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The Human Resources Department is seeking well qualified candidates for the position of HRIM Departmental Systems Analyst.

The Departmental Systems Analyst (DSA) will provide complex analytical support for the adaptation of and enhancement to Workday, the County’s incorporated human resources information system.  There is currently one vacancy in the HRIM division of the Human Resources Department.

In general, the DSA will provide analytical and technical expertise to support the configuration, maintenance, and continuous improvement of Workday Human Capital Management (HCM), Compensation, and Talent modules. The role serves as a key link between HR program areas, departmental users, and technical teams to ensure system functionality and data integrity and to ensure business processes effectively support departmental and organizational needs. 

The DSA will also: 

• Configure, maintain, and process negotiated compensation and classification changes such as cost-of-living adjustments, equity increases, and legislative updates within Workday.
• Administer and update job profiles, compensation plans, and related structures, supporting the Classification and Compensation program.
• Provide HCM support to departments during major workforce activities such as reorganizations, seasonal staffing, and fiscal year transitions.
• Coordinate regression testing and implement changes associated with bi-annual Workday updates in assigned functional areas.
• Prepare and distribute procedures, communications, and reports to support HR programs, system enhancements, and compliance initiatives.

The DSA must have knowledge of departmental operations and Workday system functionality, enabling effective communication between technical and non-technical staff. This includes the ability to translate business needs into system configurations to ensure that HR processes are accurately and efficiently supported. 

 
The ideal candidate will have:

• Strong analytical and technical skills with the ability to research, test, and configure system changes within Workday HCM, Compensation, and Talent. 
• Experience supporting or administering complex HRIS systems, with a focus on improving functionality and process efficiency. 
• Demonstrated ability to troubleshoot issues, evaluate alternatives, and implement effective solutions. 
• Excellent attention to detail, organization, and data accuracy in a fast-paced environment. 
• Strong communication, collaboration, and problem-solving skills with the ability to translate business needs into system improvements. 
• Enthusiasm about continuous learning opportunities to cross-train in other modules in Workday with the addition of Learning, Journey, Peakon, and Help modules in the next year.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, limited term, unclassified, and regular classified vacancies. 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Configure, maintain, and process negotiated changes in Workday such as cost-of-living adjustments, equity salary updates, and other compensation adjustments.
• Create and maintain compensation grades, steps, and allowance plans and administer job profiles and position management to support classification and compensation functions. 
• Provide HCM support for departmental operations including reorganizations, fiscal year transitions, and large-scale staffing actions. 
• Configure and maintain custom objects and request frameworks for HR programs that are within HCM (e.g., Hiring Incentive Program, Employee Referral Program, Tuition Assistance, Admin/Vacation Cash Out, Fitness Area and Equipment Usage Waiver). 
• Coordinate and perform regression testing and audits during Workday bi-annual updates.
• Draft and distribute user communications, training materials, and procedural updates to support new functionality or system changes within HCM.
• Maintain Help Text, Quicktips, videos, pictures, and announcements within HCM.
• Support and enhance Talent optimization within Workday, ensuring alignment between performance and development processes and future modules such as Learning, Peakon, Journeys, and Help for a cohesive and integrated employee experience. 

Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Three years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least one year of experience in planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities.

Knowledge of: 

• Principles, practices, policies, procedures, regulations, and applicable state and federal laws pertinent to assigned operational and/or program area.
• Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area.
• HRIS concepts, data processing, and workflow design.
• Methods for planning, organization, and prioritizing multiple duties to ensure the ability to meet deadlines.

Skill/Ability to:

• Provide analytical and technical support to users of Workday, translating business needs into functional requirements, and finding solutions for pain-points. 
• Evaluate, test, and implement system enhancements to improve efficiency and user experience. 
• Maintain strong attention to detail when performing mass updates in Workday that impact job structures, compensation, and employee records.
• Collaborate with multiple stakeholders to ensure consistency and alignment across all Workday HCM areas, guiding stakeholders to maintain cohesive processes and configurations that support an efficient end-to-end system experience for employees. 
• Develop and deliver clear training materials, user guides, and communications to support process or system changes. 
• Plan, prioritize, and manage multiple tasks while meeting critical deadlines.
• Communicate effectively with both technical and non-technical staff and maintain cooperative working relationships.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo employees with at least six months (1040 hours) of continuous service in classified regular, probationary, extra-help, or limited term positions prior to the final filing date will receive five points added to their final passing score on the examination. 

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' applications and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include the evaluation of a brief writing exercise given immediately preceding the interview. 

