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Sonoma County Library
Announces an Employment Opportunity
 
SHELVER- MULTIPLE LOCATIONS
15 HOURS PER WEEK – PART TIME
 
We currently have one opening at the Windsor Regional Library and are also accepting applications for the Central Santa Rosa Library, Cloverdale Regional Library and Healdsburg Regional Library. Candidates who successfully complete the interview process will also be considered for other vacancies that may arise in the next six months.
 

THE POSITION: 
This non-benefitted position performs sorting, shelving and straightening, and related manual work in support of library services. Please see the attached job specifications for full details about this position. Spanish bilingual skills desired. Please fill out the required Supplemental Questionnaire including locations on application.
 
TYPICAL TASKS include, but are not limited to: 

• Sorts and shelves various types of library materials; maintains shelves in proper order and appearance (e.g. shelf facing).
• Shelf reads and corrects sorting errors on bookshelves; relocates library materials as required.
• Retrieves library materials from book drops or other deposit areas.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting for check out statistics.

MINIMUM QUALIFICATIONS:
Education and Experience: Demonstrated ability to read and the ability to file or learn to file alphabetically and numerically.  At least 16 years old, and the ability to obtain a work permit if required. Spanish bilingual skills desired.

WORKING CONDITIONS:
Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.
 
SALARY RANGE:               $18.08/hour
                                             (Spanish Bi-lingual pay eligible upon passing required                                                                                                    testing)
 
CLOSING DATE:                11:59 PM, Thursday, June 6, 2024  

  ***********APPLY AT: www.governmentjobs.com/careers/sonomalibrary/jobs/4521937
 

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

The Department of Public Works is seeking to fill one (1) Sr. Facilities Repair Worker position at San Jose Central Service Yard . Under general supervision by the Building Management Administrator , the Sr. Facilities Repair Worker will perform a wide variety of semi-skilled work in the repair of buildings and equipment at the City 's six interim housing communities and future communities . More information about the City of Jose's interim housing program can be found on the City website and by clicking here .

The s alary range for this classification is $79,019.20 - $96,012.80 Annually.

This Sr. Facilities Repair Worker position will be stationed at Central Service Yard and travel to various sites across San Jose , with an emphasis on the City of San J ose's interim housing communities . In addition to the typical duties of a Sr. Facilities Repair Worker, the successful candidate will interact a n d compassionately communicate with interim housing tenants and pe ople in vulnerable housing situations . The position requires flexibility and adaptability to : respond to afterhours alarms , navigate exposure to situations and issues surrounding unhoused, and make decisions in stressful or ambiguous situations. The position may also oversee other Facility Repairs Workers in their day-to-day tasks and special projects. Other duties of this position include, but are not limited to:

• Leads, repairs, and maintains water faucets, urinal valves, commode valves, shower heads, minor pipe leaks, and various other water control valves.
• Leads and performs minor repair on buildings caused by vandalism and normal wear, including patching, full area painting and spot painting, floor tile repair and replacement, glass replacement, door adjustments, wall panel replacement, and wood trim replacement.
• Leads and performs minor repairs and maintains PTA C AC units .
• Leads, repairs, and maintains equipment, including generators and power tools.

• Schedules and manages contractor activities and reviews and approves payments.
• Prepares work orders for major repair and alterations and monitors progress and completion of projects.
• Prepares reports on materials, labor, and cost on damage caused by users in order to recover cost.
• Maintains records of repair equipment.
• Maintains records of work and projects in a work order system database.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Sonoma County Library

Announces an Employment Opportunity

LITERACY ASSOCIATE – CENTRAL SANTA ROSA LIBRARY

40 HOURS PER WEEK – FULL TIME

 
We are seeking a customer service driven professional with excellent communication skills to join our team as an Adult Literacy Associate. This is an exciting opportunity to work with a group of dedicated professionals who are helping to change the literacy landscape in Sonoma County. This position is part of the Adult Literacy department located in the downtown Central Santa Rosa Library. Spanish/English bilingual skills are highly preferred.
 
THE POSITION:
Please see the attached job specifications for full details about this position.
 
Under direction of the Adult Services Administrator and the Supervising Literacy Program Coordinator, this position coordinates and administers tutor services for the Adult Literacy Services Program (ALS), recruits and provides orientations, training and in-service workshops to tutors for various adult literacy programs, and provides on-going coaching and support for tutors.
 
TYPICAL TASKS include, but are not limited to:

• Organizes, conducts and evaluates orientations, trainings and in-service workshops for tutors of adult learners; organizes conversation classes and determines the schedule and use of the student computer. 
• Recruits, selects, supervises, supports and encourages tutors; plans and implements methods to both recruit and retain tutors.
• Provides tutors with all instructional resources and materials needed to work with the student and provides ongoing support to the tutor for the duration of their service.
• Plans and organizes events in support of the Sonoma County Library adult literacy programs; participates in public meetings.
• Plans and implements outreach methods for the recruitment of volunteer tutors such as providing information on our program to newspapers, radio stations (PSA), and sending mailers to service and business groups; follows-up on recruitment efforts.
• Maintains the literacy library with relevant materials for the ALS programs.

