Burlingame: Engineering Technician II (20715692) 1. Please describe your Public Works Engineering or equivalent work-related experience. In your response, give specific projects and/or duties on which you have worked on, your level of involvement, employer, responsibilities, and the technical activities you performed. 2. This position requires interaction with the public on a daily basis. Describe a situation where you had to resolve a conflict with a difficult person or customer. How did you resolve the issue and what was the outcome? 3. This position requires one to switch between work tasks and manage multiple duties throughout the day. Please explain how you would prioritize your work efficiently to avoid burnout.