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MAINTENANCE WORKER I 

Utilities Department – Water Section (current openings) and Wastewater Section

Public Works Department – Parks & Landscape Section and Streets, Stormwater & Drainage, & Trees Section

 

$5,062.00 - $7,122.52 Monthly Plus Excellent Benefits

Additional certificate pay available for job-related certifications and licenses (see MOU for details).

 

Additional steps (Step F, Step G, and Step H) included in the salary range listed above are available to employees in this job classification after completion of five years of service (Step F), ten years of service (Step G), and 15 years of service (Step H), and one year at the prior step, and good performance evaluations.  Initial salary placement is typically at the entry point of the range unless the candidate has prior Maintenance Worker experience which may warrant initial placement at a higher step.

 

Opportunity to work a 9/80 work schedule with every other Friday off.

 

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team! 

ABOUT THE POSITION
The City of Gilroy is recruiting for multiple full-time Maintenance Worker I positions in our Water Section to help ensure every home, business, school, and park has access to clean and reliable water. From maintaining water lines to supporting emergency repairs, your work will directly impact the daily lives of our residents. For this recruitment, preference will be given to candidates who possess a State of CA D1 Water Distribution Certification, a Class A driver’s license, experience operating heavy equipment, and/or underground construction experience.

Although current vacancies are all in the Water section, this recruitment will also create an eligibility list for future openings in our other sections – Parks and Landscapes, and Streets/Stormwater & Drainage/Trees and the Wastewater Section. Interested candidates should apply and get on the eligibility list in the event an opening occurs in the future giving you the opportunity to explore a variety of career paths within public service. Eligibility lists are typically good for one year and may be extended for an additional year. 

The Water Section personnel are responsible for planning, operation, and maintenance of the City’s wells, and water distribution system ensuring a safe and reliable supply of drinking water. The duties also include managing booster pumps, reservoirs, routine system maintenance, water sampling and the monthly reading of all water meters. Additionally, they oversee the City of Gilroy’s Backflow Prevention Program to ensure compliance with California State regulations.

The Streets/Stormwater & Drainage/Trees Section personnel are responsible for maintaining and repairing the City's improved and unimproved streets, curbs and gutters, bikeways, public parking lots and parking lots at City facilities. Streets/Stormwater/Trees also cleans and maintains the storm drains throughout the City and provides 24-hour emergency tree response, neighborhood tree clearance pruning, removal and replacement of dead and unsound trees, planting trees in new subdivisions, as well as processing permits for citizens who want to plant, prune or remove a City tree. In addition, the team performs maintenance and repairs to the Cities stormwater infrastructure.

The Parks/Landscape Section personnel are responsible for planning and developing new parks, and landscaping within those parks. Responsibilities extend to maintaining landscaped areas, such as median islands in the downtown public right of way and throughout the City. The team also maintains and provides a weed abatement program around sound walls and around City owned facilities. Parks/Landscape maintains turf, irrigation, and park amenities such as, playgrounds, restrooms, an athletic complex and equipment throughout the park system and City facilities.Under direct supervision of supervisor, this position performs work in one of the sections as assigned: Water, Wastewater, Parks & Landscape, or Streets/Stormwater & Drainage/Trees. Employees in this job classification may rotate/transfer between the sections noted above as determined by the City and will be required to fully meet the job requirements, including the obtaining of certifications, when assigned to a specific for an extended period of time.

ABOUT THE DEPARTMENT
The goal of maintenance operations is to enhance the quality of life for those who live, work, and visit the City of Gilroy. This is achieved by maintaining and preserving the City’s infrastructure through reliable, high-quality services that support public health, safety, and sustainability. The Operations team is responsible for the day-to-day maintenance of essential services and public assets in accordance with state and federal regulations and industry best practices.

