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Under supervision, the Community Service Officer (CSO) performs a wide range of field and office support duties in the patrol and support services divisions within the Marysville Police Department.

This is a specialized, full-time, non-sworn classification. The Community Service Officer has no powers of arrest.

Definition: 
To perform varied and routine non-sworn duties with emphasis on parking enforcement and vehicle abatement program.

Examples of Duties:

• Enforce sections of the Marysville Municipal Code, other enforcement codes; and assist other City Departments in various code enforcement

• Perform traffic control and non-violent crowd control

• Assist Police Officers in routine investigations and respond to and investigate non-injury traffic collisions
• Respond to general inquiries from the public not requiring a sworn officer, in person at the front counter, on the telephone, through electronic mail, or in the field; take and process crime reports; provide information, assistance and required forms.
• Participate in animal control enforcement activities.
• Respond to general public service calls and complaints; perform a wide variety of citizen assistance tasks.
• Operate computer systems and access data bases such as the California Law Enforcement Telecommunications System (CLETS) to enter, search, confirm and retrieve a wide variety of information related to local, state and national crime activity and investigations using established codes and screens, determine alternative approaches to locating information such as use of aliases and other name variations

• Complete effective presentations to community groups, provide crime prevention information, and help with community events and related duties.

• Testify in court or at hearings on case records and investigative activities.

The Marysville Police Department is an Equal Opportunity Employer and acts in accordance with the Americans with Disabilities Act. 

The City/County Association of Governments (C/CAG) is seeking qualified candidates for the position of Senior C/CAG Transportation Program Specialist to perform a variety of program administrative and technical support functions related to C/CAG transportation and land use programs.  

 

As part of an interdisciplinary team and under general supervision, this role involves managing and executing high-level, specialized projects. Responsibilities include planning, developing, and implementing countywide programs and policies, particularly those related to C/CAG initiatives. The role demands providing expert-level analysis and technical support on related legislation, along with overseeing a range of complex C/CAG programs and projects. The candidate will serve as a subject matter authority in transportation program areas, demonstrating broad expertise. 

 

The Senior C/CAG Transportation Program Specialist is the lead or specialist level class in the C/CAG Program Specialist Series. In the lead assignment, incumbents provide direction to C/CAG Program Specialist I/II staff, including assigning, directing, and reviewing their work. At this level, incumbents may provide supervision and leadership on a project or program basis to consultants/contractors, volunteers, and other staff including assigning, directing, and reviewing the work of professional staff. In the specialist assignment, incumbents work on dedicated projects or the largest, most visible, complex, and political assignments within the program. 

 

This position will support key program areas, including airport land use compatibility planning, transportation demand management (TDM) policy, community-based transportation planning, and active transportation (bicycle and pedestrian) programs.

 

The ideal candidate will possess the following knowledge, skills, and abilities:

• Self-starter who has demonstrated the ability to independently perform the full scope of required duties.
• Familiarity with making presentations and recommendations to governmental agency boards, commissions, and committees.
• Familiarity with public outreach and engagement processes or gathering input from the public.
• Knowledge of bike or pedestrian plans.
• Knowledge of transportation planning, including Transportation Demand Management practices and policies.

 

About the City/County Association of Governments (C/CAG)

C/CAG operates as a Joint Powers Authority and has membership that includes each of the 20 cities and the County in San Mateo County. C/CAG works on issues that affect the quality of life in general, including transportation, housing, air quality, storm water runoff, airport/land use compatibility planning, hazardous waste, climate planning, energy and water resource strategies, and solid waste and recycling. Visit us at www.ccag.ca.gov.

 

At C/CAG, we are committed to equity, which we define as actively identifying, acknowledging, and addressing historical and current disparities that might otherwise influence economic, health, and quality of life outcomes in the communities we serve.  We strive to foster a workplace where equity and inclusion are core values. We also aim to create an environment where all employees are treated with fairness and respect, regardless of their background, and one where their unique perspectives are celebrated. We are dedicated to building a diverse and inclusive workforce, and we welcome candidates who share our commitment to these values. 