 
MINIMUM QUALIFICATIONS:
 
Education: Equivalent to graduation from an accredited four-year college or university with major coursework in education, public administration or related fields. Experience: A combination of education and experience that creates an understanding of adult illiteracy. Generally, this would be achieved by two (2) years of administrative or programmatic experience including one year of library or literacy experience.  Experience working with adults in an educational setting. Spanish bilingual skills preferred.
 
SALARY RANGE:               $35.20/hour to $43.96/hour
 
CLOSING DATE:                11:59 PM, Tuesday, June 11, 2024
 

**********APPLY AT: www.governmentjobs.com/careers/sonomalibrary/jobs/4515938

Operations & Maintenance Superintendent

Public Works Department

Salary Range: $9,735 - $11,833 per month

Plus excellent benefits

APPLICATION DEADLINE:  Apply by 8:00 a.m., Friday, June 7, 2024. Applications will be reviewed as they are received; phone screening may be conducted while this posting is still active.

The Public Works Department is recruiting for an Operations & Maintenance Superintendent, who, under general direction from the Operations & Maintenance Manager, will oversee the operations and maintenance activities of the Facilities, Streets, Parks, and Vehicle Maintenance divisions. This position will manage budgets of the respective divisions, supervise and guide division supervisors, and advance technical knowledge and skills to affect the research, analysis, planning, and implementation of operations functions. 

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population approximately 60,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment.

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experience. 

THE DEPARTMENT is committed to providing the highest standards of service delivery to its citizens as it works to build, maintain, and update the City’s civic infrastructure. The Department of Public Works (PW) is comprised of approximately 50 employees with a general budget of $15 million and a Capital Improvement Program (CIP) budget that ranges between $10–$40 million depending on the City’s annual infrastructure needs. Its mission is to ensure San Rafael’s infrastructure meets the needs of a vibrant and growing city through careful management of major improvements and the maintenance of the City’s assets. By hiring highly trained, dedicated, responsive, and service-oriented personnel, the DPW is actively making its mission a reality.

Recently, the Department underwent a process of restructuring as management of all City engineers was placed under the Assistant Director for enhanced oversight, communication, and workflow. The City has recently championed the Dean Allison Award internship program, which shepherds talented young graduates into local government and encourages engagement with the public sector of California. The Public Works Department is also currently completing several exciting initiatives to improve transformation, accessibility, and maintenance of the City’s infrastructure while also adding recreation spaces for the public to enjoy. For an overview of the City of San Rafael’s upcoming Capital Improvement Projects, see this page for active and upcoming CIP projects.

THE IDEAL CANDIDATE will have strong organizational, planning, communication, and leadership skills that allow them to effectively manage different aspects of public works operations and maintenance. They will also have a strong sense of customer service and the ability to help find solutions to complex service issues. They will be flexible, with the ability to adjust priorities at short notice and respond to emergencies. They will be able to think analytically but also be very decisive when needed. The successful candidate will lead by example to foster a positive, creative, and productive work environment for all staff.

UPCOMING PROJECTS & INITIATIVES:

• Public Works will be implementing computerized asset and maintenance management software that will require significant change management within operations and maintenance. The superintendent will play a key role in the implementation and change management of this technology.
• It is a goal to implement safety and developmental programs that engage, educate and train staff for their current and future roles. The superintendent will assist with the development and management of these programs.
• Improving service delivery is a constant challenge. The superintendent will assist with finding creative ways to improve service delivery that benefits internal and external stakeholders.

THE POSITION:

This position is part of the Represented Mid-Managers group and is “at will”.  Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. 

This position performs the following essential job duties (including but not limited to):

• Provide leadership, direction, and supervision to operations and maintenance staff, including assigning tasks, monitoring performance, and providing feedback and coaching.
• Foster a positive and productive work environment that encourages teamwork, collaboration, and professional growth.
• Develop and implement operational plans, policies, and procedures to ensure the efficient delivery of services.
• Coordinate with other City departments and external agencies to prioritize and schedule operations activities, including street maintenance, park maintenance/landscaping, facility upkeep/repair, fleet maintenance/replacement, and utility services.
• Oversee the planning and execution of maintenance activities for city infrastructure assets, including streets, sidewalks, parks, buildings, vehicles, and utilities.
• Coordinate with contractors, vendors, and service providers to ensure timely and cost-effective completion of maintenance projects.
• Monitor the condition of infrastructure assets and develop strategies for preventative maintenance and repairs.
• Maintain accurate records and inventory of city-owned infrastructure assets, including condition assessments, maintenance history, and replacement schedules.
• Develop and implement asset management strategies to optimize the lifecycle of infrastructure assets and maximize return on investment.
• Prepare reports and presentations on asset performance, budget projections, and recommendations for capital improvements.
• Ensure compliance with federal, state, and local regulations, codes, and standards governing public works operations and maintenance activities.
• Coordinate safety program for department staff ensuring proper training and protocol.
• Obtain necessary permits, licenses, and approvals for maintenance projects and activities, and ensure timely renewal and compliance with regulatory requirements.
• Respond to inquiries, complaints, and requests for information from the public, elected officials, and regulatory agencies regarding operations and maintenance issues.
• Performs related duties as required

