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Sonoma County Library

Announces an Employment Opportunity

*EXTRA-HELP LIBRARIAN I or II

MULTIPLE LOCATIONS

 
*Not to exceed 960 hours in one fiscal year
 
THE POSITION:
This extra-help, non-benefited position provides excellent customer service while performing a variety of professional all ages library services, including reference, reader’s advisory, collection development, event planning, outreach, digital literacy training for the public, and performs related work as assigned as replacement for regular staff who are on vacation or ill. See attached job specifications for full details about this position. Spanish Bilingual skills are preferred. Please complete the supplemental questionnaire regarding availability and locations.
 
TYPICAL TASKS include, but are not limited to:

• Provides general reference and reader’s advisory services
• Explains library policies and procedures to patrons and staff
• Assists, advises and instructs patrons on the use of library materials and equipment, including automated catalogs, the Internet, various software, eBooks and audio book reading and listening devices and digital literacy in general
• Conducts reference searches using a variety of database, online, and other search techniques
• Helps to maintain and select the addition of books, reference materials, CD’s, DVD’s, electronic media, and other library materials
• Assists at the Circulation Desk when needed.
• Assists in and/or directs the preparation of exhibits and the organization and presentation of a variety of programs and events, as well as forming community partnerships for co-events
• Leads book discussion groups
• Promotes the Library out in the community, at schools, and events, and provides written outreach through community publications as well as press releases and other promotions; may represent the Library in meetings with the community or special interest groups
• Helps to maintain social media connectivity to the library public.
• Works collaboratively with staff, the community and special interest groups.
• The Librarian II performs all of these tasks but at a more difficult, higher level. May serve as Person-in-Charge when Branch Manager is absent.

MINIMUM QUALIFICATIONS:
 
Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university. The Librarian II requires two years of appropriate professional experience working as a professional librarian, preferably in a public library. Must have a valid California driver’s license. Spanish bilingual skills are preferred.
 
 SALARY RANGES:            Librarian I -   $36.09/hour to $37.92/hour
                                             Librarian II - $37.90/hour to $39.82hour
 
                                               (Spanish Bi-lingual pay eligible upon passing required testing) 
 
CLOSING DATE:                  11:59PM, Sunday, May 19, 2024
 

*******APPLY AT: https://www.governmentjobs.com/careers/sonomalibrary/jobs/4497248-0/extra-help-librarian-hiring-spring-summer-2024

Are you passionate about waste reduction and recycling and taking meaningful action to fight the climate change impacts of waste disposal? Would you like to join an organization of enthusiastic and innovative professionals advancing the County’s environmental sustainability initiatives and partnerships? 

The County of San Mateo's Sustainability Department seeks qualified candidates for the position of Sustainability Program Manager – Waste Reduction Special Districts. We are looking for candidates who possess excellent program management skills, who have a deep understanding of waste management and recycling service delivery to the community, and who are committed to implementing innovated solutions to ensure recyclables and organic materials are diverted from landfills. We are committed to building a diverse staff and strongly encourage candidates from varied backgrounds to apply. 

Under the general direction of the Director, the Sustainability Program Manager – Waste Reduction Special Districts will lead a team to ensure successful delivery of waste, organics, and recycling services to communities located in the County’s unincorporated special districts and unfranchised areas. This position will engage with communities on recycling education and events, will serve as the County’s regional liaison on waste reduction service delivery for the unincorporated areas, and will support development of innovate solutions to help achieve the region’s long-term waste reduction and recycling goals. 

THE POSITION 

This position leads the Waste Reduction - Special Districts team to oversee curbside waste services and related vendor contracts for the County unincorporated areas; works with residents, businesses, and others to promote and advance ways to reduce waste in the County’s unincorporated areas; and to increase diversion of recyclables, organics, and other items from the landfill. This position is also responsible for ensuring regulatory compliance with state recycling and waste diversion mandates, working to strategically plan for long-range financial sustainability of services, and serving as the regional liaison to the regional franchise coordination body, SBWMA, to represent the County. 

As the Sustainability Program Manager – Waste Reduction Special Districts you will: 

• Manage the program by setting strategic direction; developing and managing the program budget; planning and establishing project priorities; assigning work to and professionally developing staff; developing and managing contracts; planning for long term program financial sustainability; and presenting to the Board of Supervisors on program matters. 

• Manage the delivery of curbside waste, recycling, and organics services and related vendor contracts for County Franchise Area (CFA) and County Services Area 8 (CSA-8) and liaise to the governing bodies on matters related to the franchise agreements, services, and rate setting. 

