This position receives a 2.5% pay differential in recognition of confidential status.
THE POSITION
This position is focused on coordinating and monitoring information technology operational systems for the City including analyzing, diagnosing, maintaining, and troubleshooting assigned system areas such as applications, operating systems, and database systems. This position has a wide breadth of responsibility and is the backbone for ensuring the City’s technology systems always stay up and running. An example of duties are:
- Performs configuration, modification, testing and implementation of vendor software; develops, coordinates and implements plans to test business and functional processes during system development and quality assurance testing.
- Assists with the installation of new and existing software; ensures training of staff in the use of new and existing software.
- Conducts systems analysis; develops business and technical requirements; designs functional and technical specifications; writes source code; tests applications.
- Assists with the planning and coordination of migrations from legacy systems and the implementation of ongoing maintenance of new computer systems.
- Performs technical and functional troubleshooting and on-call support; installs and tests upgrades and system patches; tracks problems and requests for system enhancements and upgrades and resolve problems as they occur.
- Installs, configures, and maintains SQL server, including capacity planning, installation and configuration of SQL management tool and client uses.
- Provides support for specific department applications; tests programs and applications from user’s perspective.
- Coordinates, develops, and performs data export and import routines between applications.
- Acts as a technical resource for staff; identifies and suggests alternatives and recommends process changes through information systems; assists in identifying potential and required changes to business processes and/or procedures.
- Performs related duties as assigned.
MINIMUM QUALIFICATIONS
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree with major coursework in MIS, business, management, or a closely related field;
AND
Four (4) years of progressively responsible professional experience in computer technology.
Technical certifications are highly desirable.
Licenses and Certifications
A valid California Class C driver license or higher with a satisfactory driving record is required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.