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Work for the City of Sunnyvale: The Heart of the Silicon Valley Visitors and residents enjoy Sunnyvale's beautiful, clean suburban setting, efficient, high-quality city services, low crime rate, quality schools, and 18 prize-winning parks.

 

We are looking for an Active Transportation Planner to help the City of Sunnyvale to implement and improve bicycle, pedestrian and Safe Routes to School infrastructure and programs. This position will perform professional transportation planning and general design in bicycle, pedestrian and automobile integration, the use of different types of bicycle facilities and alternative modes of transportation.

 

The position will have a primary focus on the implementation, reporting and further development of the City’s active transportation network and programs. This will include public outreach, coordination with various departments, and other governmental agencies.

 

We are seeking a candidate that can communicate effectively with various stakeholders, think critically and objectively, able to learn quickly, and understand how to work within a process to achieve goals.

 

Working for the City of Sunnyvale as an Active Transportation Planner is both challenging and rewarding and you are provided an opportunity to invest in the community and see the results of your work. All of this, plus a generous benefits package that includes a competitive salary, career development, and training opportunities make the City of Sunnyvale a great place to work.

 

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens on September 12, 2024, and the final filing date is October 24, 2024 at 5:00 pm. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

 

Salary: $59.52 - $75.97 Hourly

SENIOR ENGINEER

Regular Full-Time Employment Opportunity

The City of Sunnyvale is positioning itself to be a leader in environmental sustainability through it’s Climate Action Playbook and is looking to hire a Senior Engineer to be a part of the team. As a Senior Engineer, you will help us plan, design, and build infrastructure to support the goals and objectives to create a more sustainable, healthy, and livable Sunnyvale. This is an excellent opportunity for forward-thinking, project management engineers to apply and be a part of creating the future.
 
Ideal candidates will have both strong project/program management skills and the ability to effectively and efficiently communicate and build relationships.
 
The current open position is in the Department of Public Works working for both the Engineering Division and Traffic and Transportation Division. Senior Engineers are working managers. The position primarily works on capital projects and developing transportation policies related to the Climate Action Playbook, but may occasionally support land development engineering efforts for planning purposes.
 
 The City of Sunnyvale offers:

• City paid 2% contribution to a deferred compensation plan
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute.
• Comprehensive City paid family medical, dental, and vision benefits
• Excellent Retiree Medical Benefits

 

The eligibility list created from this recruitment may be used for future Senior Engineer vacancies within the City of Sunnyvale. 

Under general direction of the Assistant City Engineer, Principal Transportation Engineer, Transportation and Traffic Manager or Assistant Public Works Director/City Engineer, plans, organizes and directs  professional and technical engineering work in support of Capital Improvement Projects; performs a variety of technical tasks relative to assigned area of responsibility; and performs related work as required.

Click here for the full Senior Engineer job description.

If you enjoy working hard in a beautiful outdoor environment with a group of like-minded people, we invite you to apply for the position of Open Space Technician at Midpeninsula Regional Open Space District (Midpen). Enjoy the outdoors while building and maintaining trails, working on construction projects, and assisting with resource management projects.  Open Space Technicians also have frequent contact with the public and provide visitor information as necessary. 

About Midpen: Midpen helps plants, animals and people thrive throughout the greater Santa Cruz Mountains region by preserving a greenbelt of more than 70,000 acres of public open space with 250 miles of trails in 27 extraordinary preserves, permanently protected for natural resource conservation and ecologically sensitive public enjoyment and education. Midpen is a public agency with a focused mission that guides our work, and where every employee makes an impact.  If you are looking for an outstanding opportunity to contribute to the legacy of open space protection, natural resource restoration and outdoor recreation, working with an incredible team of like-minded colleagues, we invite you to apply for this position!  Check out the Working for Midpen video on our Employment Opportunities page.

About the Position:  Midpen has multiple vacancies with a start date in January 2025. In addition to filling this position, we intend to create a pool of highly qualified candidates to fill future opportunities at Midpen for the position of Open Space Technician. The selected individual will perform a variety of semi-skilled and skilled work in the construction, modification, maintenance, restoration, and repair of District land and facilities including trail and road maintenance and construction; resource management tasks; facilities and structure construction and maintenance; operate and maintain a variety of mechanical and power tools and equipment; and oversee volunteers, seasonal workers, and/or other groups on assigned projects.  See Job Description for additional information. 

