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The San José Public Library System has numerous libraries throughout the City. We hire Library Pages for each of these locations, and for our Library Page Substitute Pool.  Library Pages selected for specific locations are normally scheduled to work approximately an average of 16 hours per week, on a year round regular basis. Library Pages selected for our Substitute Pool are scheduled to work at various locations as needed. The days and hours assigned will vary depending on which location you are assigned to and the scheduling needs of that branch/unit.  Most Library Pages will be required to work some evenings and weekends. 

Library Pages are responsible for providing direct customer service, filing materials on the shelves quickly and accurately so that customers can locate the items easily, providing assistance at the customer service desk, assisting in maintaining an orderly and welcoming environment by monitoring the facility, answering questions from customers in person or over the phone, explaining library policies and procedures, conducting basic searches on library catalogues, checking materials in/out, helping customers register for a borrower's card, collecting fines, interacting with and working well with other team members. 

These positions require pushing or pulling carts loaded with materials; packing, unpacking and transporting shipment boxes; reaching, bending, and stooping to put materials on low and high shelves; actively moving for several hours at a time, retrieving items from deep bins, and standing for periods of time. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Sonoma County Library

Announces an Employment Opportunity

LIBRARIAN I or II, ADULT SERVICES – NORTHWEST LIBRARY

40 HOURS PER WEEK – FULL TIME

We are seeking a customer service driven library professional with excellent communication skills for our full-time Adult Services Librarian position at the Northwest Regional Library. The ideal candidate will have strong outreach, technical, and training skills and be willing to work in a sometimes fast paced and often vibrant “all ages” environment. Share your talents and abilities while utilizing your librarian skills for community partnerships, basic to advanced computer training and downloadable Audio and eBook device help for the public. Spanish Bilingual Skills Preferred-Please complete the required supplemental questionnaire.

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this full-time, benefitted position provides excellent customer service while performing a variety of professional adult library services, including reference, reader’s advisory, collection development, event planning, outreach, digital literacy training for the public, and performs related work as assigned.

TYPICAL TASKS include, but are not limited to:

•     Provides general reference and reader’s advisory services
•      Explains library policies and procedures to patrons and staff
•      Assists, advises and instructs patrons on the use of library materials and equipment, including automated catalogs, the Internet, various software, eBooks and audio book reading and listening devices and digital literacy in general
•      Conducts reference searches using a variety of database, online, and other search techniques
•      Helps to maintain and select the addition of books, reference materials, CD’s, DVD’s, electronic media, and other library materials
•      Assists at the Circulation Desk when needed.
•      Assists in and/or directs the preparation of exhibits and the organization and presentation of a variety of programs and events, as well as forming community partnerships for co-events
•      Leads book discussion groups
•      Promotes the Library out in the community, at schools, and events, and provides written outreach through community publications as well as press releases and other promotions; may represent the Library in meetings with the community or special interest groups
•      Helps to maintain social media connectivity to the library public.
•      Works collaboratively with staff, the community and special interest groups.
•      The Librarian II performs all of these tasks but at a more difficult, higher level. May serve as
• Person-in-Charge when Branch Manager is absent.

MINIMUM QUALIFICATIONS:

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university. The Librarian II requires two years of appropriate professional experience working as a professional librarian, preferably in a public library. Must have a valid California driver’s license. Spanish bilingual skills preferred.

SALARY RANGES:            Librarian I -   $30.85/hour to $38.52/hour

                                           Librarian II - $32.40/hour to $40.46/hour

CLOSING DATE:                5:00 pm, Wednesday, February 12, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

Current Sonoma County Library Employees:  Please review the MOU, amended Article 10.5 regarding Part-time Employee Benefits to see how changing your status from full-time to part-time as a result of accepting a part-time position will impact your benefit premium costs for health, dental, and vision plans.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

    OCTOBER 2015

                FLSA: EXEMPT

LIBRARIAN I

                                                                    Represented

Under direct to general supervision, provides excellent customer service, performs a variety of professional Library services in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives direct to general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers.

Class Characteristics

This is the entry-level class in the professional Librarian series and is designed to provide incumbents with the experience and training necessary to plan, organize, and provide library program services at the journey level with a minimum of supervision.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments are typically limited in scope and within the design and procedural framework established by higher-level employees.  As knowledge and experience are gained, the work becomes broader in scope; assignments are more varied, and are performed with more independence.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  This class is distinguished from Library Associate in that it has greater responsibilities requiring a broader scope and depth of technical knowledge and professional training.  The class is further distinguished from Librarian II in that the latter is the full journey professional level, capable of performing the full range of assigned functions with considerable independence and judgment.  The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Answers readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in the preparation of exhibits and the organization and presentation of a variety of programs for library patrons.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

competencies

Knowledge of:

• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.
• Library services and available resources.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and participate in collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

     OCTOBER 2015

                FLSA: EXEMPT

LIBRARIAN II

                                                      Represented

Definition

Under general supervision, provides excellent customer service, performs a variety of professional Library duties in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers, and less experienced librarians.

Class Characteristics

This is the journey-level class in the professional Librarian series that functions as a specialist in a major program area such as children’s, young adult, adult, or cataloging, although incumbents may be temporarily assigned to other than the primary assignment as needs require. The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.  Appointment to Librarian II requires that the employee possess sufficient experience to perform competently at the full journey level.  Incumbents are expected to function independently with programs, projects, or technical assignments, provide training to other staff and volunteers, and lead projects and programs within their area of specialty.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices, including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments may include responsibility for piece of a major countywide function.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the program or service area to which assigned.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  The Librarian II is distinguished from Librarian III by the latter’s greater complexity of assignments, responsibilities that span multiple Library service areas, overall administration of a highly specialized and unique countywide function, the expectation to work with a greater amount of independence, exercising judgment and initiative, and the provision of supervision to support, technical, and paraprofessional staff and volunteers, as well as, part-time professional Librarians.    

