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The Department of Finance currently has one vacant Analyst position in the Cashiering / Banking section of the Debt & Treasury Management division. 

Cashiering Duties

• Supervise Cashiering Staff by managing work schedules, distributing duties, and meeting unit’s goals
•                
• Demonstrate an aptitude for working with cashiering and database systems with the goal of becoming the administrator/expert.
•                
• Document cash handling and cashiering procedures. Train cashiering staff in Finance and other departments to ensure proper and consistent procedures are being used.
•                
• Manage Courier Service relationship which includes scheduling pickups, managing problems/issues to resolution, reconciling invoice before submitting it to manager for approval and payment.
•                
• Coordinate with Program Manager and Payment Processing Supervisor to cross train and provide backup for cashiers and Payment Processing staff, as needed
•                
• Manage the vault to ensure all contents are secure and accounted for.
•                
• Be the primary custodian of the petty cash and change funds kept in Cashiering. Custodians must place petty cash orders, provide cashiers with change, and audit funds regularly.
•                
• Respond to auditor requests   

Banking Duties:

• Develop standardized procedures for departments with Merchant Credit Card accounts to use managing their programs. Work with departments to train them on the procedures and their responsibilities as merchant account owners. Provide administration support for all accounts.
•                
• Work with IT’s Cybersource unit to insure PCI compliance is maintained for all merchant card accounts. Coordinate PCI training to staff of all merchant accounts.
•                
• Backup System Administrator for Wells Fargo CEO, Cybersource, AMEX, Union Bank, EBill Express and any others assigned by manager
•                
• Develop expertise is using banking platform to be the point person for City personnel in need of resolving issues or researching payments.
•                
• Assist with the banking RFP and implementation of new services once a provider is identified and contracted.
•                
• Attend annual banking reviews

• Participate willingly and effectively as a team member to achieve common goals of the Treasury Division

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  

The final candidate’s qualifications and experience shall determine the actual salary. The Analyst I salary range is $71,219.20-86.590.40/year. The Analyst II salary range is $77,729.60-94,452.80/year.  In addition to the starting salary, employees in Analyst I/II classifications shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

COVID-19 Remote Work

Please be aware that as a result of the COVID-19 pandemic, the Analyst may be expected to work remotely at least some of the time until further notice.  If this is required, the Analyst will be assigned a laptop by the City with all software and software access required to perform the assigned duties.  The Analyst will be required to have/provide their own internet connectivity and other requirements as specified in the City’s Remote Access Policy to be able to fully perform their responsibilities remotely in accordance with the City’s Policy Manual, Section 1.7.3 Remote Access, at https://www.sanjoseca.gov/your-government/city-manager/employee-relations/city-policy-manual.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST – COLLECTION SERVICES-CATALOGING

ROHNERT PARK HEADQUARTERS - 40 HOURS PER WEEK – FULL TIME

We are seeking a customer service driven professional to perform routine library work in materials support for Collection Services at Rohnert Park Headquarters.

THE POSITION:

Please see the attached job specifications for full details about this position.

TYPICAL DUTIES include, but are not limited to:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

MINIMUM QUALIFICATIONS

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

 DESIRED SKILLS AND ABILITIES:

• Close attention to detail
• Ability to work independently while following established procedures

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:                         $23.51/hour to $29.37/hour

CLOSING DATE:                            5:00 pm, Friday, November 27, 2020

Assessments tentatively scheduled for the weeks of 11/30 or 12/7, and interviews the week of 12/14.

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library

to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

RECRUITING PROTOCOL IN RESPONSE TO CORONAVIRUS COVID-19:

Pursuant to California Governor Newsom’s Executive Order N-29-20 issued on March 17, 2020, and all applicable COVID 19 Shelter in Place Orders issued by the Sonoma County Health Officer, the recruiting process including interviews, testing, etc. will be held via teleconference or online, if  possible, unless changes occur in the state and/or county health order.

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

Sonoma County Library values diversity, empowerment, community, unity, kindness, connection, and equity. We are committed to diversity and inclusion in the recruiting and hiring of staff.