 THE IDEAL CANDIDATE WILL

• Have knowledge and related experience in one or more areas of municipal maintenance: street maintenance, wastewater distribution system maintenance, tree maintenance, and maintenance of city parks and landscaped areas. Given that the current openings are in the Water Section, candidates with experience pertaining to the work performed by this section will be given the strongest preference. 
• Be customer service oriented with the ability to communicate clearly with members of the public. 
• Have strong record keeping skills with the ability to effectively document work completed in public works software. 
• Possess a clean driving record with a commitment to safe driving at all times. A Class A driver’s license at time of hire is preferred. 
• Have experience operating heavy equipment such as loaders, dump trucks, backhoes, etc. 
• Have certifications and training in one or more areas of public works operations such as a Playground Inspection Certification, CWEA Water Collection System Grade I Certification, Qualified/Pesticide Applicator Certification, State CA Grade I Water Distribution and/or Water Treatment Certification, or other similar certifications. 
• Have knowledge and experience with work zone safety plans and set up. 
• Be safety oriented and have current knowledge of safety practices related to the work. 
• Be team-oriented and easy to get along with in a group setting. 
• Have a solid track record of being reliable and dependable – at work and on time each day. 
• Show initiative and have a “can do” and “get it right the first time” attitude. 
• Be high energy and excited to perform assigned work. 
• Have ability to follow both oral and written instructions. 

Water Section:

1. Perform general maintenance work on the water system, as well as repairs and replacement of water mains, water services, fire hydrants and water meters.
2. Perform building maintenance on water system facilities.
3. Take water quality samples per State of California regulations.
4. Read water meters.
5. May assist with backflow tests on City-owned backflow assemblies.
6. May assist with cross-connection surveys on City and private premises.

1. Perform landscape and ground maintenance around public buildings, recreation facilities, rights-of-way, and open areas.
2. Perform irrigation maintenance and repairs as necessary.
3. Remove garbage and litter from assigned facilities.
4. Clean and maintain park buildings and restrooms.
5. Assist in park development when required.
6. Perform or coordinate necessary plumbing, carpentry, painting, and related building maintenance and vandalism repair as assigned.
7. Work closely with the Recreation Division, other City departments, allied agencies, and the public to coordinate maintenance schedules with the use of assigned facilities.
8. Perform work in the support of the Recreation Division such as reservations, ball field preparation and clean-up, and special event preparation and clean up.
9. Take appropriate action, such as notifying a supervisor or appropriate authorities, when laws, regulations, and policies pertaining to public use of the parks and municipal facilities are not being followed.
10. May be assigned to work in different facilities throughout the City.
11. May coordinate requisition, procurement, and storage of janitorial supplies.
12. May perform support services during major functions that occur in City facilities.

1. Perform general maintenance and repair work involved in streets, trees, and storm drains.
2. May assist in building maintenance as assigned.

1. Operate and provide daily maintenance on equipment, vehicles, and hand and power tools as assigned.
2. Participate in related training programs.
3. Prepare and keep accurate records and reports.
4. Investigate service requests and complaints.
5. Conduct inspections.
6. Oversee the work of part-time and seasonal employees, volunteers, and others (such as Social Service and Department of Correction programs or individuals) as assigned.
7. Perform disaster relief work as required.
8. Perform related work as necessary and required.

QUALIFICATIONS

• Minimum twelfth (12th) grade education or G.E.D.
• One (1) year of construction, maintenance, or landscape experience. Prior work for a public agency or other similar service industry preferred, but not required.
• Possess and maintain a valid California Driver's License and a safe driving record necessary to operate assigned vehicle(s).
• Possess and maintain a valid California Class A Driver License within 12 months of hire/transfer. May be required to obtain endorsements. Must participate in the Department of Transportation Drug and Alcohol Testing program, which includes submission to random drug and alcohol testing at such time the employee possesses a commercial license permit or a commercial license.  
• When assigned to the Water Section, will be required to obtain a State of California Grade I Water Distribution Certification within twelve months of hire or transfer.
• When assigned to the Parks and Landscape Section, will be required to obtain a Qualified Applicators Certificate with any one Category within twelve months of hire or transfer.
• When assigned to the Street/ Wastewater/ Trees Section, must demonstrate proficiency in at least one of the following pieces of equipment within twelve months of hire or transfer: backhoe, paint truck, or Vactor. A training certificate may be required.
• Per the AFSCME MOU, due to stand-by and call out duties, employee assigned to the Water and Streets/Wastewater/Trees Sections must reside within sixty (60) minutes normal driving time of the City Corporation Yard prior to the completion of one year of work. Normal driving time is the most direct route, at the speed limit. Residency within the sixty (60) minute response must be maintained during the course of employment.
• May be subject to scheduled 7 day paid standby duty on a rotating basis.
• Subject to recall on a scheduled and/or emergency basis.
• Pass an employment background check which includes a Department of Justice criminal record check.
• Pass a post-offer medical examination, which includes a drug test. 
• Prefer non-tobacco user.

