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Description

 

The San Mateo County Controller's Office is seeking highly qualified candidates for the position of Application Support Analyst III.

The Controller’s Office

The mission of the Controller’s Office of San Mateo County is to promote the County's operational effectiveness and ensure its financial transparency and integrity by providing quality accounting, audit, and financial reporting services.
   
The Controller's Office maintains the County’s accounting system and records, and prepares independently audited, award-winning annual financial reports (ACFR and PAFR) that disclose the financial condition of the County to the public. We are staffed with 51 full-time accounting, audit, and information systems professionals. The office also calculates annual property tax bill amounts, distribute taxes collected to local government agencies, and performs internal audits of the County’s operations.
  
We are seeking a highly skilled and motivated individual to join our Controller’s Information Systems (CIS) team to support various mission-critical applications for the County as they pertain to finance, expense reimbursements, timekeeping, as well as support Countywide system integrations.  
  
As an Application Support Analyst III, you will leverage your systems expertise to collaborate and consult with colleagues within the Controller’s Office and other County fiscal and/or technical staff and resolve issues related to the systems, improve business processes by recommending and implementing solutions within the systems, process requests such as report and integrations development, and maintain application security at both an authentication and application access level.  
  
This role will entail hands-on support, administration, configuration, and maintenance of multiple related financial systems, including Finance Enterprise by CentralSquare for general accounting, Coupa for accounts payable and vendor onboarding, and Workday Expense for employee expense reimbursements.  
 
While the ideal candidate has experience in all of these systems, we are also accepting candidates who have experience and expertise in at least one of the aforementioned systems but can demonstrate transferable skills to learn the other systems and applications.
   

The ideal candidate will also have:

• 5+ years of proven application support and administration experience, preferably in Finance Enterprise, Coupa, and/or Workday Expense.
• A Bachelor's Degree or higher in Management of Information Systems, Information Technology, or an equivalent field of study is preferred.
• Proven experience leading end-to-end small to medium-sized application projects and implementing solutions for operational improvements and automation.
• Knowledge of VB Script, SQL, and Cognos (or other reporting platform).
• Knowledge of basic security concepts as they pertain to Finance Enterprise, Coupa, and/or Workday.
• The ability to work with and analyze large data sets.
• A thorough understanding of data, data concepts, and relationships.
• An automation approach mindset to solutions that are flexible and scalable.

We welcome you to join our dynamic team and contribute your expertise to drive effective solutions and enhance our County's financial processes. Apply now!
  
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Collaborate, consult, and develop solutions with the Controller's Office and other County departmental partners to understand business and functional drivers across various system modules within Finance Enterprise, Coupa, and Workday Expense.

• System administration, including, but not limited to:

  • Account provisioning and user access level assignment.

  • Report development, maintenance, and support using respective tools (e.g. Cognos reporting platform and SQL for Finance Enterprise).

  • Maintain and troubleshoot workflows. Monitor and troubleshoot integrations, batch jobs, and system performance. 

• Individually, as a project team member, or as a technical lead, works on and is responsible for complex software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users, coordinates project activities with team members, other section staff, user representatives and outside vendors.

• Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities.

• Facilitates and conducts business process redesign or technical design sessions and/or focus groups for the design and implementation of new processes or systems.

• Designs business processes and workflow strategies for the management, access, and retrieval of data, defines data rules and relationships, and develops methods for quality control of databases.

• Reviews, analyzes, streamlines, and documents business processes and relates them to application software; recommends and implements procedural and operational modifications to optimize internal and customer workflows.

• Develops and implements automated processes, scripts, triggers, specialized views, and reports in response to user needs.

• Designs methods to import/export data for analysis and performs comparative analysis of data from dissimilar applications, designs and codes new and modified programs for data processing.

• Designs, develops, tests, refines, and implements software that supplements or integrates with system applications; customizes and maintains system objects as required.

• Develops and executes test plans to ensure application performance conforms to specifications.

• Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.

• Stays abreast of new trends and innovations in technology related to County operations; researches, recommends, and evaluates vendor solutions and technologies; implements improvements; works with staff to maintain, revise, or improve operations and systems.

• Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.

• Provides updates, status, and completion information to staff and/or users via voicemail, email, or in-person communication.

• Performs other duties as assigned.

 

Qualifications

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. 

A typical way to obtain the required qualifications would be:

Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field and four (4) years of progressively responsible experience in applications analysis, design, and development.

Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years.

Knowledge of:

• Advanced principles and practices of computer systems management, analysis, design, and maintenance.
• Various software packages, including word processing, spreadsheet, SQL database, database management, and reporting tools.
• Data processing, management, and general administration practices and techniques.
• Advanced techniques and methods of system evaluation, implementation, and documentation.
• Advanced data management theory, principles, and practices, and their application to a wide variety of services and programs.
• Principles and practices of project management.
• The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine the appropriate point of escalation.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility.
• Principles and procedures of record keeping.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with vendors and County staff.