LIBRARY SPECIALIST

                                                                                           Represented

Provides excellent customer service, performs a variety of clerical and technical library work related to materials support, circulation activities, and direct customer service within the Public Services Division; performs basic activities in acquisitions and processing, cataloging, and/or inter-library loan within the Collection Services Division according to defined procedures; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

This class works under general supervision, by a Supervising Library Specialist, Branch Manager, or other Librarian classification, wherein the assigned duties require the exercise of judgment or choice among pre-established actions, sometimes without clear precedents, but with concern for the consequences of the action. The employee may or may not work in close proximity to his/her supervisor. At the Public Services level, the employee may provide branch specific assistance to volunteers, Library Aides, and other inexperienced staff. At the Collection Services level, the employee may provide work direction and assistance to volunteers, Library Aides and other inexperienced staff in specific area of function.

Class Characteristics          

This is the journey-level materials support and customer service class in the clerical and technical library support series, assigned responsibility for the full range of circulation or collection services activities, including direct patron support and routine ordering, receiving, cataloging, and processing tasks.  Incumbents advise patrons of library policies, procedures, and services, resolve customer issues within established policies, and provide basic technological and reference support to customers.  Responsibilities also include assisting and training patrons on self-service equipment, answering routine directional and informational questions, and referring the more difficult technical or involved questions to appropriate paraprofessional or professional library staff. 

At this level, incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Maintaining confidentiality and security of patron accounts is an important part of the position.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This classification also performs shelving work and incumbents may provide general administrative and clerical support as needed.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.

Public Services Assignments:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Levies and collects fines and payments for lost, damaged and overdue materials; may waive fines and fees to a certain amount, and refers fine waiver questions and requests for larger amounts to a supervisor or manager.
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.
• Balances cash drawers and vending machine monies, and prepares deposits for the Budget and Finance Department.
• Retrieves, gathers, checks in, and organizes, sorts, routes and shelves materials
• May collect, receive, and process returned materials using a sorting machine.
• Ensures library material is in proper order and appearance (e.g. shelf facing).
• Sorts book and media delivered from other locations according to their branch stickers or patron hold/request slips; prepares materials for delivery to other branches and library systems.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting and sorting.
• Keeps magazines, periodicals, newspapers, telephone books, and other materials current and available for the public
• Refers more professionally advanced reference questions to appropriate library staff.
• Searches for and corrects sorting errors on bookshelves; relocates library materials as required
• Notifies management and/or security of issues related to public and/or safety.
• Cleans, mends, and repairs library materials according to effective conservation techniques within branch parameters; replaces bar codes, radio-frequency identification (RFID) tags and other identification as necessary.
• Orders supplies, distributes mail and prepares outgoing mail.
• May perform minor and routine maintenance on copy machines or computers.
• Maintains and processes various files, records, and reports; may perform other clerical and general office support tasks.

Collection Services Assignments – All:

• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Applies and encodes radio-frequency identification (RFID) tags.
• Accurately prints and applies bibliographic labels and spine labels.

• Processes new and current books, materials, periodicals, and gifts.
• Prepares materials for placement into circulation by covering books, applying appropriate labels, stickers, and other identifying materials.
• May be assigned to staff the Reception Desk at Library Headquarters; greets and directs visitors, monitors the public entrance of Headquarters; answers and transfers incoming phone calls to administration.

Acquisitions Assignments:

• Places orders for new books and materials in all formats; creates purchase orders in the Integrated Library System (ILS); receives and enters invoices into ILS; files invoices.
• Receives and organizes shipments of library materials; opens boxes and unpacks contents; verifies that contents of shipment match packing slip; inspects condition of materials.
• Communicates with external vendors; reports shortages, damaged items and other discrepancies to the appropriate vendor.
• Places orders for departmental supplies; distributes supplies to vendors and branches as needed.
• Manages Book Club inventory for the system; compiles annual calendar of book discussion group meetings; distributes books to branches.
• Oversees inventory, distribution to branches, and restocking of community resources.
• Opens, organizes and date stamps magazines, newspapers and microfilm received in the mail; review periodicals for damage and requests replacement issues from vendor; checks in periodical issues in the ILS; prints and applies periodical labels and barcodes; makes changes to serial control records and prediction patterns as needed; distributes periodicals to branches.

Cataloging Assignments:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

Interlibrary Loan Assignments:

• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

Qualifications

Knowledge of:

•  Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library systems.
• Principles, practices, and techniques of effectively dealing with the public and public relations.

• Library classification, cataloging, and bibliographic terminology.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Basic training principles.