 

 

Examples Of Duties

 

Primary responsibilities and duties of the Senior C/CAG Transportation Program Specialist may include, but are not limited to, the following:

• Assist with the development and implementation of transportation plans, policies, programs, and projects, and the linkage of transportation, land use, and environmental goals.
• Coordinate with C/CAG partner agencies on reports, joint studies, and projects.
• Assist with preparing, updating, and administering planning documents, grants, funding recommendations, and projects.
• Act as liaison and participate in a variety of local and regional committees/task forces related to transportation, housing, and/or land use planning.
• Maintain contract agreements, review invoices, and track budgets for C/CAG projects.
• Track and analyze proposed policies from other government agencies and legislations related to transportation and housing.
• Coordinate the development of State and Federal transportation improvement plans and programs at a county level.
• Oversee request for proposal (RFP)/request for qualification (RFQ) processes.
• Monitor the regional transportation planning and delivery process for conformance with State and Federal requirements.
• Establish, maintain, purge, and run reports on various office files including minutes from public or private meetings and hearings.
• Draft documents such as C/CAG Board Resolutions, Board and committee staff reports, consultant contracts and agreements, and RFP/RFQs.
• Prepare, or coordinate with consultants to prepare staff recommendations on consistency determination to committees and C/CAG Board on referrals for airport/land use compatibility in accordance with C/CAG airport land use compatibility plan (ALUCP) policies.
• Assist with management of C/CAG’s Transportation Demand Management (TDM) policy.
• Staff various committee meetings including coordinating the distribution of agenda packets and preparation of meeting minutes.
• Set up meetings, coordinate attendee calendars, make reservations, and set up meeting rooms.
• Promote bicycle and pedestrian mobility and safety.
• Recommend policies and programs to promote and enhance active transportation.
• Maintains awareness of current federal, state, and local regulations as it pertains to transportation.
• Perform related duties as assigned.

 

Qualifications

 

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: A bachelor’s degree in Transportation Planning, City/Regional Planning, Traffic Engineering, Environmental Policy or Studies, Civil or Environmental Engineering, Political Science, Public Administration, or a closely related field. A master’s degree is preferred but not required.

Knowledge of:

• Principles and practices of transportation planning, city/regional, and environmental planning or environmental science, engineering, financing and/or policy.  
• Principles and practices of program and project planning, management, implementation, and evaluation.
• Research methods and techniques, including conducting or participating in planning studies.
• Transportation Demand Management practices and policies.
• Principles, practices, trends, and technical information related to assigned program areas. 
• Principles and practices related to contract management.
• Pertinent federal, state, regional, and local laws, codes, regulations, and requirements.

 

Skill/Ability to:

• Plan, implement and evaluate assigned programs, projects, and activities.
• Supervise permanent, temporary, contract, and volunteer staff on a project basis.
• Serve as subject matter expert in assigned areas.
• Work with a wide variety of people at all levels, including those from government, business, private and non-profit agencies, community groups, and the public.
• Gather, compile, analyze, and interpret data and propose solutions.
• Use initiative and sound independent judgment within established guidelines.
• Prepare written materials such as correspondence narrative reports, technical charts, and publications.
• Develop and conduct outreach, trainings, and public education and manage public participation at community meetings. 
• Communicate and present ideas effectively both orally and in writing, to promote agency interests and increase program visibility.
• Research, develop, and evaluate alternative solutions to problems.
• Coordinate multiple projects and tasks efficiently.
• Use MS Word, MS Excel, and MS PowerPoint.
• Lift 25 lbs.
• Attend evening meetings.

 

Application/Examination

 

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

Tentative Recruitment Schedule
Final Filing Date: Tuesday, May 12, 2026
Application Screening Date: Wednesday, May 13, 2026
Combined Civil Service/Departmental Interview Panel: Wednesday, May 27, 2026
 

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

HR Analyst: Sarah Huynh (042126)(B413 - Senior C/CAG Program Specialist)

Join VTA as a Transportation Engineering Manager and lead the successful delivery of critical capital improvement projects across highway, rail, transit, and facilities programs!

The Engineering & Program Delivery Division:

This division is responsible for the design and construction of all capital projects and infrastructure required to provide a safe, reliable and efficient transportation system for Santa Clara County. These responsibilities include program and project management, design development, engineering management, project controls, construction management and turnover of various projects that are part of VTA's rail, facilities and highway transportation improvement programs.