• Set the annual waste and recycling service rates for CFA and CSA-8 through a Prop 218 process and place the service charges on the CSA-8 tax roll. 

• Lead the implementation of SB 1383, the State’s organics recycling law, in the unincorporated areas to ensure successful implementation and compliance, conduct community education, and manage the non-exclusive franchise agreements. 

• Engage with residents, businesses, and others to promote and advance ways to reduce waste in the County’s unincorporated areas and increase diversion of recyclables, organics, and other items from the landfill. 

• Develop policies and laws to help fulfill the BOS commitments to waste reduction and to ensure compliance with state laws. 

• Work with County departments and external partners to reduce illegal dumping in unincorporated areas and to host community shred, e-waste, and litter pick up events. 

• Design and conduct community outreach and education programs on recycling and SB 1383 organics diversion requirements.   

• Serve as regional liaison and SBWMA Technical Advisory Committee member, contribute to long range planning for waste management infrastructure and innovative solutions, and support disaster debris planning and emergency response efforts. 

• Other duties as assigned.  

 
The IDEAL CANDIDATE will have:  

• Demonstrated program management experience in setting strategic direction, delivering results-oriented programs, mentoring, and managing staff, and establishing and managing a multi-million-dollar budget to meet defined outcomes. 

• Experience managing and leading waste management and reduction programs and a strong understanding of solid waste management, recycling and composting, source reduction, public policy, or solid waste code enforcement. 

• Working knowledge of various state solid waste mandates including, but not limited to: SB 1383, AB 939, AB 1826, and AB 341. 

• Experience with administering franchise agreements, franchise fees and associated revenues, setting garbage rates and compliance with Proposition 218 requirements.  

• A high level of political astuteness and the ability to navigate sensitive issues with integrity and tact with elected officials, regional partners, and community leaders and members. 

• A highly strategic and collaborative approach to leadership. 

• A record of strong project management leading the development of work plans and managing resources to bring projects to successful completion. 

• Excellent communication skills with the ability to effectively frame and communicate complex concepts for different audiences, orally and in writing. 

• Ability to build strategic partnerships within the organization, with regional partners, and with the community. 

• Experience with community problem resolution, policy development, and facilitating large public processes or projects with an active, highly engaged community.  

• A commitment to providing excellent customer service to the community, a passion for public service, and the ability to work with highly diverse communities in an effective and respectful manner.  

• A broad knowledge of trends and technical information on waste management and reduction strategies.  

• A minimum of eight years of increasingly responsible experience managing sustainability programs and staff, including direct and indirect supervision over professional, technical, support, contract, and volunteer staff. 

Examples of Duties 

Duties may include, but are not limited to the follow: 

• Plan, administer, and coordinate the activities of assigned professional and technical staff involved in work of the Waste Reduction Special Districts team. 

• Administer, monitor, renew Franchise Agreements with haulers. 

• Oversee and administer waste franchise fees, set garbage rates and administer associated revenues, in compliance with Proposition 218 requirements.  

• Work closely with staff to develop strategic, program and project implementation plans for the Waste Reduction Special Districts team. 

• Plan, develop, and monitor the Waste Reduction Special Districts budget. 

• Effectively and regularly interface with waste haulers, landfill and transfer station operators, County department partners, and community members and organizations to engender support and collaboration for the team initiatives. 

• Assure compliance with federal, state, local and other pertinent mandates, laws, codes, rules, regulations, and agreements within assigned area. 

• Serve as a representative or assign representatives to serve on related boards, commissions, committees, and community groups. 

• Develop, negotiate, and monitor grants. 

• Prepare and review comprehensive reports, letters, and other written materials. Make public presentations, conduct outreach, training and/or public education as necessary. 

• Serve as primary subject matter expert in the assigned area to the County, external agencies, businesses, community groups and the public. 

• Develop and implement policies and procedures for Waste Reduction Special Districts programs.  

• Coordinate programs, projects and activities within the assigned area that cross over major areas of the section or across teams. 

• Apply an understanding of institutional and structural racism and bias and their impacts on underserved and underrepresented communities into project design and implementation to better serve all county residents. 

• Provide leadership and promote teamwork while managing sustainability programs and staff. 

• Manage and participate in personnel actions for the department including selection, performance planning, discipline, training. and development. 

• Perform other duties as assigned. 

QUALIFICATIONS 

Education and Experience: 
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying.  