Skill/Ability to:

• Conduct complex research projects on a wide variety of software issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Coordinate and plan applications development, enhancement, and maintenance projects.
• Perform analyses of informational requirements and needs; identify, evaluate, and solve systems problems; design and implement new or revised systems and procedures; provide technical advice and consultation, and ensure efficient computer system utilization.
• Code, configure, manage, and maintain assigned system(s) and integrate to meet business needs independently without vendor support.
• Collect, analyze, and interpret procedures and data; develop sound conclusions, recommendations, and solutions.
• Independently facilitate cross-functional groups to establish process redesign or new system and/or design functions.
• Research, develop, and recommend cost-effective technical system improvements.
• Implement comprehensive computer operations-related projects and training programs.
• Prepare clear and concise program documentation, system and user procedures, reports of work performed, and other written materials.
• Analyze and troubleshoot any software issues and use logic to solve the problem.
• Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations.
• Operate modern office equipment, including computer equipment and specialized software applications programs.
• Establish and maintain a variety of filing, record-keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Licenses and Certifications:

• Some positions may require possession of, or the ability to obtain, a valid California Driver's License.
• Some positions may require possession of, or the ability to obtain, industry-recognized information technology certifications.

Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  Standing in and walking between work areas is frequently required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

Environmental Elements
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing application system support.

 

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, April 23, 2026, 11:59 PM PST
Application Screening: May 4 - 8, 2026
Civil Service Panel Interview: May 19 and/or 20, 2026

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
 

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. 

 

 

Analyst: Sedrick Dixon (04092026) (IS Application Support Analyst III - V262) 

There is currently one (1) full-time, regular hire Civil Engineer (Engineering) vacancy.

The Senior Civil Engineer (CE) plans, manages, and coordinates the engineering program. Using broad parameters of departmental policy guidelines, this position exercises substantial initiative, judgment, and expertise to meet program and project outcomes. The Senior Civil Engineer creates the scope on large civil engineering projects with complex budgets and timelines, integrating numerous elements that significant stakeholder involvement and sensitivity. This position provides direction and mentorship to more junior staff and oversees both technical and administrative work performed by their staff and ensures that projects are completed efficiently and effectively for the public good. Informing the public and Board of Supervisors, selecting consultants, preparing contract documents, reviewing project plans and specifications prepared by consultants, and administering contracts during construction are performed by the Senior Civil Engineer.

Signing bonus:

In addition to a competitive compensations package, new, full-time, regular hire Senior Civil Engineer are eligible to receive a $10,000.00 signing bonus which will be split into two equal payments: 50% at time of hire (i.e. first paycheck) and the remaining 50% after successful completion of their probationary period.

Hybrid schedule:

The Department of Public Works has embraced a hybrid work schedule that considers that some duties of this position may be performed remotely. However, the successful candidate must be able to report to County facilities for meetings, work assignments, and/or disaster service work upon short notice, as needed and deemed appropriate. During the initial probationary period, the successful candidate may be required to work primarily onsite before establishing a hybrid work schedule.

Qualifications and How to Apply: Visit https://www.governmentjobs.com/careers/marincounty/jobs/5302147/senior-civil-engineer-engineering for complete instructions.

Filing Deadline:

11:59 P.M. Pacific on Thursday, April 30, 2026

City of Sunnyvale

 

Applications Analyst II

Regular Full-Time Employment Opportunity

 

The final filing date is Wednesday, April 22, 2026 at 5:00 PM or after receiving 100 qualified and complete applications, whichever is first.

 

If you are interested in working in a fast-paced, highly valued position, supporting a municipal Enterprise Resource Planning (ERP) suite of systems, the City of Sunnyvale is looking to hire an Applications Analyst/Project Coordinator I or II. The Information Technology Department will fill the position at the Applications Analyst I or II level to select the best applicant overall.  This position requires a service-oriented focus, ability to support and enhance our Oracle Cloud ERP & HCM applications, along with primary and secondary support roles for multiple enterprise systems including system configuration, reporting and interfaces, day-to-day operational issues, maintenance, upgrades, and on-call rotations.

 

The ideal candidate for an Applications Analyst II will have in-depth experience with supporting Financial or Human Capital Management (HCM/HR) systems, preferably an integrated ERP/HCM suite, and ideally Oracle Fusion Cloud Applications.  Our Oracle Cloud modules include General Ledger, Fixed Assets, Procure to Pay, Inventory Management, Accounts Receivable, Project Portfolio Management, Core HR, Benefits, Absence, Time and Labor, Payroll  and Learning Management.  Candidates must be detail-oriented, fanatical about documentation, possess strong customer service skills with the ability to communicate clearly and concisely with end users, and understand the complexities involved in system configuration, integration, interfaces, and report development.  

We build community trust by delivering exceptional services. Our core values of public service are integrity, leadership, and respect. 

The City of Sunnyvale offers:

• Comprehensive medical, dental, and vision benefits
• Paid Holidays
• Paid Time Off (PTO) Accruals
• Retirement Pension
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute
• Retiree medical benefits available

Work Schedule: The position is eligible for Telework, up to 2 days per week, after a 6-month mandatory onsite 5 days per week work schedule. The Telework schedule is subject to approval from the department head as permitted by City policy and practice.