This division is also responsible for the implementation of the projects identified in the 2000 Measure A Program, which includes the planning, design, and construction of the Eastridge to BART Regional Connector, that connects light rail system to  regional transit systems.

What you will be doing:
Definition

Under general direction, the Transportation Engineering Manager manages staff engaged in a variety of activities, such as the planning and design of transportation systems and facilities, administering large capital budgets, including supervising consultant services; and performs managerial and administrative duties.
 

Distinguishing Characteristics

A position in this classification has direct responsibility for project management and development of VTA projects. This position supervises VTA and consultant staff including mentoring and advising staff, administers large project budgets, and is responsible for projects that range widely in level of complexity, involving management of VTA staff and multiple professional planning, engineering and/or architectural agreements.

Essential Job Functions:

Typical Tasks

• Plans, organizes, and directs the work of professional and technical employees involved with the planning, design, construction, and support of activation of transportation systems including guideways, roadways, systems elements, and other transit facilities;
• Mentors and advises subordinate engineers in the area of career development, rotating section assignments, monitoring training, and related professional growth opportunities;
• Supervises the preparation of resolutions, agreements, and other legal documents and the coordination of legal assistance;
• Confers with staff to establish procedures and design standards and assures that the quality of work performed and professional standards are maintained; and reports to management regarding problems or any necessary process improvements;
• Provides final review of plans, specifications, reports, and other documents prepared by subordinates or outside parties;
• Prepares, reviews, and approves detailed correspondence, reports, and agreements;Confers with VTA management and others in matters pertaining the Division's business plan and other issues;
• Confers with VTA management and others in matters pertaining to the Division's business plan and other issues;
• Administers contracts and approves VTA payments for projects capital costs to consultants;
• Assists in the preparation of divisional budgets;
• Represents VTA before the Board of Directors, California Public Utilities Commission, city councils and other State, Federal, local and regional agencies, boards, and commissions, and before local citizens in public meetings and hearings;
• Coordinates technical information exchanges with officials of other governmental jurisdictions, other transportation facility specialists, and the public;
• Represents VTA in planning, design, construction, and operations related legal and financial issues, contractual matters, and related issues;
• Manages and/or coordinates with various committees and working groups;
• Performs related duties as required.

Minimum Qualifications:

Employment Standards

Development of the required skills, knowledge and abilities is typically obtained through training and experience equivalent to graduation from an accredited college or university with major work in engineering and six (6) years of increasingly responsible experience in engineering with experience with transportation systems or projects, including at least one year of experience at the Senior Transportation Engineer or comparable level for a transportation agency, public works department, public agency or similar organization.
 

Registration as a professional engineer or professional architect in the State of California is required at the time of appointment.

Supplemental Information:

Knowledge of:

• The methods, materials, and equipment used in the design, construction, and operation of transportation systems and facilities, and other public works projects;
• Transportation planning principles and the design and operation of transportation systems;
• Principles and practices of engineering (within specialty engineering area);
• Principles and practices of organization, administration, and budget management;
• Principles of supervision, training, employee development and motivation and effective discipline;
• Principles and practices of project management, contract administration, contract negotiations, and engineering/architectural design management;
• Construction claim avoidance and claim resolution techniques;
• Laws, ordinances and standards for public works or transit facilities construction;
• Local, regional, State and Federal funding programs and processes;
• Quality control/quality assurance practices in the design and construction industry.

Ability to:

• Plan, direct, select, supervise, train, motivate, and evaluate the work of professional and technical personnel, including counseling and disciplining staff, meeting with union representatives, and other management activities;
• Evaluate and monitor consultant performance;
• Make accurate engineering computations;
• Establish and maintain effective organizational structures;
• Direct an integrated team of VTA employees and consultants in the development of transit design projects, and oversee project quality;
• Negotiate contractual agreements with other agencies, utilities, consultants and contractors;
• Prepare and manage budgets and schedules;
• Interpret and enforce laws and ordinances;
• Effectively represent VTA before the Board of Directors, city councils and other Federal, State, local and regional agencies, boards, and commissions, and before local citizens in public meetings and hearings;
• Communicate clearly and effectively, both orally and in writing in the preparation of correspondence and reports;
• Take initiative, define problem areas and evaluate, recommend and implement alternative solutions to complex issues and problems, including engineering/architectural problems;
• Manage one or more of the following capital project phases: development phase, design phase, construction phase, and/or project close-out phase;
• Establish cooperative relations with staff, consultants and contractors, technical committees, community organizations, representatives of Federal, State, regional and city agencies, and the general public.