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Develops, implements, and evaluates services and programs in a designated area such as adult services, children’s services, young adult services, and outreach.
• Provides difficult and extensive assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources, including automated catalogs and Internet software; assists with digital downloads.
• Answers routine to complex readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection development and management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books, reference materials, audiovisual materials, electronic media, Internet resources and other library materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds; may select books for a countywide collection; may manage collection budgets on a local or countywide basis.
• Recommends acquisition of equipment and policy and procedure revisions to improve patron service and efficiency in assigned program areas including adult, young adult, children, website services, or cataloging.
• Provides outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials, including government documents, maps, and pamphlets.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Represents the library in meetings with the community or special interest groups.
• Participates in library meetings related to assigned area.
• If assigned as an adult, young adult, or children’s librarian, directs the preparation of exhibits, organizes and presents programs, selects and recommends books and other materials including electronic media or online resources suitable for those being served, and provides reference services using a variety of media.
• If assigned as a cataloger oversees copy cataloging and creates original cataloging records, coordinates procedures for adding and deleting items with branch staff, maintains library standards for bibliographic records, upgrades catalog records as needed, and interprets cataloging policies to staff.
• May translate library materials from English into another language. 
• May plan and direct the work of non-librarian staff or volunteers.
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices, and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.  
• Library services and available resources.
• Techniques for promoting and publicizing library services, programs, and events.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Create, organize, and/or present appropriate programs for target age group.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and assist with collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; two (2) years of experience as a professional librarian.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST – SONOMA VALLEY

40 HOURS PER WEEK – FULL TIME

We have a full-time opening at the Sonoma Valley Regional Library. The position will perform routine library work and provide excellent customer service to our patrons. Spanish Bilingual Skills Preferred. Scheduled hours are currently Tuesday through Saturday 9 am-6 pm; hours may also include one evening per week, and may alternate between a Monday-Friday and Tuesday-Saturday schedules every several months.  Please fill out Supplemental Questionnaire.

 THE POSITION:

Please see the attached job specifications for full details about this position.

TYPICAL DUTIES include, but are not limited to:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience.  Spanish Bilingual skills preferred.

 DESIRED SKILLS AND ABILITIES:

• Ability to remain tactful when working with the public 
• Close attention to detail
• Ability to work independently while following established procedures
• Bilingual skills in Spanish preferred

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:               $23.51/hour to $29.37/hour plus benefits

CLOSING DATE:                5:00 pm, Tuesday, February 11, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

Current Sonoma County Library Employees:  Please review the MOU, amended Article 10.5 regarding Part-time Employee Benefits to see how changing your status from full-time to part-time as a result of accepting a part-time position will impact your benefit premium costs for health, dental, and vision plans.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARY SPECIALIST

Represented

Definition

Provides excellent customer service, performs a variety of clerical and technical library work related to materials support, circulation activities, and direct customer service within the Public Services Division; performs basic activities in acquisitions and processing, cataloging, and/or inter-library loan within the Collection Services Division according to defined procedures; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

This class works under general supervision, by a Supervising Library Specialist, Branch Manager, or other Librarian classification, wherein the assigned duties require the exercise of judgment or choice among pre-established actions, sometimes without clear precedents, but with concern for the consequences of the action. The employee may or may not work in close proximity to his/her supervisor. At the Public Services level, the employee may provide branch specific assistance to volunteers, Library Aides, and other inexperienced staff. At the Collection Services level, the employee may provide work direction and assistance to volunteers, Library Aides and other inexperienced staff in specific area of function.

Class Characteristics          

This is the journey-level materials support and customer service class in the clerical and technical library support series, assigned responsibility for the full range of circulation or collection services activities, including direct patron support and routine ordering, receiving, cataloging, and processing tasks.  Incumbents advise patrons of library policies, procedures, and services, resolve customer issues within established policies, and provide basic technological and reference support to customers.  Responsibilities also include assisting and training patrons on self-service equipment, answering routine directional and informational questions, and referring the more difficult technical or involved questions to appropriate paraprofessional or professional library staff. 

At this level, incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Maintaining confidentiality and security of patron accounts is an important part of the position.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This classification also performs shelving work and incumbents may provide general administrative and clerical support as needed.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.

Public Services Assignments:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Levies and collects fines and payments for lost, damaged and overdue materials; may waive fines and fees to a certain amount, and refers fine waiver questions and requests for larger amounts to a supervisor or manager.
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.
• Balances cash drawers and vending machine monies, and prepares deposits for the Budget and Finance Department.
• Retrieves, gathers, checks in, and organizes, sorts, routes and shelves materials
• May collect, receive, and process returned materials using a sorting machine.
• Ensures library material is in proper order and appearance (e.g. shelf facing).
• Sorts book and media delivered from other locations according to their branch stickers or patron hold/request slips; prepares materials for delivery to other branches and library systems.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting and sorting.
• Keeps magazines, periodicals, newspapers, telephone books, and other materials current and available for the public
• Refers more professionally advanced reference questions to appropriate library staff.
• Searches for and corrects sorting errors on bookshelves; relocates library materials as required
• Notifies management and/or security of issues related to public and/or safety.
• Cleans, mends, and repairs library materials according to effective conservation techniques within branch parameters; replaces bar codes, radio-frequency identification (RFID) tags and other identification as necessary.
• Orders supplies, distributes mail and prepares outgoing mail.
• May perform minor and routine maintenance on copy machines or computers.
• Maintains and processes various files, records, and reports; may perform other clerical and general office support tasks.

