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Supervising Librarian

San Rafael Public Library

Library & Arts Division

$6,055 - $7,360 per month

Plus excellent benefits

DEADLINE TO APPLY:  Apply by Tuesday, December 31, 2019, for first consideration

If you answered YES to any of these questions, we’d love for you to apply!

The Supervising Librarian is a coach, mentor, and guide with proven skills in leading people and managing programs and budgets.  He or she will be a highly collaborative, motivated and customer-focused individual with excellent communication skills.  The ideal candidate will want to be part of a dynamic leadership team, is willing to take risks, and be energized to change.  Previous experience demonstrating successful collaborations with school and community partners is highly desirable.

The Supervising Librarian position is in the Library & Arts Division of Library and Recreation.  This new department encourages the growth and development of a strong community by creating experiences that spark curiosity and enable lifelong learning.  We are dedicated to providing quality service through continual improvements to our programs and services for persons of all ages and abilities.  Under direction, the Supervising Librarian will plan and organize a specific section of the Library & Arts Division and is responsible for the full supervision of Library Assistants and other Librarians.

This multi-position class is a working supervisor level in charge of personnel and activities associated with a specific division or function.  These positions participate in the work of the unit as needed.  The positions are guided by established policies and procedures, principles of the field, and management personnel.  This class is distinguished from the Librarian II in that the latter is a professional specialist, whereas this class is a working professional supervisor with associated authorities and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following. Other duties may be assigned):

• Plans and schedules employee shifts, work days, rotation of tasks, and daily or special work assignments.
• Plans, develops, and implements procedures and processes.
• Plans and reviews the work of Library staff and volunteers.
• Interviews applicants for employment and recommends selection.
• Appraises employee performance, documents disciplinary problems, recommends and carries out disciplinary actions, and recommends merit increases.
• Maintains statistics and prepares reports.
• Maintains logs and records, conducts routine and special surveys and tabulation of usage of materials, patron demographics, and related information.
• Uses online systems to develop, organize and maintain collections.
• Acts as liaison for the division with other library divisions, City departments, and the community.
• Operates various computing devices.
• Oversees collection development for the division.
• Trains and supervises staff.
• Provides outreach to schools and community groups.
• Serves as reference librarian.
• Utilizes print, multimedia, and online library information resources to provide direct readers advisory and reference service to library patrons.
• Performs related duties as required.

To be eligible for this position you must have the knowledge of: 

• Principles and practices of supervision.
• Work planning and control, including selection, appraisal, counseling, and motivation of employees, and  planning, scheduling and directing work.
• Library services and collections.
• Professional practices and techniques of library science.
• Online library systems and information resources.

To be eligible for this position you must have the ability to:

• Supervise library staff directly; including planning, scheduling, assigning and appraising work, and counseling employees.
• Establish and maintain effective working relationships with other library staff, employees, and patrons. 
• Identify problems and develop effective courses of action for their resolution.
• Maintain complex records and prepare reports.
• Work evenings and weekends.
• Use online resources and computing devices.
• Use and explain library resources.
• Communicate effectively both verbally and in writing.
• Develop and promote library programs and services.

• Master’s in library science issued by a college or university accredited by the American Library Association is preferred.
• Five (5) years of professional library experience with three (3) years’ experience in adult services, children’s services, or branch operations.

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as safety rules, procedure manuals, and operating and maintenance instructions.
• Ability to write reports, correspondence, and procedure manuals.
• Ability to speak effectively before groups.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in inside environmental conditions.  The employee occasionally works with use of personal vehicle.  The employee occasionally works in evenings or weekends.  The noise level in the work environment is usually quiet.

APPLICATION AND SELECTION PROCESS: 

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following: application appraisal, oral board interview examination, fingerprinting/background check, pre-employment medical exam, and DMV report.  The passing point for the oral board examination final score will be 70%.   To file an application, go to:  www.calopps.org.  Select “Member Agencies”.   Select “San Rafael”.   Follow this clink to apply via calopps.org: https://www.calopps.org/san-rafael/job-19951886

For more information about the City of San Rafael, please visit www.cityofsanrafael.org

Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 no later than three (3) calendar days before the test date.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Clinical Therapist I for the Field Capable Services (Older Adult Support Services) Program. This position is a field based, bilingual position which requires the incumbent to meet with clients, ages 60+, in the field at private homes, senior residency sites, local senior centers, etc.  The Clinical Therapist I will report to a Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Under supervision, to provide counseling/psychotherapy, mental health assessment, consultation, & education within the scope of practice determined by licensure & Tri-City Mental Health policies & procedures;
   