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. Interviews may be conducted virtually using MS Teams.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

    
To apply:

• Complete the County of San Mateo Employment Application Form
• Provide responses to the Supplemental Questionnaire that is part of the Application Form

Tentative Recruitment Schedule

Final Application Filing Date: November 24, 2025, by 11:59 p.m. 

Application Screening: November 25-26, 2025

Panel Interview: December 10-11, 2025

About the County  

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. 
    
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.

Analyst: Chet Overstreet (10 2025) (Departmental Systems Analyst – V233)

Grow & Thrive

Are you ready to help shape the future of technology and public service in San Bruno? Join us at a pivotal moment as the next Information Technology Manager—an opportunity to make a lasting impact within a collaborative, community-focused environment. Reporting to the Administrative Services Director & Chief Financial Officer (or designee), you’ll lead a dedicated team of professionals eager for new challenges as the division continues to evolve.

The City is looking for more than a caretaker for existing City systems— we’re looking for an individual to inspire a team, champion innovation, and guide citywide initiatives that range from modernizing infrastructure to strengthening cybersecurity and expanding online and remote municipal services. As a member of the Administrative Services Department management team, you’ll advance principles of excellence, responsiveness, and stewardship—all while visibly supporting City employees and the broader San Bruno community.

If you thrive on building strong teams, driving positive change, and laying the foundation for a smarter, more resilient organization, we invite you to submit your candidacy for this position.

About the Role

The Information Technology Manager will combine strategic vision with hands-on leadership and day-to-day supervision. Your immediate priorities will include developing a strategic path forward for the City’s recently completed IT Assessment Report, migrating core systems to the cloud, rolling out a new Technology Governance framework, continually advancing cybersecurity, and elevating digital and remote service delivery for staff and residents. Successful candidates will be able to balance planning and problem-solving, mentoring and developing a skilled team, and embracing shifting priorities in San Bruno’s dynamic municipal landscape.

Ideal Candidate

We’re looking for a strategic leader and communicator who exemplifies Patrick Lencioni’s Ideal Team Player: hungry for results, humble in their interactions, and emotionally smart in relationships. You bring self-awareness, knowing your strengths and seeking growth, and find professional joy in helping others, building effective teams, and supporting citywide progress. You foster a culture of vulnerability-based trust—modeling transparency, welcoming feedback, and sharing the purpose and passion that motivate you—resulting in true collaboration, accountability, and enthusiasm.

You believe in consensus-building, “yes, if” problem-solving, honest communication, and a visionary approach. With strong technical expertise and a continual learning mindset, you’re ready to help San Bruno innovate, adapt, and grow.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in information technology, computer science, business administration, or a closely related field and five (5) years of professional information technology experience is required, including two (2) years at a supervisory level. Additional certificates in information technology systems are preferred. Possession of and ability to maintain a valid California driver’s license. This position is required to obtain security clearance to operate in a public safety environment with service to the City's police and fire departments.

Compensation

The City provides a comprehensive total compensation package. For a listing of employee benefits, please see the Mid-Management column in the document linked here.

Note:

• Compensation is currently under negotiations with the City's Mid-Management bargaining group which may impact salary and or benefits beginning January 1, 2026.
• Remote work is not available for this position.

How to Apply

Applications may be submitted online at BambooHR including a compelling cover letter and a writing sample, preferably an internal memo or staff report that you authored. Applications must be received by 9:00 am on Monday, December 1, 2025. You are encouraged to apply as soon as possible before the recruitment is closed. 

The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the position. 

Equal Opportunity Statement
The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

About the Department

THE COMMUNITY
As the Capital of Silicon Valley, San José is a global center for innovation, creativity, and technology. Home to more than one million residents, it is the 12th largest city in the United States and the third largest in California, serving as the cultural and economic heart of the Bay Area’s world-renowned
tech corridor.

San José offers a unique balance of urban vitality and community warmth. With a dynamic economy, a Mediterranean climate, a thriving arts and food scene, and a commitment to sustainability, the City provides an exceptional quality of life. Residents enjoy more than 200 parks, over 60 miles of trails,
and proximity to both the Pacific coast and the mountains—making San José an extraordinary place to live, work, and innovate. 

Guided by the Envision San José 2040 General Plan, the City is committed to smart growth, environmental stewardship, and equitable development. San José has earned national recognition for its leadership in climate action, digital equity, and data-driven governance, and it continues to push the boundaries of what a modern, connected city can be.

The City of San José government operates under a Council–Manager form of governance, with almost 7,000 employees and a $5.6 billion annual budget supporting a diverse and engaged community. As one of the most forward-thinking municipal organizations in the nation, San José is embracing technology as a cornerstone of service delivery—transforming the way residents move through the City, connect to resources, and experience government.

