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Sonoma County Library

Announces an Employment Opportunity

 

ADMINISTRATIVE SPECIALIST/NON-CONFIDENTIAL – PROGRAMS & EVENTS

ROHNERT PARK HEADQUARTERS

40 HOURS PER WEEK – FULL TIME

 

Under the general direction of the Youth Services Administrator, this position is responsible for helping to plan and coordinate events for all ages held in library facilities, as well as with the mobile library van. This position assists with the promotion of library events and services, develops and coordinates promotional materials (print and online), communicates with community partners, vendors and stakeholders, and assists with the procurement of supplies to support library events, and will drive the mobile library van as needed.

Spanish Bilingual Skills Preferred – Please complete the required supplemental questionnaire.

 

THE POSITION:

Please see the attached job specifications for full details about this position.

 

Under general supervision, this full-time, benefited position provides excellent customer service, performs a variety of paraprofessional administrative and specialized program support duties of considerable complexity, and other duties as required.

 

TYPICAL TASKS include, but are not limited to:

Prepare and analyze data

• Prepare and maintain a variety of data-driven records and reports, including statistics for event attendance and record keeping of performers’ and speakers’ fees
• Under direction, develop and maintain a database of presenters and performers
• Gather, tabulate, display, and assist in analyzing data, draft reports, tables, and other documents, and answer correspondence
• Assist in preparing internal communications necessary for execution of events such as print requests, work orders, help tickets, budget reports, activity reports, and statistics

Provide assistance for Public Services events & programs

• Under direction, work closely with staff to deliver a coordinated offering of events, programs and exhibits for the public, both inside and outside library buildings
• Inventory program supplies for in-branch events and the mobile library. Procure and coordinate purchasing of supplies for all events and programs when necessary.
• Schedule and cancel events, issue contracts to performers, maintain calendars, handle room scheduling, and coordinate availability of equipment, presentation aids, and mobile van
• Assist with preparation of displays, bibliographies, or other suitable materials to support event topics
• Assist with coordination and maintenance of event calendars
• Attend events, as needed, to ensure efficient operation

Provide general administrative duties

• Prepare reports, compile and analyze statistics
• Provide budget information to Budget and Finance by keeping records and developing reports to track the business activities of the position
• Identify opportunities for media coverage
• Assist with distribution of marketing materials
• Participate in Marketing Team meetings, and present data to assist managers in making operational and administrative decisions

 

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to graduation from an accredited four-year college or university with major coursework in library science, education, business or public administration, finance, human resources, management, or a related field, and two (2) years of administrative or programmatic experience.  Valid driver’s license is required, as this position will be driving the mobile library van as needed.  A 5-year DMV printout must be submitted at the time of hire.

 

SALARY RANGE:                 Administrative Specialist/Non-Confidential – $31.62/hour to $39.48/hour

 

CLOSING DATE:                   5:00 pm, Thursday, November 12, 2020

 

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library

to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Resumes will not substitute for a completed application.

 

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

 

RECRUITING PROTOCOL IN RESPONSE TO CORONAVIRUS COVID-19:

Pursuant to California Governor Newsom’s Executive Order N-29-20 issued on March 17, 2020, and all applicable COVID 19 Shelter in Place Orders issued by the Sonoma County Health Officer, the recruiting process including interviews, testing, etc. will be held via teleconference or online, if possible, unless changes occur in the state and/or county health order.

 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

 

 

The Sonoma County Library is an Equal Opportunity Employer

 

 OCTOBER 2015        FLSA: NON-EXEMPT

 

 

 

ADMINISTRATIVE SPECIALIST

                                            

Definition

Under general supervision, provides excellent customer service, performs a variety of paraprofessional administrative and specialized program support duties of considerable complexity requiring thorough knowledge of the assigned program or department, its procedures, and operational details; provides administrative support to management, departmental staff, and professional library staff; performs research on a wide variety of special and ongoing projects; composes and prepares correspondence, reports, and presentations using considerable judgment in content and style; plans, organizes, and coordinates program activities; provides assistance for a wide variety of assignments related to the administration of grants, personnel, accounts/budgets, contracts, research projects, and department programs; and performs other duties as required.