To view the full Applications Analyst / Project Coordinator II job description, click here. 

If you are interested in also being considered for the Applications Analyst I position, click here to apply.

 

Minimum Qualifications

Education/Experience

 

The minimum qualifications for education and experience can be met in one of the following ways:

• A Technology Certificate from an accredited college, university, or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND three years of experience in any one of the focus areas; OR
• An Associate’s degree or completion of 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND two years of experience in any one of the focus areas; OR
• A Bachelor’s degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or closely related field; AND one year of experience in any one of the focus areas; OR
• At least one of the following certifications: Project Management Professional (PMP), Program Management Professional (PgMP), Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate; AND three years of experience in any one of the focus areas.

A complete application consists of a City application and responses to the required supplemental questions.  The position opens on Thursday, April 2, 2026 and the final filing date is Wednesday, April 22, 2026, at 5:00 pm.  Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. 

Salary:  $59.02 - $75.33 Hourly

 

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click JOBS

To apply, click the following link:

https://www.governmentjobs.com/careers/sunnyvale/jobs/5287097/applications-analyst-ii

 

Job Description Link:

https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344853

City of Sunnyvale

Applications Analyst I

Regular Full-Time Employment Opportunity

 

The final filing date is Wednesday, April 22, 2026 at 5:00 PM or after receiving 100 qualified and complete applications, whichever is first.

If you are interested in working in a fast-paced, highly valued position, supporting a municipal Enterprise Resource Planning (ERP) suite of systems, the City of Sunnyvale is looking to hire an Applications Analyst/Project Coordinator I. The Information Technology Department will fill the position at the Applications Analyst/Project Coordinator I or II level to select the best applicant.  This position requires a service-oriented focus, willingness to learn to support and enhance our Oracle Cloud ERP & HCM applications, along with primary and secondary support roles for multiple enterprise systems including system configuration, reporting and interfaces, day-to-day operational issues, maintenance, upgrades, and on-call rotations.

 

The ideal candidate for an Applications Analyst I will have some experience with supporting Financial or Human Capital Management (HCM/HR) systems, preferably an integrated ERP/HCM suite, and ideally Oracle Fusion Cloud Applications. This position will provide experience supporting Oracle Cloud ERP & HCM modules including General Ledger, Fixed Assets, Procure to Pay, Inventory Management, Accounts Receivable, Project Portfolio Management, Core HR, Benefits, Absence, Time and Labor, Payroll and Learning Management. Candidates must be detail-oriented, fanatical about documentation, possess strong customer service skills with the ability to communicate clearly and concisely with end users, and understand that there are variety of complexities involved in system configuration, integration, interfaces, and report development.  The ideal candidate for an Applications Analyst I will have knowledge and some experience in these areas.

 

We build community trust by delivering exceptional services. Our core values of public service are integrity, leadership, and respect. 

 

The City of Sunnyvale offers:

• Comprehensive medical, dental, and vision benefits
• Paid Holidays
• Paid Time Off (PTO) Accruals
• Retirement Pension
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute
• Retiree medical benefits available

 

Work Schedule: The position is eligible for Telework, up to 2 days per week, after a 6-month mandatory onsite 5 days per week work schedule. The Telework schedule is subject to approval from the department head as permitted by City policy and practice.

To view the full Applications Analyst / Project Coordinator I job description, click here.


If you are interested in also being considered for the Applications Analyst II position, click here to apply. 

 

Minimum Qualifications

Education/Experience

 

The minimum qualifications for education and experience can be met in one of the following ways:

• A Technology Certificate from an accredited college, university, or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND two years of experience in any one of the focus areas; OR
• An Associate’s degree or completion of 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND one year of experience in any one of the focus areas; OR
• A Bachelor’s degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or closely related field; OR
• At least one of the following certifications: Project Management Professional (PMP), Program Management Professional (PgMP), Professional in Business Analysis (PMI#2;PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate; AND two years of experience in any one of the focus areas

A complete application consists of a City application and responses to the required supplemental questions.  The position opens on Thursday, April 2, 2026 and the final filing date is Wednesday, April 22, 2026, at 5:00 pm.  Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. 

Salary:  $53.12 - $67.79 Hourly

 

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click JOBS

To apply, click the following link:

https://www.governmentjobs.com/careers/sunnyvale/jobs/5293888/applications-analyst-i

 

Job Description Link:

https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344854

 

Description

 

San Mateo Medical Center is currently seeking one Full-Time Case Management Nurse to focus on Utilization Review.
 
At San Mateo Medical Center, we are always seeking ways to enhance the already impressive services we offer. This dedication to excellence is reflected in the exceptional care we provide and the extraordinary professionals who provide it. Here, you will have the chance to develop your talents with a skilled team of people who actively support and encourage each other's success. If you are ready to open new doors for your career, join us today!

