SUPPLEMENTAL QUESTIONNAIRE SECRETARY #26A-7

Redwood City: Secretary #26A-7 (20728297)

Please provide answers to the following questions. Failure to answer the questions will result in an incomplete application packet and your application will not be considered for the position. (Questionnaire responses must be submitted with the employment application.)

1. Do you currently possess bilingual verbal proficiency in Spanish and English?

Yes

2. Share an example of when you had to enforce a policy or say “no” to a customer, parent, or colleague. How did you handle the situation while maintaining professionalism and quality of service?

3. It’s 4:45 p.m. The phone is ringing, a parent is waiting at the counter, a staff member needs a report before 5:00pm, and a youth participant just spilled something in the lobby. Walk us through what you would do next.

4. What systems do you personally use to stay organized when managing schedules, communications, and deadlines?