 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff.  May provide training and work direction to support staff, contractors, and/or volunteers. 

Class Characteristics

This is a journey-level class, responsible for performing complex administrative and program support duties, including assisting in department-related projects and programs.  Employees at this level are required to be fully trained in all procedures related to the assigned area(s) of responsibility, working with a high degree of independent judgment, tact, and initiative.  Incumbents are typically responsible for the coordination of a program or activity, under the oversight of a member of management, who establishes the policy and working procedures of the function.  Employees in this classification may coordinate and lead the work of support staff, contractors, and volunteers.  This class is distinguished from the Accounting Coordinator in that the latter performs a variety of technical, accounting, and administrative duties in support of Library financial functions such as processing accounts receivable and accounts payable. 

 

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

 

• Provides administrative support to managers and departmental staff by assisting with duties of a complex nature; acts as a liaison between management, library staff, and the public in support of library programs; participates in meetings and presents data to assist managers in making operational and administrative decisions. 

• Schedules and/or coordinates program and departmental activities and meetings, including preparing agendas and informational packets, arranges for necessary room set-up and materials to be available at meetings, taking minutes, assigning action items, and maintaining calendars.

• Assists or administers assigned department projects and/or programs as assigned by management staff; provides assistance to department staff in various research and department-related projects.
• Confers with management professionals and others in order to gather necessary information to assist in the preparation of narrative and statistical reports and resulting recommendations.
• Trains or orients staff and others in assigned areas in program activities, and in the use of documents, data, or library automated systems; researches and corrects problems.
• Tracks expenditures and monitors program and/or departments budgets; reviews and submits invoices; participates in and coordinates purchasing for the program and/or department.
• Assists in reviewing and monitoring federal, state, and other grant programs; assists in preparing or coordinating applications for such grants; assists in the bidding and contracting process including contract review and monitoring activities.

• Organizes and carries out administrative assignments; researches, compiles, and organizes information and data from various sources on a variety of specialized topics related to programs in assigned area; checks and tabulates standard mathematical or statistical data; prepares and assembles reports, manuals, articles, announcements, and other informational materials.

• Composes, types, edits, and proofreads a variety of complex documents, including forms, memos, administrative, statistical, financial, and staff reports, and correspondence for department staff from rough draft, dictation equipment, handwritten copy, verbal instructions, or from other material using a computer; inputs and retrieves data and text using a computer terminal; checks draft documents for punctuation, spelling, and grammar; makes or suggests corrections.
• Prepares and processes reports, forms, and grant applications; creates records, requests for payments, purchase orders, invoices, contracts, and agreements.
• Develops and implements filing, indexing, tracking, and record-keeping systems; researches records within areas of assigned responsibility to prepare reports and provides follow-up information to customer and staff inquiries.

• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.
• Monitors and orders office and other related supplies; prepares, processes, and tracks purchase requisitions for services and materials; receives vendor invoices; prepares request for payment for department head approval.
• Acts as a department representative within community groups to relay or obtain relevant information regarding departmental activities.

• Coordinates and integrates department services and activities with other Library departments, programs, and outside agencies.

• Operates a variety of standard office equipment, including job-related computer hardware and software applications, copiers, postage meters, facsimile machines, multi-line telephones, and transcription equipment; may operate other department-specific equipment.
• Assists in various aspects of general administrative processes such as purchasing, facilities, operations, office automation, safety, personnel, customer service, and public information.
• Communicates orally, in writing, or through graphic representations and statistical summaries with colleagues, managers, employees, the public, organized employee groups, and representatives of various organizations.
  • Performs other duties as assigned.

 

COMPETENCIES

 

Knowledge of:

• Principles and practices of library administration management and government.

• Basic principles, practices, and procedures of funding sources and grant funds disbursement.

