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PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence

The San Mateo County Registration & Elections Division is seeking seasonal Election Vote Center Representatives (Office Assistant I) to assist in the upcoming November 3, 2020 Presidential General Election. Vote Centers have replaced polling places as in-person voting sites and offer additional services over a longer period of time. This position requires the ability to operate a computer and computer applications/software quickly and accurately.  

We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of Vote Center Representative to be hired for the following duties:

1. Use a computer to verify voter eligibility.
2. Provide information about the upcoming election.
3. Guide voters on use of electronic ballot marking devices.
4. Operate/troubleshoot voting equipment.
5. Provide in-person customer service including assisting voters to register to vote and assisting voters in casting a ballot.
6. Issue ballots.
7. Maintain accurate files and records.
8. Secure Election materials and supplies.

Several, but not all, Vote Center Representatives require fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino Korean, Burmese, Hindi, or Japanese.
 
Vote Centers will be open for four to eleven days. Those hired can expect to work approximately 7 – 15 days including training.
 
Vote Center Representatives will work 5 days per week and 8 hours per day. This assignment will include weekends and potentially 2 or more evenings. On Election Day, Vote Center Representatives will work from 6:00 a.m. - 9:00 p.m. or later if necessary.
 
Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, November 3, 2020.  These positions may require evening work assignments.
 
Personal protective equipment and sanitizing supplies will be provided to staff to be used in the Vote Centers and protective measures will be implemented to ensure the safety of Vote Center Representatives, as well as the public.
 
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Hourly wage starts at: $21.02

IMPORTANT: The County of San Mateo has implemented best-practice guidelines in response to the COVID-19 pandemic to ensure safety of the general public and staff. Such measures include, but are not limited to, enforcing social distancing and providing staff with personal protective equipment, such as gloves, hand sanitizer, face masks, and sneeze guards.

Ideal candidates will have a minimum of one year of general clerical, office assistant, phone services or computer experience, and a close attention to detail. Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, November 3, 2020. These positions may require evening work assignments.

The position requires basic addition and subtraction. Vote Center representatives must be proficient in the operation of a computer and computer software and applications.

Applicants with past experience as Poll Workers or Vote Center Representatives are strongly encouraged to apply.

Eleven-day Vote Centers will open on October 24, 2020, and four-day Vote Centers will open on October 31, 2020. Once opened, Vote Centers will remain operational through November 3, 2020.
 
Critical skills for all Vote Center positions include the ability to prioritize work, coordinate several activities, organize and maintain accurate files and records, and understand and carry out oral and written directions. 

FINAL FILING DATE:                        We are accepting applications until closing at 5:00 pm, July 7, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the classification of Utility Customer Service Representative II (Finance Clerk II).  The current opening is a limited term, benefitted and full-time position in the Finance Department, but the list may be utilized to fill future regular and full-time vacancies in the City for the duration of the list.  The term length for the current vacancy is not guaranteed but cannot exceed 36 months. The current vacancy is in the Utility Billing division working with the Customer Service team in a call center environment assisting residents with a variety of utility billing requests. The normal work schedule is Monday through Friday, 8:00 am –5:00 pm.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform a variety of clerical accounting duties in support of specific assigned functional areas; to support other accounting staff; to prepare, maintain, and process accounting records, financial transactions and utility payments; and to provide internal and external customer service.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Finance Clerk series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from that of the Senior Finance Clerk in that the latter is an advanced journey level class responsible for highly complex clerical accounting work and may exercise technical and functional supervision over assigned staff.