Within this environment, the Department of Transportation (DOT) plays a central role in advancing the City’s vision of a safe, sustainable, and technology-enabled mobility system. DOT is reimagining urban transportation through smart infrastructure, connected data systems, and real-time analytics that enhance traffic management, pedestrian and bicycle safety, and multimodal access.

For an innovative technology leader, San José represents an unparalleled opportunity to shape the digital backbone of a next-generation transportation network—one that reflects the spirit of Silicon Valley and the City’s deep commitment to public service, inclusivity, and innovation.

THE CITY GOVERNMENT
The City of San José is a full-service Charter City and operates under a Council-Manager form of government. The City Council consists of 10 council members elected by district and a mayor elected at large. The City Manager, who reports to the Council, and her executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community’s needs. The City actively engages with members of the community through Council-appointed boards and commissions.

In addition to providing a full range of municipal services including police and fire, San José operates an airport, municipal water system, a regional wastewater treatment facility, some 200 neighborhood and regional parks, and a library system with 24 branches. The City also oversees convention, cultural, and hospitality facilities that include the San José McEnery Convention Center, Center for the Performing Arts, California Theater, Mexican Heritage Plaza, Dolce Hayes Mansion and Conference Center, and the SAP Center San José – home of the National Hockey League’s San José Sharks.

City operations are supported by 6,999 positions and a total budget of close to $5.6 billion for the 2025-2026 fiscal year. San José is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose´ can be found on the City’s website at www.sanjoseca.gov.

THE DEPARTMENT
With an annual Operating and Capital Budget of $464 million and 541 employees, DOT’s mission is to equitably serve our diverse community and enhance quality of life by planning and operating safe transportation systems, promoting sustainable transportation choices, and maintaining
resilient infrastructure.

In alignment with its mission and ambitious goals in the Envision San Jose 2040 General Plan, the Department of Transportation (DOT) is focused on transforming the City’s transportation system to support a modern and vibrant urban environment through initiatives and projects such as the
following:

San Jose Regional Rail Projects: A transformative $10 billion regional investment in major transit including High Speed Rail, BART, Caltrain electrification, and the expanded Diridon Transportation Center.

Vision Zero San Jose: A cutting-edge traffic safety initiative to eliminate deaths and severe injuries on our roadways through rigorous crash data analytics, detailed street safety audits, engineering solutions, education and enforcement.

Pavement Maintenance and Complete Streets: The inclusion of progressive “Complete Street Standards and Guidelines” in DOT’s $128 million annual pavement maintenance program to create a street system that is safe, connected, and convenient for all types of users, ages and abilities including pedestrians, bicyclists, transit riders, and motorists.

Smart City Initiatives: DOT is at the forefront of San Jose’s efforts and projects to enhance service delivery through technology and innovation initiatives such as Smart LED streetlighting, automated vehicle implementation, and advanced traffic signal management.

Position Duties

Under the direction of the Assistant Director of Transportation, the Information Technology (IT) Manager will plan, lead, manage, and execute the technology and innovation efforts of DOT.

This position is open until filled with a first review date scheduled for November 21, 2025.

The DOT Information Technology (IT) Manager will refine and manage the DOT information technology roadmap, which fuses departmental priorities and opportunities with technology and resource needs. The business plan includes coordination with the IT Department to assess centralized capabilities and opportunities for partnership and advancement of key strategies and systems. Some of the top priorities include:

Implementing innovative field technology improvements and integrated data systems – With the transportation and utility infrastructure spread across 178 square miles of the City, most of the Department’s work, particularly maintenance of the infrastructure, occurs in the field. With
the growth of advanced technologies like the Internet of Things (IoT) and Artificial Intelligence (AI) the City has an opportunity to strategically deploy innovations that could save time and resources, as well as improve response times. The IT Manager will work with the IT Department, the City Manager’s Office, and other City Departments to lead the assessment of existing processes and systems to identify, develop, and implement automated workflows to improve efficiency and productivity.

Automating, updating, and supporting multiple IT Systems – DOT has a number of important IT needs and coordination efforts that are identified and prioritized in the DOT IT Business Plan. These projects include the maintenance and development of feature request applications in our Salesforce Work Order platform, updates to the Geographic Information System (GIS), and upgrades of various administrative and engineering databases.