To be eligible for this position, you must have knowledge of/ability to:

• Principles and practices of supervision (including selection, employee evaluation, counseling and motivation of employees), work planning, and control, budgeting, planning, scheduling, estimating and directing work. 
• Methods, materials, tools, and equipment used in the maintenance of Streets, Parks, Facilities and Vehicles.
• Techniques and City processes for planning, specifying, and requisition materials, supplies and equipment, and administering contracts. 
• City personnel and administrative policies and procedures. 
• Memorandum of Understanding and related documents governing working conditions. 
• Safe working practices. 
• Supervise several work units through supervisors. 
• Plan, schedule, assign, appraise and counsel employees. 
• Establish and maintain effective working relationships with employees, public, and other agencies 
• Communicate tactfully and effectively with the public, before groups, elected officials, or employees of the organization. 
• Identify operations problems and develop effective course of action for resolution.
• Maintain records and prepare routine reports and correspondence of division activities, hours and materials expended. 
• Develop and monitor budgets, ensuring each project stays in budget. 
• Use personal computer and related software. 
• Read and interpret construction plans, specifications and engineering drawings and diagrams.
• Occasionally participate in work supervised. 
• Work on an on-call basis during emergencies. 
• Direct, perform inspections, and supervise work outdoors in inclement weather, underground, and in unpleasant or potentially hazardous conditions. 
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Work safely in potentially hazardous conditions.

EDUCATION and/or EXPERIENCE:

Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities.  A typical way to obtain these would be:

• Graduation from high school or G.E.D. equivalent, supplemented with training/education in supervisory principles.
• Five (5) years of progressively responsible experience in streets maintenance and repair, parks maintenance, facilities maintenance and/or vehicle maintenance, including a minimum of two (2) years in a supervisory capacity.
• Training/experience in database management and/or experience using database systems is highly desirable.
• Ability to converse in Spanish is preferable
• Valid California Driver’s License

See complete Operations & Maintenance Superintendent Job Description here.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee frequently is required to talk or hear.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee frequently works in indoor conditions and frequently works near video display.  The employee is occasionally exposed to moving mechanical parts and outside weather conditions.  The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.  Note:  Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and driving record.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”.  Select “San Rafael”.  Follow this link to submit your application:  https://www.calopps.org/san-rafael/job-20508995.

For more information about the City of San Rafael, please visit www.cityofsanrafael.org. 

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodation must be requested by the applicant. 

Equipment Mechanic  or Supervising Equipment Mechanic

$39.53-$50.46 per hour (Equipment Mechanic)
$45.46-$58.02 per hour (Supervising Equipment Mechanic)

Closing Date: June 9, 2024 (11:59 p.m.)
Oral Board:  Week of June 17, 2024

This recruitment will be filled at the Equipment Mechanic or Supervising Equipment Mechanic. The salary will depend on the candidate's qualifications.

Are you a skilled mechanic who thrives in a fast-paced environment where no two days are the same? The Town of Los Gatos is recruiting for an Equipment Mechanic or Supervising Equipment Mechanic to join the Parks and Public Works Department. This is a great career opportunity for an independent, highly motivated, customer service-oriented, organized individual to:

• Oversee the maintenance and repair of about 100 vehicles, including emergency response vehicles, and a variety of equipment (e.g., generators, trailers, boom trucks, compressors, wheel loaders, street sweepers, etc.).
• Coordinate regular and preventative maintenance on all vehicles and equipment.
• Diagnose mechanical tissues and perform or coordinate the necessary repairs to ensure vehicles are in optimal working condition and meet proper safety protocols.
• Prioritize and schedule maintenance tasks to minimize downtime and ensure fleet readiness.
• Coordinate with vendors and suppliers to procure parts and equipment.
• Oversee the upfitting process for first responder vehicles, ensuring they are equipped with the necessary tools and technology to support emergency operations.
• Support maintenance of the Department's asset management software to track vehicle and equipment maintenance schedules and inventory.
• Provide excellent customer service to internal stakeholders, promptly responding to repair requests and informing them of maintenance progress. 
• Supervise a part-time mechanic.