Collection Services Assignments – All:

• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Applies and encodes radio-frequency identification (RFID) tags.
• Accurately prints and applies bibliographic labels and spine labels.

• Processes new and current books, materials, periodicals, and gifts.
• Prepares materials for placement into circulation by covering books, applying appropriate labels, stickers, and other identifying materials.
• May be assigned to staff the Reception Desk at Library Headquarters; greets and directs visitors, monitors the public entrance of Headquarters; answers and transfers incoming phone calls to administration.

Acquisitions Assignments:

• Places orders for new books and materials in all formats; creates purchase orders in the Integrated Library System (ILS); receives and enters invoices into ILS; files invoices.
• Receives and organizes shipments of library materials; opens boxes and unpacks contents; verifies that contents of shipment match packing slip; inspects condition of materials.
• Communicates with external vendors; reports shortages, damaged items and other discrepancies to the appropriate vendor.
• Places orders for departmental supplies; distributes supplies to vendors and branches as needed.
• Manages Book Club inventory for the system; compiles annual calendar of book discussion group meetings; distributes books to branches.
• Oversees inventory, distribution to branches, and restocking of community resources.
• Opens, organizes and date stamps magazines, newspapers and microfilm received in the mail; review periodicals for damage and requests replacement issues from vendor; checks in periodical issues in the ILS; prints and applies periodical labels and barcodes; makes changes to serial control records and prediction patterns as needed; distributes periodicals to branches.

Cataloging Assignments:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

Interlibrary Loan Assignments:

• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

Qualifications

Knowledge of:

      Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library systems.
• Principles, practices, and techniques of effectively dealing with the public and public relations.

• Library classification, cataloging, and bibliographic terminology.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Basic training principles.

Ability to:

• Maintain accurate logs, records, and basic written records of work performed.
• Inspect the work of staff and volunteers; maintain established quality control standards; train staff in proper work procedures within defined guidelines.
• Identify and implement effective course of action to complete assigned work.

• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.

• Operate modern office equipment including computer equipment and specialized library services software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Employees may be required to either sit or stand for prolonged periods of time.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

Apply for a Library Assistant position with San Mateo County Libraries (SMCL) and join us in igniting growth through transformative experiences!

• Provide excellent customer service to library patrons by assisting them with circulation, technology, and questions on a variety of topics.
• Work to efficiently process and merchandise library materials to get books, movies, and music into the hands of our customers.
• Present exciting library programming to customers of all ages, inside and outside of the library.
• Serve on committees and positively contribute to the San Mateo County Libraries' strategic initiatives.

• Seek out opportunities to inspire with friendly customer service and actively provide opportunities for discovery, enrichment, and uplifting the community.
• Communicate clearly and considerately with co-workers, volunteers, and patrons.
• Model exemplary customer care in all interactions--including in person, at a program, at outreach events, helping with library card or circulation issues, address suggestions for improvements, or otherwise ensure that our library users are uniformly welcomed.
• Work with a variety of technologies to provide services to library patrons and troubleshoot computer issues.
• Use independent judgment to interpret and apply library policies and procedures.
• Work collaboratively with staff and volunteers to reach goals.
• Plan and lead a variety of creative, exciting programs for the public in concert with Librarian and Community Program Specialist staff.
• Contribute innovative ideas for library programs and services in the branch and throughout SMCL.
• Thrive in a changing environment.
• Thrive in initiating interactions, starting conversations, and marketing the library to the community, one person at a time.
• Communicate inclusivity and cultural sensitivity and be approachable in verbal, written, and non-verbal communications.
• Work a required schedule that includes a combination of day, evening, and weekend shifts.

QUALIFICATIONS 
Knowledge of:

• Excellent customer service practices.
• Modern library services and functions.
• Internet searching skills.
• Computers and technology
• Correct written and oral English usage.
• Basic math.

Skill/Ability to:

• Deal tactfully and effectively with a wide variety of individuals.
• Interpret and apply library procedures and policies.
• Use, and teach patrons to use, a changing variety of technologies.
• Plan, promote, and execute library programming.
• Be flexible in responding to frequent change.
• Direct and instruct volunteers.
• Work with a cash drawer, make change, determine cash balances, etc.
• Understand and follow oral and written directions.
• Demonstrate accuracy and attention to detail.

Experience and Education: Qualified candidates possess any combination of education and experience that would likely provide them with the required knowledge, skills, and ability.

• Library Assistant I: No specific education or experience is required.
• Library Assistant II: One year of public contact and support experience in a library.

Other Requirements: 

• Must be available to work a schedule that includes a combination of days, evenings, and rotating weekends.
• A valid driver's license (Bookmobile position only)

APPLICATION/EXAMINATION 
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form.

The examination process will consist of an application screening (weight: pass/fail) and a panel interview or oral examination (weight: 100%). Based solely on the information provided in the application materials, an application screening committee will select those applicants whose education, training and experience most closely matches the needs of the department. Those selected will be invited to a panel interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

~ Tentative Recruitment Schedule ~
Final Filing Date: February 3, 2020
Application Screening: Week of February 10, 2020
Civil Service Panel Interview:  March 2, 3, and 4, 2020
Departmental Interview: TBD
 

Analyst: Ximena Burns (01212020) (Library Assistant I/II - K009/K010)

THE CITY OF LARKSPUR INVITES APPLICATIONS FOR THE POSITION OF

Librarian I

35 hours per week - $32.43 - $41.39 per hour

Plus excellent benefits package

Deadline for applications is February 3, 2020 at 10:00 p.m. PST

The City of Larkspur seeks qualified and enthusiastic candidates for this excellent career opportunity!

