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PSE – HHSA CASE MANAGER I/II

CLOSE DATE: Friday, October 2nd, 2020

SALARY RANGE:
I  – $20.41  Per Hour
II – $22.55  Per Hour   

FINAL FILING DATE:
A complete application packet must be received in the Glenn County Personnel Department by 5:00 P.M., Friday, October 2nd, 2020
 

THE POSITION
The PSE – HHSA Case Manager I/II position Performs a variety of para-professional and responsible eligibility determination and case management duties for mental health, public health and community action division programs; and performs related duties as assigned at the Glenn County Health and Human Services Agency. The PSE – HHSA Case Manager II position is the full journey-level class within the HHSA Case Management Series. Employees within this class are distinguished from the HHSA Case Manager I by the performance of the full range of duties as assigned, responsible for direct client contact in the provision of case management including complex cases.   This position is at-Will, Temporary and Part-Time - scheduled for up to twenty-five (25) hours per week. This recruitment may be used to establish a list to fill future vacancies for the next twelve (12) months.

TRAINING AND EXPERIENCE
Experience:        I - Two (2) years of full-time experience performing advanced journey level or specialized clerical duties in an office environment. One (1) year of full-time experience performing duties comparable to a Case Manager I classification.

Training:            I/II - High school diploma or GED equivalent

Application forms may be completed on CalOpps.org or obtained from and returned to:
GLENN COUNTY PERSONNEL DEPARTMENT
525 W. Sycamore Street
Willows, CA  95988
Telephone (530) 934-6451 – Fax (530) 934-6452
TDD – No Voice (530) 934-6444
Website: www.countyofglenn.net

For a complete job description, please visit the Glenn County Personnel Department

THE COUNTY OF GLENN IS AN EQUAL OPPORTUNITY EMPLOYER. WE ENCOURAGE MINORITIES, WOMEN AND DISABLED INDIVIDUALS TO APPLY. IN ADDITION, BI-LINGUAL (SPANISH, HMONG, LAOTIAN) INDIVIDUALS ARE ENCOURAGED TO APPLY. WE ARE COMMITTED TO PROVIDING REASONABLE ACCOMMODATION TO APPLICANTS. QUALIFIED INDIVIDUALS WITH DISABILITIES WHO NEED A REASONABLE ACCOMMODATION DURING THE APPLICATION OR SELECTION PROCESS SHOULD CONTACT THE PERSONNEL DEPARTMENT

THE POSITION

Tri-City is recruiting for an individual to serve as a Clinical Therapist I/II for the Access to Care (ATC) Team. The Clinical Therapist I/II position will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community.  The Clinical Therapist I/II will report to a Program Supervisor or Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Conduct same day biopsychosocial assessments with both adults and children;

• Will formulate a differential diagnosis concerning the nature of the mental health challenge;

• Create treatment plans and complete all necessary Electronic Health Record documentation;

• Perform screenings, linkage to resources and provide crisis interventions and crisis assessments;

• Work on a multidisciplinary team to promote recovery and ensure Network Adequacy;

• Ability to work in a fast-paced environment and must have excellent attendance;

• Collaborate with outside agencies to coordinate care for individuals seeking services.

• Perform other duties as assigned, etc.

THE POSITION

Tri-City is looking for one special individual to serve as its Community Crisis Response Team (CCRT) Clinical Therapist II.  Under supervision, the CCRT Psychiatric Technician will provide field-based crisis intervention, linkage and referral, consultation, and education within the scope of practice.  The CCRT Psychiatric Technician will report to the Crisis Intervention and Medication Support Manager but will be located at Claremont City Hall.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to non-client community crisis calls with or without law enforcement;

• Obtain and maintain LPS designation in Los Angeles County;

• Ability to work with LPS designated facilities and ambulance companies to procure LPS beds and arrange for transfer of individuals that require a higher level of care;

• Perform field-based emergency mental health evaluations in accordance with agency procedure;

• Provide crisis intervention services to individuals, groups, and families;  

• Identify treatment needs and make appropriate referrals for necessary services;

• Assist clients and relatives with understanding behavioral health challenges and their reaction to them;

• Provide field-based crisis intervention by assessing for suicidal ideation, homicidal ideation and Grave Disability based on a mental health disorder

• Work on a multidisciplinary team to promote recovery; ability to work in a field-based, fast-paced environment; and other duties as assigned.