Assigned work location may be at any of these offices:

Coastal Area Outpost – La Honda (Address: 5710 La Honda Road, San Gregorio, CA  94074)

Foothills Field Office – Cupertino (Address: 501 Rancho San Antonio Drive, Cupertino, CA 95014)

Skyline Field Office – La Honda (Address: 21150 Skyline Blvd., La Honda, CA 94020)

South Area Office – Campbell (Address: 240 Cristich Lane, Campbell, CA 95008)

A Few Reasons Why You May Love This Job

• Collaborative work that directly supports Midpen’s mission to protect and restore the natural environment
• You’ll be part of a talented and dynamic team whose work contributes to providing nature’s benefits to everyone
• Excellent employee benefits, including medical, dental, vision, tuition reimbursement, and a retirement pension through California Public Employees Retirement System (CalPERS)
• ‘Joint Resource Workdays’ allow all district staff to get involved and work together on a variety of maintenance,  resource management, habitat restoration and capital improvement projects.

Working Conditions:

May be required to work evenings, weekends, and holidays. Must wear prescribed District uniform and adhere to strict safety procedures and work habits. Depending on the exposure, employee is required to wear head, hearing, eye, foot, face, hand, and full protection equipment. Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, and poison oak.

Midpen reserves the right to limit or deny off-duty employment or business ownership which creates a conflict of interest or an incompatibility with District employment. Additional information can be found in the Personnel Policies and Procedures Manual Section 4.13 Off-Duty Employment and Business Ownership. 

Education & Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma (completion of the 12th grade) or G.E.D. supplemented by college-level coursework in park maintenance, resource management, or a related field and one (1) year of experience in construction, maintenance, and/or repair of parks, open spaces, and/or related facilities.

Licenses and Certifications:

• Possession of a valid California Driver’s License.
• Possession of, or ability to obtain, Basic First Aid and CPR certification within six (6) months of employment.
• Depending on assignment, possession of, or ability to obtain, a District approved Fire Suppression Training certification within (12) months of assignment into the District’s fire program.

Benefits:
Midpen provides a competitive benefits package including health, life and disability insurance, CalPERS pension and paid leaves. Detailed information is available on the Benefits page of our website.

How to Apply: apply online at CalOpps.org.

(To avoid missing email communication regarding your status in this recruitment, add mpropenspace@calopps.org to your contacts or list of safe senders).

Application deadline is Sunday, October 13, 2024.  Applicants with the most relevant experience and qualifications suitable for the position will be contacted for an interview.

The following application items are required to be considered*:

1. Fully completed CalOpps employment application 

2. Cover letter 

3. Resume 

4. Supplemental question responses

*Incomplete CalOpps employment applications, or applications without the required application items listed here, will not be considered for the position.

Upon receipt of a conditional employment offer, candidate must provide a current DMV report (request report by submitting form INF 1125 to the DMV). Employment offers are conditional upon the results of a fingerprint background check and a pre-employment physical.

Recruitment Timeline: We recommend applicants be available for interviews on the following dates for panel interviews (we are unable to accommodate individual schedules):

First interview (virtual):  Tuesday, October 29, 2024 and Thursday, October 31, 2024

Skills Assessment (in-person): Thursday, November 7, 2024

Final interview (in-person):  Wednesday, November 20, 2024

A note to applicants who currently live outside of the San Francisco Bay Area: before committing to the application process, and if you haven’t done so already, we suggest evaluating the feasibility of relocation. We recommend researching the cost of living in the San Francisco Bay Area, the cost to relocate, and typical commute times to Los Altos from outlying areas.

At Midpen, we believe open space is for all. Our public lands are shared spaces provided for the community by the community. All people, regardless of background, deserve respect, dignity, safety, and a sense of belonging. Midpen welcomes all people to enjoy the public open space preserves we hold in trust, supporting the mental, physical, and social well-being of our region.

Midpeninsula Regional Open Space District is an Equal Opportunity Employer

Applicants with disabilities may request reasonable accommodation by contacting the Human Resources department at

(650) 691-1200 or via email at hr@openspace.org.   

Put your passion for Open Space to work!