For a complete list of duties, see the E Equipment Mechanic or Supervising Equipment Mechanic job classification.

 

The mission of the Human Resources Department states: "Our Human Resources team recognizes that our employees power the City of San Jose and our success as a city is dependent on our ability to create a dynamic and engaged workforce. Our employees' ability to provide excellent service is strengthened when we invest in attracting talent, provide opportunities for career growth, enable an environment focused on health, safety, and wellness, and retain a diverse workforce in a workplace that is equitable and inclusive."

San Jose's Human Resources Department offers key strategic support to the City and is responsible for the following core services:
 

• Employee Benefits - Provide benefit programs that best meet the needs of employees, retirees, their dependents, and the City, assist participants in effectively utilizing their plans and promote employee wellness.
• Employment Services - Facilitate the City's ability to attract and hire a diverse and talented workforce.
• Health and Safety - Provide services that promote employee health, safety, and well-being.
• Learning and Development - Provide Citywide employee training and pipeline development programs that support employee recruitment, growth, engagement, and retention.

The Department also offers strategic support in Citywide Human Resources Systems Management and Records Management, Departmental Administration, Customer Service, Personnel Management, Financial Management, and Emergency Response and Recovery.The Human Resources Department is currently seeking to fill a full-time Division Manager of Benefits.

Salary range for this classification is: $131,187.68 - $207,658.10

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

The City is seeking a Division Manager to manage all services and activities in the Benefits Division of the Human Resources Department. The Benefits Manager will report to the Director of Human Resources and will be responsible for administering the City of San José's extensive benefits program, which includes insurance programs and other health, financial and professional benefits. The Director and Division Manager will work closely to make recommendations to the City Manager based on their evaluation of all benefits plans.

The City of San José's Department of Human Resources is a hard-working, customer-focused, and data-driven team. The Division Manager plays an integral role in ensuring that City employees are offered competitive, qualify and affordable benefits. The position requires someone who is well-organized, resourceful, and creative. The Division Manager role needs an individual with the ability to anticipate problems by proactively planning and a willingness to accept challenges. This person should be a strategic thinker and a confident decision-maker who works collaboratively to reach goals and determine solutions.

The mission of the Human Resources Department states: "Our Human Resources team recognizes that our employees power the City of San Jose and our success as a city is dependent on our ability to create a dynamic and engaged workforce. Our employees' ability to provide excellent service is strengthened when we invest in attracting talent, provide opportunities for career growth, enable an environment focused on health, safety, and wellness, and retain a diverse workforce in a workplace that is equitable and inclusive."

San Jose's Human Resources Department offers key strategic support to the City and is responsible for the following core services:
 

• Employee Benefits - Provide benefit programs that best meet the needs of employees, retirees, their dependents, and the City, assist participants in effectively utilizing their plans and promote employee wellness.
• Employment Services - Facilitate the City's ability to attract and hire a diverse and talented workforce.
• Health and Safety - Provide services that promote employee health, safety, and well-being.
• Learning and Development - Provide Citywide employee training and pipeline development programs that support employee recruitment, growth, engagement, and retention.

The Department also offers strategic support in Citywide Human Resources Systems Management and Records Management, Departmental Administration, Customer Service, Personnel Management, Financial Management, and Emergency Response and Recovery.The Human Resources Department is currently seeking to fill a full-time Division Manager of Safety.

Salary range for this classification is: $131,187.68 - $207,658.10

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

The City is seeking a Division Manager to manage all services and activities in the Safety Division of the Human Resources Department. The Safety Manager will report to the Assistant Director of Human Resources and will be responsible for administering the City of San José's extensive safety program, which includes Worker's Compensation, Employee Health Services, Injury and Illness Prevention Programs, City Driving Program, Safety Show Voucher Program, and ergonomics. The Assistant Director and Division Manager will work closely to make recommendations to the City Manager based on their evaluation of all safety plans.

The City of San José's Department of Human Resources is a hard-working, customer-focused, and data-driven team. The Division Manager plays an integral role in ensuring that City employees have a safe and healthy work environment. The position requires someone who is well-organized, resourceful, and creative. The Division Manager role needs an individual with the ability to anticipate problems by proactively planning and a willingness to accept challenges. This person should be a strategic thinker and a confident decision-maker who works collaboratively to reach goals and determine solutions.

ASSISTANT FLEET TECHNICIAN | Part-Time
Fleet Division – Administrative Services Department
$25.52 to $31.26 per hour
Monday- Friday from 8:00am to 1:00pm

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team!