• A typical way to qualify is eight years of experience in the field of resource conservation which has included program implementation and coordination. 

  
Knowledge of: 

• Supervisory principles and practices. 

• Principles and practices of program planning, implementation, and evaluation. 

• Principles and practices of contract management. 

• Principles, best practices, and trends in solid waste management, specifically in organic waste, waste reduction, enforcement, and waste collection. 

• Pertinent laws, codes, and regulations.  

• Principles and practices of Solid Waste Franchise Agreements. 

• Principles and practices of developing public information programs and materials. 

• Records management and reporting practices. 

  
Skill/Ability to:  

• Establish program priorities, effectively manage resources, and ensure successful program outcomes while mentoring and coaching junior staff. 

• Coordinate and manage complex projects involving competing interests and objectives, build multi-disciplinary project teams that do not include direct reports, and delegate and coordinate assignments. 

• Mentor staff in developing their project management skills. 

• Recruit, onboard, and manage staff, and inspire employee engagement. 

• Manage public processes.  

• Engage with local public interest groups. 

• Manage outside agencies, consultants, and vendors; coordinate, collaborate and facilitate meetings; and serve as the representative of the Department in meetings involving regional projects, policies, or procedures. 

• Facilitate the role of the County as a Governing Board for waste services of unincorporated Special District (North Fair Oaks). 

• Define organizational structure.  

• Maintain effective working relationships with regulatory agencies, municipalities, boards and commissions, state, and county officials and/or various special interest groups and the public. 

• Navigate public procurement and contracting process and apply best practices. 

• Work with others with a high degree of tact and courtesy, deal effectively with people in difficult or controversial situations, and work with diverse audiences. 

• Monitor progress through collecting qualitative and quantitative data. 

• Work with community-based organizations, including facilitation, outreach, and engagement, and working in communities with a focus on equity. 

• Communicate both written and orally across multiple disciplines (for example, engineering, construction, regulatory, community). 

• Manage several responsibilities simultaneously. 

• Write and/or administer grants. 

ABOUT DEPARTMENT OF SUSTAINABILITY 
Formed in July 2014, the Sustainability Department strives to improve the sustainability of the County’s operations and the greater community through work in areas of renewable energy and energy efficiency, resource conservation, active transportation, climate resiliency, affordable housing, and greenhouse gas emission reductions. 
  
Here at the Sustainability Department we: 

• Are passionate about protecting and saving the environment, while serving our community. 

• Are committed to delivering effective and outcome-oriented programs and services to the communities we serve. 

• Are compassionate and empathetic to the needs of our colleagues, community members, and stakeholders. 

• Are committed to increasing racial equity, diversity, and inclusion through our work. 

• Actively take steps to dismantle systemic racism and increase equity in our programs. 

• Value diverse life experiences and strive to create a workplace that is welcoming to all. 

• Take steps to be inclusive and equitable in our recruiting and hiring. 

  
We know work isn't only about what you do; it’s also about who you work for and with! The Sustainability Department has a fun and empowering work environment that supports a work-life balance, including: 

• Flexible, hybrid work schedule opportunities.  

• Wellness classes and resources to promote a healthy mind and body. 

• Generous benefits package. 

• Subsidy of up to $150 per month to cover the costs of public transit, vanpooling, carpooling, and bike and scooter share, or up to $480 per year for walking, biking, or carpooling to work.  

• At least 20 hours of training provided annually. 

APPLICATION /EXAMINATION 

Open and Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential or Management extra-help/limited term, or SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.   

Application Materials 
The following are required to be submitted: 

1. Regular online employment application form and responses to the Supplemental Questionnaire 

2. Cover letter expressing interest in the position 

3. Resume 

Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button.  If you are not on the County's website, please go to https://jobs.smcgov.org to apply.  

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification.  
 
All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given online, and applicants must participate at their own expense. 
 
TENTATIVE RECRUITMENT SCHEDULE 

Application Deadline:  May 20, 2024, by 11:59 PM 

Application Screening:  May 21-22, 2024 

Civil Service Panel Interviews (virtual):  May 28 and 29, 2024 

Departmental/Finalist Interviews (in person): June 4 and/or 6, 2024 

Apply by Friday, June 14, 2024 for first consideration

FIREFIGHTER/PARAMEDIC

ABOUT THE DEPARTMENT

The San Rafael Fire Department is an all-risk fire agency that includes 69 operational firefighters trained in the areas of firefighting, Advanced Life Support (ALS) response, ambulance transport, technical rescue, hazardous material response, disaster response, fire prevention, and community preparedness.  We constantly strive to provide the highest level and most capable emergency service delivery possible to our community; a service that is professional, compassionate, predictable, consistent, and sustainable.