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from assigned management or supervisory staff; and technical and functional supervision from a Senior Finance Clerk.
• May exercise technical and functional supervision over lower level staff as appropriate.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Provide customer service at the counter, by telephone, or e-mail; receive money and issue receipts; balance daily cash drawer.
• Assist the public and City employees by answering inquiries about departmental policies, procedures and programs related to utility billing, licensing, accounts payable/receivable, , or consolidated billing.
• Provide clerical support to department staff; make copies of documents as needed; handle correspondence by typing memoranda, letters and reports as required; distribute correspondence, and process incoming and outgoing mail.
• Maintain books, records, and files; assist with processing of documents such as invoices, purchase orders, warrants, tax statements, and other records.
• Work with ledger accounts and other records; maintain subsidiary ledgers; accumulate records and statistics related to departmental operations.
• Research and resolve discrepancies; respond to customer questions regarding utility bills; set up payment arrangements.
• Print service orders and coordinate with other City departments for the turn on and off of utilities.
• Maintain records of monies received; post to ledgers, reconcile, balance and audit accounts; assist in preparing financial statements; quarterly tax returns and fiscal year end reports; complete bank deposit documentation.
• Review invoices for complete and accurate coding, taxes, discounts and totals; match invoices to purchase orders; allocate purchases to correct accounts.
• Process check and invoice print runs, credit card payments, electronic fund transfers, positive pay and file transfers to financial institutions.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office procedures, methods and computer equipment.
• Basic methods of record keeping, including personal computer uses related to spreadsheet and database applications.
• Basic mathematical calculations.
• English usage including spelling, punctuation and grammar.
• Principles of customer service.
• Methods and practices of bookkeeping and financial/statistical record keeping.
• Basic practices of handling cash and various methods of payment.

Ability to:

• Learn to perform a variety of accounting clerical duties in support of specific assigned functional areas.
• Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.
• On a continuous basis, sit at desk and/or stand at counter for long periods of time.  Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less.
• Learn to operate a personal computer for data entry, inquiry, and report generation.
• Maintain confidentiality of a wide range of sensitive information.
• Make accurate mathematical calculations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative relations with those contacted during the course of work.
• Independently perform difficult and responsible clerical work involving financial and related statistical record keeping.
• Respond to and assist in resolving difficult and/or sensitive inquiries related to financial accounting records and processes.
• Interpret and apply City municipal codes, policies and procedures.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties comparable to that of a Finance Clerk I in the City of Roseville (performing a variety of clerical accounting duties in support of specific assigned functional areas; supporting other accounting staff; to prepare, maintain, and process accounting records, financial transactions and utility payments; and providing internal and external customer service).

AND

Training:

Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree; supplemental course work in accounting, office management, computer science or related field is desirable.

License or Certificate:

Possession of a valid California Driver’s License by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of work experience do you have performing duties comparable to that of a Finance Clerk I in the City of Roseville (performing a variety of clerical accounting duties in support of specific assigned functional areas; supporting other accounting staff; preparing, maintaining, and processing accounting records, financial transactions and utility payments; and providing internal and external customer service)?

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5+ Years

4. How many years of experience do you have working in a call center environment?

• Less than 1 year
• More than 1 year

5. Please describe your work experience providing customer service.

6. Please describe your experience working with a utility company.

7. Please describe your experience working in a call center environment.

8. Please list any commonly used computer applications you are familiar with and describe your experience using these applications.

9. Please explain how you maintain your patience and stay cooperative when dealing with irate, uncooperative people.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE:                        We are accepting applications until closing at 5:00 pm, July 7, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the classification of Utility Customer Service Representative I (Finance Clerk I).  The current opening is a limited term, benefitted and full-time position in the Finance Department, but the list may be utilized to fill future regular and full-time vacancies in the City for the duration of the list.  The term length for the current vacancy is not guaranteed but cannot exceed 36 months. The current vacancy is in the Utility Billing division working with the Customer Service team in a call center environment assisting residents with a variety of utility billing requests. The normal work schedule is Monday through Friday, 8:00 am –5:00 pm.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform a variety of clerical accounting duties in support of specific assigned functional areas; to support other accounting staff; to prepare, maintain, and process accounting records, financial transactions and utility payments; and to provide internal and external customer service.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Finance Clerk series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Finance Clerk I is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from assigned management or supervisory staff; and technical and functional supervision from a Senior Finance Clerk.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Provide customer service at the counter, by telephone, or e-mail; receive money and issue receipts; balance daily cash drawer.
• Assist the public and City employees by answering inquiries about departmental policies, procedures and programs related to utility billing, licensing, accounts payable/receivable, , or consolidated billing.
• Provide clerical support to department staff; make copies of documents as needed; handle correspondence by typing memoranda, letters and reports as required; distribute correspondence, and process incoming and outgoing mail.
• Maintain books, records, and files; assist with processing of documents such as invoices, purchase orders, warrants, tax statements, and other records.
• Work with ledger accounts and other records; maintain subsidiary ledgers; accumulate records and statistics related to departmental operations.
• Research and resolve discrepancies; respond to customer questions regarding utility bills; set up payment arrangements.
• Print service orders and coordinate with other City departments for the turn on and off of utilities.
• Maintain records of monies received; post to ledgers, reconcile, balance and audit accounts; assist in preparing financial statements; quarterly tax returns and fiscal year end reports; complete bank deposit documentation.
• Review invoices for complete and accurate coding, taxes, discounts and totals; match invoices to purchase orders; allocate purchases to correct accounts.
• Process check and invoice print runs, credit card payments, electronic fund transfers, positive pay and file transfers to financial institutions.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office procedures, methods and computer equipment.
• Basic methods of record keeping, including personal computer uses related to spreadsheet and database applications.
• Basic mathematical calculations.
• English usage including spelling, punctuation and grammar.
• Principles of customer service.