 

DEFINITION

Responsible for the day-to-day responsibilities related to municipal traffic operations within the Town of Danville. Perform a variety of professional and technical level traffic and transportation engineering tasks, including traffic system planning, design and operation, and traffic control systems.

 

SUPERVISION RECEIVED AND EXERCISED

Receives direction from the Transportation Manager.  May exercise supervision over additional professional, technical and/or support staff as assigned. 

 

ESSENTIAL JOB DUTIES

Essential duties may include, but are not limited to the following:

• Conduct technical and administrative work in the functional areas of traffic operations, Downtown area, residential parking, and transportation planning and design.
• Manage the Town’s traffic signal and traffic control devices network in conjunction with the Transportation Manager.
• Serve as the public interface for matters related to traffic safety and circulation; develop and implement solutions with creative and professional use of acceptable traffic engineering standards. 
• Prepare traffic studies related to local traffic circulation and review traffic studies generated through the development review process, as directed.
• Review civil and public improvements plans for transportation related infrastructure.
• Review collision reports and prepare and maintain collision diagrams.
• Conduct and maintain Traffic and Engineering Surveys.
• Review and comment on traffic signal plans and assist with oversight of traffic signal construction and modifications, as directed.
• Work in collaboration with traffic signal maintenance personnel to manage and troubleshoot issues related to traffic signal operations/equipment and electronic traffic control devices.
• Monitor traffic signal network operations through the Town’s centralized traffic signal monitoring system.
• Serve as project manager for transportation-related Capital Improvement Projects and studies, as directed.
• Conduct special research projects, including compiling and analyzing information; develop recommendations on courses of action; deliver concise, effective presentations to the Town Council, Town Commissions and members of the public.
• Coordinate with Police Department personnel to respond to public concerns related to traffic safety and circulation and parking.
• Provide staff support to other departments, boards, and commissions as directed.
• Coordinate with regional transportation agencies on transportation projects and funding opportunities, as directed.
• Maintain current program content on Town websites.
• Prepare and manage professional services contracts.
• Research and stay current on traffic engineering and transportation planning regulations, practices and technology.
• Other duties as assigned.

 

QUALIFICATIONS

Knowledge of:

• Fundamentals of traffic engineering inclusive of multi-modal transportation applications and practices.
• Signs and pavement markings standards; intersection and roadway capacity practices; intersection design; residential street design and traffic control.
• Transportation impact study elements and preparation processes; traffic signal operations; on‑ and off‑street parking standards; traffic control devices; and pavement management.
• GIS, AutoCAD, Bluebeam, Microsoft Office and general software applications.
• Traffic engineering-related software such as Synchro/SimTraffic, HCS, and Crossroads is preferred.

 

Ability to:

• Interpret plans and specifications; some GIS knowledge.
• Research and stay current on traffic engineering and transportation planning regulations, practices and technology.
• Prepare clear and concise written reports and correspondence, deliver presentations before the Town Council and members of the public, and facilitate meetings.
• Design and review traffic control plans.
• Establish and maintain effective professional working relationships with fellow employees and outside agencies in a team approach and the public.
• Work a varied schedule, including evenings and/or weekends, as needed.

 

EXPERIENCE AND EDUCATION

Any combination of experience and education that would likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

 

Experience:

Five (5) years of increasingly responsible full-time experience or eight (8) years of part-time experience in traffic engineering, or closely related field, including drafting, surveying, and other specialized traffic training, licensure, etc. Background in transportation, planning, transportation engineering, or public administration in a community development environment is desirable. Public sector experience preferred. 

 

Education:

An Associate degree in transportation planning, transportation engineering, or closely related field. 