 

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $30,000. First-time external new hires, or current staff promoted internally or from other County departments into a regular Clinical Nurse-Case Management position in San Mateo Medical Center (SMMC) may be eligible to receive a sign-on bonus of up to $30,000 (subject to discontinuation at any time). The sign-on bonus will be in 3 phases and will be prorated for part-time. 

The Case Management Nurse -Utilization Review will manage patient admission and ongoing stay reviews for patients with chronic or complicated medical conditions and oversee appeals with third-party payors. The incumbent will be responsible for retrospective and concurrent Utilization Review activities and for monitoring order status accuracy, documentation, and clinical compliance, in accordance with State and Federal regulations. In conjunction with other members of the health care team, the Case Management Nurse is accountable for timely coordination of quality health care services to meet the patient's health care needs across the continuum of care. This position requires knowledge of the adult, and geriatric populations.
 
The ideal candidate will possess one or more of the following:

• At least two years of recent, direct, and proven experience in Nurse Case Management in an acute care setting or at least two years of acute care hospital nursing experience. 
• At least two years of experience with industry published standard level of care (i.e. InterQual or Milliman, etc.).
• InterQual interpretation and application of health industry utilization review criteria
• Experience providing the full range of Case Management nursing duties and responsibilities
• Ability to conduct daily Utilization Reviews to assess whether patients meet medical necessity criteria
• Experience working with multi-disciplinary teams to collaborate on appropriate level of care based on Utilization Review outcomes
• A Basic Life Support (BLS) certificate.
• Experience working with diverse, underserved populations.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Identify problem situations or patient care issues; analyze, interpret, advise and consult with staff and other health care professionals to ensure patient order status reflects the correct level of care. 
• Conduct daily Utilization Reviews to assess whether patient meets medical necessity criteria.  Collaborate with the Clinical Services Manager II and Physician Advisor to support accurate determinations.
• Communicate utilization review findings to the Attending Provider when patients do not meet medical necessity criteria  
• Partner with the Attending Provider to review and determine the appropriate level of care based on Utilization Review outcomes.
• Interpret and modify the system of patient care delivered by evaluating and reviewing standard practices and initiating new procedures.
• Provide consultation and guidance to providers to understand and ensure appropriate care is provided based on patient level of care needs.
• Advise the nursing staff in the establishment and maintenance of records of treatments given and the related progress of each patient for the purpose of analyzing patterns, synthesizing actions and evaluating patient care plans. 
• Resolve unusual or unique patient care problems or situations, which require analytical, interpretative and constructive thinking.
• Formulate and develop plans, procedures and program content designed to meet specifically identified training/educational needs of nursing staff.
• Formulate, and/or collaborate with other health care practitioners to identify relevant clinical problems and conduct research to bring about their resolution. 
• Evaluate nursing research literature and own research findings for implementation and incorporation as appropriate, into patient care activities. 
• Serve as role model and resource person for staff and members of the interdisciplinary team.
• Perform related duties as assigned.

 

Qualifications

Licensure/Certification: 

• Possession of a California license as a Registered Nurse.

Additional Qualifications for Restricted Positions: 
Specific qualifications are required beyond those specified above for the assignments listed below.

Case Management Nurse 
Must have knowledge of and verifiable experience in initiating and coordinating complex discharge plans, appeals for acute days and clinical denials and criteria for lower-level license care. Must have experience with interpretation and application of health industry utilization review criteria. If designated for acute in-patient psychiatry, candidate must have knowledge and verifiable experience in psychiatric patient treatment trajectory and the respective utilization review criteria.

Knowledge of:

• Advanced principles and practices in specialty areas.
• Nurse Practice Act.
• Current nursing and related medical theory and skills necessary to administer nursing care within assigned clinical settings.
• Safety and infection control practices.
• Clinical systems, supplies and equipment.
• Modern principles, techniques, and procedures of nursing.
• Medical terminology.
• Use and maintenance of medical instruments and equipment.
• Use and effects of medicines.
• Public health principles.
• Health promotion and disease prevention.
• Medical research principles and practices.
• Principles of training and education.
• Lean principles and methodologies.
• Data abstraction and utilization.
• Basic statistics for reporting purposes.
• Report writing.
• Regulatory and accreditation requirements for assigned area.

Skill/Ability to:

• Provide leadership and direction to multi-disciplinary medical teams.
• Give direction to staff.
• Evaluate the work of others.
• Develop and present training and continuing education programs.
• Design, evaluate, construct and modify research models; carry out research and present findings.
• Perform the full range of nursing duties and responsibilities.
• Prepare clear and concise medical record documentation.
• Write articles for publication on areas of specialty.
• Identify problems or discrepancies and make suggestions for corrective actions.
• Teach and orient staff.
• Establish and maintain effective working relationships with patients and staff members.
• Communicate effectively. 

Education and Experience:

• Associate Degree in Nursing with two years' clinical experience including one year in a clinical specialty area, or
• Baccalaureate Degree in Nursing or a health-related field with one year of clinical experience including six months in a clinical specialty area, or
• Master's degree in Nursing.

 

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.
 
