Job Description
Are you passionate about civil rights and equity? VTA is seeking enthusiastic individuals to join our Accessibility, Civil Rights, and Equity (ACRE) team as an HR Analyst. In this role, you'll play a vital part in shaping and implementing various programs, including VTA's Title VI Program, Language Access Plan, Public Participation Plan, Equal Employment Opportunity Program, and ADA Transition Plan.
Why Join Us?
This is an exciting time to join our expanding team! ACRE, within the Human Resources Division, is dedicated to supporting VTA's accessibility, civil rights, and equity goals. Your dedication to civil rights will contribute significantly to our mission of fostering respect in the workplace, promoting equitable transit, and engaging with our community.
We need someone who:
- Is passionate about strengthening diversity, equity, and inclusion in the workplace and community.
- Excels in communication, both written and verbal, and can interact effectively with people from diverse backgrounds.
- Is a critical thinker capable of analyzing complex issues and synthesizing information to reach informed conclusions.
- Demonstrates exceptional writing skills, producing detailed and persuasive reports.
- Can manage multiple tasks and projects simultaneously, even under tight deadlines, while maintaining professionalism.
- Is familiar with EEO, Title VI, and ADA legislation.
- Has a four-year college degree or equivalent experience in investigative roles.
- Experience conducting confidential interviews.
- Is proficient in creating complex reports and presentations.
- Has experience in meaningful community engagement experience.
Responsibilities - Your duties will include:
- Assisting in administering various civil rights compliance programs internally and externally.
- Conducting thorough investigations into discrimination, harassment, or retaliation complaints, ensuring confidentiality.
- Analyzing transit services, programs, and activities to ensure compliance with relevant statutes and regulations.
- Building and maintaining effective relationships with VTA divisions, community-based organizations, and the public.
- Developing outreach strategies and representing VTA at community events to foster community partnerships.
Challenges You May Face:
- Prioritizing tasks amidst competing deadlines.
- Navigating diverse personalities and interests.
- Handling confidential and sensitive investigations involving acquaintances.
Why You'll Love This Job:
- Making a meaningful impact on workplace fairness and community equity.
- Gaining expertise in civil rights issues and advancing diversity, equity, and inclusion efforts.
- Working with a supportive, collaborative team eager to listen to your ideas.
- Continuously engaging in challenging and impactful problem-solving opportunities.
Competencies Essential to Success:
- Attention to detail
- Problem-solving skills
- Critical thinking ability
- Excellent communication (written and verbal)
- Results-oriented
- Self-motivation
- Creativity
- Dependability
- Customer service orientation
- Strong work ethic
- Responsibility
A statement from Carolyn Gonot, General Manager of VTA, to VTA staff“Diversity, equity, and inclusion (DEI) is a priority at VTA. We embrace each of you as an individual, are committed to every individual’s diversity being valued and accepted, we support employees being given equitable opportunities to thrive in their careers, and we embrace the inclusion of all backgrounds, cultures, and identities. The standards of diversity, equity, and inclusion give us a powerful ability to move our work forward, while ensuring our employees have all that they need to feel supported and acknowledged, so they can thrive as part of the VTA family. Those standards also apply to how we engage and support our broader community, and how we treat our passengers, who may rely on our services, in many cases, as a lifeline. At VTA, we want to ensure opportunity and access for all.”DefinitionUnder general supervision, performs professional human resources work involving a wide variety of human resources functions.
Distinguishing CharacteristicsThis is the journey level in the Human Resources Analyst series. This level is characterized by assignments that are complex and sensitive in nature and require a high level of competence and understanding of a functional area(s). Incumbents in this class carry out work assignments with independence. This position may be required to provide lead functional or technical direction of paraprofessional or clerical employees.
An incumbent has responsibility for independent action, planning the work, using experienced judgment, solving problems, and the results of the work. Assigned duties require the exercise of judgment or choice among possible actions, sometimes without clear precedents, yet with concern for the consequences of the action. This classification differs from the next lower level of Associate Human Resources Analyst in that incumbents receive less supervision and are expected to perform more responsible assignments with a great deal of independence. This class differs from the higher level Senior Human Resources Analyst class in that the latter has full responsibility for one or more program areas and supervises and/or trains other professional-level employees.