ABOUT THE POSITION
The City of Gilroy is seeking a dedicated part-time Assistant Fleet Technician to join our esteemed Fleet Division within the Administrative Services Department. As a member of our team, you will play a vital role in ensuring the high-quality repair and maintenance of all city-owned vehicles, heavy trucks, and equipment.
Under the guidance of our Senior Equipment Mechanic and Facilities & Fleet Superintendent, the Assistant Fleet Technician position offers an exciting opportunity for entry-level candidates to gain hands-on experience in fleet maintenance. You will perform basic maintenance tasks and provide support to our skilled mechanics, learning the diverse operations involved in working with public safety vehicles, emergency lighting and sirens, sub-electrical panels, computer hardware, and other specialized equipment.
Join us at the City of Gilroy and kickstart your career in mechanics as an Assistant Fleet Technician. Take the first step towards a rewarding career by applying now.

ABOUT THE DEPARMENT
The Fleet Division at the City of Gilroy is dedicated to delivering high-quality repair and maintenance services for all city-owned vehicles, heavy trucks, and equipment. Our mission is to ensure the safe and efficient operation of these essential assets, contributing to the seamless delivery of municipal services to our community. Our team of skilled mechanics and technicians strives to uphold the highest standards of maintenance practices. We provide reliable support to our city departments, including public safety agencies, and facilitating the smooth functioning of daily operations.

Sr. Business System Analyst - SAP Plant Maintenance/Material Management/Purchasing

VTA’s ERP Support Team Is looking for a dedicated Sr. Business System Analyst who will provide production support for SAP Enterprise Asset Management/Plant Management/Material Management/Procurement modules, managing the interfaces between SAP and non-SAP applications, and involving with a new/upgraded ERP implementation project. 

 

About VTA

The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.  

Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused, innovative, and environmentally responsible transportation options promoting the region's vitality. VTA provides bus, light rail, and paratransit services and participates as a funding partner in regional rail services, including Caltrain, Capital Corridor, and the Altamont Corridor Express.  

To learn more, go to: vta.org

About the Division 
The Technology Department strives to provide the highest quality technology-based services and solutions, in the most cost-effective manner, to facilitate the needs of our customers within VTA and the customers VTA serves.   

Our Community 

Santa Clara County, sometimes referred to as “Silicon Valley”, is unique for its innovation, natural attractions, and social diversity. With numerous amenities and perfect weather, it has long been considered one of the best places in the United States to live and work. calendar of festivals and celebrations supports the community spirit. Nearby open space provides easy access to mountain parks, trails, lakes, streams, and beautiful coastal beaches. San José has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media, including Business Week and Money magazines.  

The county’s population of 1.9 million is the largest in Northern California and is rich in ethnic culture and diversity. Enjoy access and the option to explore our closely neighboring counties of San Francisco and Alameda. 

Ideal Candidate
The Ideal candidate will have extensive business process knowledge in the Transit Industry and functional experience in SAP Enterprise Asset Management/Plant Management/Material Management/Procurement modules. The candidate will also be involved in a new/upgraded ERP implementation project, and he/she needs to be a quick learner and be able to adapt to changing priorities with ease.
 

Definition

Under direction, the Senior Business Systems Analyst leads and participates in the work of staff in performing applications support in designing, implementing, and maintaining VTA applications and systems including VTA's Enterprise Resource Planning system, Electronic Documents Management System, and other business systems.

 

Distinguishing Characteristics

This is the advanced journey-level in the Business Systems Analyst series. Positions at this level are distinguished from other classes in this series by the level of responsibility assumed, in-depth knowledge about the business area, and complexity of the duties assigned. The Senior Business Systems Analyst performs project lead functions including assigning work, delegating assignments, and reviewing the work of others.

Incumbents at this level perform the most difficult and responsible types of duties assigned to classes in this series including serving as project lead over staff responsible for designing, installing, configuring, maintaining, and supporting computer applications, or modules of the application, and systems. Incumbents at this level are fully trained in all procedures related to their assigned area of responsibility. This classification implements solutions related to applications used in VTA's functional areas with a strong emphasis on process and flow design, custom functionality, and maintaining systems.

Classification Bargaining Unit: SEIU
Application Deadline: Posting will close 6/7/24 at 11:00pm

 