 

LICENSE(S) AND CERTIFICATION(S)

Possession of a valid California State Driver's License, or license in another state with the ability to obtain a California license within 30 days of hire. Professional Engineer, Professional Traffic Operations Engineer, or California Traffic Engineers license is preferred. Valid Construction Zone Safety Certification. Valid Signs and Markings Certification.

 

FLSA DISCLAIMER  

This classification has been designated as Exempt under the Fair Labor Standards Act (FLSA). Employees in this classification are not entitled to overtime compensation for hours worked in excess of (37.5) hours per week or in accordance with applicable state and local wage and hour laws.  

  

AT-WILL EMPLOYMENT DISCLAIMER  

Employment with the Town of Danville is at-will and may be terminated at any time by the employee or the Town, with or without cause and with or without notice, subject to applicable provisions of the Town’s personnel policies, and applicable law. This job description is not intended to be an employment agreement or contract.  

  

AMERICANS WITH DISABILITIES ACT (ADA) ACCOMMODATION  

Qualified individuals with disabilities who need a reasonable accommodation during the application, testing, or selection process, or to perform the essential functions of the job, should contact the Town of Danville Human Resources Division. The Town is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state laws.  

The City of Half Moon Bay has an exciting opportunity for the position of City Clerk!

 APPLICATION DEADLINE: FRIDAY, MAY 8, 2026. 

 

ABOUT THE CITY

The City of Half Moon Bay is a Bay Area coastal community of approximately 12,500 residents and is located 25 miles south of San Francisco. The City is governed by a five-member elected City Council and utilizes the council-manager form of government. The City Council appoints a City Manager who is responsible for the oversight of daily operations and provides leadership for the City’s programs. The City currently employs 45 full-time employees in the following departments:  City Manager’s Office, Administrative Services, Community Development, and Public Works. The City contracts Public Safety with the San Mateo County Sheriff's Department.

The city and surrounding Coastside are a thriving agricultural, fishing, tourism, and recreational destination. There is a rich culture of diverse traditions and multi-generational families who have lived in Half Moon Bay for well over 100 years. In any given neighborhood, you will find farmers, high-tech entrepreneurs, and artists living amongst each other as one community.

 

ABOUT THE POSITION

The City Clerk plans, organizes, and directs all functions and responsibilities of the City Clerk's office as specified by the City Manager and as required by law. This is a Non-Represented Confidential Position. The incumbent reports directly to the City Manager.*

Important and Essential Duties

The City Clerk performs the following duties which may include, but are not limited to:

• Coordinates and prepares agenda for City Council and designated commission meetings. Reviews agenda items for compliance with legal requirements.
• Organizes completed staff reports. Reproduces and distributes agenda packages to appropriate individuals and organizations.
• Ensures the City Council meeting room is in proper order for all Council meetings.
• Attends City Council and designated commission meetings, acts as recording secretary and prepares minutes promptly following the meetings.
• Prepares "action" letters and appointments for follow-up activity resulting from City Council meetings.
• Establishes and maintains a reminder or follow-up system to ensure continued items are placed on the appropriate City Council agenda.
• Maintains a comprehensive general index of the official meeting minutes and files of all city records, including City Council actions for follow-up and/or filing, maintenance and storage.
• Administers oaths of office to elected and/or appointed officials.
• Takes and certifies affidavits and dispositions pertaining to city affairs.
• Prepares proper attestation for adopted ordinances and resolutions.
• Posts and distributes completed documents in accordance with established procedures.
• Maintains the Municipal Code and establishes supplemental procedures in order to update and republish the Code as required.
• Coordinates, plans, and conducts regular and special consolidated municipal elections in coordination with the County of San Mateo Elections division. Oversees campaign and Fair Political Practices Commission related filings according to established procedures and State law for elected officials and designated employees.
• Coordinates and/or performs all clerical functions for the City Council.
• Certifies action taken by the City Council regarding conveying or receiving property. Files documents, as required, with the County Recorder.
• Manages the citywide records management program, according to the Council-adopted Retention Schedules.
• Serves as custodian of the official City Seal and archives.
• Maintains custody of official records including ordinances, resolutions, contracts, agreements, deeds, minutes, and certifies copies as required.
• Attests, publishes, indexes and files ordinances and resolutions.
• Oversees the publication of legal notices, bid notices, postings, and other mailings.
• Coordinates the appointments to city boards, commissions, and committees.
• Prepares, administers, and monitors assigned budget.
• Updates City Council-related web pages on City website, as needed.
• Trains, evaluates, supervises and disciplines staff assigned to the City Clerk function.**

 

*The City is currently conducting an Organizational Study. The City Clerk’s office reports directly to the City Manager; however, this reporting structure may change based on the results of the study.

