAD, ALPR, video management systems, mapping tools, analytics software, drone platforms). For each, describe your level of responsibility (operator, administrator, trainer, policy development, etc.) and how you applied it operationally.

3. RTIC operations involve access to sensitive information and surveillance technology. Describe your experience ensuring compliance with policy, legal standards, or data retention requirements. How did you manage accountability and risk?