THE POSITION

Tri-City is looking for an individual to fill the position of Psychiatric Technician I/II/III whom will provide medication support services both in the field and at the office. This particular position is located within the Children & Family Services Department and will report to the Medication Support Team Manager & the Medication Support Services Supervisor. The Psychiatric Technician I/II/III will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community by providing all manner of adjunctive medication support services.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• In collaboration with the Agency’s Psychiatrists, will provide medication support services including injections, medication monitoring, non-prescription medication, etc.;

• Responsible for documentation per Electronic Health Record on a daily basis for services rendered;

• Provide direct and indirect care including taking and recording measures of the client’s physical condition such as temperature, blood pressure, pulse and respiration;

• Observe, evaluate, record, and report to professional staff changes in client’s condition;

• Implement de-escalation procedures and techniques to aid or clients in crisis to help prevent injury to themselves or others through verbal intervention;

• Obtain LPS-designation and work clients on an interagency basis as well as local agencies for client hospitalization when indicated;

• Work directly with entire treatment team, adjunctively for clients who require medication monitoring per Psychiatrist disposition as well as clients in crisis; and other duties as assigned.

Tri-City is actively recruiting to fill one vacancy for the position of Information Technology (IT) Specialist I within our IT Department.  Under supervision, the IT Specialist I will provide first level IT support to end users.  The IT Specialist I will report to the IT Project and Service Desk Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide direct, first-level support to users across the Agency and provide support to help desk/service requests.

• Helping set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.

• Set up audio/visual equipment, webinars, videoconferences, etc.

• Support the IT department and the Agency by troubleshooting systems and hardware, particularly after server migration or an organization-wide update.

• Identifies issues with new hardware or software and works with users or on the back end of servers to quickly resolve those issues and prevent delays.

• Prepare reports on hardware and software issues; Install, configure and maintain software and hardware systems; Assist in development and enhancement of IT systems.

• Analyze system issues and provide resolutions;

• Assist in maintaining Agency’s asset inventory database and other databases and reports;

• Maintain information security throughout the Agency.

• Set up antivirus programs at work stations, implement policies for email security, and perform periodic data audits and backups to prevent information loss and unauthorized access.

• Maintain confidentiality and security of company documents and clients.

• Recommend process improvements to ensure system reliability, scalability, security, integrity and performance.

• Ensure that all access and distribution to protected health information is in compliance with federal, state, and agency regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”); and other duties as assigned.

THE POSITION

Tri-City is looking for one special individual to serve as its Community Crisis Response Team (CCRT) Psychiatric Technician.  Under supervision, the CCRT Psychiatric Technician will provide field-based crisis intervention, linkage and referral, consultation, and education within the scope of practice.  The CCRT Psychiatric Technician will report to the Crisis Intervention and Medication Support Manager but will be located at Claremont City Hall.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to non-client community crisis calls with or without law enforcement;

• Obtain and maintain LPS designation in Los Angeles County;

• Ability to work with LPS designated facilities and ambulance companies to procure LPS beds and arrange for transfer of individuals that require a higher level of care;

• Perform field-based emergency mental health evaluations in accordance with agency procedure;

• Provide crisis intervention services to individuals, groups, and families;  

• Identify treatment needs and make appropriate referrals for necessary services;

• Assist clients and relatives with understanding behavioral health challenges and their reaction to them;

• Provide field-based crisis intervention by assessing for suicidal ideation, homicidal ideation and Grave Disability based on a mental health disorder;

• Work on a multidisciplinary team to promote recovery; ability to work in a field-based, fast-paced environment; and other duties as assigned.