• Provide crisis intervention to mentally ill/emotionally disabled individuals and their families;
   
• Provide case management services on or offsite; meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements; work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is looking for special individual to serve as a Clinical Therapist I or II for the Children’s Outpatient Program (COP) in the Child & Family Clinic. The Clinical Therapist I/II will appeal to individuals who are passionate about working with children, adolescents, young adults and their families.  The Clinical Therapist I/II will report to a Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, group therapy for children, adolescents, and youth with mental illness and their families;
   
• Provide crisis intervention as needed; collaborate with schools, DCFS and probation as needed;
   
• Provide field and office services; complete all DMH documentation;
   
• Conduct mental health assessments, sessions, treatment plans;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;
   
• Other duties as assigned, etc.

THE POSITION

Tri-City is looking for one special individuals to serve as a Community Navigator I/II for the MHSA Department.   This position requires field work and on-call duties for 1 or 2 weeks every month.  The Community Navigator position works to engage with people and their families who need services to help them quickly identify currently available services, including formal and informal supports and services tailored to the particular culture, ethnicity, age and gender identify. This position will report to a MHSA Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Recruit community-based organizations, faith based organizations, and other community groups to become a part of an active and ever growing locally based support network for people, including those most challenged by mental health issues;
   
• Follow-up with people they have engaged to ensure that they have connected with support structures and received the help they need;
   
• Use information technology and other means to map and keep up to date about the current availability of services and supports in the service area;
   
• Promote awareness of mental health issues & the commitment to recovery, wellness, & self-help;

• Ability to be a team player & have the ability to work in an environment that requires communication & engagement with supervisors & other team members; and other duties as assigned.

A complete job description available upon request.

THE POSITION:

Under the general supervision of the Youth & Family Services Clinical Supervisor, the Case Manager provides professional and clinical social work with high-risk adolescents, young adults, and/or families to assist them to obtain educational, health, employment and social services; coordinates and tracks all new referrals; maintains accurate case files, tracking systems and prepares reports as directed; participates in department and community meetings as necessary and may provide training and assistance to other staff or volunteers; performs related duties as needed.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Manage an active caseload of 20-25 clients.
• Receive, process and track all incoming case management, outreach, and counseling referrals.
• Conduct phone intakes with counseling and case management referrals and provide resources for immediate needs as necessary.
• Conduct comprehensive client assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to develop a case plan.
• Participate in the NHUSD’s Student Attendance Review Board and provide case management services for Union City youth in coordination with the Alameda County Truancy Court.
• Provide referrals for employee readiness programs, assists with employment applications and job readiness skills.
• Develop support systems to meet client needs by identifying and coordinating a variety of available services necessary to obtain family stabilization and self-sufficiency.
• Provide crisis intervention services, supportive counseling and advocacy for clients.
• Conduct home, juvenile detention center and school site visits as needed.
• Monitor and verify services provided to each client on a monthly basis to determine the quality and effectiveness of services provided.
• Prepare case notes and technical reports.
• Develops and implements new processes and procedures as needed.
• Communicate with other service providers, probation, schools, etc. as needed
• Prepare and presents training and educational programs.
• Attend meetings, trainings and workshops.

FINAL FILING DATE: We are accepting applications on a continuous basis; PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Library Page in the Parks, Recreation, and Libraries Department. The work schedule will be during normal Library hours including evenings and weekends. This position is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to performing routine, repetitive and manual work in connection with the use and maintenance of library resources.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Assist customers in the use of self-check machines, copiers, microfilm/fiche readers, computer printing with the print management systems and the computer reservations software.
• Register customers and collects payments for Parks, Recreation and Libraries classes and events.
• Shelve, sort, shift, and file library materials following established procedures.
• Check in returned materials, observing their condition and bringing damaged materials to the attention of higher level library personnel for disposition.
• Check out materials to customers.
• Organize returned materials and delivers them to proper sorting shelves.
• Use office equipment and personal computer to perform simple clerical tasks.
• Promote and enforce safety procedures.
• Assist with free and fee based library programs; assist with room set up; check in program participants; distribute program materials.
• Build and maintain positive working relationships with co-workers, other City employees, volunteers and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Basic knowledge of computers, alphabetizing, indexing, and/or filing methods.
• English usage, spelling, grammar and punctuation.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
• Modern office equipment, methods, procedures, and computer hardware and software.
• Principles and techniques of first aid and CPR.

