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Public Safety Dispatcher I is the entry level class in the Public Safety Dispatch series.  Performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operations, services, and activities of a public safety telecommunications and dispatch center.
Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.
Law enforcement and emergency service procedures for responding to and handling reported incidents.
Techniques of questioning for both emergency and non-emergency calls.
Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
Functions of the Public Safety Department and other City departments.
Geographic features and locations within the area served.
English usage, spelling, grammar, and punctuation.
Modern office procedures, methods, and computer equipment.
Pertinent federal, state, and local laws, codes, and regulations.
Methods and techniques of telephone etiquette.
Methods and techniques of conflict resolution.
Principles and procedures of record keeping.

Ability to:
Respond to and resolve difficult and sensitive citizen inquiries and complaints.
Effectively communicate and elicit information from upset and irate callers.
Speak clearly and concisely in an understandable voice via radio and telephone and in person.
Hear and distinguish radio voice traffic within normal levels and over background noise.
Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.
Dispatch police units quickly and effectively.
Think quickly, calmly, and clearly in emergency situations.
Perform multiple tasks simultaneously.
Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.
Operate specialized public safety computer systems and applications.
Read and interpret maps and other navigational resources and give directions.
Type and enter data accurately at a speed necessary for successful job performance.
Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
Understand and follow oral and written instructions.
Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.
Maintain composure, alertness and concentration while working for extended periods of time.
Compile, maintain, process, and prepare a variety of records and reports.
Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Dispatcher I

Education/Training:  Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within specified time period.

Experience:  Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

PHYSICAL DEMANDS and WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed in an office and emergency services dispatch center setting with extensive public contact; incumbents are required to work evening, night, weekend, and holiday shifts; incumbents may be called back or held over to maintain staffing levels. The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

Physical: Primary functions require sufficient physical ability and mobility to work in an office and emergency dispatch center setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

SELECTION PROCESS

Application Evaluation:  The qualifications of each applicant, as set forth in the application, will be continuously reviewed by the Police Department and Human Resources. Applicants who pass the initial Application Evaluation Test will advance to the next testing phase, the Interview.   Note: Meeting the minimum qualifications does not guarantee advancement in the selection process.  

First Review of Applications:  Monday, May 11, 2020

Those candidates who successfully pass the Interview phase of testing will be certified to a Hiring Eligibility List and the top three (3) scorers will be referred to the Police Department for a selection interview with the Chief of Police.  A select number of candidates will be authorized by the Chief to advance to the Background Investigation, including Fingerprinting. 

Conditional Offer of Employment:  Candidates who pass the Background Investigation will receive a Conditional Employment Offer and will advance to the pre-employment medical examinations, which will include medical psychiatric and physical examinations, including drug testing.

NOTE: Information contained herein does not constitute an expressed or implied contract, and is subject to change without notice.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodations to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

“This is a continuous recruitment which can be closed at any time without notice.”

THE POSITION Under general supervision, this non-sworn, non-peace officer position performs assignments involving responsible public contact work in crime prevention and delivers non-emergency police services; also performs related duties as required.

Prerequisites / Qualifications 

This is the entry-level position.   Applicants must be 18 years old at time of application, have no felony convictions, have the ability to learn and understand radio and statue codes, understand policy and procedures written in English, function without close supervision, work a variety of shifts including weekends and holidays, and lift and transport various objects.  

Education / Experience

Any combination equivalent to graduation from high school plus one (1) year of experience in a clerical of similar position; college credits in criminal justice or communication preferred. 

Licenses / Registrations / Accreditation / Etc. 

Possession of a Valid Class C California Motor Vehicle Operator License; A 35 WPM Typing Certification (Needs to be attached to application); and achieve within one year of appointment the completion of a P.O.S.T. Dispatch Certificate, completion of D.O.J. training for full access operator, and standard CPR and First Aid Certificates issued by the American Red Cross. 