THE POSITION

Tri-City is looking to fill a temporary vacancy for Program Support Assistant (PSA) I for the Adult Full-Service Partnership (FSP) Program.   This is a limited term position filling a vacancy due to a staff leave and the assignment is expected to last for approximately 4 to 6 weeks.  The PSA position provides administrative and clerical support to our clinical team who work directly with persons with moderate to severe behavioral health challenges. The PSA position will report to the Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Greet and provide general information to clients, visitors, vendors and staff, in person and on the telephone in a professional manner.

• Assist clients and utilize de-escalation and basic customer service techniques.  Attend, practice and apply agency wide trainings provided in working with consumers.  

• Assist clients by referring them to sources of information, handing out standard forms and explaining how to complete them, and answering requests for factual information by consulting various available sources.

• Input, update, track and extract information into appropriate databases such as Welligent Electronic Health Record billing system (EHR) and LADMH IS system and files; search records and files for data where judgment and discrimination are required in selecting or abstracting material.

• Search records and files for data where judgement and discrimination are required in selecting or abstracting material;

• Provide assistance to clinical staff; participate in group and individual support programs;

• Maintain records of all activities relating to client care and adhere to billing compliancy standard; perform other duties as assigned, etc.

THE POSITION

Tri-City looking to fill a unique opportunity for Clinical Supervisor I which oversees our Internship Program within our Wellness Center. The Clinical Supervisor I position will report to the Wellness Center Manager and will provide administrative and clinical supervision for 4-8 interns year-round. 

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Coordinate and oversee the operational activities as they pertain to the Master of Social Work (MSW) Student Internship Program;

• Develop, implement, and evaluate the field internship curriculum for 1st and 2nd year MSW interns;

• Assist with required monthly, quarterly reports, annual updates and other analysis and evaluations for assigned projects by analyzing and interpreting program data.

• Develop Wellness Center programming that is responsive, relevant and focused on promoting recovery and wellbeing for families and persons living with the impact of mental illness; including crisis intervention and special projects

• Collaborate with persons with lived experience, Tri-City communities, agencies, schools and local advocacy organizations;

• Recommend project updates to correspond with consumer and community needs, funding, and available resources.

• Other duties as assigned.

THE POSITION

Tri-City is looking to fill one vacancy for Clinical Therapist I/II within the Children’s School Partnership Program (SPT). The Clinical Therapist I/II will appeal to individuals who are passionate about working with children, adolescents, young adults and their families and may have or would like experience in a school setting.  The Clinical Therapist I/II will report to the School Partnership Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, collateral and group therapy for children, adolescents, and youth with mental illness;
   
• Provide crisis intervention and case management as needed at the school site in Pomona, California;
   
• Conduct mental health assessments, treatment plans, provide crisis intervention as needed and complete all necessary documentation;

• Collaborate with school staff regarding student mental health needs and maintain regular contact with parents;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;

• Screen and track school referrals, etc. & other duties as assigned.

THE POSITION

Tri-City is looking to fill a vacancy for the position of Mental Health Specialist (MHS) whom will provide individual, family, and group rehabilitative services to children, adolescents and families. The MHS will appeal to individuals who are inspired by working with an engaged community providing participant advocate and case management services to moderate to severe mentally ill children, adolescents and their families. This is a 50/50 field and office based position post COVID-19 that will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide crisis support and field visits; coordinate services with the team and complete necessary DMH documentation;

• Provide clients with linkage to community resources and appropriate referrals;
   
• Develop and determine appropriate referrals for continuation of care, hospital discharge planning, linkage to social services agencies, chemical dependency treatment providers;
   
• Evaluate client needs; plan, develop and implement group rehabilitation activities under the guidance of licensed, professional staff;
   
• Perform rehabilitation value and crisis counseling interventions at a level not requiring licensure as a mental health professional;
   
• Document and maintain records as required and as credentialed, include attendance records, daily visit logs, daily and/or weekly interdisciplinary notes; and perform other duties as assigned, etc.