THE POSITION

Under the general direction from the Library Director, the Librarian performs a variety of professional library work which may include: public services; youth services, technical services; readers’ advisory, electronic services, collection development and management, cataloging, community outreach, other special services, and performs related work as assigned.

The incumbent functions as a specialist in major program assignments such as children’s or adult services, technical services, reference, or electronic services; and may be cross-trained for assignments in other specialized areas as needed. The selected candidate may be assigned any of the duties listed above. Librarian I is the entry-level in the professional librarian series. The Librarian I is expected to be proficient with library systems and applications, assist with collection development and cataloging and technical services, and provide public services to patrons. This position reports to the Library Director. Although there are no direct reports, the Librarian I may provide technical and functional direction and training to paraprofessional staff and volunteers as needed.

The Larkspur Library is a small public library located on the first floor of City Hall in the heart of Larkspur’s downtown. Library services are provided by the Library Director, three professional Librarians, a Circulation Supervisor, and a Library Assistant. The Library seeks to enrich the lives of its community by providing the library resources and services needed to fulfill their informational, recreational, and cultural interests. The Library acts as a responsive resource for independent, lifelong learning, provides a comfortable space and opportunities for the community to gather and connect, and fosters a love of reading in its patrons. The Library collection is comprised of 50,000 books, DVDs, audiobooks, and magazines. As part of the Marin County MARINet Consortium, the Library shares the collections of the other five Marin County city libraries, the nine Marin County Free Library branch libraries, the Dominican University of California and the College of Marin collections. Patrons have access to a full range of library databases, and the wider library collections of surrounding California libraries through Link+.

IDEAL CANDIDATE

The ideal candidate will possess a Master’s Degree in Library and Information Science or a similar curriculum from an American Library Association accredited educational program and will possess at least two years of experience working in a public library or similar professional library setting. Furthermore, the ideal candidate will possess experience with Sierra or a similar Integrated Library System. Experience working with a regional consortium of libraries strongly desired and an interest in emerging trends in library services and working for a small community library with an emphasis on patron customer experience is a must. The ideal candidate will be expected to proficiently use computerized library information systems and tools, including web browsers, web PAC, and Microsoft Office suite.

REPORTING TO THE LIBRARY DIRECTOR, THE SELECTED CANDIDATE WILL:

ESSENTIAL DUTIES AND RESPONSIBILITIES (May include but are not limited to the following:)

• Develop, implement and evaluate services and programs in a designated area such as Children’s,

Young Readers or Adult Services.

• Provide public information and readers' advisory services, instruct patrons in the use of library resources, tools, equipment, and print and electronic reference sources, including reference materials, digital resources, databases, catalogs and other online resources.
• Assist users on public access computers and personal devices in learning basic technology and device skills and methods of accessing digital information and library services.
• Perform bibliographic searches using both print and non-print sources.
• Maintain and troubleshoot electronic and online resources.
• Teach digital literacy, including to outreach community patrons and create supporting patron handouts and guides.
• Work with the Library Director on assessing emerging technologies and electronic services, implementing new services where appropriate.
• Work with the Library Director to develop library-wide policies and procedures aligned with the mission and goals of the Larkspur Library and City, and communicate these policies and procedures to staff and library patrons.
• Respond to and resolve difficult, complex and sensitive patron complaints and inquiries.
• Provide training to other library staff as needed.
• Under the direction of the Library Director, coordinate, market and implement programs for adults, youth and families, prepare and distribute public relations and informational materials relative to the activities of the library.
• Under the direction of the Library Director, perform outreach to the community, community organizations, and schools, inform community members and organizations about library services, programs and collections.
• Under the direction of the Library Director, prepare publicity and informational materials including displays and exhibits, flyers, posters, brochures, blogs, web pages, bibliographies and webliographies.
• Review new publications and collection materials and select materials and resources for acquisition or disposition as appropriate. Select materials and collaborate with the Collection Development team to provide relevant collections based on knowledge of community and/or target audience interests.  Interact with vendors to obtain library collection materials.
• Perform regular Integrated Library System database maintenance to ensure that all records are accurate and updated.
• Create and maintain assigned statistical and operational reports and compile relevant data.
• Organize, maintain and catalog/index a variety of print and digital materials.
• Perform original cataloging of print and non-print materials and maintain and update catalog files.
• Process interlibrary loan requests.
• Alone or with other staff members, process new materials.
• Troubleshoot and resolve a variety of issues related to acquisitions, circulation and reference.
• Respond to suggestions, requests or concerns from library users or community members.
• Demonstrate the value of the Larkspur Library and library services in the community and

represent Larkspur Library on MARINet’s working groups, as assigned.

• Participate in meetings, committees or projects intended to enhance services or promote

consistent policies and procedures across the department, as assigned.

• Participate in professional development and training. Perform special reading and research to remain abreast of current literature and professional trends.
• Create and update website content. May serve as Library Website Lead, coordinating the design and maintenance of the library website.
• Participate in the selection of library staff and volunteers, when assigned.
• Plan and conduct community and staff meetings and work groups, when assigned.
• Coordinate with the Library Director on budgetary needs and expenditures. Analyze needs for staff, equipment and other resources and prepare associated reports and documents.
• Work on special projects assigned by the Library Director.
• Maintain awareness of emerging trends in technology, reference services and librarianship.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS INCLUDE:

Sufficient experience and education related to providing professional library services to demonstrate the knowledge and skills listed and to perform the essential duties is required.