Ability to:

• Maintain accurate logs, records, and basic written records of work performed.
• Inspect the work of staff and volunteers; maintain established quality control standards; train staff in proper work procedures within defined guidelines.
• Identify and implement effective course of action to complete assigned work.

• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.

• Operate modern office equipment including computer equipment and specialized library services software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Employees may be required to either sit or stand for prolonged periods of time.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

LIBRARIAN III - YOUTH SERVICES- CENTRAL

40 HOURS PER WEEK – FULL TIME

We are seeking a customer service driven library professional with excellent communication skills for our Central Santa Rosa Library.  The ideal candidate will have strong outreach, technical, and training skills and be willing to work in a sometimes fast-paced and often vibrant “all ages” environment. Bilingual Spanish Skills Preferred. Please fill out Supplemental Questionnaire.

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this full-time, benefited position develops and participates in the full range of routine to complex professional library services for the community, including the development of programs and services; identification of current community needs and the projection of future needs; and performs related work as assigned.

TYPICAL TASKS include, but are not limited to:

• Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures; performs grant-writing activities for assigned specialized area.
• Provides supervision to professional, technical, and paraprofessional staff and volunteers.
• Provides assistance to and advises patrons in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections to generate public support for library and fundraising efforts.
• Takes the lead in anticipating changes in community needs and changing technology and information services, and plans how to address needs and implement changes.
• Acts as the Person-in-Charge, including making responsible and appropriate decisions based upon patron and branch or unit needs.
• May participate in circulation functions at a public service desk as needed.

MINIMUM QUALIFICATIONS:

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; four (4) years of experience as a professional librarian. Must have a valid California driver’s license. Spanish bilingual skills preferred.

SALARY RANGE:               Librarian III - $37.60/hour to $46.96/hour

CLOSING DATE:                5:00 pm, Thursday, November 27,  2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library

to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

RECRUITING PROTOCOL IN RESPONSE TO CORONAVIRUS COVID-19:

Pursuant to California Governor Newsom’s Executive Order N-29-20 issued on March 17, 2020, and all applicable COVID 19 Shelter in Place Orders issued by the Sonoma County Health Officer, the recruiting process including interviews, testing, etc. will be held via teleconference or online, if  possible, unless changes occur in the state and/or county health order.

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

Sonoma County Library values diversity, empowerment, community, unity, kindness, connection, and equity. We are committed to diversity and inclusion in the recruiting and hiring of staff.

LIBRARIAN III

                                                                                          Represented

Under general supervision, provides excellent customer service, performs work of considerable difficulty, managing a highly specialized library assignment or system-wide program/support service, develops and participates in the full range of routine to complex professional, technical and/or direct library services to the community, including development of programs and services for target audiences; individual assignments may include responsibilities for specialized support services of a system-wide nature requiring particular expertise; identifies current community needs and projects future needs; participates in and makes recommendations for improving library services; and performs related work as required.

Receives general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  Provides supervision to professional, technical, and paraprofessional staff and volunteers. 

This is the advanced journey-level class in the professional Librarian series.  Incumbents fill a highly specialized library assignment that requires substantial specialized skills and experience. Incumbents are expected to function independently and exercise independent judgment, tact, and initiative in their involvement with programs, projects, or technical assignments.  Incumbents lead projects and programs within their area of specialty.  At this level, input regarding change to policy or Library-wide procedure may be given in the form of recommendations to management.  Responsibilities include planning, coordinating, and implementing library services and programs.  Individual assignments within this class may include the management and performance of reference, collection development and management, and/or cataloging.  Incumbents may assist and participate in the evaluation, selection, acquisition, retention, and special handling of various library materials.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  The Librarian III is distinguished from Librarian IV in that the latter is assigned responsibility for policy oversight and ultimate overall authority for an entire and major system-wide function, and serves as a member of the Library Management Team.  It is further distinguished from Branch Manager in that the latter has administrative responsibility for a full library branch facility and operation.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides countywide leadership in a designated area of specialized expertise such as special collections, archives management, cataloging, and/or large units of the Central Library. 
• Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures; performs grant-writing activities for assigned specialized area.
• Participates in the selection, direction and supervision of staff; assigns and schedules work and evaluates staff performance. 
• Develops, implements, and evaluates services and programs in a designated area.
• Provides assistance to and advises patrons, including children, young adults, adults, and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Answers readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Manages special collections of multi-media resources for an assigned area of the Library by reviewing, selecting and recommending the deselection of library materials in a variety of formats, including digital collections and resources; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections to generate public support for library and fundraising efforts; serves as a liaison to support groups; makes and maintains positive ongoing relationships with external groups in order to identify community needs and enhance public service; takes the lead in anticipating changes in community needs and changing technology and information services, and plans how to address needs and implement changes..
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials, including government documents, maps, and pamphlets.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Acts as the Person-in-Charge in the absence of the Division Manager, Central Branch Manager, Branch Manager, or other management staff member, including making responsible and appropriate decisions based upon patron and branch or unit needs.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs to remain knowledgeable in technological advances that impact library services, cataloging practices for all media, including digital resources, and in current and emerging metadata standards, and publishing industry and library material distribution systems.
• Represents the department at professional meetings as required.
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles, techniques, and practices of staff supervision, training, and performance evaluation; program development and administration; principles and practices of budget preparation and administration.
• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult and children’s services, including provision of reader’s advisory services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.
• Library services and available resources.
• Techniques for promoting and publicizing library services, programs, and events.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Depending on assignment, in addition to the above:

• Principles and techniques of archival practice.
• Special subject knowledge in areas such as the wine industry, genealogy, and Sonoma County history.

Ability to:

• Serve as the subject expert in a highly specialized field.
• Hire, train, supervise, motivate, and evaluate assigned staff.
• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and participate in collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; four (4) years of experience as a professional librarian.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

INFORMATION TECHNOLOGY MANAGER

ROHNERT PARK HEADQUARTERS

40 HOURS PER WEEK – FULL TIME

We are seeking a customer service driven IT Manager to be responsible and accountable for the smooth running of our computer systems for our 14 locations within the limits of requirements, specifications, costs and timelines. Please complete the required supplemental questionnaire as part of the application process. Applicants who do not respond to the supplemental questions will be eliminated from further consideration.

THE POSITION:

Please see the attached job specifications for full details about this position.

The Information Technology Manager plans, organizes, manages, and provides direction and oversight for all functions related to the Library’s computer network and telecommunications software and hardware infrastructure, including operating systems, enterprise applications, integrated library system (ILS), servers, etc.

TYPICAL TASKS include, but are not limited to:

• Manages the Information Technology Department; establishes, within Library policy, appropriate budget, service, and staffing levels.
• Develops the Library’s Information Technology plan and associated projects and budgets; monitors assigned budgets and manages expenditures.
• Oversees all functions of the integrated library system (ILS) including acquisitions, cataloging, circulation, serials, and the public interface component; administers and maintains the relational database and software modules supporting the Library’s ILS (Horizon). 
• Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.

Knowledge of:

• Current computer and telecommunications system features and their integration capabilities.
• Techniques for providing a high level of customer service to the public, volunteers, vendors, contractors, and Library staff, in person and over the telephone.
• Management principles and practices, including goal setting, program development, implementation, evaluation, and project management.
• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.

Ability to:

• Recommend and implement goals, objectives, and practices for providing effective and efficient information technology services.
• Actively participate in management team activities, contributing to deliberations, adding value to discussions as appropriate, offering support and assistance where needed, and keeping members informed of the status of projects and relevant issues.
• Manage and monitor complex projects, on-time and within budget.
• Plan, organize, schedule, assign, review, and evaluate the work of staff; train staff in work procedures.

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to graduation from an accredited four-year college or university with major coursework in computer science, information technology management, or a related field, and four (4) years of increasingly responsible administrative or management experience in the development and administration of computer systems, telecommunication systems, and local and wide area networks, including two (2) years of supervisory experience.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

SALARY RANGE:               IT Manager - $110,531.20 to $138,049.60/annually

CLOSING DATE:                Open until filled- First Review on Tuesday, November 24, 2020

                                                Interviews tentatively scheduled for week of 12/7/20 or 12/14/20

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library

to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

RECRUITING PROTOCOL IN RESPONSE TO CORONAVIRUS COVID-19:

Pursuant to California Governor Newsom’s Executive Order N-29-20 issued on March 17, 2020, and all applicable COVID 19 Shelter in Place Orders issued by the Sonoma County Health Officer, the recruiting process including interviews, testing, etc. will be held via teleconference or online, if  possible, unless changes occur in the state and/or county health order.