Essential Job Functions

Typical Tasks
 

• Leads and participates in the work of staff in managing projects, developing and enhancing system applications for an assigned division;
• Establishes and maintains positive relationships, and works extensively with VTA Management, VTA Business Process Owners, and system Super Users in developing and  enhancing information systems solutions;
• Trains customers, staff, and others as needed in a formal setting, in a group, or one-on-one;
• Administers a variety of actions to one or more modules of the Enterprise Resource Planning system (SAP), or Electronic Documents Management System (EDMS), or construction applications (such as Contract Manager, P6, Projectwise, Citicube, etc.) or other VTA applications or Reporting Services;
• Reviews and evaluates work products, methods and procedures, and identifies and resolves problems;
• Defines customer business needs, manages client expectations, and identifies alternative approaches and cost-benefits of automating of customer functions to assist in meeting the client's overall business goals;
• When assigned to a project, develops the scope of work for new or upgrade solutions and works with Contracts and Materials Management (CAMM) department during the Request for Proposal (RFP) and contracting phases of the process;
• Consults with customers to present proposals to senior management and assists in developing capital packages;
• Consults and facilitates with department representatives to solicit departmental technology needs and requirements as well as resolving problems with applications;
• Serves as a single point of contact for the user community in the assigned division, and assumes responsibility for the delivery of technology services;
• Maintains technical and functional competency in the applications utilized by the assigned department;
• Reviews, analyzes and approves program designs, operational characteristics, user interfaces, reporting systems and data conversion methods;
• Reduces design projects into component analytical tasks;
• Develops detailed workflow, system, training, and process requirements;
• Prepares final systems design and documentation and user documentation necessary for programming;
• Oversees the installation and updates of application packages, data base development tools, and other related elements;
• Defines and manages project scope, deliverables, schedules, cost estimates, and task lists;
• Performs development, review, and selection tasks related to Requests for Proposals and Requests for Qualifications;
• Communicates project status, resolving project issues, problems, and changes;
• Manages and tracks projects from initiation to successful completion;
• Establishes and maintains relationships at all levels of the assigned organization;
• Manages projects using VTA personnel, consultants, and vendors, as needed;
• Communicates with vendors of application software;
• May be required to monitors project expenditures, recommending adjustments as necessary;
• Performs related duties as required.

Minimum Qualifications

Employment Standards

Sufficient training, education and experience to demonstrate possession of the required technical and project management knowledge, skills and abilities.

Development of the required knowledge, skills and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in information systems, computer science or related field and four (4) years of responsible experience developing, designing, and/or maintaining major components of a comprehensive information system including evaluation, analysis and input to the software modules of an Enterprise Resource Planning System or other application system. (Additional applicable experience with applications and systems support, design, and maintenance substitutes for college on a year for year basis.) Incumbents must demonstrate substantial experience in an SAP environment, and/or Electronic Documents Management System, and/or Operations system (such as Trapeze, BDT, ACS) or Construction and CMP solutions.

A VTA employee designated as a "Business Process Owner" and/or "Super User" with four (4) years of experience in that capacity, in addition to performing and leading others in system upgrades and demonstrated technical coursework in SAP or systems used at VTA, meets the minimum qualifications for this classification. Experience with transit/transportation-related applications is desirable.

Interested applicants may only meet some of the requirements. We encourage applications from any person who believes they can thrive and grow within VTA. 
While we’re welcoming to a variety of different candidates, this position could be an excellent role for a number of different profiles, including those who: 
 

• Want to be team players with strong interpersonal skills, working within the community and VTA to help elevate and integrate equitable transit initiatives throughout our work 

• Are passionate, adaptable, and innovative team players who want to learn and contribute to the development of a visionary transit network through an equity lens 

• Are interested in collaborative and impactful, transformative change; working with supportive diverse teams to help grow our service and lead our region. 

Supplemental Information

Knowledge of:

• Extensive knowledge of at least one and a basic understanding of other Enterprise Resource Planning (SAP) system modules (such as Funds Management, Materials Management, Projects, Systems, Finance),  Reporting Services, Electronic Documents Management System and SharePoint, or Construction or CMP systems (such as Contract Management, Construction Scheduling, Document Management, Traffic Modeling, or Records Management);
• Systems analysis and design principles and procedures;
• Principles, potentials and limitations of electronic data processing equipment;
• Relational database design, implementation, maintenance and integration techniques to provide integrity, accuracy, security and performance efficiency;
• Project procurement process in the public sector;
• Management of vendors and consultants;
• Principles and practices of lead supervision and training;
• Computer programming, on-line programming, and programming documentation principles and techniques;
• Work planning and project management techniques.

Ability to:

• Evaluate processes proposed for business systems and enterprise systems modules, determine impact, and make decisions for recommended solutions and changes;
• Manage multiple projects involving personnel from multiple departments, as well as consultants and vendors;
• Multitask with a strong attention to detail and shift from one project to another when priorities change;
• Develop Crystal and/or Oracle and/or SQL and/or ACCESS or equivalent reports;
• Develop relationships with the user community;
• Analyze, design, program, install and maintain complex computer systems;
• Prepare and present comprehensive and clear reports and recommendations;
• Lead and direct the work of subordinate personnel;
• Train customers, staff and others, as needed;
• Independently perform the most difficult design and programming activities assigned;
• Communicate effectively, both orally and in writing;
• Prioritize complex and demanding workloads;
• Work with assigned division management on priorities and program definition;
• Keep current with changes within functional area, such as methods, practices, and technology;
• Establish and maintain cooperative working relationships with those contacted in the course of work;
• Organize work and manage time effectively.

What’s in it for You? 