• Project and/or program coordination, research processes, and report preparation techniques.
• Municipal programs such as, but not limited to, purchasing, finance, budgeting, and other related governmental programs.
• Organizational practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.

• Basic principles and practices of public administration as applied to operational unit and library program administration.
• Basic principles and practices of fund accounting and public agency budgeting.

• Research and reporting methods, techniques, and procedures.
• Sources of information related to a broad range of library programs, services, and administration.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Public relations techniques.

• Principles and practices of contract administration and evaluation and budget tracking.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned program or department.
• Record keeping principles and procedures.

• Modern office practices, methods, and computer equipment and applications related to the work.

• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

 

Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities.

• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Plan, organize, and carry out assignments from management staff with minimal direction.
• Conduct research on a wide variety of administrative topics including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.

• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.

• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.

• Establish and maintain a variety of filing, record keeping, and tracking systems.

• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.

• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.

• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 

Qualifications

Education and Experience:

 

Equivalent to graduation from an accredited four-year college or university with major coursework in library science, education, business or public administration, finance, human resources, management, or a related field, and two (2) years of administrative or programmatic experience.

 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

 

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

 

 

 

 

DESCRIPTION/RESPONSIBILITIES:

     Partners in Reading (PAR) is a department within SJPL that delivers adult and family literacy services to residents of San José. Volunteer tutors are trained and matched with adults to assist with reading, writing, problem solving, computer and life skills. Over the last 30 years, PAR has trained over 4,574 tutors who have instructed over 6,470 adult learners. PAR has expanded beyond one-to-one and small group tutoring and has developed and delivered vocational literacy programs and enhanced its family literacy program. PAR has also been offering basic and advanced ESL classes at libraries and community centers. 

 

     The ideal candidate will be responsible for planning, implementing, and evaluating the above mentioned programs as well as have a strong understanding of current trends in adult and family literacy that may result in the development of new programs and services for SJPL. Other duties will include: directing and evaluating staff; writing, implementing, and monitoring grants; monitoring budgets; collaborating with community organizations, volunteers, other library jurisdictions, City Departments, and the Library Foundation; collaborating with internal library departments such as Family Learning Centers, SJPL Works, Early Education, and Centralized Programming/Instruction; working with California Library Literacy Services (CLLS) at the State Library; representing SJPL in community meetings as the adult and family literacy advocate; and understanding current technological trends in adult/family literacy . Additionally, this position manages the City’s Career Online High School Program which has had 97 successful graduates with the most recent graduation held on July 30, 2020.

 

     This position will serve as a bridge between staff teams and Administration and other resources necessary for successful support of family and adult literacy, evaluate and analyze pilots and experiments, to learn from failures and build upon success. The individual in this position will represent the Library and the Director with City staff and other stakeholders. This position will communicate results internally with Library staff and collaborate with Library Marketing to share achievements and aspirations with the public, and resource partners outside the organization. 

 

     The ideal candidate for this position will be a strong leader and be aware of and support, practice and promote the Mission, Vision, & Values statements of the City of San José and the San José Public Library; communicate effectively orally and in writing; have experience working with a diverse community and a diverse staff; and enjoy working in a fast-paced, innovative team environment. 

 

     This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

 

Selection Process

     The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.  You will be prompted to answer the following job-specific questions during the online application process: 

 

     1.  Please indicate how you meet the minimum qualifications for this position. (1 year = 2,080 hours of work experience)

     • I have a Bachelor's Degree from an accredited college or university with a major in public administration, social work, psychology, sociology, or in a related field such as literacy, ESL, etc. AND four years of increasingly responsible professional experience related to adult and/or family literacy.   

 

     • I do not meet the minimum qualifications for this position

 

     2. If you specified a Bachelor's Degree in a related field, please list the college or university, type of degree, and field of study.

 

     3. If you indicated four years of increasingly responsible professional experience related to adult literacy-based programming, please describe your experience. Specify the name of the organization(s), your job title(s), and your starting and ending dates.