THE OPPORTUNITY

The City of Pacifica is recruiting for an Information Systems and Technology Analyst to join our team. This position will perform a variety of routine and complex duties in support of City-wide information systems, security and technology operations.

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and community members. 

If interested, we invite you to explore this opportunity with us. Recruitment will close on October 14, 2024 by 12:00 PM PDT, so apply today!

 

THE DEPARTMENT

The Information Systems and Technology Division is responsible for the City's network infrastructure, cybersecurity, Help Desk support, and daily IT operations. The division supports a full-service city that includes City Administration, Police, Fire, Planning, Public Works, Parks, Beaches, and Recreation departments.

 

THE POSITION

This is a full-time, professional level position that requires significant administrative, analytical, and technical skills. This position serves as a technical leader, providing complex analytical support.

Duties may include but are not limited to the following:

• Install, configure, maintain, troubleshoot, and monitor physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assist in infrastructure changes and upgrades to limit interrupted services.
• Administer automated deployment of software and updates over the network.
• Monitor and maintain security control of City network and server infrastructure; configure and monitor security features and firewall rules; verify and ensure proper user accessibility; identify and address vulnerabilities; research, recommend, and apply security updates as needed.
• Monitor disaster recovery and backup processes and schedules; verify that backups are successful and data can be recovered.
• Ensure database security by preparing access and control policies and procedures and reviewing permissions on a regular basis.
• Install, configure, maintain, troubleshoot, and monitor City-wide telecommunications systems including voice and data communications infrastructure and equipment; set up and maintain user accounts, access groups, extensions, and voicemail boxes; troubleshoot system-wide outages.
• Work on systems and infrastructure conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with IT Manager and IT staff, end users, and vendors.
• Maintain information on scheduled systems maintenance, including upgrades and outages.
• Respond to and resolve users’ inquiries and complaints and escalate problems or issues to vendor representatives as needed.
• Stay abreast of new trends and innovations in technology related to systems, network, server, and telecommunications; research, recommend, and evaluate vendor solutions and technologies; implement improvements upon approval.
• Serve as a Disaster Service Worker, as required.
• Perform related duties and responsibilities as required and other duties as assigned.

 

Please refer to the attached job description for additional information.

Are you looking for a career that offers both professional growth and the opportunity to make a meaningful impact? Look no further – the San Francisco International Airport (SFO) is actively seeking a Principal Cybersecurity Engineer.

 

As the Principal Cybersecurity Engineer you will be responsible for the overall security of information assets and technologies through the creation and support of preventative, detective, and corrective controls. Identifies, refines, and analyzes cyber-security data across a wide variety of sources to report against agreed upon key performance indicators measuring the efficacy of these controls. Works closely with IT operations and engineering teams to identify and remediate cyber-security issues and concerns.

 

The Principal Cybersecurity Engineer may provide technical supervision over other IS Engineers, technical leadership and direction, technical responsibility for completion of major projects, and serves as a technical authority for one or more related specialties. Performs and reviews complex work involving analysis, planning, designing, implementation, maintenance, troubleshooting and enhancement of complex large systems or networks and the physical and logical components that integrate these systems together. Serves as a lead technical architect and systems integrator for large complex systems and networks.

 

See official job posting for more details. Apply today!

The City of Lincoln is accepting applications for the position of Refuse Truck Driver II in the Solid Waste division of the Public Works department. Under general supervision, this position performs a variety of tasks in the collection of residential, commercial and industrial solid waste refuse; drive and operate refuse collection vehicles; organize, assign and review the work of others and perform other related duties as required.  

 

DISTINGUISHING CHARACTERISTICS

Refuse Truck Driver II

This is a journey level class and is distinguished from the Maintenance Worker I classification by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. This class is distinguished from the Senior Refuse Truck Diver in that the latter provides technical and functional supervision over assigned staff or division programs and responsibilities.

 

SUPERVISION RECEIVED/EXERCISED

Refuse Truck Driver II

Receives general supervision from a Public Works Supervisor. May receive technical and functional supervision from a Senior Refuse Truck Driver.