**THIS IS A LATERAL RECRUITMENT - OPEN ONLY TO CURRENT or RECENT POLICE DISPATCHERS**

Public Safety Dispatcher II (Lateral) is the full journey level class within the Public Safety Dispatcher series performing the full range of dispatcher duties. Positions at this level are distinguished from the Public Safety Dispatcher I level by independent performance of the range of duties, applying well developed program area knowledge, training new employees, and implementing new procedures. Positions at this level are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and are generally filled by advancement from the “I” level or when filled from the outside, require prior experience.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operations, services, and activities of a public safety telecommunications and dispatch center.
Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.
Law enforcement and emergency service procedures for responding to and handling reported incidents.
Techniques of questioning for both emergency and non-emergency calls.
Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
Functions of the Public Safety Department and other City departments.
Geographic features and locations within the area served.
English usage, spelling, grammar, and punctuation.
Modern office procedures, methods, and computer equipment.
Pertinent federal, state, and local laws, codes, and regulations.
Methods and techniques of telephone etiquette.
Methods and techniques of conflict resolution.
Principles and procedures of record keeping.

Ability to:
Respond to and resolve difficult and sensitive citizen inquiries and complaints.
Effectively communicate and elicit information from upset and irate callers.
Speak clearly and concisely in an understandable voice via radio and telephone and in person.
Hear and distinguish radio voice traffic within normal levels and over background noise.
Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.
Dispatch police units quickly and effectively.
Think quickly, calmly, and clearly in emergency situations.
Perform multiple tasks simultaneously.
Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.
Operate specialized public safety computer systems and applications.
Read and interpret maps and other navigational resources and give directions.
Type and enter data accurately at a speed necessary for successful job performance.
Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
Understand and follow oral and written instructions.
Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.
Maintain composure, alertness and concentration while working for extended periods of time.
Compile, maintain, process, and prepare a variety of records and reports.
Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Dispatcher II

Education/Training: Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course.

Experience: Two years of experience comparable to that of a Dispatcher I with the City of Ceres.

License or Certificate: Possession of, or ability to obtain, a valid P.O.S.T. Dispatcher Certificate.

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding the next step in the recruitment process, an initial interview. Those candidates who achieve a passing score on the initial interview will be invited for a Chief's interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

POSITION:                 SUPERINTENDENT, BUS SAFETY & TRAINING (PS101469)

This position is on-call 24/7 and is located at the Bus Transit, San Rafael Office.

SALARY RANGE:           $117,728.00 - $142,292.80 annually plus excellent benefits

Employee pays 7% of salary/wage toward CalPERS retirement plan

POSITION DESCRIPTION:

The Superintendent of Bus Safety & Training is primarily responsible for the supervision of Transportation Supervisors, and Safety and Training staff. It also has the shared responsibility of managing Bus Operators.

This position will have the responsibility and accountability for investigating collisions, incidents and passenger complaints related to safety and issuing discipline. This will be the staff liaison position with  the Third Party Administrator. This position will also be responsible for the development of the Bus Operator Safety Program activities, enforce safety policies, monitor newly hired bus operators, and observe overall bus operator performance regarding safety incidents, compliance with safety operations, and general operating functions such as farebox, radio and head sign use. Will identify training needs based on operations trends. Will conduct first level hearings related to collisions and safety incidents as well as oversee all retraining for returning operators or those needing refresher training due to performance issues.

MINIMUM JOB REQUIREMENTS:

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Public Administration, Business Administration, Transportation or a related field. Additional recent position-related experience may be substituted on a year-for-year basis in lieu of education. Applicants who do not possess a degree must attach a statement supporting additional recent position related experience.
• Minimum of 5 years supervisory experience in transit management is preferred.
• Five-years of full-time experience in safety and training, collision investigation, causation analysis, data analyzation, training programs, and DMV requirements, labor relations, and contract interpretation.

• Familiar with dispatch and street operations in a public transit agency.
• Familiar with Public Transit Agency Safety Plan (PTASP) and Safety Management System (SMS).
• Transportation Safety Institute (TSI) Train the Trainer certification is preferred.

LICENSE(S):

• Must possess and maintain a current, valid California Commercial Class B driver's license with air brakes and passenger endorsements. If not currently a commercial license holder, the successful applicant must obtain at a minimum a California Commercial Class B driver's license with air brakes and passenger endorsements within the 6 month probationary period.
• Must have a satisfactory driving record as defined by: No DUIs and reckless driving infractions within the last 7 years; No more than 2 moving violations within the last 3 years; and Operates District vehicles on a regular basis.