The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 

IMPORTANT:  Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
DEADLINE TO APPLY: Wednesday, April 22, 2026, by 11:59 PM PST
APPLICATION SCREENING: April 24, 2026
COMBINED PANEL/DEPARTMENTAL INTERVIEWS: May 12, 2026

About the County 
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Analyst: Carolyn Burns (040826) (Clinical Nurse - F011)

San Mateo Medical Center is currently seeking a professional, goal-oriented full-time, regular (benefited) Clinical Services Manager I who will plan, organize, direct, and supervise the operations of our Medical-Surgical (ADC of 35), Intensive Care Unit (ADC 4), and Infusion Center. As Clinical Services Manager I, you will have the opportunity to manage patient care while ensuring appropriate quality of care and compliance with regulations. In addition, you will participate in training, coaching, and counseling activities and perform other assigned duties.

The Clinical Services Manager I will receive direction from the Chief Nursing Officer/Deputy Director and will exercise direct and indirect supervision over professional, clinical, technical, and clerical staff, including consultants and contract service providers. You will join a dynamic team of professionals committed to the mission of our safety net hospital.

This role oversees a large, complex span of control across multiple service lines and requires the ability to manage high-volume operations, competing priorities, and diverse clinical environments simultaneously. The Clinical Services Manager I is expected to operate with a high level of autonomy, making sound operational and staffing decisions while balancing quality, patient safety, and fiscal stewardship. The position requires strong experience in managing large teams, coordinating across departments, and ensuring alignment of day-to-day operations with organizational goals.

This role is grounded in a culture of continuous improvement, where leaders are expected to actively identify opportunities, lead improvement efforts, and embed sustainable changes into daily operations.

The ideal candidate will:

• Possess a Baccalaureate degree in Nursing with certification in a specialty
• Have three years of progressive management/supervisory experience in an accredited hospital or clinic
• Have a background that includes experience in an ICU
• Bring strong clinical and operational leadership experience in acute care settings, with the ability to manage across multiple service lines, including Medical-Surgical, ICU, and infusion services
• Demonstrate experience managing large, complex teams (approximately 75–100+ FTEs), ideally across multiple departments or programs
• Have experience with budget development, financial oversight, and resource management, including labor and operational expense management
• Demonstrate the ability to independently prioritize and manage competing operational demands in a fast-paced, high-acuity environment
• Have experience leading through complexity and change while maintaining staff engagement and accountability
• Demonstrate strong critical thinking, with the ability to assess operations, identify gaps, and implement and sustain improvements, including continuous improvement efforts
• Have experience working in environments with high regulatory expectations and maintaining continuous survey readiness
• Demonstrate the ability to build effective working relationships across disciplines, including physicians, ancillary departments, and executive leadership
• Exhibit a leadership style that emphasizes visibility, communication, accountability, and staff engagement
• Demonstrate the ability to coach, develop, and support staff while addressing performance issues appropriately
• Bring established leadership experience with the ability to step into a complex environment, quickly stabilize operations, prioritize effectively, and lead with minimal ramp-up

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Participate in the development and implementation of goals, objectives, policies, procedures, and priorities within a defined nursing area or program
• Select, supervise, train, and evaluate clinical, professional, technical, and clerical staff
• Organize, supervise, and monitor the provision of nursing care and related services within assigned units or programs 
• Ensure continuous quality improvement and ongoing regulatory readiness of assigned units or programs 
• Lead and support continuous improvement efforts to enhance quality, efficiency, and patient outcomes
• Prepare cost estimates and justifications for budget recommendations; monitor and control expenditures to ensure objectives are achieved within an approved budget 
• Assist in negotiating, administering, monitoring, and evaluating contracts with outside vendors, consultants, and organizations
• Represent the department in and/or chair relevant committees and work groups
• Provide staff support and subject matter expertise to executive leadership on nursing and operational issues
• Maintain effective working relationships with internal and external stakeholders, including Health System divisions, County departments, medical staff, and community partners 
• Supervise the enforcement of applicable nursing standards, codes, and regulations
• Respond to inquiries and provide information to the public, as appropriate
• Perform related duties as assigned

 

Qualifications

 

Licensure/Certification: Possession of a valid California license as a Registered Nurse (R.N.).  Must possess a Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certificates approved by the American Red Cross or American Heart Association. 

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is;

• Three years of professional nursing experience in an accredited hospital or clinic, of which at least one year included responsible supervisory experience, unless otherwise specified below in the additional qualifications.
• Two years of the required experience must have been in acute care and surgical nursing and includes experience in infusion, including chemotherapy, telemetry, antibiotics, blood transfusions and pediatrics.