Ability to:

• On a continuous basis, sit at desk and/or stand at counter for long periods of time; bend twist and reach, stoop, kneel and squat while shelving, opening boxes or moving equipment.
• Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less.
• Make accurate mathematical computations.
• Write and use keyboard to communicate and to enter circulation and collection data.
• Use carts to move library materials.
• Retrieve materials from high/low shelves.
• Assist in training library trainees and volunteers.
• Understand and translate City and Library policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Maintain accurate and up-to-date records.
• Communicate tactfully with customers.
• Communicate effectively and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No experience required.  Six months of general customer service experience or the equivalent in library employment is desirable.

Training:

• Equivalent to the completion of the eleventh (11th) grade or sixteen (16) years of age.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
2. This position requires candidates to have the equivalent to the completion of the eleventh (11th) grade or be at least sixteen (16) years of age. Do you meet this requirement?

• Yes
• No

3. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

4. The Library is open Monday through Wednesday 10 AM – 7 PM, Thursday and Saturday 10 AM – 5 PM, and Sunday 10 AM-2 PM. Please list what your availability is during our business hours.

Note: Minors may have preclusions or restriction in duties assigned pursuant to 29 CFR § 570.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

THE POSITION

Tri-City is looking for special individual to serve as a Clinical Therapist I or II for the Child & Family Clinic’s School Partnership Program. The Clinical Therapist I/II will appeal to individuals who are passionate about working with children, adolescents, young adults and their families and may have or would like experience in a school setting.  The Clinical Therapist I/II will report to a Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, collateral and group therapy for children, adolescents, and youth with mental illness;
   
• Provide crisis intervention and case management as needed at the school site in Pomona, California;
   
• Conduct mental health assessments, outreach, sessions, treatment plans, provide crisis intervention as needed and complete all necessary documentation;

• Collaborate with school staff regarding student mental health needs and maintain regular contact with parents;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;

• Screen and track school referrals, etc. & other duties as assigned.

THE POSITION

Tri-City is looking for one bilingual candidate to serve as a Mental Health Specialist (MHS) whom will provide mental health support services to mentally ill and emotionally disturbed person as part of the Adult/Older Adult Full Service Partnership (FSP) Program. The MHS will appeal to individuals who are inspired working with an engaged community by providing participant advocate and case management services to moderate to severe mentally ill adults and is a field based position.  The MHS will report to the Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of rehabilitative support services to mentally ill and emotionally disturbed persons to attain, restore, or improve physical, mental, or emotional functioning;
   
• Provide assistance to clinical staff; participate in group and individual support programs;
   
• Serve as a participant advocate; provide case management services;  the ability to work in the field to service clients at their home, shelter or elsewhere;
   
• Maintain records of all activities relating to client care and adhere to  billing compliancy standard;
   
• Perform other duties as assigned, etc.

BACKGROUND

The Fremont Family Resource Center (FRC) is a collaborative effort of over 20 State, County, City and non-profit agencies that support families in a variety of ways.   Services available at the FRC include: adult and youth employment; child care information, referral and subsidies; counseling and case management; housing information; parent support; immigration services; services for the disabled; nutrition services for mothers and children; health insurance counseling and SparkPoint FRC to help families build their financials assets.   The City of Fremont Human Services Department is the lead organization in the FRC collaborative and in SparkPoint FRC.

SPARKPOINT FREMONT FRC

Helping families get ahead financially is one of the core strategies identified by the FRC as an effective means of empowering and strengthening families and children.  In this vein, the FRC is one of 10 Bay Area SparkPoint Centers, and initiative coordinated by United Way of the Bay Area aimed at helping families to reach their financial goals.  The FRC is also a partner in “Earn It! Keep It! Save It! Alameda County, the county wide free tax preparation campaign helping families to claim the EITC.  

THE POSITION

Under the supervision of the SparkPoint Program Coordinator, the VITA Site Coordinator oversees site operations at a Volunteer Income Tax Assistance (VITA) site at the Fremont FRC, and 2 satellite sites located at Tri-Cities One Stop Career Center; and New Haven Adult School in Union City.  The Site Coordinator manages volunteers and works together with the VITA Quality Assurance Coordinator to efile returns in TaxSlayer and sends required reports to UWBA. The Site Coordinator coordinates and works with the Quality Assurance Coordinator, the VITA Coaches and Trainers and Quality Reviewers and FRC Staff to ensure that the site operates according to all guidelines, and that required statistics and surveys relating to the taxpayer information is handled appropriately.