APPLICATION PROCESS

• APPLICATION CLOSING DATE: June 12, 2025, 5:00 pm

• PRACTICAL EXERCISES:  July 9, 2025

• ORAL PANEL INTERVIEWS:  July 23, 2025

• FINAL INTERVIEWS:  TBD

Note: The examination process/schedule may be changed as needed by the City. 

If you are interested in pursuing this exciting career opportunity, please attach and submit the following required items with your electronic NEOGOV application:

• Complete supplemental question responses included with application submittal
• Please upload and attached any related certifications – D1 Water, Class A license, etc.
• Cover letter that explains your specific interest in this position with the City of Gilroy is preferred
• Detailed resume focusing on relevant work experience and education is preferred

City Application Form – Candidates must complete the NEOGOV City of Gilroy application form for this position and submit online.  Please prepare attachments prior to completion of the NEOGOV application as incomplete applications will not be accepted.

Apply Online: 

Go to www.CityOfGilroy.org/jobs. You can apply online by clicking on the job title you are interested in and clicking on the "Apply" link. After viewing the Job Description, click the ‘Apply’ tab.  If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can import your resume from LinkedIn, upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.

Only the most qualified applicants with the most relevant experience and education will be invited to continue in the selection process.  In addition, final candidates for the position are required to pass a background check, State of California Department of Justice criminal records check, medical evaluation, and drug screen, given at the City’s expense, prior to appointment. If special accommodations are necessary at any stage of the selection process, please contact the Human Resources Department right away at 408-846-0228. 

Attention: Communication regarding your status in this recruitment process will be conducted via e-mail. Be sure to include an e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to an e-mail address and/or other contact information.

THE CITY OF GILROY IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS WORKFORCE DIVERSITY.

Apply at www.CityOfGilroy.org/jobs

San Mateo County Health's Behavioral Health and Recovery Services Division (BHRS) is seeking a well-qualified individual for the position of Occupational Therapist II - Therapeutic Day Schools.

The mental health Occupational Therapy within the Therapeutic Day Schools (TDS) program assists youth in acquiring skills needed to function in their life roles of student and worker. As the students in the TDS program progress toward graduation they are then linked with the Department of Rehabilitation for assessment and counseling for future placement. The Occupational Therapist also provides treatment through the use of arts and crafts activities. The focus of this "activity" based treatment is the development of pre-vocational skills: pro-social and task skills.

Occupation Therapy services in the TDS unit are provided in two general areas: direct and indirect services. These services function to prepare the young person for the roles of a student, performance of age-appropriate daily living behaviors and ultimately the transition to worker, college student, or vocational training.

The Occupational Therapy program addresses: independent living skills, pre-vocational skills, socialization skills, recreation and leisure activities, and transition activities as outlined in the students Individualized Education Plan (IEP).

The Therapeutic Day School unit is comprised of two separate school programs serving high school aged special education students in the Jefferson High School District, and South San Francisco Unified School District. Each TDS program is a collaboration between that designated high school district. TDS students are certified special education students who have been evaluated and determined in need of intensive mental health services in order to benefit from their education. The core staff is comprised of a multi-disciplinary team including both mental health and educational staff. The TDS program works in close collaboration with outside service providers such as probation, social services, education, Wrap- Around service providers and other mental health contract agencies.

The Therapeutic Day School BHRS Staff include a Clinical Services Manager (1), Supervising Mental Health Clinician (1), Psychiatric Social Workers / Marriage and Family Therapists (2), Creative Arts Therapist (1), Occupational Therapist (1), Psychiatrist (1) and Medical Office Assistant (1). District special education staff include the Special Education Director (1), Program Specialist (1), Special Education Teacher (1 or 2), and Teaching Associates (1 or 2).