Knowledge of:

• Nurse Practice Act.
• Principles and practices of nursing and clinical systems, including safety and infection control practices.
• Principles and practices of community health care including current trends in research, treatment, prevention, education and related services.
• Principles and practices of program management, including planning, implementation, and evaluation.
• Principles of budget preparation and monitoring.
• Principles of personnel training, supervision and evaluation.
• State and other regulatory requirements for assigned unit or program.
• Emergency Medical Services Act (EMS), relevant EMS regulations and functions, and public safety/law enforcement organizations, if assigned to EMS.
• Principles and practices of public health, public health nursing, epidemiology, communicable disease control and prevention, emergency preparedness response and environmental health, if assigned to disease control and prevention and public health nursing programs.
• Non-profit public/private entities, community/faith-based organizations and related state and federal agencies, as well target population for assigned program, if assigned to public health nursing programs.
• Treatment and intervention practices for acute psychiatric population, if assigned to psychiatric nursing.
• Third-party reimbursement systems, revenue streams, and other principles relevant to the financial management of operating rooms, if assigned to perioperative nursing.

 

Skill/Ability to:

• Organize, direct, coordinate and evaluate nursing services that ensure quality patient care and conform to all prescribed standards.
• Work cooperatively with other County departments and public and private organizations, including private medical providers.
• Analyze service delivery problems accurately, develop recommendations and take appropriate action to resolve them.
• Develop, evaluate and maintain accurate records; prepare complex and detailed written reports, procedures and contracts.
• Communicate effectively with administrative, medical, professional, clinical and citizen groups.
• Train staff and coordinate activities of contractors, volunteer groups and staff, as appropriate.
• Conduct field public health investigations; administer immunizations, TB skin tests, and chemoprophylaxis; and perform venipuncture and collect diagnostic specimen, if assigned to disease control and prevention and public health nursing programs.
• Maintain medical stability of acute and chronic conditions in a 24/7, non-medical setting, if assigned to correctional health nursing.
• Lead multi-disciplinary patient care conferences, if assigned to psychiatric nursing.
• Provide unit management and support during evening, off hours and weekends, if assigned to administration and designated as nursing supervisor.
• Surgical scheduling systems, if assigned to medical-surgical nursing.

 

Application/Examination

 

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours)of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations, or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT:Applications for this position will only be accepted online. If you are currently on the County's website, you may click the"Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
DEADLINE TO APPLY: Monday, April 20, 2026, by 11:59 PM PST
APPLICATION SCREENING: April 23, 2026
COMBINED PANEL/DEPARTMENTAL INTERVIEWS: May 11, 2026
 

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo as an employer is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. 

We encourage applicants with diverse backgrounds and lived experiences to apply.

Carolyn Burns (040626) (Clinical Services Manager I/Nursing - D144)

Are you a dedicated and motivated Dental Assistant who enjoys being part of a team of professionals who provide exceptional dental care to the community and patients in need? Do you thrive in a fast-paced, challenging environment where the rewards are many? If so, then the San Mateo Medical Center (SMMC) Dental Clinics have an exciting career opportunity for you!
 

The San Mateo Medical Center operates five dental clinics located in San Mateo, Redwood City, Daly City, and Half Moon Bay, along with a Mobile Dental Clinic. These clinics provide dental care for children and adults, including homeless and transitional populations. Pregnant women on Medi-Cal and patients with an HIV diagnosis also receive dental services at these clinics, with coverage available through the Ryan White grant. 

All Clinics are open Monday through Friday, 8 AM to 5 PM and some Saturdays and evenings. The Fair Oaks Health Center hosts UCSF dental students, while both the Fair Oaks Health Center and the Mobile Dental Clinic host UOP dental students to aid in patient care.

The Dental Assistant Series levels include:

Dental Assistant ($29.55 - $36.92 hourly) is the experienced level class in the Dental Assistant series, competent to independently perform the full range of journey-level dental assisting work under the supervision of a dentist. This class is flexibly staffed with the Registered Dental Assistant and incumbents may advance to the higher level after obtaining required certification and demonstrating the required proficiency for the higher level.

Registered Dental Assistant ($34.92 - $43.66 Hourly) is the advanced journey-level classification in the series.  Under the supervision of a dentist, incumbents at this level perform dental assisting duties which are limited to a person certified as a Registered Dental Assistant in addition to performing Dental Assistant duties of the lower level.

We are seeking Dental Assistants and Registered Dental Assistants who are motivated and demonstrate the willingness to learn and adapt to new situations. All Dental Assistants and Registered Dental Assistants rotate and should be available to work at any of our dental clinics. Transportation to each work site is the employee's responsibility. The current vacancy is a Part-Time, Extra-Help positions. Spanish speaking is preferred, but not required. 

The ideal candidate will be a skilled and compassionate professional with a strong commitment to providing high-quality dental care to underserved communities. This includes children, adults, individuals experiencing homelessness, and patients with complex medical needs. Ideal candidates will also have:

• Proficiency in chairside assisting, digital X-rays, mixing dental materials, and maintaining a sterile environment. Registered Dental Assistants should also have additional skills such as coronal polishing and sealant application.
• Experience using Electronic Medical Records (EMR) systems, with a strong preference for EPIC.
• Ability to work effectively in a fast-paced environment while remaining composed when handling patient emergencies or high patient volumes.
• A valid California Registered Dental Assistant (RDA) license.
• Capability to conduct oral inspections and provide preventive services, including coronal polishing and topical fluoride application.
• Ability to provide chairside assistance in all phases of clinical dentistry, including oral surgery, pediatric dentistry, and other specialized procedures.
• Experience in testing pulp health, fabricating temporary fillings and crowns, and re-cementing dislodged temporary restorations.
• Competency in assisting with the administration of Nitrous sedation.
• Fluency in Spanish (reading, writing, and speaking) is highly desirable.