Ability to:

• Learn to perform a variety of accounting clerical duties in support of specific assigned functional areas.
• Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.
• On a continuous basis, sit at desk and/or stand at counter for long periods of time.  Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less.
• Learn to operate a personal computer for data entry, inquiry, and report generation.
• Maintain confidentiality of a wide range of sensitive information.
• Make accurate mathematical calculations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative relations with those contacted during the course of work.

EXPERIENCE AND TRAINING

Experience:

No experience is required.

AND

Training:

Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree; supplemental course work in accounting, office management, computer science or related field is desirable.

License or Certificate:

Possession of a valid California Driver’s License by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of work experience do you have providing customer service?

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. How many years of experience do you have working in a call center environment?

• Less than 1 year
• More than 1 year

5. Please describe your work experience providing customer service.

6. Please describe your experience working with a utility company.

7. Please describe your experience working in a call center environment.

8. Please list any commonly used computer applications you are familiar with and describe your experience using these applications.

9. Please explain how you maintain your patience and stay cooperative when dealing with irate, uncooperative people.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence

The San Mateo County Registration & Elections Division is seeking seasonal Election Worker - Office Assistants to assist in the upcoming November 3, 2020 Presidential General Election. The Elections Division is a fast-paced environment.  This is an excellent opportunity to work with a group of dynamic, well-organized, and highly efficient individuals committed to the democratic process.

We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of Office Assistant to be hired into one of five areas:

Clerical Support/Vote by Mail

• Data entry
• Assembling election supplies
• Assembling and processing of Vote by Mail ballot packets
• Counting ballots
• Operating voting equipment

Customer Service/Phone Bank

• Assisting voters in finding election material and understanding their voting opportunities over the phone

Outreach Services

• Demonstrating voting equipment
• Registering voters
• Presenting information about the upcoming election

Voting Equipment

• Helping function test voting equipment
• Assisting in delivery and pickup of voting equipment at Vote Centers

 
Supplies

• Inventorying and packing/unpacking Vote Center supplies
• May also help with delivering supplies to Vote Centers           

 
Fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino, Korean, Burmese, Hindi, or Japanese preferred in Customer Service/Phone Bank and Outreach Services but not required.
 
The Election Worker is classified as an Office Assistant. The hourly wage for the Election Worker - Office Assistant is $19.88.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Overtime is expected.     

IMPORTANT: The County of San Mateo has implemented best-practice guidelines in response to the COVID-19 pandemic to ensure safety of the general public and staff. Such measures include, but are not limited to, enforcing social distancing and providing staff with personal protective equipment, such as gloves, hand sanitizer, face masks, and sneeze guards.                                                  

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence

The San Mateo County Registration & Elections Division is seeking seasonal Office Specialists to work as Vote Center Trainers (Office Specialist) to assist in the upcoming November 3, 2020 Presidential General Election. The Elections Division is a fast-paced environment; this is an excellent opportunity to work with a group of dynamic, well-organized and highly efficient individuals committed to the democratic process.