**Management reserves the right to add, modify, change, or rescind of the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

This position performs a variety of work in the monitoring of county, state and federal detainees and maintains the security and safety of inmates and staff.

EXAMPLES OF DUTIES

• Performs booking procedures, including receiving, booking and assigning prisoners to cells; performing body searches; fingerprinting, and photographing prisoners, etc.
• Maintains custody of prisoners’ private property.
• Maintains the safe and orderly operation of the County jail facility; monitors security cameras and door warning lights; screens and monitors visitors. Inspects all of inmates’ incoming and outgoing mail and telegrams.
• Inspects facilities regularly.
• Monitors the condition and activities of prisoners.
• Prepares prisoners for court appearances; provides transportation as necessary.
• Administers First Aid in emergency situations.
• Performs general office work, including but not limited to entering computer data, copying and filing documents, etc.
• Prepares and submits required records and reports.
• Performs related duties as assigned.

 

This position offers a rare opportunity for a City Manager who thrives in moments of transition— someone ready to build momentum, strengthen operations, and partner with the City Council and community to shape the next chapter of Willits’ future.

For more information about this exciting job opportunity, please view the job brochure below: 
Link to brochure

Application Process: To be considered for this opportunity, candidates should apply by submitting a comprehensive resume and compelling cover letter via email to the

City of Willits Human Resources Department at: jobs@cityofwillits.org

Additional information can be found on the City of Willits website: https://www.cityofwillits.org/ This is a confidential selection process. References will not be contacted until mutual interest has been established.

Confidential inquiries are welcome to: Bob Richardson, Interim City Manager, brichardson@cityofwillits.org, 707-459- 7120.

This position is OPEN UNTIL FILLED.

Candidates with a disability who may require special assistance in any phase of the recruitment process or additional inquiries about the position may be directed to Human Resources at jobs@cityofwillits.org

To apply for this exciting career opportunity, please submit a cover letter and your detailed resume electronically to: apply@bobhallandassociates.com 

CLOSING DATE: MAY 8TH, 2026

For any questions regarding this position or the recruitment process, please contact: 

Joe Gorton at (707) 628-6846.

**NO RESUMES, PLEASE - ALL WORK HISTORY MUST BE IN THE EXPERIENCE SECTION OF THIS SYSTEM**

PUBLIC SAFETY RESERVE DISPATCHER, Part-Time

 

 Starting at $24.68 per hour

 

SUMMARY DESCRIPTION

To operate a computer aided dispatch (CAD) and radio system, receiving calls and dispatching public safety equipment and personnel, and maintaining public safety records and reports.

DISTINGUISHING CHARACTERISTICS

Serves as a relief Public Safety Dispatcher. The Reserve Dispatcher performs the routine tasks and duties assigned to Public Safety Dispatchers working on-call and subject to various shifts and workday assignments including nights, weekends and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from sworn or other supervisory personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Receive emergency and non-emergency telephone calls from the public and other jurisdictions.

·         Dispatch police personnel and equipment in response to such calls; transfer fire and medical                communications to appropriate agencies.

·         Relay emergency and non-emergency information to public safety personnel in the field.

·         Relay information to other agencies as required; search and relay warrant information.

·         Monitor multiple radio frequencies; maintain status of public works units, as necessary.

·         Maintain accurate record of location and status of public safety units.

·         Monitor security cameras and monitors for the various city facilities.

·         Assist public safety personnel in data collection or transmission.

·         Perform clerical duties related to public safety operations such as data entry, filing, answering phones and assisting the public.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a public safety telecommunications and dispatch center.

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.

Law enforcement and emergency service procedures for responding to and handling reported incidents.