This role requires a dedicated professional who thrives in a collaborative environment and is passionate about improving oral health outcomes for diverse and vulnerable populations.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Prepare patients for examination, treatment or surgery; arrange dental instruments, equipment and accessories on trays; set up medical and dental charts and X-rays.
• Take, develop and mount dental X-rays; maintain cleanliness of the X-ray room.
• Maintain dental/medical records of patient examinations and treatments, dental charts and medical histories; complete insurance forms; schedule return appointments for patients; schedule patients per provider request.
• Maintain office, operatories and equipment in sanitary and orderly condition; clean, oil, and prepare dental equipment for sterilization.
• Mix dental medicaments.
• Follow prescribed procedures in response to patient emergencies during treatment such as gagging, vomiting, convulsions, etc.; clean patients' air passages, remove obstacles from mouth and support head.
• Perform related duties as assigned.

Additional duties for Registered Dental Assistant, include, but not limited to:

• Conduct mouth inspections and provide preventative services, including, pit and fissure sealant application, coronal polishing, and topical fluoride application.
• Provide chairside assistance to dental providers in all procedures of clinical dentistry, including. oral surgery, pediatrics, and other procedures as permitted by the California Dental Board for Registered Dental Assistant.
• Under direct supervision, perform pulp vitality testing, and record findings. - Fabricate and cement temporary crowns and place temporary fillings-Under direct supervision, assist in the administration of nitrous oxide sedation (i.e. adjust the flow of gas as directed).

 

Qualifications

Knowledge of:

• Preparation of patients for examination.
• Methods of use, care and sterilization of instruments and equipment.
• Dental hygiene instruction, prophylaxis or coronal polish (for RDA level), and sealants (for RDA level)
• Dental X-ray techniques and safety procedures.
• Dental terminology.
• Office procedures and record keeping.

Skill/Ability to:

• Take, develop and evaluate dental X-rays.
• Work tactfully with patients and other personnel under stressful conditions.
• Respond appropriately to patient emergencies during treatment or surgery.

Education and Experience:

• Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is completion of a course of instruction for dental assistants.

Licensure/Certification:

• Possession of a Certificate of examination for radiation safety from the California Board of Dental Examiners.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association.

Additional licensure/certification for Registered Dental Assistant:

• Possession of a valid California License as Registered Dental Assistant issued by the California Board of Dental Examiners.  

 

Application/Examination

 

This is an Extra Help recruitment. Anyone may apply. Thorough and detailed responses to the supplemental questions must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

Apply immediately. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. 

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
 

Analyst: Debbie Kong (04022026) (Dental Assistant/Registered Dental Assistant - F039/F063)

Open Until Filled
Hourly rate: Starting at $19.55 / hour

Part-time position: This position will be in the Grounds unit. Anticipated 3 days per week, up to 28 hours (may include weekend hours)

Summary:

Employees receive moderate supervision within a framework of standard policies and procedures and may be assigned to work in different areas throughout the District, including grounds, custodial and open space.

Must be available to work varied schedules, including weekends and holidays. Positions are part-time and schedules are made based on the needs of the assigned units of Grounds, Maintenance or Park Rangers.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Essential Duties and Responsibilities:

• Support daily upkeep and cleanliness of parks, public areas, and facilities
• Perform routine maintenance tasks such as cleaning restrooms, removing litter, trail repair, and maintaining reservation or event areas
• Use hand and power tools for light landscaping work including pruning, weeding, and planting
• Prepare open space, athletic fields or recreational spaces for public use
• Assist with basic irrigation and sprinkler maintenance
• Follow safety procedures and maintain a clean and organized work environment

Other Duties and Responsibilities:

• Perform other related duties as assigned

Minimum Qualifications:

Must be at least 18 years old

Education and Experience:

Graduation from high school or equivalent; maintenance/construction or landscape experience preferred.

Certificates and Licenses:

• Valid California Driver License with satisfactory driving record
• Satisfactory completion of a pre-employment functional capacity examination
• Department of Justice fingerprint clearance

Language Ability:
Ability to read and comprehend basic instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to park visitors and to other employees.

Math Ability:
Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of money and weight measurement, volume and distance.

Reasoning Ability:
Ability to use common-sense understanding to carry out instructions provided in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Supervisor Responsibilities: None

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions including rain, sun and extreme heat for extended periods. The employee is frequently exposed to moving equipment and mechanical parts, fumes or airborne particles and vibration. The employee is occasionally exposed to high, precarious places, toxic or caustic chemicals, plants and pesticides. The noise level in the environment is loud.

Physical Demands:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk over uneven terrain; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit, climb, balance or smell. The employee is frequently required to lift up to 50 pounds and occasionally up to 100 pounds. The vision requirements include ability to adjust focus, depth perception, peripheral vision, distance vision and close vision.
 