Work/Life Balance: 40-hour work weeks, and a option of a flexible/hybrid remote schedule. 

Health: VTA participates in a CalPERS-sponsored medical plan with VTA contribution to employee and dependent premium health insurance premiums. Employees pay a monthly contribution of any amount in excess of the Kaiser Bay Area Family rate.  

Flex Spending Account: $300 employer-funded Health FSA for eligible employees  

Vision: VSP full premium for employees and eligible dependents  

Dental: Delta Dental full premium for employees and eligible dependents  

Mental Health Days: 3 days: May 1, 2023 - June 30, 2024  

Leave:  15 days of vacation (accrued), 96 Hours of sick time (accrued), and 13 paid holidays per year.

Retirement:  

- Participation in CalPERS  

• Classic Members: 2%@55  

• PEPRA Members: 2%@62  

- 457 Deferred Compensation Plan (voluntary)  

•  457 pre-tax  

• 457 Roth  

• Self-directed brokerage account option for qualifying employees  

- Retiree medical coverage for eligible employees with VTA contributions to the retiree’s medical premium  

Additional perks: 

- All active full-time employees and their eligible dependents are eligible for transit passes for use over VTA lines, including VTA Paratransit services.  

- Employee Assistance Program (EAP) is available to each employee, eligible dependent, and household member, 24 hours a day, seven days a week.  

- Tuition Reimbursement  

- Professional Development Fund  

- Wellness Programs  

As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.  

For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward  

General Instructions 
Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org.  

To ensure consideration, completed applications must be submitted online to the Human Resources department by the stated closing time and date posted. When the stated closing date is “continuous,” apply immediately; the position may close without notice. You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.  

Only on-line applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.  

ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.  

Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.  

Americans with Disabilities Act Accommodations  

The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you wish to request an accommodation, call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org. 

 
Application Processing Information  

All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application ("See Resume" is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process.  

All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification.  

Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA.  

If selected for the position, candidates will be required to complete a criminal conviction disclosure form. Candidates who successfully become VTA employees, and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge.  
 

Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources.  

If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.  

VTA is committed to providing reasonable accommodations to applicants and employees with disabilities or religious needs, absent undue hardship. 

VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc. 

Job Description

Are you passionate about civil rights and equity? VTA is seeking enthusiastic individuals to join our Accessibility, Civil Rights, and Equity (ACRE) team as an HR Analyst. In this role, you'll play a vital part in shaping and implementing various programs, including VTA's Title VI Program, Language Access Plan, Public Participation Plan, Equal Employment Opportunity Program, and ADA Transition Plan.

Why Join Us?
This is an exciting time to join our expanding team! ACRE, within the Human Resources Division, is dedicated to supporting VTA's accessibility, civil rights, and equity goals. Your dedication to civil rights will contribute significantly to our mission of fostering respect in the workplace, promoting equitable transit, and engaging with our community.

We need someone who:

• Is passionate about strengthening diversity, equity, and inclusion in the workplace and community.
• Excels in communication, both written and verbal, and can interact effectively with people from diverse backgrounds.
• Is a critical thinker capable of analyzing complex issues and synthesizing information to reach informed conclusions.
• Demonstrates exceptional writing skills, producing detailed and persuasive reports.
• Can manage multiple tasks and projects simultaneously, even under tight deadlines, while maintaining professionalism.
• Is familiar with EEO, Title VI, and ADA legislation.
• Has a four-year college degree or equivalent experience in investigative roles.
• Experience conducting confidential interviews.
• Is proficient in creating complex reports and presentations.
• Has experience in meaningful community engagement experience.

• Assisting in administering various civil rights compliance programs internally and externally.
• Conducting thorough investigations into discrimination, harassment, or retaliation complaints, ensuring confidentiality.
• Analyzing transit services, programs, and activities to ensure compliance with relevant statutes and regulations.
• Building and maintaining effective relationships with VTA divisions, community-based organizations, and the public.
• Developing outreach strategies and representing VTA at community events to foster community partnerships.

• Prioritizing tasks amidst competing deadlines.
• Navigating diverse personalities and interests.
• Handling confidential and sensitive investigations involving acquaintances.

• Making a meaningful impact on workplace fairness and community equity.
• Gaining expertise in civil rights issues and advancing diversity, equity, and inclusion efforts.
• Working with a supportive, collaborative team eager to listen to your ideas.
• Continuously engaging in challenging and impactful problem-solving opportunities.

• Attention to detail
• Problem-solving skills
• Critical thinking ability
• Excellent communication (written and verbal)
• Results-oriented
• Self-motivation
• Creativity
• Dependability
• Customer service orientation
• Strong work ethic
• Responsibility

Essential Job Functions

Typical Tasks

Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment and within working level assigned.