 

     4.  Please indicate if you have experience with the following. Select all that apply.

     • Program management and implementation

     • Evaluating programs and services

     • Development of staff training

     • Establishing performance measures

     • Developing and monitoring budgets

     • None of the above

 

     5. If you selected any of the experience options above, please describe your experience in detail.

 

     6. Describe your experience working on a complex project for which you had primary or significant responsibility. Specify how you dealt with the complexity of the project, coordinated amongst key stakeholders, maintained schedule, and achieved the desired results.

 

     7. Describe your experience(s) relating to leading and managing in a changing environment. Please include examples of your management style in your description.

 

     You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

 

     If you have questions about the duties of these positions, please contact Vidya Kilambi at vidya.kilambi@sanjoseca.gov.

      

     If you have questions about the selection or hiring processes, please contact Aletia Egipciaco at aletia.egipciaco@sanjoseca.gov

The Department of Public Works is seeking to fill an Information Systems Analyst position to function as a member of the Enterprise Asset Management Group in the Technology Services Section. The primary role of this position is to act as the technical lead supporting and managing a fully implemented activity-based asset management application with an Oracle backend database (FleetFocus by AssetWorks) and performing all duties necessary for maintaining, supporting, and optimizing systems supporting the Fleet Division.

This position must ensure business processes for users are documented and that systems meet customer expectations. This position is responsible for ongoing user training, report creation (using tools such as Crystal Reports), system administration, system support, maintenance, programming efforts, and must maintain excellent customer relations. This is a professional level position in the IT professional management series and may be expected to act in a supervisory role.

The ideal candidate must be able to work in a dynamic environment and effectively perform operational tasks in addition to implementing projects. The position will function with minimum supervision and must be a critical thinker and effective decision maker regarding database, application, policy, and procedure. Written and verbal communication skills are very important since this position will be the point of contact for internal customer technical support, client and division staff training, and Assetworks technical support. This position will mainly focus on duties outlined above but may be responsible at any time for new system implementation.

Duties may include but are not limited to:

• Master, manage, and support all modules of AssetWorks FleetFocus fleet management software (FleetFocus) application used by the Department of Public Works Fleet Division. 

• Plan, coordinate, and implement all application upgrades. Test and resolve production support problems in a prompt and efficient manner, including providing ITD DBA with all Oracle database scripts and structure to implement.

• Liaise with AssetWorks on the development of system enhancements to overcome known problems or further fulfill user requirements.

• Lead all QA, testing, and documentation of new releases within the FleetFocus platform.

• Develop, test, deploy and maintain hosted and web applications to address the Fleet Division business needs.

• Coordinate and maintain database objects (tables, views, stored procedures and packages) to support FleetFocus functionality.

• Develop reports using Crystal Reports or reporting services within the FleetFocus platform or other technology supporting the Fleet Division.

• Communicate effectively orally and in writing to technical and non-technical audiences.

• Act as subject matter expert for FleetFocus application and remain up-to-date with FleetFocus and general fleet management technology development trends, keeping knowledge and skills current.

• Manage Verizon NetworkFleet and GeoTab portals to maintain a digital blueprint of every aspect of a vehicle's operation.

• Build and deploy data visualization tools using Tableau and Microsoft Power BI to help department management access and interpret data.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

THE POSITION

The City of Dublin is currently seeking a seasoned Chief Information Security Officer (CISO) to oversee and implement City policy regarding information technology and information security use, direct the activities of the Information Systems Division, and participate as a member of the City Manager’s Office management team in departmental policy development and administrative planning.