Coordinating Civic Innovation – The DOT IT Manager will also play a lead role in planning and implementing DOT’s Civic Innovation Projects. The transportation industry is dramatically changing around us with the emergence of Automated Vehicles, highly advanced traffic signal management systems, and complex data reporting and analytics capabilities. In alignment with the San Jose’s technology vision and in coordination with the Mayor’s and City Manager’s Office, the DOT IT Manager will build upon current momentum to make San Jose one of the most innovative cities. The IT Manager supervises and/or coordinates staff in the Information Systems Analyst, Senior Geographic Systems Specialist, Systems Applications Programmer, Network Engineer, Innovation Program Manager, and Network Technician classifications.

Key General Responsibilities:

• Develops, coordinates, guides, and maintains IT system strategic and tactical plans in support of the department’s overall direction and within the framework of Citywide IT protocols and standards.
• Plans, implements, and manages the department’s information technology operations ensuring efficient utilization of resources.
• Collaborates and coordinates with IT and other departmental stakeholders to assess centralized capabilities, opportunities for partnership, and advancement of key strategies in a way that maximizes the interoperability of systems between DOT and other departments.
• Utilizes in-depth technical knowledge and business requirements to design and implement technology solutions.
• Analyzes complex business needs and recommends technical solutions.
• Ensures technology projects and systems are adequately resourced with the appropriate levels of technology staff and line staff.
• Serves as a liaison with other departmental divisions and operations to identify and address technology needs.
• Negotiates and administers contracts and agreements with vendors and agencies.
• Supervises staff by hiring, selecting, training, evaluating, and making work assignments. May also coordinate and supervise the work of teams comprised of individuals in a variety of organizations.
• Leads and manages a staff of 12, and assists with budget management, personnel, and training matters.

Minimum Qualifications

Education
A Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field

Experience
Five (5) years of experience managing, maintaining, and implementing technology programs, computer system infrastructure and design, network operations, security design, application development and configurations, and system/server administration, including three (3) years of supervisory experience over a technical team.

Certifications/Licenses
One or more credentials in Salesforce is desired, preferably certification as a Salesforce Administrator and/or Developer.

Possession of a valid license authorizing operation of a motor vehicle in California. The selected candidate will be enrolled in the Employer Pull Notice (EPN) program; an authorization for release of driver record information form must be signed as a condition of employment.

Other Qualifications

THE IDEAL CANDIDATE
The ideal candidate is a results-driven professional with previous experience as an IS/IT Manager. The successful candidate will be a highly effective communicator who is able to build solid working relationships with management, peers, and staff. Candidates should possess superior long-term planning and project implementation experience and a commitment to high quality, effective customer service. Experience in the rollout and maintenance of major new initiatives is expected, as well as the ability to translate complicated IT issues into understandable terms. The ideal candidate will have an appreciation for the complexities of DOT operations and will strategically assess the competing priorities of the Department’s IT projects, determine what is reasonable to implement, and clearly articulate the merits of keeping abreast of new technology improvements and efficiencies to Department leaders.
 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. Demonstrates knowledge and experience in computer operations, networking, telecommunications, information technology management/administration, applications and system development.

• Vision/Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change considering internal and external trends and influences; and builds a shared vision with others and influences others to translate vision to action.

• Change Management – Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness; facilitates the implementation and acceptance of change within the workplace.

• Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

• Project Management – Ensures support for projects and implements agency goals and strategic objectives.

• Analytical Thinking – Approaching a problem or situation by using a logical, systematic, and sequential approach.

• Supervision – Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

• Communication – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

• Constructive Energies - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others.

COMPENSATION AND BENEFITS
The approved salary range for this position goes up to $183,248. Employees in the Department Information Technology (IT) Manager classification will also receive an approximate five percent (5%) ongoing non-pensionable pay.

The actual salary will depend on the qualifications and experience of the individual selected. The City provides an array of benefits.

• Retirement – Competitive retirement system with full reciprocity with CalPERS.

• Health Insurance – The City contributes 100% towards the premium for the lowest cost plan. There are several plan options.

• Dental Insurance – The City contributes 100% of the premium of the
  lowest priced plan for dental coverage.

• Personal Time – Vacation is accrued initially at the rate of three weeks per year with amounts increasing up to five weeks after 15 years of service. Executive Leave of 48 hours is granted annually with the ability to earn up to 40 extra hours annually based on performance. Sick Leave is accrued at the rate of 8 hours per month.

• Holidays – The City observes 15 paid holidays annually.

• Deferred Compensation – The City offers an optional 457 Plan.

• Flexible Spending Accounts – The City participates in Dependent Care Assistance and Medical Reimbursement Programs.

• Insurance – The City provides a term life policy equal to two times annual salary. Long-term disability and AD&D plans are optional.

• Employee Assistance Program – The City provides a comprehensive range of services through the EAP.