• Administers various human resources programs;
• Reviews and analyzes existing or proposed policies, procedures systems, management and personnel activities, advises on their impact and makes recommendations for change;
• Provides consultation and analyses/recommendations concerning human resources functions and issues;
• Analyzes, investigates and responds to issues in assigned functional area;
• Researches, resolves, facilitates resolution of and/or makes recommendations concerning human resources issues;
• Conducts analytical studies;
• Prepares and presents written and oral reports and statistical analyses, as well as letters, memorandum, training materials, and other written documents;
• Plans, develops, organizes, implements, and evaluates a variety of difficult and complex management and employee training programs and organizational development applications;
• Conducts needs assessments regarding employee, management, and organizational training needs;
• Previews and evaluates vendor instructional materials; negotiates project contract and pricing with vendor;
• Conducts analysis of employee work force in compliance with FTA affirmative action guidelines;
• Assists in developing goals for the disadvantaged business enterprise and employment programs;
• Assists in drafting the Affirmative Action Plan;
• Performs outreach recruitment to encourage participation by underrepresented groups in and equal employment opportunity programs;
• Conducts investigations for grievances or challenges regarding the employment accessibility and ADA programs;
• Performs research and provides technical assistance to the General Counsel's office regarding a variety of human resources issues;
• May provide training and lead direction to other staff;
• Determines the most suitable recruitment strategies and selection process designs;
• Performs recruitment activities such as preparing and distributing job announcements and composing and placing advertising;
• Represents VTA at job fairs and other public events;
• Plans and conducts salary/benefits surveys;
• Conducts job audits and analyses;
• Analyzes and evaluates positions for classification, compensation, recruiting and testing;
• Determines appropriate compensation for positions;
• Interprets and applies procedures, labor agreements, contracts and benefits policies;
• Assists employees in understanding benefits programs;
• Works with benefits carriers to ensure proper administration of benefits contracts, correct payment of premiums and resolution of any service delivery issues;
• Investigates and assists in the resolution of grievances, discrimination and other types of complaints; Performs wellness related activities;
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in human resources;
• May manage multiple projects with short targeted completion dates;
• May act as a "technical analyst" for specialized computer applications;
• Performs related duties as assigned.

Minimum Qualifications

Employment Standards
Sufficient education and increasingly responsible experience to demonstrate possession of the required knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree; and two (2) years of increasingly responsible experience performing human resources management and analysis and/or training for a public or private sector organization.

Attainment of experience in a large public agency is preferred.

Supplemental Information

Knowledge of:

• Human resource systems, techniques, practices and functions, including recruitment, classification, testing, selection, placement, training, equal opportunity programs, employee relations, and employee and retiree benefits management;
• Standard office practices and procedures, including automated human resource and word/data processing systems;
• Principles and practices of public personnel administration, management analysis, organization, budget, and communication;
• Applicable state, federal, and local laws, rules, regulations, and court decisions;
• Principles of training and motivation;
• Job analysis, recruiting and examining strategies and plans, position classification, position control, wage and salary administration;
• Employee benefit programs, including health plan administration and cost containment measures;
• Principles, practices, techniques and methods of planning, developing and administering training and employee development programs;
• Public sector employee relations, typical provisions of collective bargaining agreements and public employee labor laws, current labor relations practices, trends and major problems in the public sector;
• Techniques for investigating, analyzing, and resolving employee grievances;
• Applicable FTA regulations and guidelines relating to employment;
• Collaborative problem solving.

• Use initiative and good judgment;
• Consistently apply concepts, laws, methods, techniques, approaches and other guidelines of professional work in the human resources management field;
• Persuade, justify and project the consequences of decisions and/or recommendations;
• Organize and prioritize work and meet deadlines;
• Communicate clearly and effectively, both orally and in writing;
• Follow written and oral directions;
• Define problem areas, evaluate, recommend, and implement creative solutions to complex issues and problems;
• Plan, coordinate, and initiate action necessary to implement recommendations in order to manage assigned project;
• Work effectively under stressful situations involving confrontation and conflict;
• Organize and analyze varied and complex data and cost out various proposals;
• Develop and implement procedures and guidelines consistent with VTA policies and interpret these policies and procedures to staff and other agencies;
• Interpret and apply federal, state and local policies, laws and regulations;
• Be sensitive to cultural, racial, economic, and ethnic diversity;
• Translate specific organizational/training needs into curriculum, and conduct employee/management training sessions;
• Establish and maintain effective working relationships with employee associations, community groups, and individuals at all levels in a large, complex organization;
• Operate a computer and perform standard word-processing, spreadsheet, database, and human resources applications;
• Provide technical support on specialized computer applications as assigned;
• Maintain accurate records, files, and databases;
• Exercise good judgment within established policies and guidelines.

• Classic Members: 2%@55 
• PEPRA Members: 2%@62 

•  457 pre-tax 
• 457 Roth 
• Self-directed brokerage account option for qualifying employees