 

ESSENTIAL FUNCTIONS

Include but are not limited to the following:

• Drives and operates a variety of collection vehicles and equipment including one or two-person-staffed refuse collection truck, front, rear and side loaders in the collection and transportation of residential and commercial refuse; responds to afterhours call-outs if assigned.
• Maintains assigned truck by regular cleaning and washing, including inspecting for mechanical or other operating problems; reports mechanical or related problems for maintenance; may perform minor maintenance as appropriate.
• Operates hydraulic/mechanical controls to load, compress, and dump refuse; collects and disposes of debris on assigned route; transports refuse to/unload at appropriate landfill sites and/or sewage treatment plant.
• Assists with battery sorting, electronic waste collection, bin repair or delivery, cardboard removal, illegal dumping cleanup, and any other related solid waste program or assignment.
• Completes and posts notification tags on containers, bins and dumpsters for unacceptable contents for refuse collection.
• Prepares, maintains and submits records, reports and forms including time records, equipment and maintenance records, and route maps and logs.
• Responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff and the public.
• Performs other related duties as assigned.

 

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, carry and push tools, equipment and supplies weighing 25 pounds or more is also required. Additionally, the incumbent in this outdoor position works in all weather conditions including wet, hot and cold. The incumbent may use cleaning and lubricating chemicals, pesticides or herbicides which may expose the employee to fumes, dust and air contaminants. The nature of the work also requires the incumbent to climb ladders, use power and noise producing tools and equipment, operate hydraulic aerial devices, drive motorized vehicles and heavy equipment, work in heavy vehicle traffic conditions and often work with constant interruptions.

 

KNOWLEDGE/SKILLS/ABILITIES

The following are a representative sample of the KSA’s necessary to perform essential duties of the position.

Knowledge of:  Methods, practices and techniques of solid waste and refuse collection and disposal; practices, techniques and materials used in the collection and disposal of solid waste refuse; knowledge of the City street system; applicable federal, state and local laws, codes and regulations; operating characteristics and safety requirements for operation of trucks, refuse vehicles and other heavy and light equipment; defensive driving; proper lifting procedures; Principles and practices of lead supervision, training, and performance evaluation, including safety practices and related record-keeping; methods and techniques for record keeping; basic principles of mathematics; occupational hazards and standard safety procedures.

Skill to:  Safe, effective, defensive and attentive driving, along with experience using a variety of solid waste and refuse collection vehicles, equipment, tools and materials. 

Ability to:  Perform solid waste refuse collection and disposal; drive and operate solid waste and refuse collection trucks; respond to issues and concerns from the community; interpret, explain and apply applicable laws, codes and regulations; operate a variety of solid waste and refuse collection equipment, vehicles and tools; perform heavy manual labor for extended periods of time; work at substantial heights; respond to afterhours call-outs if assigned; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; develop and coordinate collection route schedules, including identification of non-routine special routes/equipment needs related to special events/projects; inspect trucks for maintenance/replacement recommendations; act as a lead worker and perform advanced journey level solid waste refuse collection work related to area of assignment; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

 

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

SENIOR TRANSPORTATION ENGINEER

One (1) Position Available

The Organization

The Public Works, Transportation Engineering Division plans and operates a multi-modal transportation system with safe and convenient choices for walking, bicycling, driving and using transit, through local actions, and in coordination with regional and state transportation agencies. Our work is guided by a City adopted Mobility Action Plan, Vision Zero Action Plan and in Coordination with the City's Mobility Commission. 

The City is currently developing its first Active Transportation Plan (ATP), which updates and consolidates its previous Bicycle Master Plan and Pedestrian Master Plan and provides guidance for its active transportation programs for the next five years.

 

The Position

The Senior Transportation Engineer plays a key role in implementing Fremont's General Plan vision to be "a national model of how an auto-oriented suburb can evolve into a sustainable, strategically urban, modern city." Specific City goals and current projects include implementing the "Vision Zero" traffic safety improvement program, transforming Fremont's transportation corridors into "complete streets" that are safe, comfortable, and convenient for all travel modes and users of "All Ages and Abilities", reducing the number of vehicle miles traveled, expanding available transit services, modernizing the City's traffic signal system, upgrading State Highway corridors, and supporting new innovations in transportation technology.

In 2019, the City completed a Mobility Action Plan and formed a Mobility Commission to assist with plan implementation. Interested applicants are encouraged to read the Mobility Action Plan as well as the Mobility Chapter of Fremont’s General Plan available for viewing on the City’s website www.Fremont.gov. The City is currently developing its first Active Transportation Plan (ATP), which updates and consolidates its previous Bicycle Master Plan and Pedestrian Master Plan and provides guidance for its active transportation programs for the next five years.