A typical way of obtaining the required qualifications is:

• Possession of a Master’s Degree in Library and Information Science or similar curriculum from an American Library Association accredited educational program. 
• At least two years in a professional library setting is desirable.

In addition, qualified candidates must:

• Be willing and able to work Saturdays and evenings.

• If necessary during an emergency or disaster, work as Disaster Service Worker (DSW) as required of all public employees

 in the State of California.

SELECTION PROCESS:

It is important to complete all required application materials. All applications will be screened for completeness and possession of minimum qualifications. Qualified applications will be reviewed in detail to identify the most qualified candidates to interview. One or more selection interviews will occur during the interview process. Additional pre-employment procedures include a background check. It is anticipated that the successful candidate will begin employment as soon as possible upon successful completion of all procedures.

APPLICATION PROCEDURE:

To be considered for this exciting opportunity, candidates should complete an online application through CalOpps.org. Please search for the category "Library" on CalOpps, or follow the link below directly to our CalOpps page:

https://www.calopps.org/city-of-larkspur

All required application materials must be submitted. Required materials include:

• A completed application
• Resume attached in PDF format
• Complete answers to all supplemental questions
• Proof of Master’s Degree in Library and Information Science or equivalent (scan of degree or transcript) attached in PDF format
• Cover letter/letter of interest for the position attached in PDF format. This letter should include additional information you believe would help us assess your qualifications for the job. In addition, please include how you believe this position fits into your professional development and long-term professional goals.

Inquiries may be directed to Janet Thiessen at jthiessen@centralmarinpolice.org. The City of Larkspur is not responsible for the failure of Internet forms or e-mail in submitting your application. NOTE: A comprehensive job description can be found on the City of Larkspur’s website. Applications must be received by January 27, 2020 at 10:00 p.m. to be considered in the first review of applications.

BENEFITS OVERVIEW:

• Substantial City contributions to medical and dental insurance coverage for employees and eligible dependents.
• CalPERS defined benefit retirement, 2.0% @ 55 formula for current or "classic" PERS members; 2.0% at 62 for new members. The employee is responsible for payment of the employee share of the pension cost.
• Vision care expense reimbursement for employees.
• Paid vacation, holiday and sick leave.
• Deferred compensation, flexible spending accounts, and credit union membership available to employees.
• City-paid EAP, long-term disability and life insurance.

ABOUT THE COMMUNITY OF LARKSPUR:

The City of Larkspur is a full-service municipality. We are located in the heart of Marin County, nine miles north of San Francisco, at the base of beautiful Mount Tamalpais. The City has a mix of commercial, residential and industrial uses. The residential population is approximately 12,000. Larkspur has a wonderful historic downtown, with shops and nationally recognized cafes and restaurants. A mix of lovely homes, condominiums and apartments are situated in the surrounding hills and along the Corte Madera Creek. Attractive shopping centers provide services and amenities for our residents and visitors. The Larkspur Ferry whisks commuters across the bay to Downtown San Francisco.

Larkspur is a close-knit community with a well-educated population. Residents are actively involved in important local decisions about quality of life issues and the future direction of their city. The City Council encourages a high level of interaction between its citizenry and city government so that important issues are thoroughly discussed.

Accommodation: Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources by emailing jthiessen@centralmarinpolice.org upon submittal of application.

THE CITY OF LARKSPUR IS AN EQUAL OPPORTUNITY EMPLOYER

THE CITY OF LARKSPUR INVITES APPLICATIONS FOR THE POSITION OF

Librarian I

35 hours per week - $32.43 - $41.39 per hour

Plus excellent benefits package

Deadline for applications is February 3, 2020 at 10:00 p.m. PST

The City of Larkspur seeks qualified and enthusiastic candidates for this excellent career opportunity!

THE POSITION

Under the general direction from the Library Director, the Librarian performs a variety of professional library work which may include: public services; youth services, technical services; readers’ advisory, electronic services, collection development and management, cataloging, community outreach, other special services, and performs related work as assigned.

The incumbent functions as a specialist in major program assignments such as children’s or adult services, technical services, reference, or electronic services; and may be cross-trained for assignments in other specialized areas as needed. The selected candidate may be assigned any of the duties listed above. Librarian I is the entry-level in the professional librarian series. The Librarian I is expected to be proficient with library systems and applications, assist with collection development and cataloging and technical services, and provide public services to patrons. This position reports to the Library Director. Although there are no direct reports, the Librarian I may provide technical and functional direction and training to paraprofessional staff and volunteers as needed.

The Larkspur Library is a small public library located on the first floor of City Hall in the heart of Larkspur’s downtown. Library services are provided by the Library Director, three professional Librarians, a Circulation Supervisor, and a Library Assistant. The Library seeks to enrich the lives of its community by providing the library resources and services needed to fulfill their informational, recreational, and cultural interests. The Library acts as a responsive resource for independent, lifelong learning, provides a comfortable space and opportunities for the community to gather and connect, and fosters a love of reading in its patrons. The Library collection is comprised of 50,000 books, DVDs, audiobooks, and magazines. As part of the Marin County MARINet Consortium, the Library shares the collections of the other five Marin County city libraries, the nine Marin County Free Library branch libraries, the Dominican University of California and the College of Marin collections. Patrons have access to a full range of library databases, and the wider library collections of surrounding California libraries through Link+.

IDEAL CANDIDATE

The ideal candidate will possess a Master’s Degree in Library and Information Science or a similar curriculum from an American Library Association accredited educational program and will possess at least two years of experience working in a public library or similar professional library setting. Furthermore, the ideal candidate will possess experience with Sierra or a similar Integrated Library System. Experience working with a regional consortium of libraries strongly desired and an interest in emerging trends in library services and working for a small community library with an emphasis on patron customer experience is a must. The ideal candidate will be expected to proficiently use computerized library information systems and tools, including web browsers, web PAC, and Microsoft Office suite.