For more information on employee benefits, visit the City’s benefits website at https://www.sanjoseca.gov/your-government/departments-offices/ human-resources/benefits
 

APPLICATION PROCESS
This position is open until filled with a first review date scheduled for November 21, 2025.

Please apply online at https://www.governmentjobs.com/careers/cpshrrs/jobs/5126114/information-technology-manager. Include a resume that reflects the size of staff, budgets, and types of systems you have managed; cover letter with an indication of your preferred salary; and a list of six work related references (who will not be contacted without prior notice).

For further information, please contact:
Kristin Morris
Principal Consultant
CPS HR Consulting
Kmorris@cpshr.us
916-471-3405

City of Belmont is hiring for the position of Administrative Services Director to lead our Human Resources and Information Technology teams. 

If you have strong skills in empowering people, advancing innovation and supporting staff - Team Belmont, we invite you to apply for this great opportunity!

Tentative Recruitment Timeline:

First Review of Applications: November 17, 2025

First Round Interviews (Virtual): December 1, 2025

City Manager Interview: December 4, 2025

*Dates may be subject to change    

The Position

Reporting directly to the City Manager, the Administrative Services Director provides strategic leadership and operational oversight of the City’s Human Resources and Information Technology Divisions.

The Director plays a critical role in shaping Belmont’s organizational future—championing initiatives that build workforce capability, strengthen digital infrastructure, and advance a culture of collaboration, learning, and innovation.

To ensure continued excellence, the City is implementing a strategic, holistic approach to organizational development grounded in four key pillars:

• Culture
• Capability
• Leadership
• Engagement

These pillars guide Belmont’s efforts to strengthen workforce resilience, develop future leaders, and maintain its tradition of service excellence.

The Team

The Administrative Services Department has 8 FTE's - (1) Administrative Services Director, (2) IT Business System Analysts, (1) GIS Coordinator, (1) IT Manager, (1) Principal Management Analyst (HR Manager), (1) HR Management Analyst II and (1) Administrative Assistant.

For more information about the opportunity, please review the attached brochure for this position!

The San Mateo County Libraries is seeking highly motivated candidates for the position of Program Coordinator II.

We’re looking for collaborative and organized professionals who thrive in a dynamic, service-driven environment. If you’re excited about improving systems, coordinating impactful programs, and supporting community-serving operations, this is a great opportunity to join an award-winning, forward-thinking organization.

San Mateo County Libraries currently has two Program Coordinator II opportunities—one supporting Public Services and another within the Human Resources Division.

1) Public Services Program Coordinator – Community Libraries

Under the general direction of the Deputy Director, the Public Services Program Coordinator plans and implements projects to strengthen customer service, safety, staffing, and operational consistency across San Mateo County’s 13 community libraries. The Coordinator will help to develop standards and training, coordinate safety & security measures, and track operational metrics to improve service delivery.

2) Training & Development / Volunteer Program Coordinator – Human Resources Division

The Training / Volunteer Program Coordinator is a project-focused role within San Mateo County Libraries’ Human Resources Division that manages the full lifecycle of staff learning and volunteer engagement. Under the direction of the HR Manager, this position builds, coordinates, and maintains the annual training calendar, coordinates volunteer intake and placements, ensures compliance and accurate records in our training and development system and in our volunteer management system, and uses dashboards, surveys, and reports to drive continuous improvement and recognition across the system.

The Ideal Candidate will demonstrate the ability to:

• Design, implement, and manage impactful programs that strengthen public service delivery (Public Services Program Coordinator) or support volunteer engagement and staff training and development initiatives (Training & Development / Volunteer Program Coordinator).
• Lead and coordinate multiple projects while maintaining professionalism, flexibility, and attention to detail.
• Build strong, collaborative relationships across divisions and with community partners to achieve shared goals.
• Communicate clearly, respectfully, and effectively with staff, volunteers, and the public.
• Use data, reports, and feedback to evaluate program performance, engagement, and outcomes; identify trends; and recommend improvements.
• Exercise sound judgment and ensure compliance in onboarding, reporting, and program administration.
• Bring creativity and care to staff and volunteer recognition, training, and professional development events.
• Foster a culture of inclusion, appreciation, and continuous learning that reflects San Mateo County Libraries’ mission and values.