ESSENTIAL RESPONSIBILITIES:

• Responsible for the supervision and management of field supervision staff, and safety and training staff. This position also has a shared responsibility of supervising bus operators.
• Responsible for monitoring and managing the Public Transportation Agency Safety (PTASP) requirements as required by the Federal Transit Administration (FTA).
• Maintains a safety program for passengers and employees.
• Establishes department goals and objectives and ensures that key staff are cross-trained.
• Works closely with the Bus and Maintenance Departments to develop a training curriculum to address fleet safety issues.
• Develops and maintains safety awards and incentives program.
• Responsible for continued modernization of recordkeeping methods and training materials.
• Manages projects and/or provides oversight regarding on-board equipment, operating equipment (coaches), and training.
• Acts as District hearing officer for collision and operations grievance hearings.
• Acts as the District representative at hearings and/or arbitrations.
• Reviews customer service comments for trends and areas of retraining needs.
• Responsible for technical writing of policies, procedures, manuals, and training materials.
• Authors safety bulletins and monthly safety newsletter.
• Co-chairs the joint management/labor safety committee with union designee.
• Develops training and development plans for internal staff.
• Attends quarterly Training Instructor meetings.
• Develops and implements the annual Verification of Transit Training (VTT) curriculum.
• Maintains records in organized fashion and performs quarterly audits to ensure compliance with State and Federal regulations.
• Monitors Bus Operators Hours of Service (HOS) for compliance with State and Federal regulations.
• Develops emergency preparedness policies and procedures and materials and conducts staff training on these materials and prepares annual drill to test practical application of policies and procedures.
• Maintains monthly statistics and reports them on the proper form to proper District personnel for submission to FTA, NTD or other authority.

• Acts as District representative for CHP terminal inspection, DMV or other operational regulatory inspections.
• Responsible for onboard video surveillance equipment by conducting video reviews for collision investigation and to aid in resolving customer complaints.
• Analyzes safety trends and develop statistical reports outlining these trends, as well as develops policies, procedures and methods to reduce these trends.
• Maintains training manual for new hire bus operators.
• Acts as Bus Division representative to the Advisory Committee on Accessibility (ACA).
• Works with the Planning department and other officials on bus stop design and safety considerations.
• Manages the District Bus Operator Mentor program.
• Coordinates Bus Roadeo and other events and programs that promote a culture of safety.
• Keeps abreast and makes recommendations in areas related to best practices and new developments in the field of training and adult learning strategies.
• Conducts regular audits of safety and training records, makes recommendations on findings and conducts follow up as necessary.
• Performs all job duties and responsibilities in a safe and professional manner to protect oneself, fellow employees and the public from injury or harm by promoting safety awareness and following safety procedures in an effort to reduce or eliminate accidents.
• Performs other duties as assigned.
• Regular and reliable attendance and performance is required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

• Collision investigation practices and procedures.
• FTA safety regulations, Federal Motor Carrier Safety Administration (FMCSA) statutes, California Code of Regulations (CCR) Title 13, and the California Vehicle Code (CVC) and any other law, regulation or rule related to the operation of public passenger carrying vehicles.
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).
• Transportation scheduling software (preferably Hastus), video security systems, and various computer programs and technology that are regularly used in the management of transit operations.

Ability to:

• Demonstrate effective interpersonal skills.
• Demonstrate effective written and oral communication skills.
• Perform collision analysis and develop specific corrective and preventive procedures.
• Prepare clear, complete and concise operational and statistical reports, correspondence, operating bulletins and memos.
• Effectively operate a personal computer using MS Word, Excel, Access, PowerPoint software and learn other software programs as required.
• Demonstrate proficiency in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).

PHYSICAL REQUIREMENTS:

24-hour on-call position which requires ability to work beyond standard office hours to attend evening and weekend meetings, meet with employees working swing and graveyard shifts and respond to emergencies. Designated District Emergency Services Worker. Will be required to work as an Operations member of the District’s Emergency Operations Center (EOC) or in the field as necessary during natural or man-made disasters. Ability to communicate in person and over the telephone. Ability to read printed materials and a computer screen. Routine use of computer, telephone and other office equipment. Ability to travel to District facilities.

APPLICATION PROCEDURE:

TO APPLY: www.goldengate.org/jobs

Applicants must apply online by the deadline date. Applications received after the deadline will not be considered.