 

Minimum Qualifications

The successful candidate will typically possess the following:

• Education: Graduation from an accredited college or university with a Bachelor's degree in Civil Engineering.
• Experience: Five years of professional Transportation engineering experience at the fully qualified working level.
• Licenses/Certificates/Special Requirements:
  • Possession of valid registration as a traffic engineer or civil engineer issued by the California State Board of Registration for Professional Engineers is required. Dual registration is highly desirable.
  • This classification requires the ability to travel independently within and outside the City limits. Positions in this classification require possession of a valid Class C California Driver's License by the time of appointment. Failure to possess or maintain the valid required license shall result in discipline up to and including termination of employment.

Application & Selection Process

How to Apply (this position will remain open until filled): Candidates may apply for this position by submitting a completed City application, cover letter, resume and supplemental questionnaire through the online application system (Government Jobs) at: https://www.governmentjobs.com/careers/fremontca

The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.

THE POSITION

To perform a variety of skilled and semiskilled horticulture tasks in the construction, maintenance and repair of parks, pools, recreation, and cemetery facilities and buildings.  The purpose of this recruitment is to hire multiple temporary/part-time positions.  Candidates who do not currently meet the minimum qualifications for the Park Maintenance Worker I position may be considered for an Intern position instead.

Temporary/part-time employees work no more than 130 hours per month and 960 hours per fiscal year.

 

ESSENTIAL JOB FUNCTIONS

Performing general grounds cleaning, including emptying trash receptacles, mopping, sweeping, and raking City park and recreation sites as needed. Water, mow, cultivate, prune, weed, renovate, and fertilize grass, plants, trees, flowers, and shrubs. Operate power mowers, chain saws, rototillers, aerators, hedgers, spreaders, front-end loader, edgers, air compressors, and other equipment. Utilize proper safety precautions related to all performed work. Drive vehicles and equipment as required. Prepare and maintain athletic fields and related facilities, swimming pools, and cemetery/interment operations.  Regular and consistent attendance.

 

OTHER JOB FUNCTIONS

Install, maintain and replace playground equipment and fences; assemble tables, benches and bleachers. Works as a member of the City pest control crew spraying various fertilizers, herbicides, pesticides, and other related chemicals in City park and recreation areas. Respond to inquiries from the general public. Install, maintain and repair irrigation systems. Assist in setting up community services and special events. Maintain, repair and replace plumbing systems and fixtures such as light switches, motors, wall receptacles, conduits, faucets, drinking fountains, water heaters, water closet, urinals, water regulators and pressure valves.  Work cooperatively with others. Work any shift including weekends and holidays. Perform related duties as assigned.

 

QUALIFICATIONS

Park Maintenance Worker I

Education:  High School Diploma or equivalent.

Experience:  Six (6) months of experience in the care and maintenance of landscapes or facilities.

License and Certificate:  Required upon hire, possession of a valid California Driver’s License

 

THE ABILITY TO SPEAK AND UNDERSTAND SPANISH IS A DESIRABLE QUALIFICATION
FOR ALL POSITIONS.

 

WORK HOURS

Work hours vary by assignment and may be required to work evenings, weekends and/or holidays.  Position typically works 25-30 hours per week.   

 

SALARY - Based on experience and years of service

Park Maintenance Worker I
$21.96 - $28.03 per hour

Intern
$16.50 - $20.50 per hour

 

APPLICATION
Apply with a City of Woodland application by visiting www.cityofwoodland.gov/employment or by visiting the City of Woodland, Community Services Department, 2001 East Street, Woodland, CA 95776.  This recruitment is Open Until Filled.  First review of applications is scheduled for Friday, September 27, 2024.

Employees are paid bi-weekly.  Temporary/Part-time employees work no more than 130 hours per month and 960 hours per fiscal year.

With the exception of Worker’s Compensation Coverage and sick leave, no other benefits are provided.  Employees must contribute 1.45% of salary to Medicare and 7.5% to a retirement plan in accordance with Federal law.
 

