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We are accepting and reviewing applications for this recruitment for the February 2026 Academy.

Want to reach out and serve the community as a highly trained Firefighter/Paramedic?  Interested in doing that as part of a dynamic and progressive fire district?

The San Ramon Valley Fire Protection District is seeking highly motivated Firefighter/Paramedics who desire to actively support our commitment to providing a high level of service to our community through innovation, training (employees and the community), and cutting edge technology.  We have it all here – residential, commercial, manufacturing, wildland, freeways, EMS, not to mention the occasional pet rescue, which will constantly challenge you and enhance your knowledge and skills.
 
This is an outstanding opportunity to become part of our dedicated team of professionals and to be actively involved in taking our District forward through participation in projects, committees, training, education, and specialty teams (HazMat, Rescue, CERT, and more). We are committed to personal and professional growth and provide opportunities for you to stay current on training requirements, trends, and technology.
 
Plus, we offer competitive pay and benefits and a great work schedule (See the Benefits tab for additional information). The District prioritizes  employee mental and physical wellness and provides comprehensive Wellness Fitness evaluations annually for District employees. 
 
Salary while on shift includes a holiday differential, FLSA differential, as well as a  Paramedic differential. Differentials will be applied when serving in a paramedic/shift assignment after successful completion of the recruit academy and paramedic provisional assignment.
 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

Emergency Medical Technician (EMT)

New Program - Multiple Positions Available
Temporary | Part-Time | Up to 20 hours per week |
Limited Benefits
$23.37 - $29.83 per hour – Depending on Experience and Qualifications

The San Rafael Fire Department (SRFD) is piloting a 6-month, part-time, BLS ambulance  program and is seeking up to 6 motivated and enthusiastic individuals to join our team! This opportunity is designed for individuals who are pursuing a career in the fire/EMS services and want to gain hands-on experience in a professional environment. As an EMT, you will work closely with our experienced staff to learn about fire department operations, emergency response procedures, and community engagement. 

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2024-2025 annual budget of approximately $180 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. 

THE DEPARTMEMT

IDEAL CANDIDATE

The ideal candidate is a motivated and community-minded individual who is eager to learn and grow while supporting the San Rafael Fire Department (SRFD) in delivering high-quality Basic Life Support (BLS) services. Under the instruction and supervision of the EMS Battalion Chief, the ideal candidate will demonstrate professionalism, adaptability, and a strong commitment to teamwork. They will embrace training opportunities, from classroom learning to hands-on field experience, and apply this knowledge to support emergency medical services and operations. With a valid EMT and CPR certification, the ideal candidate is dedicated to making a positive impact in the community while upholding the SRFD’s values of respect, integrity, compassion, equality, and fairness. 

The mission of the EMT program within the San Rafael Fire Department is to support emergency operations by providing high-quality Basic Life Support services under the guidance of the EMS Battalion Chief. Through continuous training, field experience, and a commitment to professionalism, compassion, and teamwork, this role strengthens the department’s ability to protect lives, promote safety, and serve the San Rafael community with integrity and care

ESSENTIAL DUTIES AND RESPONSIBILITIES This list is meant to be representative, not exhaustive, CLICK HERE for the full job description.

• Emergency Response Support: Provide emergency medical care at the basic life support level and provide support services to Firefighter/Paramedic crews at prolonged incidents including fires, medical emergencies, rescues, and hazardous materials incidents. Participate in drills and exercises to enhance your understanding of emergency response protocols. 

• Equipment and Vehicle Operation and Communication: identify and operate various types of equipment for life saving and support measures; safely and effectively drive ambulance unit to specific locations while in communication with dispatchers, treatment center personnel, and/or other emergency team members and internal/external personnel, in a respectful and collaborative manner. Consistently practice and promote safety for yourself, colleagues, patients, and the public in all aspects of emergency medical response and care.  

• Training Participation: Attend training sessions, workshops, and skill-building exercises to learn about emergency medicine and fire suppression techniques, search and rescue operations, medical aid procedures, and other essential firefighting skills. 

• Equipment and Facility Maintenance: Assist in the maintenance and inspection of firefighting equipment, tools, and apparatus. Learn proper cleaning, care, and upkeep of vehicles, gear and tools to ensure readiness for emergency situations. Assist in the tracking, organizing, and dispensing of inventory.  

• Community Outreach: Participate in community events, educational programs, and public demonstrations to promote fire safety awareness and engage with the local community. Serve as an ambassador for the fire department and provide information about fire prevention and preparedness. 

• Administrative Support: Assist with administrative tasks such as record-keeping, data entry, and inventory management. Gain exposure to the behind-the-scenes operations of a fire department.  

• Physical Fitness: Work towards maintaining a level of physical fitness necessary for performing firefighting duties. Engage in physical training and conditioning activities as directed by the department. 

• Professional Development: Actively seek opportunities for learning and growth within the fire service. Take part in discussions with experienced firefighters to gain insights into career pathways and development strategies. 

EDUCATION AND/OR EXPERIENCE 

• Must be at least 18 years of age with a High School Diploma, GED or equivalent.  

• Must possess a valid EMT (EMT-1/EMT-B) Certificate either through the National Registry EMT or State of California. Must maintain local certification requirements.  

• Must possess a valid CPR “Healthcare Provider” card issued by the American Heart Association or equivalent.  

• Must possess, or within one month of appointment must obtain, an Ambulance Driver Certificate through the CA DMV.  

• Must possess a valid California Class C Driver’s License with a satisfactory record.

• Physical fitness and ability to perform basic physical tasks, continuously move +/-25lbs, and lift up to 50lbs.

DESIRED QUALIFICATIONS  

• Strong commitment to safety and adherence to protocols.  

• Excellent communication and interpersonal skills. 

• Ability to work effectively in a team environment as well as adhere to the chain of command.  

• Bilingual language skills. 

DURATION

This position is part of a 6-month pilot program. The exact duration may vary based on department needs and program performance. Successful candidates may not work more than 1,000 hours in a fiscal year.  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms and climb or balance. The employee is occasionally required to run, stoop, kneel, crouch, or crawl and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly exposed to outside weather conditions and regularly works evenings or on weekends. The employee is exposed to fire, smoke, and bodily fluids. The employee frequently works in indoor conditions. The noise level in the work environment is usually moderate. 

Per Diem Dispatchers will provide public safety dispatching at Levi's Stadium and/or Santa Clara Police/Fire Communications.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

 

Typical Duties

 

Duties may include, but are not limited, to the following:

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Graduation from high school or possession of a GED

 

Minimum Experience Requirements: 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

 

License/Certifications: 

Possession of a current P.O.S.T. Basic Dispatch certificate is required.

 

Other Requirements:  

• Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours.
• Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and/or psychological testing.

 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

 

Skill In: 

• Reading and interpreting maps; and maintaining accurate records

 

Ability to: 

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

 

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Possession of a current P.O.S.T. Basic Dispatch certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

 

SUPERVISION RECEIVED:

Works under the general supervision of a Senior Public Safety Dispatcher or Watch Commander and the overall direction of the Communications Operations Manager.