The ideal candidates will have:

• Experience working with adolescents in a mental health setting
• Experience working on a multidisciplinary team
• Experience working with special education students and participating in the IEP process
• Familiarity with normal adolescent development
• Familiarity with psychiatric disorders as defined in the DSM V manual
• Ability to provide treatment to youth who have co-occurring substance use issues
• Ability to structure and effectively run activity-based groups with teenagers

Responsibilities will include:

• Assessment and development of a treatment plan that links to the BHRS client treatment plan.
• Coordinating and implementing the TDS program's Occupational Therapy program, including group treatment, individual treatment, linkage to various agencies, and consultation to staff and families.
• Continual evaluation of youth capacities and deficits, and the students' response to treatment including the measurement of change and development.
• Conduct assessments, share findings and make appropriate recommendations.
• Collaborate and coordinate with the multi-disciplinary team which includes special education staff and mental health staff in order to provide comprehensive treatment to youth in the TDS program.
• Participate in milieu therapy and enforce the behavior management system.
• Provide consultation and support to families and staff as needed.
• Provide education and training to staff as needed.
• Liaison with community agencies to assess, implement or coordinate services.
• Work closely with district vocational support staff to assist students in transitioning to the role of worker.
• Participate in Individual Education Plan (IEP) meetings by completing and monitoring progress of the Individualized Transition Plan (ITP).

Qualifications

Education and Experience: 

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Occupational Therapist II: One year of supervised experience in occupational therapy.

 Licensure/Certification: 

• Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment.

TENTATIVE RECRUITMENT TIMELINE

Final Filing Date: January 9, 2025, by 11:59 p.m. PST

Application Screening: January 14, 2025

Combined Panel/Departmental Interviews: January 24, 2025

Lateral Hiring Incentives*

• Hiring Bonus $2,500 - $10,000 (DOE)
• 50 Hours Sick & 50 Hours Vacation (@ Hire)
• Relocation Assistance May Be Available

(*Lateral Hiring Incentives Eligibility: Must be currently employed with a another recognized law enforcement agency.)

The County of Yuba is actively recruiting to fill current vacancies and establish an employment list for the position of Public Safety Dispatcher within the Sheriff’s Department.  The incumbent receives 9-1-1 system sheriff, fire, medical emergency and rescue calls; dispatches sheriff, fire and medical personnel following established procedures; maintains communication with officers in the field to ensure safety and provide back-up and information; provides relief coverage for the records unit; and performs related work as assigned. These classifications require shift work and the ability to make decisions and act appropriately in stressful situations. The work also involves interdepartmental cooperation with various public safety agencies located throughout the County to coordinate the most effective response to requests for assistance from the public.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

DEADLINE TO APPLY: This recruitment will remain open on a continuous basis until the needs of the City are met. Applications are reviewed weekly.  Applicants are encouraged to apply immediately.  

The Position

The City of Hayward is seeking a Senior Civil Engineer - Water and Wastewater [Formal Title: Senior Utilities Engineer] with a water and/or wastewater background to supervise, direct, plan, and coordinate the activities of the Utilities Division. The Senior Civil Engineer - Water and Wastewater  is a mid-management level position that performs, oversees, and directs engineering activities including planning, conceptual design, final design, cost estimating, project bidding, services during construction and construction management for a variety of projects in wastewater treatment, water storage and distribution, sewer collection, and storm water management. This position will serve as a key member of the team that will manage and deliver a $300 million treatment system upgrade for the City's Water Pollution Control Facility (WPCF) to incorporate nutrient removal into the treatment process.

You are:

The ideal candidate will be a senior level professional engineer with experience, interest and skills in designing and implementing a wide variety of wastewater treatment, sewer collections, and water distribution projects in a collaborative and team-focused setting. The City's $300+ million upgrades to its Water Resources Recovery Facility offers an opportunity to implement state-of-the art advanced treatment technologies working in a team environment through design, construction, and startup and commissioning of the new facilities. 
 
DEFINITION
Under general direction, supervise, direct, plan, and coordinate the assigned functions and activities of the Engineering Section of the Utilities Division.
 
DISTINGUISHING CHARACTERISTICS
This is a mid-management level position that performs, oversees, and directs all assigned activities of the Utilities engineering section, including planning, conceptual design, final design, cost estimating, project bidding process, services during construction and construction management for variety of projects in water distribution, sewer collection, stormwater management, and wastewater treatment.  This position is distinguished from that of subordinate Associate Civil Engineer position by its responsibility for the supervision of assigned engineering and technical staff, in addition to engineering and technical responsibilities for project development, design, and construction management for more complex projects.  This position is distinguished from Deputy Director of Public Works for Utilities by the latter position's overall responsibility for all aspects of the Utilities Division functions.
 