The District’s Human Resources Kiosk is available for filling out and submitting your online application and employment documents. The HR kiosk is located at the San Rafael Office. For directions and general information, visit our website www.goldengate.org.

The District’s primary and official means of application notification is via EMAIL. Thus, applicants are advised to check their email for their application status updates.

THE FOLLOWING DOCUMENT(S) MUST BE SUBMITTED AT TIME OF APPLICATION:

1. GGBHT Online Employment Application

2. Resume (Scan and attach as PDF to your online application)

3. A statement supporting additional recent position related experience should be submitted for those applicants who do not possess a degree (Scan and attach as PDF to your online application).

4. DMV K4 Print-out which can only be requested from any DMV office (Scan and attach as PDF to your online application). This report provides your 3-year driving record. Please see below for additional instructions on this requirement:
   • For external applicants: The applicant’s submitted DMV K4 Printout should be dated within 30 days from the date of the job posting. A complete report has the word *END* in capital letters at the end of the report. Your official driving report can only be secured from any DMV office.

• • For internal applicants (District Employees) who are part of the Pull Notice Program, the Human Resources Department will request the applicant’s DMV report upon receipt of the applicant’s online application.

THE SELECTION PROCESS FOR THIS POSITION will include:

• • Assessment of education, training, and experience
  • Oral Panel Interview
  • Department interview for final candidates  
  • Medical Examination, post offer of “conditional employment” (this includes a drug screen and physical abilities examination)
  • Background, Employment and Security Investigation

* Positions in this classification are "Safety Sensitive" and will be required to undergo Drug and Alcohol testing prior to employment and will be subject to further random urine and breath alcohol testing throughout the period of employment

**The District will invite ONLY those candidates whose qualifications MOST CLOSELY MATCH the position requirements to continue in the selection process.  

AN EQUAL OPPORTUNITY EMPLOYER

The Golden Gate Bridge, Highway and Transportation District provides equal employment opportunity for all qualified persons based on merit and other job-related factors without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical and mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions) gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation and any other status protected by state or federal law.

Applicants with Disabilities: The Human Resources Department will make reasonable efforts to accommodate applicants with disabilities to complete the Employment Application and in any job-related examination process. Please contact Human Resources at (415) 257-4535 to request assistance with an Employment Application. To request a job-related examination process accommodation, please submit your request to Human Resources with sufficient time to allow the District to consider the reasonableness of the request.

Revised 3/24/2020 MP

Please note: This is a DISPATCHER II LATERAL OPPORTUNITY for those EXPERIENCED in PUBLIC SAFETY DISPATCH (911). ONLY those with PUBLIC SAFETY DISPATCH experience need apply.

THIS IS A CONTINUOUS RECRUITMENT

Experience:

· One year of public safety dispatch experience comparable to that of a Dispatcher I in the City of San Mateo. 

· Experience within the last three years is highly desirable.

· Completion of the California POST Basic Police Dispatch Academy is highly desirable.

· Bi-lingual skills are highly desirable.

Training:

· Equivalent to completion of the twelfth grade 

The San Mateo Dispatch Center is a division of the Police Department and dispatches for 118 officers in two agencies.  The San Mateo Dispatch team is known throughout the County for its professionalism and desire to serve the public.  San Mateo dispatchers handle in excess of 50,000 calls for service each year, 300,000 telephone calls, 40,000 9-1-1 calls, while also handling over 2 million radio transmissions.

The Department has implemented an on-line reporting system and is continually evaluating other progressive alternative reporting forms to optimize technology.  The Dispatch Center provides contract dispatch services to the City of Brisbane and is currently seeking to expand that role as a regional dispatch services provider.  With a new police building, the City of San Mateo’s dispatch center is  the County’s newest state-of-the-art dispatch center.

BUS OPERATOR, FULL-TIME (PS101326)

Position is represented by the ATU Local Division #1575

POSITION SUMMARY:

Under general supervision, operates a variety of transit vehicles to transport passengers along specific, assigned routes according to the District's requirements. Provide service in a safe, courteous and reliable manner. Responsible for written reports and other information as required. Upon completion of the Golden Gate Transit Training Program, the employee operates regularly scheduled assignments. All runs will originate in either Santa Rosa, Novato or San Rafael.