REPORTING TO THE LIBRARY DIRECTOR, THE SELECTED CANDIDATE WILL:

ESSENTIAL DUTIES AND RESPONSIBILITIES (May include but are not limited to the following:)

• Develop, implement and evaluate services and programs in a designated area such as Children’s,

Young Readers or Adult Services.

• Provide public information and readers' advisory services, instruct patrons in the use of library resources, tools, equipment, and print and electronic reference sources, including reference materials, digital resources, databases, catalogs and other online resources.
• Assist users on public access computers and personal devices in learning basic technology and device skills and methods of accessing digital information and library services.
• Perform bibliographic searches using both print and non-print sources.
• Maintain and troubleshoot electronic and online resources.
• Teach digital literacy, including to outreach community patrons and create supporting patron handouts and guides.
• Work with the Library Director on assessing emerging technologies and electronic services, implementing new services where appropriate.
• Work with the Library Director to develop library-wide policies and procedures aligned with the mission and goals of the Larkspur Library and City, and communicate these policies and procedures to staff and library patrons.
• Respond to and resolve difficult, complex and sensitive patron complaints and inquiries.
• Provide training to other library staff as needed.
• Under the direction of the Library Director, coordinate, market and implement programs for adults, youth and families, prepare and distribute public relations and informational materials relative to the activities of the library.
• Under the direction of the Library Director, perform outreach to the community, community organizations, and schools, inform community members and organizations about library services, programs and collections.
• Under the direction of the Library Director, prepare publicity and informational materials including displays and exhibits, flyers, posters, brochures, blogs, web pages, bibliographies and webliographies.
• Review new publications and collection materials and select materials and resources for acquisition or disposition as appropriate. Select materials and collaborate with the Collection Development team to provide relevant collections based on knowledge of community and/or target audience interests.  Interact with vendors to obtain library collection materials.
• Perform regular Integrated Library System database maintenance to ensure that all records are accurate and updated.
• Create and maintain assigned statistical and operational reports and compile relevant data.
• Organize, maintain and catalog/index a variety of print and digital materials.
• Perform original cataloging of print and non-print materials and maintain and update catalog files.
• Process interlibrary loan requests.
• Alone or with other staff members, process new materials.
• Troubleshoot and resolve a variety of issues related to acquisitions, circulation and reference.
• Respond to suggestions, requests or concerns from library users or community members.
• Demonstrate the value of the Larkspur Library and library services in the community and

represent Larkspur Library on MARINet’s working groups, as assigned.

• Participate in meetings, committees or projects intended to enhance services or promote

consistent policies and procedures across the department, as assigned.

• Participate in professional development and training. Perform special reading and research to remain abreast of current literature and professional trends.
• Create and update website content. May serve as Library Website Lead, coordinating the design and maintenance of the library website.
• Participate in the selection of library staff and volunteers, when assigned.
• Plan and conduct community and staff meetings and work groups, when assigned.
• Coordinate with the Library Director on budgetary needs and expenditures. Analyze needs for staff, equipment and other resources and prepare associated reports and documents.
• Work on special projects assigned by the Library Director.
• Maintain awareness of emerging trends in technology, reference services and librarianship.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS INCLUDE:

Sufficient experience and education related to providing professional library services to demonstrate the knowledge and skills listed and to perform the essential duties is required.

A typical way of obtaining the required qualifications is:

• Possession of a Master’s Degree in Library and Information Science or similar curriculum from an American Library Association accredited educational program. 
• At least two years in a professional library setting is desirable.

In addition, qualified candidates must:

• Be willing and able to work Saturdays and evenings.

• If necessary during an emergency or disaster, work as Disaster Service Worker (DSW) as required of all public employees

 in the State of California.

SELECTION PROCESS:

It is important to complete all required application materials. All applications will be screened for completeness and possession of minimum qualifications. Qualified applications will be reviewed in detail to identify the most qualified candidates to interview. One or more selection interviews will occur during the interview process. Additional pre-employment procedures include a background check. It is anticipated that the successful candidate will begin employment as soon as possible upon successful completion of all procedures.

APPLICATION PROCEDURE:

To be considered for this exciting opportunity, candidates should complete an online application through CalOpps.org. Please search for the category "Library" on CalOpps, or follow the link below directly to our CalOpps page:

https://www.calopps.org/city-of-larkspur

All required application materials must be submitted. Required materials include:

• A completed application
• Resume attached in PDF format
• Complete answers to all supplemental questions
• Proof of Master’s Degree in Library and Information Science or equivalent (scan of degree or transcript) attached in PDF format
• Cover letter/letter of interest for the position attached in PDF format. This letter should include additional information you believe would help us assess your qualifications for the job. In addition, please include how you believe this position fits into your professional development and long-term professional goals.

Inquiries may be directed to Janet Thiessen at jthiessen@centralmarinpolice.org. The City of Larkspur is not responsible for the failure of Internet forms or e-mail in submitting your application. NOTE: A comprehensive job description can be found on the City of Larkspur’s website. Applications must be received by January 27, 2020 at 10:00 p.m. to be considered in the first review of applications.

BENEFITS OVERVIEW:

• Substantial City contributions to medical and dental insurance coverage for employees and eligible dependents.
• CalPERS defined benefit retirement, 2.0% @ 55 formula for current or "classic" PERS members; 2.0% at 62 for new members. The employee is responsible for payment of the employee share of the pension cost.
• Vision care expense reimbursement for employees.
• Paid vacation, holiday and sick leave.
• Deferred compensation, flexible spending accounts, and credit union membership available to employees.
• City-paid EAP, long-term disability and life insurance.