REASONABLE ACCOMMODATION FOR INDIVIDUALS WITH DISABILITIES

The District encourages applications from qualified individuals with disabilities as defined by the Americans with Disabilities Act.  Individuals who will require a reasonable accommodation to take a test as part of the selection process must notify Human Resources.  Applicants with disabilities that affect sensory, manual or speaking skills may be provided with a test in a format that does not require the use of the impaired skill.  Persons requesting reasonable accommodation will be required to provide documentation of such need.

 

This position is subject to a pre-employment physical.

Note:  The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

Overview:

Valley Water is seeking an experienced Information Systems Analyst III to lead the deployment, administration, and long-term governance of Valley Water's new Enterprise Electronic Document and Records Management System (EDRMS). This system represents the capstone of Valley Water’s Digital Transformation Strategy and will serve as the authoritative, enterprise-wide repository for all past, present, and future District documents and records.

This journey-level position plays a foundational role in establishing sustainable information governance practices across the organization. The selected candidate will lead complex system implementation efforts, oversee automated and AI-enabled data classification processes, coordinate secure access controls, administer retention schedules, and design defensible document destruction workflows in compliance with legal and regulatory standards.

Under direction, this position performs the most complex programming, systems analysis, integration, governance, and technical coordination duties. The incumbent will serve as a technical lead and project manager for this enterprise-wide initiative and will collaborate closely with Cybersecurity, Legal Counsel, the District Clerk of the Board, executive leadership, and operational units.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Key Responsibilities include, but are not limited to:

• Lead the deployment, configuration, integration, and ongoing administration of Valley Water’s EDRMS platform.
• Oversee enterprise-wide data and document classification using AI-enabled tools with appropriate human validation to ensure compliance with Valley Water policies and regulatory obligations.
• Administer and enforce Board-approved records retention schedules across all document types and business units.
• Design, implement, and manage automated document destruction workflows in coordination with Legal Counsel, the District Clerk of the Board, and executive leadership.
• Develop, document, and maintain formal procedures governing document destruction, including approval workflows, destruction lists, audit documentation, and verified removal of associated data.
• Coordinate with Cybersecurity to implement and maintain metadata-driven discretionary and mandatory access control frameworks.
• Ensure proper governance of data flowing into Valley Water's data lake, including oversight of integration processes, validation of data accuracy, completeness, and timeliness.
• Manage removal of data from enterprise systems and analytical/AI platforms once records are destroyed or no longer authorized for use.
• Provide technical leadership in application configuration, integration, database management, and system optimization.
• Develop system documentation, governance standards, and user training materials.
• Serve as project manager for complex system enhancements and cross-functional initiatives.
• Troubleshoot and resolve complex application, database, and integration issues.
• Provide technical guidance and lead-level support to staff as assigned.
• Ensure compliance with information security, privacy, and regulatory standards.
• Stay current on emerging technologies, digital governance standards, and best practices in records and information management

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Five (5) or more years of progressively responsible experience in enterprise systems analysis, software development, database administration, or information systems governance.
• Experience implementing or administering an Electronic Document and Records Management System (EDRMS).
• Experience applying and operationalizing records retention schedules in a public agency or highly regulated environment.
• Experience designing automated workflows for document lifecycle management and defensible destruction.
• Experience integrating enterprise platforms with data lakes, analytics environments, or AI-enabled systems.
• Experience coordinating cross-functional stakeholders including Legal, IT Security, executive leadership, and operational departments.
• Experience leading complex enterprise technology projects with minimal supervision.

Ideal Skills and Abilities:

• Ability to interpret complex legal, regulatory, and operational requirements and translate them into technical solutions.
• Ability to design and implement secure, metadata-driven access control structures.
• Ability to oversee AI-enabled classification tools with appropriate validation and quality assurance oversight.
• Ability to manage enterprise data governance frameworks and lifecycle management processes.
• Ability to analyze, troubleshoot, and resolve complex system and integration issues.
• Ability to plan, organize, assign, and review the work of staff as assigned.
• Ability to develop comprehensive technical documentation and procedural manuals.
• Strong project management and stakeholder coordination skills.
• Strong written and verbal communication skills.
• Ability to work independently with direction on scope but discretion on methods and technical approach

Ideal Knowledge:

• Advanced principles of computer programming, systems integration, and enterprise application administration.
• Records management principles, including retention scheduling, legal holds, and defensible destruction practices.
• Data governance frameworks and information lifecycle management.
• Database management systems and data architecture concepts.
• Metadata standards and access control methodologies (discretionary and mandatory).
• Enterprise security principles and regulatory compliance requirements.
• AI-enabled data classification tools and governance implications.
• Data lake architecture and data integration processes.
• Quality assurance and system documentation standards.

Ideal Training and Education:

Equivalent to a bachelor’s degree from an accredited college or university with major course work in computer science, information systems, information management, data governance, or a closely related field.

Substitution:
Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education.

 

Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.To review the Classification Specification, please click here

Records & Library Services Unit (Position Code 988)

Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).