About VTAThe Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused, innovative, and environmentally responsible transportation options promoting the region's vitality. VTA provides bus, light rail, and paratransit services and participates as a funding partner in regional rail services, including Caltrain, Capital Corridor, and the Altamont Corridor Express.
To learn more, go to:
vta.org.
Our CommunitySanta Clara County, sometimes referred to as “Silicon Valley”, is unique for its innovation, natural attractions, and social diversity. With numerous amenities and perfect weather, it has long been considered one of the best places in the United States to live and work. calendar of festivals and celebrations supports the community spirit. Nearby open space provides easy access to mountain parks, trails, lakes, streams, and beautiful coastal beaches. San José has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media, including Business Week and Money magazines.
The county’s population of 1.9 million is the largest in Northern California and is rich in ethnic culture and diversity. Enjoy access and the option to explore our closely neighboring counties of San Francisco and Alameda.
Classification Bargaining Unit: Non-Rep
Application Details:
Please be aware that this position will close promptly on Sunday, May 26, 2024, at 11:59 pm. We encourage interested applicants to apply early to ensure consideration.
Essential Job Functions
Typical Tasks
Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment and within working level assigned.
- Administers various human resources programs;
- Reviews and analyzes existing or proposed policies, procedures systems, management and personnel activities, advises on their impact and makes recommendations for change;
- Provides consultation and analyses/recommendations concerning human resources functions and issues;
- Analyzes, investigates and responds to issues in assigned functional area;
- Researches, resolves, facilitates resolution of and/or makes recommendations concerning human resources issues;
- Conducts analytical studies;
- Prepares and presents written and oral reports and statistical analyses, as well as letters, memorandum, training materials, and other written documents;
- Plans, develops, organizes, implements, and evaluates a variety of difficult and complex management and employee training programs and organizational development applications;
- Conducts needs assessments regarding employee, management, and organizational training needs;
- Previews and evaluates vendor instructional materials; negotiates project contract and pricing with vendor;
- Conducts analysis of employee work force in compliance with FTA affirmative action guidelines;
- Assists in developing goals for the disadvantaged business enterprise and employment programs;
- Assists in drafting the Affirmative Action Plan;
- Performs outreach recruitment to encourage participation by underrepresented groups in and equal employment opportunity programs;
- Conducts investigations for grievances or challenges regarding the employment accessibility and ADA programs;
- Performs research and provides technical assistance to the General Counsel's office regarding a variety of human resources issues;
- May provide training and lead direction to other staff;
- Determines the most suitable recruitment strategies and selection process designs;
- Performs recruitment activities such as preparing and distributing job announcements and composing and placing advertising;
- Represents VTA at job fairs and other public events;
- Plans and conducts salary/benefits surveys;
- Conducts job audits and analyses;
- Analyzes and evaluates positions for classification, compensation, recruiting and testing;
- Determines appropriate compensation for positions;
- Interprets and applies procedures, labor agreements, contracts and benefits policies;
- Assists employees in understanding benefits programs;
- Works with benefits carriers to ensure proper administration of benefits contracts, correct payment of premiums and resolution of any service delivery issues;
- Investigates and assists in the resolution of grievances, discrimination and other types of complaints; Performs wellness related activities;
- Attends and participates in professional group meetings; stays abreast of new trends and innovations in human resources;
- May manage multiple projects with short targeted completion dates;
- May act as a "technical analyst" for specialized computer applications;
- Performs related duties as assigned.
Minimum Qualifications
Employment Standards
Sufficient education and increasingly responsible experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree; and two (2) years of increasingly responsible experience performing human resources management and analysis and/or training for a public or private sector organization.
Attainment of experience in a large public agency is preferred.