 

Essential Duties

What you will do:

Duties may include but are not limited to the following:

1. Assists in the development and implementation of the Engineering Section's goals, objectives, policies and priorities.
 
2. Plans, organizes, controls and evaluates the assigned functions and activities of the Engineering Section of the Utilities Division.
 
3. Provides direct and close supervision in the preparation of assigned master plans and studies that outline future water, wastewater and drainage requirements.
 
4. Prepares drawings, models, and displays for special studies and reports completed by the Utilities Division, and explores and studies the preparation of area wide master plans guiding future installations of major water and sewer facilities.
 
5. Directs the work and provides general supervision in the preparation of plans, specifications, cost estimates and the administration of contracts for small construction projects in utilities (e.g., small water main, sewer main and storm drainage projects).

6. Revises and updates standard specifications and details related to water and wastewater utilities.
 
7. Checks plans prepared by other agencies for conflict with the City's existing and proposed utilities systems.
 
8. Consults with and advises other City employees on utilities engineering matters.
 
9. Participates in the selection and supervision of private professional engineers for the development of plans and specifications, studies and reports.
 
10. Coordinates utilities engineering related activities with Engineering & Transportation Division, other City departments, divisions, and sections and with outside agencies.
 
11. Prepares reports and makes recommendations on the Utilities Division's portion of the City's capital improvement program.
 
12. Develops and recommends an annual budget and priority for assigned utilities projects.
 
13. Consults with contractors, builders, and engineers on problems relating to the design, construction, and maintenance of assigned utilities facilities.
 
14. Coordinates construction management of the Utilities Division's projects with the Engineering and Transportation Division staff.
 
15. Consults with and advises the Deputy Director on issues relating to the Utilities Engineer's particular function.
 
16. Advises other sections and program staff within the Utilities Division on engineering and technical matters.
 
17. Prepares project statements outlining scope of projects, design criteria, available data, background, scheduling coordination, and financing for utilities projects.
 
18. Participates in interviews and selection of new employees under the position responsibilities as directed, and trains employees in work procedures, standards and safety practices.  
 
19. Prepares and provides input into employee performance evaluations, including setting and assessing goals, conducts counseling on work-related issues, and makes recommendations regarding discipline.
 
20. Performs related duties as assigned.

Link to full job description: Class Specifications | Senior Utilities Engineer | Class Spec Details (governmentjobs.com) 

CORE COMPETENCIES

Knowledge of:

• Principles and practices of civil engineering.
• Familiarity with applicable laws and regulatory codes relevant to planning, design and construction of water, wastewater, and storm drainage projects.
• Current developments, literature, and sources of information relative to municipal utilities engineering.
• Modern methods and techniques used in the design and construction of a wide variety of utilities engineering projects.
• Group and interpersonal dynamics.
• Principles of management and supervision including work planning, direction, training and evaluation of work and staff performance. 
• Asset management.
• Geographic Information Systems (GIS). 

• Supervise, train and evaluate professional and technical subordinates.
• Set priorities, organize projects and meet deadlines and budget constraints.
• Perform complex engineering computations and design, check, and supervise the construction of a wide variety of municipal utilities facilities.
• Communicate both orally and in writing to prepare clear and accurate reports, lead discussions, and present information to City staff, contractors, and the general public.
• Complete assignments in a timely manner with minimum supervision.
• Plan and direct the work of other personnel.
• Develop and maintain effective working relationships with individuals and groups.
• Resolve utilities related construction problems in the field.

Minimum Qualifications

JOB RELATED AND ESSENTIAL QUALIFICATIONS 

You have: 
 Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be: 
 
Experience:  Four (4) years of progressively responsible experience in professional engineering work in the design and construction of water and wastewater projects including one (1) year of supervisory or lead experience.
 
Education:   Bachelor's degree or equivalent from an accredited college or university in civil engineering, or a closely related field with major work in civil engineering.  A master's degree is desirable.
 
Licenses and Certificates: 

1. Possession and maintenance of a certificate of registration as a Professional Engineer (Civil or Mechanical) in the State of California.  