EXAMPLES OF DUTIES

The following key elements describe the basic duties and responsibilities of the position:

• Administers, manages, coordinates, installs and upgrades the City's computer, network, telecommunications, and information technology hardware and software including City operated Wi-Fi networks; security systems including surveillance systems, alarms and access control technology; City's fiber network; and phone systems.
• Designs and develops requirements for systems technology, systems security and applications; performs and/or directs systems design work, operations and maintenance, program development, integration testing, deployment, training, and documentation.
• Establishes controls on data, system security and policy on the use of technology and application to City programs; analyzes procedures and recommends improvements; prepares reports.
• Prepares, manages, and monitors the Division budget; estimates costs and impact of new technology and applications;  consults  with  and  advises  City management on  information  technology,  systems  security, policies,  and the  status  of projects;  develops  procedures  for  handling  data,  operations  activities,  systems security and departmental requests for new technology and services.
• Confers  with  vendors  and  assists  departments  in  assessing  applicability to City's  standards  and  needs; evaluates  and purchases all information  technology hardware;  ensures cost effectiveness  and compatibility with existing systems; serves as liaison between vendors, purchasing,  and City departments;  negotiates with vendors to purchase information technology hardware and software.
• Selects, supervises, and evaluates the work of consultants and integrates consultant's work into the City's technology program; writes bid specifications for new equipment; reviews bids and makes decisions and recommendations.
• Directs the activities of managers/supervisors and staff in the Division;  plans, prioritizes  and assigns tasks and  projects;  monitors  work,  develops  staff  skills, evaluates  performance;  meets  regularly  with  staff  to discuss  and resolve workload  and technical  issues; sets  performance  standards  and develops appropriate goals and priorities; submits hiring and termination recommendations.
• Develops, evaluates and administers Department and Division goals, objectives, policies and procedures; assures Divisions' plans and activities are in compliance with all applicable laws, policies, regulations, timelines, and goals; reviews project work papers and approves project plans and procedures.
• Assures the integrity of Division work products, processes and procedures; monitors technical documents for accuracy, completeness, and compliance with Federal, State, and City policies and practices; reviews and prepares status reports and recommends appropriate actions.
• Assures a productive, efficient and technically competent work environment; assures effective communications with other City Departments and outside agencies; sets Division priorities and assures program and project deadlines and performance standards are met.
• Assures that any direct reports comply with all City safety requirements and practices.
• Makes presentations to the City Council and other groups; may be assigned to supervise ancillary operations as needed.
• Coordinates meetings with regional agencies, local businesses, and community groups as required. Maintains the absolute confidentiality of all records and information.
• Perform other related duties as assigned.

ABOUT THE DEPARTMENT

The City of Dublin’s Information Technology Division is one of six divisions in the City Manager’s Office.  The primary responsibility of the Information Technology Division is to oversee the installation and maintenance of City’s computer network systems and protect IT infrastructure, edge devices, networks, and data from malware attacks or breaches. The Division consists of five full-time staff:  Chief Information Security Officer, Information Systems Manager, Network Systems Coordinator, Information System Specialist and Information Systems Technician.

ABOUT THE CITY

The City of Dublin is located in eastern Alameda County, approximately 35 miles southeast of San Francisco. The City was incorporated in 1982 with a population of 63,659 within 14.59 square miles. Dublin’s strategic “crossroad” location at the intersection of Interstate 580 and 680 has made the City freeway close and conveniently accessible to the Bay Area with two BART stations.

COMMITMENT TO COMMUNITY SERVICE

The City of Dublin is continually striving to enhance the services provided to our customers.  The City organization is committed to creating a challenging and rewarding environment in which all employees representing the City are motivated to respond to the needs of the City’s customers.  In setting high standards for ourselves, we take pride in:

• Being a responsive and proactive City team, in touch with the changing needs and expectations of the Dublin community.
• Providing the highest level of quality service in all City programs and activities.
• Promoting a “can do” attitude using common sense along with technical/professional knowledge.
• Being committed to high professional standards.  A professional attitude encourages an objective approach to analyses of issues.
• Providing information and resources to our customers in a friendly and helpful manner.

THE POSITION

Tri-City is actively recruiting to fill a vacancy for a Mental Health Specialist (MHS) within the Adult Outpatient Program (AOP). The MHS will appeal to individuals who are passionate about working with adults with behavioral health challenges.  The MHS will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of mental health support services to mentally ill and emotionally disturbed persons to attain, restore or improve individual physical, mental or emotional functioning;

 

• Provide assistance to clinical staff;  participate in group and individual support in programs;

 

• Develop and determine appropriate referrals for the continuation of care.