ABOUT THE COMMUNITY OF LARKSPUR:

The City of Larkspur is a full-service municipality. We are located in the heart of Marin County, nine miles north of San Francisco, at the base of beautiful Mount Tamalpais. The City has a mix of commercial, residential and industrial uses. The residential population is approximately 12,000. Larkspur has a wonderful historic downtown, with shops and nationally recognized cafes and restaurants. A mix of lovely homes, condominiums and apartments are situated in the surrounding hills and along the Corte Madera Creek. Attractive shopping centers provide services and amenities for our residents and visitors. The Larkspur Ferry whisks commuters across the bay to Downtown San Francisco.

Larkspur is a close-knit community with a well-educated population. Residents are actively involved in important local decisions about quality of life issues and the future direction of their city. The City Council encourages a high level of interaction between its citizenry and city government so that important issues are thoroughly discussed.

Accommodation: Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources by emailing jthiessen@centralmarinpolice.org upon submittal of application.

THE CITY OF LARKSPUR IS AN EQUAL OPPORTUNITY EMPLOYER

Date Posted:            January 20, 2020

Classification:          PROJECT SPECIALIST, TOBACCO USE PREVENTION EDUCATION (TUPE)- 50%
(This position is grant funded through June 30, 2022.  Continuance in this position is contingent upon additional funding beyond June 30, 2022)
                                   Open recruitment

Work Schedule:       4 hours per day; 5 days per week (Monday – Friday); 12 months per year
 

Salary Range:            Step A            Step B            Step C            Step D            Step E
(monthly)                 starting            6 mos          18 mos           30 mos          42 mos
                                   $4,477            $4,735           $5,007            $5,294           $5,599

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Student Services Division; Safe and Supportive Schools Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065

Application Deadline:          Friday, February 7, 2020     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Director, Safe and Supportive Schools, plan, coordinate and promote various tobacco prevention education projects in support of schools and districts in San Mateo County with a special focus on the Court and Community Schools and perform related duties as assigned.

Essential Job Functions:              

• Perform a variety of specialized activities to provide support for the implementation of Tobacco Use Prevention Education (TUPE) research-validated substance abuse prevention programs in public schools and Court and Community Schools
• Schedule and provide ongoing support for annual research-validated substance abuse prevention program trainings and alternative to suspension trainings
• Develop and facilitate parent and community education, including a community health fair, two bilingual parent and community education nights and bilingual tobacco use prevention literature
• Convene and coordinate a task force to monitor the progress of this project, guide the development and selection of trainings and materials and ensure all health and wellness policies have been updated to include tobacco prevention measures
• Provide ongoing technical assistance, training and mentoring to teachers regarding the implementation of research-validated substance abuse prevention programs
• Assist with the coordination and implementation of research-validated substance abuse prevention programs in Court and Community Schools
• Develop policies and protocols for cessation referrals as well as protocol for addressing tobacco use on community school campuses    
• Serve as a liaison between the County Office of Education, school districts, students, and outside agencies regarding research-validated substance abuse prevention programs; respond to inquiries and provide information concerning related activities, policies, procedures and objectives
• Conduct classroom visits to ensure programs are being implemented with fidelity
• Coordinate youth development opportunities for Court and Community School students
• Facilitate the administration of the California Healthy Kids Survey at the Court and Community Schools
• Distribute and collect student surveys, as required for project activities
• Compile information and prepare and maintain a variety of narrative and statistical records, reports and files related to assigned activities
• Communicate with County Office of Education personnel and various outside agencies to exchange information, coordinate activities and resolve issues or concerns
• Assist in assuring budget expenditures do not exceed established limitations
• Attend and participate in various meetings, conferences, professional learning opportunities, and special events; prepare and deliver oral presentations concerning youth development activities
• Operate a variety of office equipment including a copier, fax machine, projector, computer and assigned software; drive a vehicle to conduct work

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  Bachelor’s degree in Education, Psychology, Behavioral Studies, Sociology, Public Health or related field

EXPERIENCE:  Two (2) years of experience in school climate and/or health and wellness development

Specialized Skills and Knowledge:     

• Knowledge of Tobacco Use Prevention Education (TUPE) programs and strategies
• Ability to prepare, coordinate, and provide communications, information, trainings, meetings, workshops and resources in support of the TUPE program’s operations and activities
• Ability to provide consultation and technical assistance to subcontractors, teachers, court and community school staff, parents and others concerning TUPE operations and activities
• Ability to establish and maintain partnerships with service providers to facilitate and enhance the TUPE program
• Ability to provide training and consultation to teachers, staff and parents on TUPE initiatives
• Ability to analyze situations accurately, identify and evaluate schools’ needs in regards to TUPE and adopt an effective course of action
• Knowledge of California Health Education Content Standards
• Knowledge of research validated substance abuse prevention programs
• Ability to serve as a liaison between the County Office of Education, school districts, teachers, and outside agencies regarding research validated substance abuse prevention programs Knowledge of project management techniques
• Knowledge of practices and procedures involved in developing and implementing training activities
• Ability to visit project sites to observe activities, confer with teachers and staff, and provide technical support
• Ability to monitor services provided by subcontractors to assure compliance with standards, requirements, and contact specifications
• Knowledge of diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of San Mateo County students
• Ability to work collaboratively with individuals and groups from diverse backgrounds
• Ability to use interpersonal skills including tact, patience, courtesy, and cultural sensitivity
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of instructional methods and techniques
• Ability to implement various communication systems and appropriate methodologies
• Ability to interpret, apply and explain applicable policies and procedures
• Ability to prepare and deliver oral presentations
• Ability to communicate effectively both orally and in writing
• Ability to evaluate the performance of assigned personnel and provide direction to staff
• Knowledge of record-keeping and report preparation techniques
• Ability to prepare and maintain a variety of comprehensive reports, records and files
• Ability to meet schedules and timelines
• Ability to work independently with little direction
• Ability to operate a variety of office equipment including a computer and assigned software

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone, as well as make presentations
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials and work with students
• Strength and dexterity to lift and carry up to 30 pounds.