Supplemental Information
Knowledge of:
- Human resource systems, techniques, practices and functions, including recruitment, classification, testing, selection, placement, training, equal opportunity programs, employee relations, and employee and retiree benefits management;
- Standard office practices and procedures, including automated human resource and word/data processing systems;
- Principles and practices of public personnel administration, management analysis, organization, budget, and communication;
- Applicable state, federal, and local laws, rules, regulations, and court decisions;
- Principles of training and motivation;
- Job analysis, recruiting and examining strategies and plans, position classification, position control, wage and salary administration;
- Employee benefit programs, including health plan administration and cost containment measures;
- Principles, practices, techniques and methods of planning, developing and administering training and employee development programs;
- Public sector employee relations, typical provisions of collective bargaining agreements and public employee labor laws, current labor relations practices, trends and major problems in the public sector;
- Techniques for investigating, analyzing, and resolving employee grievances;
- Applicable FTA regulations and guidelines relating to employment;
- Collaborative problem solving.
Ability to:- Use initiative and good judgment;
- Consistently apply concepts, laws, methods, techniques, approaches and other guidelines of professional work in the human resources management field;
- Persuade, justify and project the consequences of decisions and/or recommendations;
- Organize and prioritize work and meet deadlines;
- Communicate clearly and effectively, both orally and in writing;
- Follow written and oral directions;
- Define problem areas, evaluate, recommend, and implement creative solutions to complex issues and problems;
- Plan, coordinate, and initiate action necessary to implement recommendations in order to manage assigned project;
- Work effectively under stressful situations involving confrontation and conflict;
- Organize and analyze varied and complex data and cost out various proposals;
- Develop and implement procedures and guidelines consistent with VTA policies and interpret these policies and procedures to staff and other agencies;
- Interpret and apply federal, state and local policies, laws and regulations;
- Be sensitive to cultural, racial, economic, and ethnic diversity;
- Translate specific organizational/training needs into curriculum, and conduct employee/management training sessions;
- Establish and maintain effective working relationships with employee associations, community groups, and individuals at all levels in a large, complex organization;
- Operate a computer and perform standard word-processing, spreadsheet, database, and human resources applications;
- Provide technical support on specialized computer applications as assigned;
- Maintain accurate records, files, and databases;
- Exercise good judgment within established policies and guidelines.
What’s in it for You? (Review Benefits packet) Work/Life Balance: 40-hour work weeks, and a option of a flexible/hybrid remote schedule.
Health: VTA participates in a CalPERS-sponsored medical plan with VTA contribution to employee and dependent premium health insurance premiums. Employees pay a monthly contribution of any amount in excess of the Kaiser Bay Area Family rate.Flex Spending Account: $300 employer-funded Health FSA for eligible employees
Vision: VSP full premium for employees and eligible dependentsDental: Delta Dental full premium for employees and eligible dependents
Mental Health Days: 3 days: May 1, 2023 - June 30, 2024Leave: 17 days of vacation (accrued), 80 Hours of sick time (accrued), 12 paid holidays per year, and 1 floating holiday per year.
Retirement: - Participation in CalPERS
- Classic Members: 2%@55
- PEPRA Members: 2%@62
- 457 Deferred Compensation Plan (voluntary)
- 457 pre-tax
- 457 Roth
- Self-directed brokerage account option for qualifying employees
- Retiree medical coverage for eligible employees with VTA contributions to the retiree’s medical premium
Additional perks:- All active full-time employees and their eligible dependents are eligible for transit passes for use over VTA lines, including VTA Paratransit services.
- Employee Assistance Program (EAP) is available to each employee, eligible dependent, and household member, 24 hours a day, seven days a week.
- Tuition Reimbursement
- Professional Development Fund
- Wellness Programs
As we continue to implement our
VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit:
https://www.vta.org/VTAForward
General Instructions Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to
personnel@vta.org.
To ensure consideration, completed applications must be submitted online to the Human Resources department by the stated closing time and date posted. When the stated closing date is “continuous,” apply immediately; the position may close without notice. You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Only on-line applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.
ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.
Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Americans with Disabilities Act Accommodations The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you wish to request an accommodation, call the Human Resources Department at (408) 321-5575 or email at
Personnel@vta.org.
Application Processing Information All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application ("See Resume" is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process.
All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification.
Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA.
If selected for the position, candidates will be required to complete a criminal conviction disclosure form. Candidates who successfully become VTA employees and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge.
Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources.
If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at
Personnel@vta.org.
VTA is committed to providing reasonable accommodations to applicants and employees with disabilities or religious needs, absent undue hardship.
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.