This position is a part-time, temporary assignment.  The work schedule is as follows:
- 20 - 30 hours/week through December 16, 2019,
- 40 hours/week January - April 17, 2020, then
- 20 hours/week through October 2020 with two months off in July and August

Ability to attend monthly UWBA Site Coordinator meetings and trainings in Oakland required.

RESPONSIBILITIES

- Oversee all operational needs of a tax site.
- Recruit volunteers and ensure all volunteers meet the IRS training and documentation requirements according to their volunteer positions.
- Coordinate closely with quality reviewers and coaches and support their efforts to ensure accuracy of returns.
- Work closely with SparkPoint Coordinator to develop seamless connections to other SparkPoint Asset Building programs and services for clients.  
- Coordinate services with Census Fremont project, sharing opportunities for cross training and outreach.  
- Track and report hours for volunteers.  
- Maintain and monitor on-line customer appointment logs.
- Work collaboratively with In-take Sites and UWBA to coordinate the virtual VITA process.  Responsible for assigning returns to tax preparers, tracking return status, contacting customers, and updating and maintaining appropriate log sheets.
- Communicate effectively with site staff and to manage facilities support and scheduling issues
- Ensure timely electronic filing of tax returns and resolution of rejects, working closely with the VITA Quality Assurance Coordinator.   
- Address equipment, software, supply and other site needs in a timely fashion, working together with the IRS and UWBA EIKISI staff.
- Coordinate volunteer hospitality and volunteer recognition event, in collaboration with SparkPoint Coordinator.
- Communicate regularly with volunteers and maintain volunteer database.
- Create marketing materials for the VITA Program, i.e. flyers, articles for newspapers, electronic newsletters, email blasts, etc.
- Execute site procedures according to UWBA Campaign guidelines.
- Manage workflow of tax site: set-up space; facilitate client sign-in and intake; ensure orderly and thorough screening process and reduce wait time.
- Manage supplies and materials, keep files and supplies organized, and order new supplies when necessary. Keep track of site budget and expenses.
- Ensure security of confidential information.
- Ensure proper reporting and record keeping. Collect, compile and submit to the Campaign required statistics and surveys relating to the taxpayer information.
- Serve as the main contact for clients to address questions or concerns about their experience at the tax site. Promptly respond to inquiries from clients or the IRS.
- Other related duties as assigned.

BACKGROUND: In service to the City of Fremont and the Tri-City community for over 35 years, the City of Fremont’s Human Services Department (HSD) provides services to youth, families, and seniors.  During its tenure, HSD’s ability to build strong partnerships throughout Fremont’s diverse community has allowed it to become a trusted ally to residents who are most in need. As such, HSD is well suited to engage with hard to count populations to help educate them on the importance of the 2020 Census.  Under the direction of the City Manager’s Office, the Human Services Department, through its Aging and Family Services and Family Resource Center Divisions, will provide the platform for a targeted outreach and education effort that will ensure a complete count of the Hard to Count (HTC) residents living in southern Alameda County.

THE POSITION: The Census 2020 Volunteer Coordinator will work under the direction of a Management Analyst in the Fremont City Manager’s Office to oversee a coordinated effort to recruit and train Census 2020 volunteers who can educate and assist individuals to complete their census questionnaire.  

EXAMPLES OF DUTIES:
- Work with targeted community leaders to recruit volunteers within diverse community organizations.
- Develop a recruitment strategy using social media, Volunteer Match, current connections and email groups.
- Recruit volunteers with strategies used to attract volunteers for the FRC’s Volunteer Income Tax Assistance (VITA) program.
- Develop a training curriculum using tools provided by Complete Count Alameda County and State and Federal Complete Count resources as well.
- Embed Census volunteers in the FRC VITA program screening room, and at the FRC Welcome Center.
- Develop a staffing calendar for volunteers to be placed at VITA sites and the FRC Welcome Center to serve as our Question Assistance Center (QAC) at the Fremont Family Resource Center.
- Develop a strategy for conducting a complete count of the unhoused population, working in partnership with homeless service providers and the Winter Shelter. Develop a quasi-mobile Question Assistant Center, training homeless individuals to volunteer. By engaging volunteers who are experiencing homelessness in this activity, we feel other homeless individuals will be more likely to trust the information and complete the Census.
- Train volunteers to use technology required for Census completion use.
- Train partner agency volunteers on the use of technology required by this project.  
- Develop a volunteer outreach schedule as well to ensure that HTC residents are educated about the Census
- Other related duties as assigned.