Senior Building and Planning Technician (20706627)

QUALIFICATIONS

Knowledge of:

• Planning, building, and zoning principles and practices.
• Policies and procedures related to development review, permitting, and plan checking
• Real property description terminology and concepts. 
• Principles of providing functional direction and training.
• Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
• Business arithmetic, including the calculation of areas and fees.
• Principles and procedures of record keeping, technical report writing, and preparation of correspondence. 
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Town staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• Perform detailed, technical, and specialized planning and zoning and/or permit support work. 
• Identify and respond to issues and concerns of Town management and staff, a variety of community and business groups, and the general public in a fair, tactful, and timely manner.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Read and interpret plans, specifications, related construction documents and maps. 
• Calculate square footage, fees and/or penalties from plans and fees for permit applications. 
• Provide staff leadership and work direction.
• Train staff in work procedures. 
• Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests and interruptions. 
• Prepare clear and concise reports, correspondence, and other written materials.
• Make accurate arithmetic computations. 
• Maintain accurate logs, records, and basic written records of work performed.
• Effectively represent the department and the Town in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.
• Organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.                                                             

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

Equivalent to the completion of the twelfth (12th) grade, supplemented by courses in planning, construction management, architecture, engineering, or a related field, and two (2) years of progressively responsible experience equivalent to Building and Planning Technician II with the Town of Hillsborough. 

Licenses and Certifications:

• When assigned to the Building Division: Possession of Permit Technician certificate issued by the International Code Council (ICC).
• When assigned to the Planning Division: Completion of the following classes (or equivalent classes as determined by management):
  • Introduction to Planning;
  • Community Engagement;
  • Accessory Dwelling Unit;
  • Residential Design and/or Plan Review;
  • Brown Act; and
  • One of the following: Introduction to Landscape Design, Introduction to California Environmental Quality Act (CEQA), or Affordable Housing.

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.  This is primarily a sedentary office classification although standing and walking between work areas may be required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 15 pounds with the use of proper equipment.

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.