We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of Vote Center Trainer to be hired for the following duties:

• Deliver training to Vote Center Representatives on San Mateo County Elections Procedure, Vote Center set-up and voter assistance.
• Facilitate hands-on training scenarios for Vote Center staff.
• Identify uniquely-skilled staff for special assignments.
• Set up, restore and restock the classroom between training classes.
• Communicate any notes from the Vote Center Representatives regarding policy, equipment or supplies to the Training Supervisor.

Vote Center Training is expected to begin around the end of September. Those hired can expect to work for approximately eight weeks including on-site job training, teaching classes and working at a 4-day Vote Center as a Vote Center Lead. The last expected day of employment will be Election Day, November 3, 2020.
 
Training is held from 9 a.m. to 4 p.m. daily during the period of operation. Daily schedules may include reporting to unit supervisors before a session or staying after training to complete further work. These positions may require evening and/or weekend work assignments.
 
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Hourly wage: $25.23.
 
IMPORTANT: The County of San Mateo has implemented best-practice guidelines in response to the COVID-19 pandemic to ensure safety of the general public and staff. Such measures include, but are not limited to: enforcing social distancing, and providing staff with personal protective equipment, such as gloves, hand sanitizer, face masks and cleaning the classroom and equipment between training sessions.

Ideal Vote Center Trainer candidates will have strong public speaking abilities, past teaching or training experience with adult learners, computer proficiency and previous knowledge of vote center procedures, vote center applications and equipment.
 
Critical skills for all election worker office specialist positions include the ability to prioritize work, learn new jobs tasks quickly, and understand and carry out oral and written directions.
 
The selected individuals must be available for the entire employment period until the completion of their assignment.
 
The Elections Division is an exciting, fast-paced environment, especially as elections approach. More information about the organization is available on the Elections Division website www.smcacre.org.

The Rocklin Police Department is offering excellent training and police experience, in lieu of pay, for those individuals interested in raising the level of their law enforcement careers.

See the attached link

The Department of Library and Community Services, Community Services Division is seeking a qualified individual to provide temporary administrative/cash handling support at the Baylands Park Gatehouse.

• Collect vehicle entry fee at Baylands Park Gatehouse.
• Sell, log and distribute Season Passes.
• Perform general housekeeping inside gatehouse.
• Reconcile and prepare deposit at end of each day
• General customer service.

• Must be at least 18 years of age
• Graduation from high school or tested equivalent
• Prior cash handling and customer service experience desired
• Ability to communicate effectively, both verbally and in writing
• Must be available to work 8 hour shifts on weekdays and weekends

Licenses/Certificates:
Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternative transportation as approved by the appointing authority.

If you are interested in this opportunity, please submit your City of Sunnyvale employment application to the Department of Human Resources.

City application forms, completed in full, are required, as well as responses to the required supplemental questions. Electronic applications may be submitted on-line through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs or application materials may be submitted to: Department of Human Resources, 505 West Olive Avenue, Suite 200, Sunnyvale, CA 94086. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are optional and are not accepted in lieu of the application. Please submit application materials as soon as possible to be considered for this position as this announcement may close without notice.
 

ADDITIONAL INFORMATION
For more information regarding this position contact Rick Cotter, Community Services Coordinator II at 408-730-7335 or email rcotter@sunnyvale.ca.gov. For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov.

The City of Redwood City invites applications for the volunteer position of Reserve Police Officer. The Redwood City Police Department offers many opportunities for learning and long-term career growth in a city comprised of diverse residential and business communities. The objective for every Redwood City Officer is to protect life and property, proactively reduce crime and the fear of crime through the use of data-driven policing models, with an overarching operational philosophy of community policing as part of their mission to maintain a safe and connected community. The Redwood City Police Department is looking for volunteers who strive to provide “excellent service with integrity and respect”.  Reserve Police Officers work on a voluntary basis, serving a minimum of 20 hours per month.  The Redwood City Police Department is seeking applicants who demonstrate the drive, desire and ability to function as a Reserve Police Officer with minimal supervision. Reserve Officers will work under the direct supervision of a Police Supervisor, Field Training Officer or full time Police Officer. Exceptional candidates (with P.O.S.T. Level One certification) may be given the opportunity to function as a solo officer in certain incidences.