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

Sonoma County Library values diversity, empowerment, community, unity, kindness, connection, and equity. We are committed to diversity and inclusion in the recruiting and hiring of staff.

INFORMATION TECHNOLOGY MANAGER

Under general direction, provides excellent customer service, plans, organizes, manages, and provides direction and oversight for all functions related to the Library’s computer network and telecommunications software and hardware infrastructure, including operating systems, enterprise applications, integrated library system (ILS), servers, desktop computers and applications, local and wide area networks, printers, telecommunications systems, and the Library’s website; provides complex professional assistance to Library management staff and the Library Commission in areas of expertise; and performs other duties as required.

Receives general direction from the Library Director or a member of the senior management staff.  Exercises direct and/or general supervision over and provides training to assigned professional, paraprofessional, technical, and support staff. 

Class Characteristics

This is a management classification that manages, directs, and participates in all activities related to the Library’s computer, integrated library system (ILS), and telecommunications infrastructure; oversees, coordinates, and reviews the work of staff performing complex professional, technical, and office support related to all programs and activities of the Information Technology section; develops and administers current and long-range planning activities; manages the effective use of the Library's information technology and telecommunications resources to improve organizational productivity and customer service; oversees and participates in the administration and maintenance of the Library’s ILS (Horizon); and provides highly complex and responsible support to the Library Director in areas of expertise.  Responsibilities are defined by overall objectives and involve a high level of complexity and specialized information.  This class is differentiated from the Library Director in that the latter has oversight of all Sonoma County Library divisions, sections, programs, activities, and services. 

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and work standards for the Library’s information technology activities.
• Manages the Information Technology Department; establishes, within Library policy, appropriate budget, service, and staffing levels.
• Develops the Library’s Information Technology plan and associated projects and budgets; monitors assigned budgets and manages expenditures.
• Oversees all functions of the integrated library system (ILS) including acquisitions, cataloging, circulation, serials, and the public interface component; administers and maintains the relational database and software modules supporting the Library’s ILS (Horizon). 
• Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
• Plans, manages, and oversees the daily functions, operations, and activities of the Information Technology Department, including installation, operation, and maintenance of software and hardware, user support, development of user requirements, technology needs analysis, project management, and the administration and operation of computer and other information technology equipment and telecommunications systems.
• Develops and standardizes procedures and methods to improve the efficiency and effectiveness of information technology programs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; prioritizes and allocates available resources; identifies opportunities for improvement and makes recommendations to the Library Director.
• Manages and coordinates the work plan for the Information Technology section; meets with staff to identify and resolve problems; assigns work activities, projects, and programs; monitors work flow; reviews and evaluates work products, methods, and procedures.
• Procures information technology equipment and supplies; prepares and evaluates RFPs; evaluates products and vendors; negotiates contracts.
• Develops and reviews staff reports related to information technology activities and services; presents reports to the Library Commission and other committees and boards.
• Provides highly complex staff assistance to the Library Director; prepares and presents staff reports and other necessary correspondence.
• Conducts a variety of organizational and operational studies; recommends modifications to information technology programs, policies, and procedures, as appropriate.
• Implements adopted information technology and telecommunications plans, policies, and standards.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology; researches emerging products and enhancements and their applicability to Library needs.
• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Receives, investigates, and responds to problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
• Manages and executes special projects, such as technology upgrades.
• Performs all information technology and telecommunications related technical and professional duties and activities, as needed.
• Participates as an active member of the Library management team.
• Communicates orally, in writing, or through graphic representations and statistical summaries with colleagues, managers, employees, the public, organized employee groups, and representatives of various organizations.
• Performs other duties as assigned.

competencies

Knowledge of:

• Current computer and telecommunications system features and their integration capabilities.
• Techniques for providing a high level of customer service to the public, volunteers, vendors, contractors, and Library staff, in person and over the telephone.
• Management principles and practices, including goal setting, program development, implementation, evaluation, and project management.
• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Principles and practices of budget administration.
• Systems design and development techniques, including requirements analysis, feasibility studies, software design, programming, beta testing, installation, evaluation, and operational management.
• Applicable federal, state, and local laws, codes, and regulations related to the operation of the assigned division.
• Principles and practices of contract administration and evaluation.
• Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned division.
• General principles of risk management related to the functions of the assigned area.
• Recent and on-going developments, current literature, and sources of information related to the operations of information technology and telecommunications.
• Record keeping principles and procedures.
• Modern office practices, methods and computer equipment.
• Computer applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.