Examples Of Duties

Public Services Program Coordinator

Duties may include, but are not limited to, the following:

• In collaboration with library leadership, develop, document, and implement customer service standards and procedures for community library locations.
• Serve as the coordinator for Customer Care operations; track data, establish response standards, and monitor compliance.
• Review, update, and oversee public services standards and associated staff training materials.
• Assist with the inventory, management, and coordination of emergency equipment and supplies.
• Coordinate safety and security protocols, including incident reporting guidelines, tracking systems, and follow-up procedures.
• Work closely with the Training & Development Coordinator to develop and deliver training programs to ensure excellent customer service delivery and response to patron incidents.
• Review, update, and maintain weekend rotation schedules and staffing plans to ensure coverage and consistency across locations.
• Assist with various short-term public services projects related to customer service, service delivery, safety & security, and strategic plan implementation.
• Monitor and report on project metrics and operational data; recommend improvements.
• Prepare project reports, recommendations, and training documentation for the Deputy Director and library leadership.

Training & Development / Volunteer Program Coordinator

Duties may include, but are not limited to, the following:

• Collaborate with leadership to develop and coordinate the annual training plan and calendar; Identify, coordinate, implement, schedule, and track staff training and summarize results in quarterly reports.
• Support professional development programs such as LEAD, mentorship, and conference participation; maintain related documentation and budgets.
• Recruit, screen, and place volunteers in coordination with Community Library Managers and Volunteer Coordinators.
• Maintain accurate records in a volunteer management system; monitor engagement and retention through regular check-ins and reports.
• Plan, coordinate, and deliver staff and volunteer recognition and development events, including Staff Development Day and Volunteer Recognition Day.
• Co-chair the Volunteer Workgroup; lead meetings, track initiatives, and support systemwide volunteer outreach and onboarding.
• Compile quarterly dashboards and summaries; identify trends and recommend improvements to strengthen engagement and program effectiveness.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, November 13, 2025, 11:59 PM PST

Application Screening: December 1 - 5, 2025

Civil Service Panel Interview: December 16 and/or 17, 2025

Description

The Position:

Silicon Valley Power (SVP), the City of Santa Clara’s Electric Utility, is seeking two (2) skilled and customer-focused Information Technology Systems Specialists to support the utility’s end-user computing environment.

This position is part of SVP’s Systems Support Group (SSG) — the technology backbone of the utility — which provides reliable, high-quality technical support and systems management for SVP’s staff and operations. As a growing division, SSG supports a broad range of technology projects and modernization initiatives, including those driven by the unprecedented growth in the utility’s service area.

The Information Technology Systems Specialist plays a key role in help desk and deskside support operations, providing timely and effective technical assistance to end users. Core responsibilities include diagnosing and resolving hardware, software, and connectivity issues; performing system deployments, imaging, and upgrades; managing user accounts and access; and maintaining comprehensive technical documentation. Additional duties include helpdesk management, application packaging, patch management, group policy administration, software installation and licensing, VOIP and telephony support, VPN/RDP connectivity, and ensuring the overall reliability and security of end-user devices and systems.

The ideal candidates will demonstrate strong analytical and troubleshooting skills, a proactive approach to problem-solving, and a commitment to delivering exceptional customer service. This position also participates in an on-call and after-hours support rotation, providing critical technical support and ensuring the availability of key systems during emergencies or planned maintenance activities.

The City:

The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.  

The Department:

As a community owned, not-for-profit municipal electric utility, Silicon Valley Power (SVP) has been providing dependable electric service to the City of Santa Clara residents and businesses since 1896. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is dedicated to our community, customers, and employees. SVP provides safe reliable, affordable, and sustainable energy services with exceptional customer focus.

Today, SVP owns, operates and participates in more than 2,000 MW of electric generating resources delivering 4,800 GWh of electricity. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Complete City Application, 2) Resume, and 3) Supplemental Questions. A cover letter is encouraged but not required. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications must be submitted by the filing deadline of November 18, 2025 at 4:00 PM.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

The annual salary range for this position is $122,040.48 - $155,706.48.  This position may be filled at or near the minimum of the salary range. 

Minimum Qualifications

EDUCATION AND EXPERIENCE
• A Bachelor's Degree from a college or university with major work in computer science, software engineering, technology hardware, or a related field; and
• One (1) year of programming experience in one or more high level structured program languages, networking, and/or operating systems management.

ACCEPTABLE SUBSTITUTION
Additional qualifying experience may be substituted on a year for year basis for the required education, up to a maximum of four (4) years.

LICENSES/CERTIFICATIONS
None.

DESIRABLE QUALIFICATIONS
• Experience working with municipal utilities or in a telecommunications environment;
• Possession of advanced computing, computer technician, and/or cybersecurity certificates, such as A+, Security +, etc.);
• Experience with Operating Systems (such as Windows, Apple OSX, and iOS, Linux, etc.) and Microsoft 365 or other cloud-based platform; and
• Experience with virtualization software (such as VMWare and Hyper-V).