SALARY RANGE:   $24.48 per hour - During training

Golden Gate Bridge, Highway & Transportation District’s Bus Operator Training Program runs approximately twelve (12) weeks, Monday through Friday, 6:30 a.m. to 3:30 p.m., which includes a 60-minute unpaid lunch period. There will also be three (3) nights of night driving scheduled from 2:00 p.m. to 11:00 p.m.

Upon successful completion of training: $25.92 per hour, plus benefits - for the first six (6) months of service

$27.36 per hour, plus benefits - for the second six (6) months of service

$28.80 per hour, plus benefits - thereafter

APPLICATION SCREENING DATES:

Review Date/s

Class Estimated to Start

1st Class: October 1, 2019

March 19, 2020

2nd Class: March 9, 2020

June 2020

3rd Class: July 1, 2020

October 2020

Next Class: October 1,

2020

To be announced

***Applications received on or after the review date will be processed on the next review date.

MINIMUM QUALIFICATIONS:

• No experience is necessary.
• Must be a licensed driver for at least seven (7) years prior to the date of this posting.
• Satisfactory Driving Record (See pages 2 & 4 for detailed requirements).
• Must pass the Student Bus Driver Training program and Probationary period.

For the APPLICATION PROCEDURE AND REQUIRED APPLICATION DOCUMENTS, please go

to page four (4).

For EMPLOYEE BENEFITS, please go to page three (3). For JOB DESCRIPTION, please go to page two (2).

For the SELECTION PROCESS, please go to page five (5).

ESSENTIAL RESPONSIBILITIES:

• Transports passengers along assigned routes, making designated stops as required or requested.
• Uses the fare box to accurately collect fares, issues transfers and gives general information.
• Completes reports on patron count, non-scheduled mileage, vehicular deficiencies, fare box, accidents and other reports as required.
• Operates automatic lift on buses and assists passengers in wheelchairs, those using crutches or walkers, or who have speech or mental difficulty.
• Ensures that Driver’s license and all other documents required of a commercial licensee are maintained and are current and valid.
• Knows and follows the safety and health rules and safe working practices applicable to his or her job.
• Establishes and maintains effective working relationships with District employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service.
• Performs additional related duties as assigned.
• Regular and reliable attendance and performance are required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of: District policies and labor agreement (MOU) provisions. Occupational health and safety rules and working practices applicable to this position.

Skills or Ability to: Read, write and speak English and perform basic mathematical procedures. Safely and smoothly operate coaches. Follow instructions and work independently. Effectively communicate and be able to work with a diverse public in a courteous, calm and professional manner under all circumstances. Respond quickly, accurately and pleasantly to customer needs. Speak distinctly, clearly, and professionally. Work during the week and evenings, nights, weekends and holidays.

PHYSICAL REQUIREMENTS:

• Must be able to successfully pass the District’s pre-employment drug and physical tests and acquire at least a six (6) month medical clearance. The District’s pre-employment tests include the DMV physical, functional performance physical and FTA DOT drug screen.

REQUIRED LICENSE:

• Must possess and maintain a current, valid California driver’s license and satisfactory driving record.
  • Must be a licensed driver for at least 7 years prior to the date of posting.
  • No more than 1 moving violation and no "at fault" accidents within the last 3 years.
  • No reckless driving and DUI within the last 7 years.
  • No license suspension, revocation or probation for a period of 3 years prior to the date of this posting.
  • No Failures to Appear or Failures to Pay on DMV printout at the time of submission.
  • Other violations, citations, and/or accidents will be reviewed on a case by case basis and may be cause for non-selection.
  • Ability to obtain a Commercial Driver License (CDL) is part of the completion of the Student Bus Driver Training program.

BENEFITS:

• Ten (10) paid Legal Holidays:

• New Years Day
• Martin Luther King Jr.’s Birthday
• Cesar Chavez Birthday
• President’s Birthday
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving
• Day after Thanksgiving
• Christmas Day
• District-paid benefits for the employee:
• Health care (choice of one): either Blue Shield (HMO only for the first 2 years of employment) or Kaiser
• Prescription Drug
• Dental Insurance
• Vision Coverage
• Life Insurance of $20,000 (on employee)
• Employee Assistance Program
• Deferred Compensation Program (optional)
• Membership in a Credit Union (optional)

• Pension

• Pension: The pension contribution amounts are subject to determination based on currently pending legislative decisions

APPLICATION PROCEDURE:

TO APPLY: www.goldengate.org/jobs

Applicants must apply online by the deadline date. Applications received after the deadline will not be considered.