 

• Document and maintain records as required and as credentialed, include attendance records, daily visit logs, daily and/or weekly interdisciplinary notes. 

 

• Serve as a participant advocate and provide case management services;
   
• Provide advocacy for participants as needed to ensure inclusion in all aspects of the community including education, socialization, employment and housing.

 

• Adhere to 70% billing compliancy and other duties as assigned, etc.
   

Applications will be accepted until Friday, November 6, 2020 OR upon receipt of the first 100 applications- whichever occurs first.

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

 

 

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

 

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

 

MINIMUM QUALIFICATIONS

 

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

 

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

 

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

 

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

 

License: Possession of a valid Class C California Driver’s License.

 

We invite applications for the position of Librarian I/II

Librarian I   $33.63 to $40.09 per hour

Librarian II    $36.99 to $44.14 per hour

Plus a comprehensive benefits package

 

Recruitment will close by: Friday, November 6, 2020 @ 5:00 p.m. or upon receipt of the first 100 applications and supplemental questionnaires, whichever occurs first.

 

Why Join our Department?

The San Mateo Public Library is seeking a creative, energetic and highly motivated individual to be a full-time Librarian in Children’s Services. In this position, the successful candidate will work collaboratively with a passionate team of youth services staff charged with serving children inside our three locations and outside our libraries through outreach to schools, daycares and other locations. The ideal candidate will work with the Children’s team to create fun, meaningful and literacy-focused programs for children and families. Our candidate will be a person with a passion for working with children and their adult caregivers, demonstrating skill and innovation in the planning and implementation of year-round developmentally appropriate children’s learning opportunities. Under the supervision of the Supervising Librarian for Children’s and Literacy Services, the successful candidate’s duty will also include weekly programming, collection development, reader’s advisory and community outreach.

 

The San Mateo Public Library is a dynamic community resource and destination that includes the Main Library, a state of the art LEED Gold rated green building, and two community branch libraries.  The Library provides library services to residents of the City of San Mateo and the Town of Hillsborough and is part of the Peninsula Library System (PLS), a consortium of public library jurisdictions and community college libraries in San Mateo County.  The Library is also part of the Pacific Library Partnership, a consolidation of four library systems in the greater Bay Area of Northern California.

 

Look to some of the reasons why the City of San Mateo is a great place to work,

https://youtu.be/XNAF7GZUNl8?list=PL3QUX6-y-89-D28g895DzvObmoD89Dqdn

 

The Librarian I/II position is flexibly staffed based on experience.

 

What You’ll Do

• Advise and assist library patrons; demonstrate the use of on-line library catalogs, databases and other user aids; refer patrons to other appropriate agencies if appropriate.
• Assist in the development, implementation, and evaluation of programs and services in such areas as children, adult, and others using various themes and technologies; recommend program and procedure changes.
• Perform outreach to the community, community organizations, and schools within established design and framework.
• Serve on materials selection committee for the library; select and deselect materials for assigned area; evaluate and remove materials from the collection.
• Serve at a reference desk; research and respond to difficult or technical reference questions.
• Attend and represent the library at professional meetings as required.
• Supervise and train assigned staff.
• Compile library activity reports and statistics related to assignment.
• Participate in department meetings and continuing education programs as appropriate.
• Respond to citizen complaints and requests.
• Design and implement special ongoing programs, services and events.
• Assist in preparing and monitoring budget and grant programs.
• Develop, implement, and monitor training programs.
• Design and analyze statistical reports.
• Administer grant projects.

For a complete list of duties, reference our job specifications at www.cityofsanmateo.org

 

Are you a motivated, energetic, and creative individual interested in working for an agency making a difference for people in Santa Clara County? Are you detail-oriented yet able to understand the big picture? The award-winning Santa Clara County Housing Authority (SCCHA) is looking for talented individuals to be a part of a collaborative, innovative organization dedicated to making homes and growing communities in Santa Clara County.  