When assigned to the Electric Utility Operations Division, in addition to the above:
• Experience with Remote Terminal Units (RTUs), microprocessor-based relays, and the Distributed Network Protocol (DNP); and
• Experience using Supervisory Control and Data Acquisition (SCADA) systems

OTHER REQUIREMENTS
• May be required to work unusual hours and weekends in the performance of their duties and be available on an "on call" basis.
• Incumbents will be required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements.
• Must be able to perform all of the essential functions of the job assignment, with or without reasonable accommodations.

Knowledge, Skills, and Abilities

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points.  Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

City of Sunnyvale

Library Specialist II, Part-Time

Regular Part-Time Employment Opportunity

The final filing date is Tuesday, November 11, 2025 at 5:00 pm or after receiving 100 qualified and complete applications, whichever is first.

The City of Sunnyvale is seeking to fill the position of Library Specialist II, Part-Time with a friendly, confident, energetic, and highly motivated individual with great customer service, technical and interpersonal skills.

The ideal candidate will have experience working closely with the public in a fast-paced customer-driven environment. They will possess strong communication, multitasking, and teamwork skills, and demonstrate the ability to provide excellent customer service to members of the public and staff alike.

The list established from this recruitment may also be used to fill future vacancies in the Library and Recreation Services Department which includes our Main Library and/or the future opening of Lakewood Branch Library.

Minimum Qualifications

Education/Experience

Graduation from high school or tested equivalent; AND,
Six months of clerical, customer service or library work experience.

A complete application consists of a City application and responses to the required supplemental questions.  The position opens on Tuesday, October 21, 2025 and the final filing date is Tuesday, November 11, 2025, at 5:00 pm or after receiving 100 qualified and complete applications.  Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. 

Salary:  $24.25 - $30.95 Hourly

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click JOBS

To apply, click the following link:

https://www.governmentjobs.com/careers/sunnyvale/jobs/5106135/library-specialist-ii-part-time

Job Description Link:

https://www.governmentjobs.com/careers/sunnyvale/classspecs/1302584

The City of Healdsburg is currently recruiting a Fire Inspector to join our team! From inspections, to plan reviews, to code compliance, to fire prevention education, to investigating the cause and origin of fires - this position offers a variety of exciting ways to make a big impact in the community.   In addition, the Fire Inspector will have the opportunity to participate in fire suppression and medical response activities.

As a key member of the Fire Department, the future Fire Inspector has the unique opportunity to work closely with colleagues across department lines – including Police, Public Works, Code Enforcement and Community Development. This role will be responsible for enforcing laws related to fire prevention, suppression, and investigation, contributing to the overall safety of the community. The ideal candidate is collaborative, detail-oriented, committed to fire safety, possesses a strong understanding of fire codes, and is ready to hit the ground running.

The Fire Inspector works 40 hours/week. By joining our team at the City of Healdsburg, you can take advantage of our amazing benefits, such as low to no cost health insurance rates, City-paid life insurance, 13 paid holidays, CalPERS retirement pension, and generous paid time off! Additional benefits include monthly incentive pay for Bilingual English/Spanish, Education, Hazardous Materials Scene Management certification, Fire Inspector II and Plans Examiner certifications.  The salary range for the Fire Inspector is $8,939.44 to $10,906.97 per month. Bilingual in English/Spanish highly desired. Experience in CUPA/Hazardous Materials programs highly desired. 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

The Department:

As a community owned, not-for-profit municipal electric utility, Silicon Valley Power (SVP) has been providing dependable electric service to the City of Santa Clara residents and businesses since 1896. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is dedicated to our community, customers, and employees. SVP provides safe reliable, affordable, and sustainable energy services with exceptional customer focus.

Today, SVP owns, operates, and participates in more than 2,000 MW of electric generating resources delivering 4,800 GWh of electricity. SVP is growing due to data center expansion, high density developments and electrification initiatives. SVP’s peak load will be increasing from 700 MW to 1300 MW in the next 5-10 years. To accommodate the future growth, SVP is in the process of implementing a $400 million system expansion and aging infrastructure replacement plan.

The Position:

This is a professional position in the classified service assigned to work in the City’s Electric Utility Department. The incumbent will manage and operate Windows Server, Active Directory, HP Synergy Compute Modules, SAN / LUN Administration.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

The annual salary range for this position is $145,058.04 - $184,915.44.  This position may be filled at or near the minimum of the salary range.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Bachelor’s Degree from an accredited college or university with major work in Computer Science, Engineering, Mathematics, or a related field.

Minimum Experience Requirements:

Four (4) years experience with real-time energy management systems involving development, implementation, and management.

Acceptable Substitution:

Additional qualifying experience may be substituted on a year for year basis for the required education, up to a maximum of four (4) years.