The District’s Human Resources Kiosk is available for filling out and submitting your online application and employment documents. The HR kiosk is located at the San Rafael Office. For directions and general information, visit our website www.goldengate.org.

All notices related to District recruitments for which you apply will be sent via email. Please ensure the email address you provide on your application is correct, and add ‘@goldengate.org’ as an accepted address to any email blocking or spam filtering program you may use to ensure receipt of notification from the District regarding your recruitment application. The District is not responsible for notices that are not read, received, or accessed by any applicant for any District recruitment.

THE FOLLOWING DOCUMENT(S) MUST BE SUBMITTED AT TIME OF APPLICATION:

• GGBHT Online Employment Application
• DMV Report K4 printout (Scan and attach as PDF to your Online Employment Application) Applicants with DMV printouts older than 30 days will be eliminated (NOTE: You will be required to provide your original DMV K4 print-out if you are invited to the next step of the process). The printout should reflect a pattern of safe, responsible vehicle operation, and demonstrate a clean driving record which would include the following:
  1. NO Reckless Driving CVC 23103 through 23109 (reckless driving), or Driving Under the Influence CVC 23152 – 23153 (driving under the influence of alcohol or drugs). Any DUI or Reckless Driving violation on your DMV printout within the last seven (7) years is an automatic disqualification.
  2. NO more than 1 moving violation and no "at fault" accidents within the last 3 years. NO license suspension, revocation or probation for a period of 3 years prior to the date of this posting.
  3. NO convictions of California State Vehicle Code 20001 (leaving the scene of an accident involving bodily injury or death).
  4. NO Failures to Appear or Failures to Pay on DMV printout at the time of submission.
  5. Any accidents on DMV printout must be accompanied by an insurance or police report verifying that you were not at-fault.

o If accident occurred while driving for an employer a company report is also required.

1. 6. Other violations, citations, and/or accidents will be reviewed on a case by case basis and may be cause for non-selection.

NOTE: ONLY DMV K4 reports will be accepted. A DMV K4 printout report (10 year driving record) MUST come from any DMV office. A complete DMV K4 report has the word ***END*** in capital letters at the end of the report. K4 reports that state: Unable to Print Entire Record will not be accepted. Request that the DMV provides you with a complete DMV K4 report with the final page that states ***END***

THE SELECTION PROCESS FOR THIS POSITION WILL INCLUDE:

There are six steps in the selection process. You must pass each step to move on to the next step. The steps consist of the following:

1. 1. 1. Successful completion of application screening process
      2. Video Examination and Written Examination
      3. Panel Interview
      4. Medical Examination, post offer of "conditional employment" (includes DOT medical and physical guideline requirements, a drug screen and physical abilities examination)
      5. Criminal Investigation
      6. Ten (10) year history conducted on Employment Background

*This position is classified as U.S. Department of Transportation - Federal Transit Administration “Safety Sensitive.” Under DOT FTA regulations, employees in “Safety Sensitive” positions are subject to pre-employment, reasonable suspicion, post-accident, random and return-to-duty drug and/or alcohol testing.

**The District will invite only those candidates whose qualifications most closely match the position requirements to continue in the selection process.

AN EQUAL OPPORTUNITY EMPLOYER

The Golden Gate Bridge, Highway and Transportation District provides equal employment opportunity for all qualified persons based on merit and other job-related factors without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical and mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions) gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation and any other status protected by state or federal law.

Applicants with Disabilities: The Human Resources Department will make reasonable efforts to accommodate applicants with disabilities to complete the Employment Application and in any job-related examination process. Please contact Human Resources at (415) 257-4535 to request assistance with an Employment Application. To request a job- related examination process accommodation, please submit your request to Human Resources with sufficient time to allow the District to consider the reasonableness of the request.

Revised 02/25/2020 MP

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required.

Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City.  Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance.  All activities are performed within specified legal guidelines.  Incumbents are expected to work independently and exercise judgment and initiative.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

Principal Transportation Planner

Stanislaus Council of Governments (StanCOG)
Modesto, CA
United States

Salary: 
$82,400-$118,141
==============================================================================

Exciting Job Opportunity Available!