For more information about this recruitment, please contact the

Community Services Department at (530) 661-2000

 

 

The City of Woodland hires only US Citizens and individuals authorized to work in the United States.  The City of Woodland is an equal opportunity employer

The County of San Mateo's Information Services Department (ISD) is seeking a dynamic leader who is distinctly effective in people and operational management within a highly technical information technology environment. Under general direction of the Office of the Chief Information Officer, this individual serves as a senior manager and provides technical and programmatic direction over a functional area of ISD. Additionally, this individual will plan, develop, and implement goals and policies for the assigned area that align with department priorities; direct assigned staff; and provide highly responsible and complex administrative support to the Office of the Chief Information Officer and their management staff.

 

Please Note: We will be hosting a special Informational Session for this recruitment. Join us for a live conversation with the Assistant Director/Deputy Chief Information Officer, Cathy Vu-Pang, to learn more about this exciting opportunity! Register HERE.

 

This Division Manager will be responsible for approximately 33 staff across three teams. This division is responsible for all operational support of key technology systems such as: Servers, Storage, Data Center, Disaster Recovery, Telephones, and Radios. The Division Manager will ensure that the operational performance metrics are met in each of these areas, that tickets are responded to in a timely fashion, that operational budgets are met, that Service Level Agreements (SLA's) are met, that customer satisfaction is high in each of these areas, and that monthly performance data is maintained and available for each of these areas. The Division Manager will maintain a great work environment for teams to thrive by ensuring staff in these areas are well trained in current and emerging technologies to provide a high level of support to end users. This position requires a very high level of focus and the ability to balance many operational priorities, as each of these areas has critical systems that are supported for end users with many operational service goals to track and meet.

 

If you are an individual who thrives on making a significant positive impact in the lives of others as part of your profession, we want to talk to you.

 

The ideal candidate for the position will have:

• 7 or more years of experience working at a senior level in a technology related field providing exceptional support to hyperconverged server, telephony, and radio team environments.
• Proven success working as a team member with other senior managers to provide excellent collaboration/cooperation and exceed operational metrics.
• Expertise in fostering a positive work culture, with a strong commitment to diversity, equity, and inclusion.
• A keen interest in working with the Office of the CIO to build a strong department through proactive actions, great communication, and a positive attitude towards change.
• Experience implementing and supporting enterprise services, including significant platform change.
• Advanced knowledge of project lifecycles from initiation to operational handoff.
• Knowledge and experience with government procurement and the competitive bid process.
• Strong vendor management skills.
• Excitement about working with internal and external partners.
• Strong written and verbal communication skills is a must.
• This position requires an individual to be extremely organized, have keen attention to detail and the flexibility to work with different aspects of a business.
• Prior experience as director or operations manager.
• Deep understanding of industry trends in the assigned areas and established practice to maintain that knowledge.
• Understanding of federal, state, and local legislation and its impacts to technology.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• In collaboration with other divisions and departmental stakeholders, develop long term strategic plans to enhance service offerings.
• Direct staff in providing timely and effective response to incidents and resolve incidents within agreed to metrics.
• Restore normal service; record and fulfill user requests; and record, investigate, diagnose, escalate, and resolve incidents.
• Manage all IT system changes in a controlled manner, including standard changes and emergency maintenance relating to business processes, applications, and infrastructure.
• Guide divisional staff to effectively execute the activities and operational procedures to deliver required IT services, including standard operating procedures and monitoring activities.
• Successfully implement new IT solutions and services in accordance with organization and customer expectations.
• Plan, organize, direct, and coordinate the work of assigned subordinate professional technical and support staff.
• Ensure proactive and cost-effective services and maintain high level of customer services satisfaction.
• Assist in preparing and monitoring division budget and contracts.
• Stay up to date with industry trends and best practices.
• Assume management of another Information Services division when directed.
• Actively mentor subordinate staff as future leaders of the organization.
• Select, train, motivate, and evaluate assigned personnel.
• Perform related duties as assigned.

 

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of professional level experience in information systems which has included one year of administrative or managerial experience. Experience should include a substantial combination of online applications, data communications, computer operations, operating systems, voice communications and services, and large communications systems.

 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, September 24, 2024 at 11:59 p.m. PST

Application Screening: Wednesday, September 25, 2024

Informational Session: Thursday, September 19, 2024 from 12 p.m. to 1 p.m.

Panel Interviews: Thursday, October 3, 2024