We are currently seeking applicants for an Applications Administrator position in the Information Technology Department. Reporting to the IT Infrastructure Superviosor, the Applications Administrator will coordinate, implement, and manage the Housing Authority’s (Agency’s) business applications portfolio; performs technical assessments of recommended business application solutions based on end-user needs; coordinates support and monitors the performance and reliability of business applications; performs related work as required.  

 

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

 

Are you a motivated, energetic, and creative individual interested in working for an agency making a difference for people in Santa Clara County? Are you detail-oriented yet able to understand the big picture? The award-winning Santa Clara County Housing Authority (SCCHA) is looking for talented individuals to be a part of a collaborative, innovative organization dedicated to making homes and growing communities in Santa Clara County.  

We are currently seeking applicants for a Database Administrator position in the Information Technology Department. Reporting to the Assistant Director of IT and Facilities, the Database Administrator will perform high-level database and application management and planning to ensure reliability, resilience and expandability to meet current and future business needs and organizational goals. The Database Administrator actively participates and collaborates with Housing operations by providing leadership and vision for maximizing the organization’s investment in its core, foundational housing workflow product. The responsibilities include leading and facilitating technical and functional operations for Section 8 technology, software/application and associated interfaces. This position will own Section 8 database security in compliance with SCCHA policy, provide physical and virtual model recommendations and manage escalation support for Section 8 technology products.  

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

 

Open until filled

Pay rate: $17.00 an hour

This position will primarily work Monday - Friday (specific work schedule to be determined) with variable hours averaging 25+ per week.  This is a temporary, part-time non-benefited position.

Summary:
Under direction, provides support for District information technology department including assisting employees with issues and questions, communications with staff, asset tracking, resource coordination, creation of training material and related duties as assigned. 

Essential Duties and Responsibilities:

• Assists end users with information technology related questions and issues. 
• Responds to inquiries and requests and provides technical assistance for District systems and programs including systems at remote sites; coordinates activities by users and IT staff to resolve them.
• Tracks and maintains information technology assets, checking equipment in and out as needed and maintains inventory. 
• Assists in developing training materials and guides for IT applications. Maintains district IT knowledge base. 
• Maintains work, time, and material records, preventive maintenance schedules and updates help desk software.

Other Duties and Responsibilities:

• Performs other related duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. *

Education/Experience:
High school diploma or equivalent, six months of relevant experience; or equivalent combination of education and experience.

Language Ability: 
Ability to read, analyze, and interpret general business periodicals, professional journals, schematic diagrams, or technical procedures and documents.  Ability to write reports, business correspondence and procedure manuals. Ability to present information and respond to questions from staff.

Math Ability:
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates and Licenses:
California Driver License

Supervisory Responsibilities: 
This position has no supervisory responsibilities.

Knowledge of:
Principles and techniques of computer systems, and software troubleshooting. Use, capability, characteristics and limitations of computers and related equipment. Principles and practices of training as related to personal computers. Standard word processing, spreadsheet and report generation PC software packages. Pertinent federal, state, and local laws, codes, and regulations. 

Ability to:
Analyze and define user problems and requirements. Analyze and define problems and conceptualize practical computer solutions. Work on multiple concurrent projects with frequent interruptions.  Organize work to meet rapidly changing priorities. Understand and carry out oral and written directions, exercise good judgment and initiative in work functions. 

Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Standard office setting; some exposure to confined areas such as equipment/computer rooms and network infrastructures; regular interaction with District staff at various sites/locations.

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Sufficient physical ability to work in an office setting; sit, stand, walk, reach, twist, turn, kneel, bend, squat, and/or stoop for prolonged periods of time; perform duties requiring grasping, repetitive hand movement, and fine coordination; and operate office equipment. See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate office equipment. Hear in the normal audio range with or without correction.  Lifts up to 25 pounds frequently. Occasionally lifting up to 50 pounds.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.