Examination Process:  The examination process for this classification will consist of:

1. A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. An oral board examination (anticipated date- February 28, 2020)

Only the highest qualified candidates will be invited to attend the examinations.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

FINAL FILING DATE: We are accepting applications on a continuous basis; PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Library Page in the Parks, Recreation, and Libraries Department. The work schedule will be during normal Library hours including evenings and weekends. This position is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to performing routine, repetitive and manual work in connection with the use and maintenance of library resources.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Assist customers in the use of self-check machines, copiers, microfilm/fiche readers, computer printing with the print management systems and the computer reservations software.
• Register customers and collects payments for Parks, Recreation and Libraries classes and events.
• Shelve, sort, shift, and file library materials following established procedures.
• Check in returned materials, observing their condition and bringing damaged materials to the attention of higher level library personnel for disposition.
• Check out materials to customers.
• Organize returned materials and delivers them to proper sorting shelves.
• Use office equipment and personal computer to perform simple clerical tasks.
• Promote and enforce safety procedures.
• Assist with free and fee based library programs; assist with room set up; check in program participants; distribute program materials.
• Build and maintain positive working relationships with co-workers, other City employees, volunteers and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Basic knowledge of computers, alphabetizing, indexing, and/or filing methods.
• English usage, spelling, grammar and punctuation.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
• Modern office equipment, methods, procedures, and computer hardware and software.
• Principles and techniques of first aid and CPR.

Ability to:

• On a continuous basis, sit at desk and/or stand at counter for long periods of time; bend twist and reach, stoop, kneel and squat while shelving, opening boxes or moving equipment.
• Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less.
• Make accurate mathematical computations.
• Write and use keyboard to communicate and to enter circulation and collection data.
• Use carts to move library materials.
• Retrieve materials from high/low shelves.
• Assist in training library trainees and volunteers.
• Understand and translate City and Library policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Maintain accurate and up-to-date records.
• Communicate tactfully with customers.
• Communicate effectively and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No experience required.  Six months of general customer service experience or the equivalent in library employment is desirable.

Training:

• Equivalent to the completion of the eleventh (11th) grade or sixteen (16) years of age.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
2. This position requires candidates to have the equivalent to the completion of the eleventh (11th) grade or be at least sixteen (16) years of age. Do you meet this requirement?

• Yes
• No

3. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

4. The Library is open Monday through Wednesday 10 AM – 7 PM, Thursday through Saturday 10 AM – 5 PM, and Sunday 10 AM-2 PM. Please list what your availability is during our business hours.

Note: Minors may have preclusions or restriction in duties assigned pursuant to 29 CFR § 570.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

ABOUT THE POSITION: Sacramento Public Library is seeking an emotionally intelligent, inspirational and strong team leader to reinvent and manage our Communications Department. The Communications Manager is responsible for working closely with managers and staff and will lead the vision for strengthening the Library’s brand and messaging.

The Communications Manager will plan, direct and manage activities and operations of the Library’s Communications and Marketing Department; work closely with executive team and managers to develop public relations, branding and messaging; manage the Library’s web, social media and intranet platforms and provide leadership in development of system-wide plans, policies and procedures.

The position requires creativity, dedication, flexibility and passion for public service and a desire to strengthen the role libraries plan in the 21st Century. Do you have a passion for storytelling and strengthening our role in the community? Do you possess excellent verbal and written communications skills? Are you willing to speak up for what you believe and help us move the organization forward? Can you disagree and commit if another decision is made? Do you believe in the strength of a team? Then you may be the right fit for Sacramento Public Library!

Join our award-winning library system and make us greater!

ABOUT THE LIBRARY: The Sacramento Public Library is the fourth largest library system in California, serving more than 1.4 million residents in Sacramento County, including the incorporated cities of Citrus Heights, Elk Grove, Galt, Isleton, Rancho Cordova and Sacramento.  The system is a Joint Powers Authority, governed by a 15-member board comprised of elected officials from each of the member jurisdictions, with representation based on each jurisdiction’s population.  The Authority operates 28 libraries, including the Central Library in downtown Sacramento, has 300 FTE staff members, a collection of 1.5 million volumes and an annual budget of $48 million. Nearly 800,000 residents have library cards and 8 million items are circulated annually. The Library welcomes more than 4 million visitors annually.  

EDUCATION AND EXPERIENCE: Any combination of equivalent education and experience that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities required would be: Bachelor’s degree from an accredited college or university in communications, marketing, public relations or a related field is required. Master’s degree in Communications, marketing Public Administration or Library and Information Science from an American Library Association (ALA) accredited college or university is preferred. Five (5) years’ experience in communications, public relations or marketing with two (2) years at the supervisory or managerial level. Experience in public libraries, nonprofits or government agencies preferred.

The Library provides an excellent benefits package which includes: competitive salary, generous leave, car allowance and the option to participate in the Library’s 401 and 457 plans. This position is covered by an unrepresented personnel resolution and the salary is within the management broadband.

The hiring range for this position is $85,170 to $96,000 depending on qualifications.