Ability to:

• Recommend and implement goals, objectives, and practices for providing effective and efficient information technology services.
• Actively participate in management team activities, contributing to deliberations, adding value to discussions as appropriate, offering support and assistance where needed, and keeping members informed of the status of projects and relevant issues.
• Manage and monitor complex projects, on-time and within budget.
• Plan, organize, schedule, assign, review, and evaluate the work of staff; train staff in work procedures.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Interpret, explain, and ensure compliance with Library policies and procedures, complex laws, codes, regulations, and ordinances.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represent the division and the Library in meetings with governmental agencies, community groups and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Establish and maintain a variety of filing, record-keeping, and tracking systems.

• Operate modern office equipment, including library computer system and equipment, copiers, printers, and software programs; access, retrieve, enter, and update information using a computer workstation.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Equivalent to graduation from an accredited four-year college or university with major coursework in computer science, information technology management, or a related field, and four (4) years of increasingly responsible administrative or management experience in the development and administration of computer systems, telecommunication systems, and local and wide area networks, including two (2) years of supervisory experience.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; the ability to operate a motor vehicle and to visit various branches and meeting sites.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

ABOUT THE POSITION:

Named one of America’s best small libraries in 2015, the Mill Valley Library is recruiting for an Adult Services Supervising Librarian. Candidate will report directly to the City Librarian, oversee the Division’s personnel, programming, and services, and help implement large-scale initiatives.

The Adult Services Supervising Librarian will:

• Help the Library and patrons transition through the stages of reopening during and post pandemic.
• Support and expand a reading culture for adults.
• Oversee Reference services including mentoring staff to provide excellent customer service.
• Assist with the planning and implementation of After Hours events and large-scale initiatives.
• Support existing and develop new programs for adults.
• Support Library and City efforts to address the need for greater diversity, equity and inclusiveness.
• Help the City Librarian prepare reports and work with the Library’s support groups.
• Select materials in assigned areas.

Typical Projects might include:

• Assess gaps in and make recommendations for improvement of services to elderly population.
• Create new services for local book clubs.
• Work with other selectors to increase the diversity of the collection.
• Assess Reference Desk operations and make changes as needed.
• Review website presence for adults; make recommendations for improvement.
• Help develop new programs to support the aging community and other vulnerable populations.

(See Job Description for complete list of essential duties & abilities.)

The City of Mill Valley is an Equal Opportunity Employer.

ABOUT THE LIBRARY:

Known for its beautiful facility and innovative programming, the Library welcomes 240,000 visitors annually, has a $2.4 million budget, 20 FTE staff, and 130 volunteers. 45,000 participants attend 1,200 programs offered each year. The Library has a Recording Booth, Apple Laptop Lab, Technology Center, Robotics Lab, SmartGarden, and History Room.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

Examples Of Duties:

• Provide a fun, safe, and stimulating environment for children of parents participating in Library programs and services.
• Ensure the health, safety and well-being of children, at any of the Library program child care locations, by providing close supervision of all activities.
• Plan age-appropriate activities while incorporating numeracy and literacy strategies and adhering to the established program schedule.
• Promote the physical, intellectual, social, cultural and emotional well-being of the children.
• Maintain a clean child care and education environment.
• Communicate effectively and professionally with parents/guardians regarding the learning and behavior of children. 
• Work with parents/guardians to meet children's needs when children require care outside of staff scope, such as changing diapers and feeding.
• Maintain friendly, positive and professional relationships with staff and families in the program. 
• Adhere to safety guidelines and generate all necessary correspondence and incident/accident documentation.
• Maintain program records as directed.
• Actively participate in all trainings, meetings and special events, as necessary.
• Maintain First Aid, and Child/Infant CPR Certifications. 
• Perform related duties as assigned.

QUALIFICATIONS
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• A high school diploma or equivalent; coursework in Early Childhood Education, Elementary Education or related field preferred.  
• A minimum of two years of child care experience is required.

Licensure/Certification:
Possess and maintain a valid Child/Infant CPR and First Aid certifications.

Knowledge of:

• Child development stages and principles.
• Child care best practices. 
• Developmentally appropriate activities for children of varying ages.
• Methods for managing groups of children and effective management of children's behavior. 
• Safety standards, program procedures, and guidelines related to the care and supervision of children. 