2. Possession and maintenance of a valid Class C California driver's license.


SPECIAL REQUIREMENTS

Essential duties require the mental and/or physical ability to: work in a standard office environment and use standard office equipment and current software; to work in a field environment when needed in various weather conditions; grasp, perform repetitive hand movements and fine coordination to prepare documents and data using a computer keyboard and mouse/trackball; sit for prolonged periods of time; walk, stand, crouch, reach, twist, turn, kneel, bend, squat, stoop and safely lift and move equipment and materials weighing up to 35 pounds; converse by telephone, by email, in person, and to small or large groups and be clearly understood; read and comprehend legal, technical and complex documents; interact with the public and all different levels of City staff in an effective and professional manner; and safely drive to various locations throughout the City and County to travel to fulfill assigned duties and to review work outdoors. 
 
Essential functions must be performed with or without reasonable accommodations.  

Supplemental Information

BENEFITS AND REWARDS:

Depending on employee group, some of these benefits may include:

• Alternative Work Schedule 
• Potential Opportunity for Over Time Hours Earned
• Vacation - 80 hours minimum
• 14.5 Paid Holidays
• Generous employer contribution for Health, Dental and Vision coverage
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
• Life and Disability Insurance and Paid Leave
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)

SELECTION PROCEDURE 

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at  (855) 524-5627.
 

The City of Hayward is an Equal Opportunity Employer

Agency

City of Hayward

Address

777 B Street

Hayward, California, 94541

Phone

510-583-4500

Website

http://www.hayward-ca.gov

San Bruno Police Department

Join a department that cares about its Dispatchers and is LOVED by its community 

Elevate your public safety career as a Lateral Dispatcher

Our mission at the San Bruno Police Department is to Ensure Peace, Provide Safety, and Build Community.  We aim to realize this mission by taking good care of the people who work in our organization so that they can take good care of everyone else.  We believe that the key to providing exceptional police services is consistently deploying strong, healthy, well-trained, emotionally intelligent human beings as San Bruno Police Dispatchers.  As such, we have created a healthy, happy, fun working environment, focused on enabling each member of our team to use their employment to pursue the best possible versions of themselves.     

The Position

The San Bruno Police Department is recruiting for Public Safety Dispatchers (Lateral.)  Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This position operates on a 24-hour, 365 days per year basis, and may be assigned to either a day, swing, or graveyard shift on a regular, rotational basis that includes nights, weekends, and holidays.  Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality.  Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions.  This position is integral in supporting the goals and objectives of the City and Police Department.  

Essential Duties

• Receives and transmits emergency telephone and radio traffic. 
• Maintains and processes a variety of communications reports, records and radio logs.
• Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
• Maintains a high level of confidentiality.
• Performs collateral duties including a variety of related clerical tasks: assisting in preparation of work schedules; training and evaluating performance of new employees; conducting training sessions; assisting in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions.
• Plans, organizes, and directs dispatching and related activities on an assigned shift. This may include preparing schedules and prioritizing work; observing work performed by Dispatcher I employees to ensure compliance with standards; approving time off; conducting employee evaluations; and providing effective recommendations on personnel matters.
• Prepares and maintains training and procedure manuals.  As required, prepares special reports, and undertakes projects for Management Staff.
• May act as Records/Dispatcher Supervisor in their absence.
• Maintains liaison with other Department Divisions, City Departments, and other law enforcement and emergency response agencies.
• Maintains various C.A.D and Record Management Files.
• Performs related duties and responsibilities as assigned.

The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement.  In addition, candidates will have a successful track record of the following: 

• Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers.  
• Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message.  
• Placing a high priority on the internal and external customer’s perspective when making decisions and taking action; implements customer-focused practices. 
• Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. 
• Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions. 
• Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior. 
• Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. 
• Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks. 
• Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization. 

Minimum Qualifications

 Must be able to pass an extensive background investigation.

Education

• Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.

Experience

• Two (2) years of progressively responsible experience performing duties similar to that of a Public Safety Dispatcher I.

Certificates and Licenses

• Must possess and maintain a valid California Driver’s License, Class C with a good driving record.
• Peace Officer Standards and Training (POST) Intermediate Dispatch Certificate; an Advanced California POST Certificate is preferred.

How to Apply

Applications may be submitted online at governmentjobs.com/sanbruno. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

What happens next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.

Reasonable Accommodations: 

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices. 

The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov.

Recruitment Contact

Contact phone: 

(650) 616-7055

Contact email: 

hr@sanbruno.ca.gov