The Stanislaus Council of Governments (StanCOG) is seeking a PRINCIPAL TRANSPORTATION PLANNER to join its management team and be a part of leading the transportation planning process in the Stanislaus region of northern California where StanCOG serves as the federally-designated Metropolitan Planning Organization (MPO), the state-designated Regional Transportation Planning Agency (RTPA), and the Local Transportation Authority (LTA).

The ideal candidate will have six or more years of transportation planning experience that includes at least one year of supervisory experience, a Bachelor's degree in regional, urban or transportation planning, community development, public policy or a related field from an accredited college or university, possess leadership and supervisory abilities, exceptional public speaking and presentation skills, write effective professional reports, and enjoy collaborating in a fast-paced team environment.

StanCOG offers a competitive salary and an excellent benefits package including retirement benefits, health benefits, a flex schedule and more!

TO APPLY:  Applicants must submit a cover letter, resume and completed StanCOG application (available at http://www.stancog.org/employment/) to HR@Stancog.org.

FOR MORE DETAILS on the position, please visit http://www.stancog.org/employment/

Email: 
HR@Stancog.org

Website: 
http://www.stancog.org/employment/
 

Senior Transportation Planner

Stanislaus Council of Governments (StanCOG)
Modesto, CA
United States

Salary: 
$76,941-$107,120
==============================================================================

Exciting Job Opportunity Available!

The Stanislaus Council of Governments (StanCOG) is seeking a SENIOR TRANSPORTATION PLANNER to join its leadership team and be a part of the transportation planning process in the Stanislaus region of northern California where StanCOG serves as the federally-designated Metropolitan Planning Organization (MPO), the state-designated Regional Transportation Planning Agency (RTPA), and the Local Transportation Authority (LTA).

The ideal candidate will have five or more years of transportation planning experience, a Bachelor's degree in regional, urban or transportation planning, community development, public policy or a related field from an accredited college or university, possess leadership abilities, effective public speaking and presentation skills, write professional reports, and enjoy collaborating in a fast-paced team environment.

StanCOG offers a competitive salary and an excellent benefits package including retirement benefits, health benefits, a flex schedule and more!

TO APPLY:  Applicants must submit a cover letter, resume and completed StanCOG application (available at http://www.stancog.org/employment/) to HR@Stancog.org.

FOR MORE DETAILS on the position, please visit http://www.stancog.org/employment/

Email: 
HR@Stancog.org

Website: 
http://www.stancog.org/employment/
 

The City of Redwood City invites you to apply for the position of Casual Maintenance Custodian. Under the direction of the Custodial Supervisor, the Casual Maintenance Custodian serves as the worker in the duties of care, upkeep, and cleaning of assigned buildings and related facilities.  The incumbent may be required to travel between several City buildings during their scheduled shift.  This recruitment is to fill a position that has been designated to cover a night shift from 5 p.m., to 1:30 a.m., including weekends.  This recruitment may also be used to fill similar casual positions through the City, shifts and schedules may vary, and may include daytime shifts as needed. 

Typical duties may include, but are not limited to the following:

• Sweep, vacuum, shampoo, mop, wax, strip, and polish floors.
• Dust and polish fixtures and equipment up to twelve feet from floor.
• Wash windows and doors up to twelve feet from floor.
• Clean desk and countertops if cleared of items.
• Empty and clean waste receptacles, place in appropriate outside bins. Move recycle bins in and out of assigned buildings as assigned.
• Clean and maintain restrooms in assigned buildings and facilities.
• Replace light bulbs up to twelve feet from floor.
• Lock and unlock doors; turn light and machines on and off; set alarms.
• Pick up papers and other debris and place in appropriate container.
• Maintain custodial supplies and equipment in each assigned building and facility.
• May perform or assist in performing minor and/or basic carpentry, electrical, plumbing and building maintenance work.
• Operate light duty equipment and machinery.
• Maintain effective communication utilizing email during each assigned shift.
• Perform related duties as assigned.

This is a non-benefited casual position.  A casual employee may not work more than 1000 hours per fiscal year.

Please click on the PDF link below to review the complete job announcement.