License/Certifications:

Possession of a valid California Class C driver’s license is required at time of appointment and for the duration of employment.

Desirable Qualifications:

• Experience with Remote Terminal Units (RTU’s), microprocessor based relays, Distributed Network Protocol (DNP), and ABB Network Manager – S (SPIDER) Energy Management Systems (EMS), VM Ware, virtualization, SAN/NAS storage, and IBM Blade Centers is highly desirable.
   
• Experience using Supervisory Control and Data Acquisition (SCADA) systems is highly desirable and may be required depending upon assignment.

Other Requirements: 

• May be required to work unusual hours and weekends in the performance of their duties and  be available on an “on call” basis.

• Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements.

• Must be able to perform all of the essential functions of the job assignment.

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

LOCATION: 901 Civic Campus Way South San Francisco, CA 94080

Applications are being accepted for the position of Community Resource Clerk (Recreation Leader III) with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

APPLICATION DEADLINE: CONTINUOUS RECRUITMENT. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

Hourly Rate: $23.08- $28.05 per hour

THE POSITION 

The City of South San Francisco seeks customer service-oriented individuals to join the Community Resource Team at the new Library | Parks and Recreation Center. This position is shared between the Library Department and Parks and Recreation Department and works under the direction of the Community Resource Analyst. The Community Resource Clerk will typically be stationed at the lobby desks on the first and second floors of the new Library | Parks and Recreation Center at 901 Civic Campus Way in South San Francisco, however, may temporarily be assigned to other sites, or to represent the departments at special events. This position will provide a welcoming presence by greeting members of the public and responding to visitor inquiries to assist with wayfinding in the facility and sharing information about activities in the building as well as city and other local community resources.

IDEAL CANDIDATE

The ideal Community Resource Clerk possesses excellent communication and interpersonal skills and will be comfortable working in a diverse community setting, providing customer service to community members of various ages, ethnicities, and abilities.  Candidates with bilingual skills are strongly encouraged to apply. The ideal candidate can work independently as well as with a team, and can make quick, quality, and educated decisions, taking a proactive approach to deal with customer service issues. Skill in using a personal computer and associated applications is required. The ability to work flexible hours, including evenings and weekends, is highly desirable. 
 

TYPICAL DUTIES:

• Assists in implementing the day-to-day operations at the Library | Parks and Recreation Center.
• Helps oversee use of the facility, ensuring appropriate security is maintained, policies and procedures are followed; appropriate equipment and materials are available, and building is operating efficiently.
• Registers participants in programs and assists patrons with Library or Parks and Recreation account inquiries.
• Performs typical service desk duties including but not limited to patron registration and account management, checking in/out materials, utilization of self-check equipment, assisting patrons with fines and fees, payments and placing reserves, and answering patron questions and requests.
• Maintain the posting of current promotional materials, such as flyers, brochures, guides, and other printed materials.
• Assists in coordinating the scheduling of classes, activities, meetings, events, and rentals in the facility.
• Assists patrons in using and locating library materials and equipment; explains library services, rules, and procedures.
• Works cooperatively with staff, parents, children, and other public and private sector employees and volunteers; coordinates with appropriate agencies to ensure that necessary services are provided to clients.
• Provides customer service in person, by telephone, and electronically.
• Performs general housekeeping duties related to the organization of materials and equipment in the common areas of the facility.
• Prepares for programs, including set up and take down; organization of required supplies.
• May be responsible for opening and/or closing the facility according to established procedures.
• Performs related duties and responsibilities as assigned.

QUALIFICATIONS: Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: Minimum of 18 years of age. One year of paid or unpaid work experience involving customer service.

Training:  Equivalent to graduation from high school.

Licenses/Certificates: All licenses and certificates must be maintained as a condition of employment.

•  Possession of, or the ability to obtain, a current First-Aid and CPR certificate within the first 12 months from date of hire.

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Responses to the supplemental questionnaire

NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating “see resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification. additionally, only the application materials and documents specifically requested within this job announcement will be accepted and considered. Any supplemental documents submitted that are not required will not be reviewed as part of the application process.

THE SELECTION PROCESS:

Applicants whose submitted application materials demonstrate knowledge, skills and abilities in best alignment with the required and desired qualifications of this position may be invited to an interview by the hiring department.

SPECIAL INSTRUCTIONS SECTION 

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

1. Reference Check
2. SSF Background Check

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.  

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin.  It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  The City of South San Francisco is an Equal Opportunity Employer (EOE).

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice.

Recruitment Contact

Contact phone: (650)877-8914

Contact email: hanching.wong@ssfca.gov