Techniques of questioning for both emergency and non-emergency calls.

Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.

Functions of the Public Safety Department and other City departments.

Geographic features and locations within the area served.

English usage, spelling, grammar, and punctuation.

Modern office procedures, methods, and computer equipment.

Pertinent federal, state, and local laws, codes, and regulations.

Methods and techniques of telephone etiquette.

Methods and techniques of conflict resolution.

Principles and procedures of record keeping.

Ability to:

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Effectively communicate and elicit information from upset and irate callers.

Speak clearly and concisely in an understandable voice via radio and telephone and in person.

Hear and distinguish radio voice traffic within normal levels and over background noise.

Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.

Dispatch police units quickly and effectively.

Think quickly, calmly, and clearly in emergency situations.

Perform multiple tasks simultaneously.

Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.

Operate specialized public safety computer systems and applications.

Read and interpret maps and other navigational resources and give directions.

Type and enter data accurately at 35wpm (words per minute).

Work under pressure, exercise good judgment, and make sound decisions in emergency situations.

Understand and follow oral and written instructions.

Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.

Maintain composure, alertness and concentration while working for extended periods of time.

Compile, maintain, process, and prepare a variety of records and reports.

Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within a specified time period.

Experience:

Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

 

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding next steps in the recruitment process, a comprehensive multitasking test that assesses memory recall, map reading, spelling, sentence clarity, reading comprehension and data entry. Testing may be limited to the number of seats allowed in the testing center.  Those candidates who achieve a passing score on the multitasking test will be invited for a panel interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

 

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

The Colma Police Department is seeking a community-orientated and self-motivated individual to join our team as a Police Dispatcher/Clerk! 

The Town of Colma, known worldwide as the "City Of Souls," is the smallest city in San Mateo County with over 1,509 residents and 1.5 million "souls." However, Colma is more than just cemeteries. Colma's commercial buildings make a distinct architectural statement resulting from design standards that encourage Spanish-Mediterranean motifs. The  small-town approach to modern, municipal government reflects a commitment to both a healthy business climate and a harmonious relationship with residents. 

THE DEPARTMENT 

The Colma Police Department is made up of 28 employees who take great pride in providing excellent police service to the community. Among police, dispatch and detective duties, the department also has an Executive Assistant, Motorcycle Officer, Bicycle Patrol Officers, members attached to the Daly City/North County SWAT team, Tactical Dispatchers, a Community Service Officer and a Reserve Police Officer Program. 

The members of the Police Department hold many values in high regard and are proud to serve those who live, visit, or do business in the Town of Colma.  They take special pride in the department motto, “Excellence is Our Standard.”  They have built a culture rooted in professionalism, honor, and outreach; where innovation and fresh ideas are welcomed. If you seek a law enforcement agency where you will be surrounded by officers of strong character, supportive Town leadership and an involved community who believes in their officers, the Colma Police Department is the place for you; a place where you are family; a department like no other.  We invite you to explore this opportunity with us!

To learn more about the Colma Police Department, you are invited to visit their website at https://www.colma.ca.gov/departments/police/.

THE POSITION

The Police Dispatcher/Clerk is a non-sworn technical and complex clerical support classification associated with law enforcement support services assigned in the Town Police Department.  Police Dispatcher/Clerks learn and perform a variety of responsible records management, communications and dispatching duties for emergency and non-emergency calls for service. 

TYPICAL DUTIES AND RESPONSIBILITES

Duties may include, but are not limited to the following:

• Dispatches police officers to calls for service
• Provides assistance, information and directions to non-emergency callers including but not limited to police, fire, paramedic, animal control and public utilities calls for service, forwards non-emergency calls to proper personnel or departments
• Maintains awareness of field unit activities; communicates with field units through radio in accordance with Federal Communications Commission (FCC) regulations; maintains status and location of units on patrol
• Retrieves information from State and National computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information
• Enters call information into computer systems; logs and completes call forms, maintains records of calls for service and self-initiated officer activities
• Assists the public at the front counter; provides information and responds to general inquiries
• Performs other related duties as assigned

Please refer to job description for additional details. The duties described in this job announcement are intended only as illustrations of the basic types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.