Vision for the future

The Redwood City Police Department strives to be a standard-bearer for the law enforcement profession. We seek to develop and utilize the members of our organization to their fullest potential and encourage their professional growth. As a progressive police department, we seek to attract officers with a broad spectrum of experience and education that will help us deliver superior police services to the valued members of our community. We recognize that excellent customer service, community partnerships and responsiveness to our communities’ needs are the foundation of superior police service.

An application, supplemental questionnaire, resume, and California P.O.S.T. Basic Police Academy Module II course completion certificate are required.  Please upload your resume, work sample test battery results, and P.O.S.T. Certificate(s) as one attachment to your CalOpps application. 

Please click on the PDF link below to review the complete job announcement.

JOB DESCRIPTION

The Coordinator is responsible for providing the highest quality of guest service to all visitors. The Coordinator will be responsible for administrative duties and assist at various City facilities, as assigned. In addition, the Coordinator will monitor facility rentals and support the special events. This is potentially a year around part time position.

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

• Provide excellent customer service  while performing assigned duties and have strong telephone and follow up skills
• Maintain a high degree of confidentiality in performing all aspects of assigned duties
• Process financial transactions and maintain accurate accounting records
• Communicate facility/program features to potential clients/groups
• Complete all daily opening and closing tasks in a timely manner
• Assist in protecting and safeguarding all property assets
• Resolve guest/participant concerns as needed
• Attend training and staff meetings as assigned

• Supervise part-time employees in Supervisor’s absence and update employees on schedules and other essential tasks
• Perform other duties as assigned

SUPERVISION EXERCISED AND RECEIVED

General supervision is provided by Recreation Supervisor or Assistant Recreation Supervisor

POSITION:  The Police Public Service Assistant III works within the Police Department’s Animal Services Unit to provide customer service to the many people visiting the animal shelter. Duties include taking in stray and surrendered animals, adoption interviews, answering phones and e-mails as well as animal behavioral assessments.  In addition, the PSA III will assist the shelter officer with other related tasks.  This is a long-term temporary assignment and may work up to 20 hours per week.

EXAMPLES OF DUTIES:

· Provide customer service including public counter, phones and e-mails.

· Initiate and maintain animal records (paper and electronic) in an organized, systematic manner

· Facilitate adoptions: show animals, counsel potential adopters, process adoptions paperwork, follow-up via phone call/email        

· Provide feedback to supervisory staff regarding animal plans (behavior modification, surgery, foster, adoption, euthanasia)

· Assist medical support team ensuring that animals receive necessary medications and are scheduled for spay or neuter surgery

· Administrative duties for shelter including Lost and Found Reports, email and voicemail

· Assist with behavior assessments for placement of animals

· Outreach to adoption partners

· Assist with enrichment of shelter animals

· Process incoming animals, stray and owner surrendered.

· Ability to perform cash, check and credit card transactions.

· Perform related duties as assigned.

QUALIFICATIONS:  Qualified candidates need to be Knowledgeable in modern office practices and Microsoft Office Suite.  Excellent customer service, strong organization and communication skills are also required for this position. You must be 18 years old to apply for this position. Previous animal handling experience preferred.

BENEFITS:  There are no benefits for this temporary assignment.

APPLICATION INSTRUCTIONS:  To be considered for this position, submit a completed City application and resume through our online application system at fremont.gov/apply or The Human Resources Department at 3300 Capitol Avenue, Building B, Fremont, CA 94538 has a kiosk you may use to apply online.

This position will remain open until filled and may close without further notice.

SELECTION PROCESS:  The process may include individual and/or panel interviews, Police Department background investigation or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process.  Meeting the minimum qualifications does not guarantee an invitation to participate in the process.

The City of Fremont is an Equal Opportunity Employer.

Reasonable Accommodation:  We will make reasonable efforts in the selection process to accommodate persons with disabilities.

 Please advise Human Resources of any special needs in advance by calling (510) 494-4660