Skill/Ability to:

• Engage a group of children in a variety of types of play, including songs, story times, and hands-on learning activities.
• Observe, make recommendations and change approaches in order to meet different children's needs.
• Communicate effectively with diverse and multi-cultural individuals including young children, caregivers and parents.
• Exhibit professional work habits including reliability, dependability, flexibility, creativity and demonstration of enthusiasm.
• Exercise excellent judgment regarding the care of children. 
• Work flexible, varying shifts, including evenings, weekdays and weekends.

APPLICATION/EXAMINATION
This is an extra-help assignment. Anyone may apply. 

Final Filing Date: Continuous

If you are interested in being considered for this position, the following materials must be electronically submitted via email in a Word or PDF format:

• Resume
• A cover letter which includes your responses to the following questions:
  1. Why are you interested in supporting young children?
  2. What makes you a good candidate for this position? 

Please include the words "Early Child Care and Education Specialist – Extra Help" in the subject line of email submission. All submitted materials should be in a Word or PDF format. Submittals that do not include all required documents (Resume and Responses to the Supplemental Questions) will not be considered. Applications are not accepted online. 

Menlo Park Library seeks qualified candidates for on-call librarian positions in both the Adult and Youth Services divisions.

These extra-help, non-benefitted positions work on-call providing excellent customer service while performing a variety of professional library duties. Those duties could include reference, reader’s advisory, collection development and other tasks at a public information desk; leading events, programs or book clubs; digital literacy training for the public; and performing related work as assigned at the Menlo Park Main or Belle Haven branch library. A can-do attitude, a positive outlook, efficiency, approachability, and responsiveness to internal and external needs are all essential traits. Having a passion for libraries and a library's role in bridging technology gaps is required. Knowledge about technology, teaching and learning, and diversity is a must. Creativity, innovation, and flexibility are key to providing the quality of service our community deserves.

Schedules vary based on the needs of the library system. Both Menlo Park Library locations are open on Saturdays and Sundays. Selected candidates from this applicant pool may be assigned to work at either location. On-call librarian positions are scheduled for less than 20 hours per week and may not exceed 980 hours within a twelve (12) month period.

TYPICAL TASKS include, but are not limited to:

• Use tact, initiative, prudence, and independent judgment to provide service to our library users within general policy and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Provide assistance to and advise patrons of all age groups in the effective use of the Library’s collection, facilities and services; demonstrate the use of library resources, tools, equipment, and electronic reference sources; assist with digital downloads and respond to difficult or technical questions as they relate to the use of electronic resources. Compile subject bibliographies
• Answer readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources
• Develop an assigned area of the Library collection; review and analyze collection use; recommend books and materials for purchase based on patron needs and according to the variety of patron ages, abilities, education, interests, cultures, and socioeconomic backgrounds.
• Participate in the preparation of exhibits and the organization and presentation of a variety of programs or events for library patrons
• Perform other duties as assigned that support the overall objective of the position

Please see click on the Job Description URL for full details about this position.

Library Supervisor III (Eligibility List)
Bilingual Preferred but not required
Non Exempt, Represented, Full- Time

$80,995-$108,555 per year (DOQ)

Applications will be reviewed continuously starting December 3, 2020 for the eligibility list.   Additionally, we have 1 immediate opening at our Central Library. 

The Library Supervisor III is the most senior supervisory classification and oversees more complex library operations.  This recruitment will be used to establish an eligibility list for current and future Library Supervisor III openings that occur within the next 12 months.  We currently have Library Supervisor III openings.

Basic Function:
Plans, organizes, and supervises the operations of a medium to large branch library, a Central library division, or a major system function, such as collection management; ensures that the library provides community-focused services through outreach and partnerships; provides supervision and leadership to unit or branch staff.

Education and Experience Requirements
• Master’s Degree in Library and Information Science from an ALA accredited college or university
• Three (3) full-time  years’ experience as a professional librarian with two (2) of the years in a supervisory capacity
• Experience providing programs to youth and fluency in a foreign language is desirable

If you have questions regarding this posting please contact: Sacramento Public Library Human Resources Department at: humanresources@saclibrary.org or 916-264-2758

Sacramento Public Library is an Equal Opportunity Employer