We are looking for individuals whose values align with our departmental commitment to respect, integrity, compassion, equality, and fairness.

To schedule a station visit, phone or video call with active-duty personnel, e-mail Fire.Department@cityofsanrafael.org and provide your name and a contact phone number.

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experience. 

Come join our extraordinary team!

Please review the Firefighter-Paramedic job description available on our website.

The Firefighter-Paramedic protects life, property, and the environment by performing firefighting activities, emergency medical aid, hazardous materials response, and fire prevention duties. The position is also responsible for maintaining fire equipment, apparatus, and facilities.

The Department seeks individuals whose values align with our departmental commitment to respect, integrity, compassion, equality, and fairness. Our six San Rafael neighborhood fire stations deliver exceptionally courteous, compassionate, and professional public service.  Our firefighters are committed to helping their community and their fellow firefighters. Our workforce is diverse and continuously strives to reflect the diversity of the communities we serve.  Our members work closely with multiple service agencies to ensure we are meeting the unique needs of the multicultural community of San Rafael.

Our department supports a behavioral health program consisting of IAFF trained Peer Support members, as well as members trained in critical incident stress management. The culture established by our personnel is cited as a key contributor to what makes the San Rafael Fire Department a great place to work.  With over half of our line personnel having been hired within the past decade, there is a major focus on physical fitness, training, health and wellness, and an overall excitement about learning the art and trades of firefighting and emergency medicine.

MINIMUM QUALIFICATIONS:

• Candidates must have a high school diploma AND a minimum of 21 semester units of college coursework. 
• The following documents should be attached to your application as ONE PDF file.  If you are still in the process of obtaining a Firefighter I or Paramedic License you will be asked to provide a status update prior to full background:
  • CPAT card dated on or after June 14, 2023.  To register for an upcoming exam, visit https://www.fctonline.org/ 
  • Completion of CA State Board of Fire Services Firefighter I curriculum or ability to obtain prior August 1, 2024.
  • Valid California Paramedic License (or equivalent) or ability to obtain prior to August 1, 2024.  

BENEFITS:

The City of San Rafael offers an attractive compensation and benefits program, including participation in the Marin County Employees’ Retirement (MCERA) pension program, tiered contributions towards CalPERS health insurance, matching Retiree Health Savings (RHS) contributions, fully paid Dental coverage and Uniform Allowance.

Please review the attached job bulletin for benefit information.  You can also review our benefits summary and the San Rafael Firefighters’ Association MOU for more information.

The City of Brisbane will be sponsoring up to four summer internships this year.  Our internships are project-oriented and designed to give college students a good general overview of future employment opportunities and current issues in the Public Sector.  You will have the opportunity for exposure to various areas of City Administration during your internship and to network with fellow interns and participate in professional development activities in San Mateo County and/or Santa Clara County.

Projects for 2024 include:

• Communications – Assist with developing innovative and relevant content for posting on City-administered social media sites, research and work with departments in developing articles for publication on the City’s website and print newsletter, and assist with aspects of video production including storyboarding, camera work, and script-writing.

• IT – Have some familiarity with programs such as Windows, Active Directory, Office/Microsoft 365. Must be able to disassemble and reassemble a PC. Projects will consist of adding and editing AD and email accounts and sorting and organizing hardware components. Some daily tasks will include responding to help desk requests and making basic equipment repairs and replacements.

• Human Resources - Offering learning opportunities by following a full recruitment and onboarding process. Assist with website updating; maintaining employee records; the conversion of physical records/forms to electronic format; and conducting research and analysis on HR-related topics.

• Public Works (Utilities) – Provide support to the City's Public Works Department - Utilities Division with various engineering projects in drinking water distribution, water resources, sanitary sewer collection, and storm drainage. Primary assignment will focus on mapping and geolocating drinking water facilities to comply with new state regulatory compliance.  Secondary assignments may include field engineering support on construction of capital utility projects and assisting on various engineering reports and studies.

Applicants must be college students currently enrolled in and pursuing an undergraduate or graduate degree at an accredited college or university in a related field (e.g. public administration, public policy, business, planning, library science, environmental studies, engineering, sustainability). Undergraduate candidates must have a minimum of 48 semester units or equivalent completed.  Applicants should also be self-motivated, have excellent interpersonal skills, able to use Microsoft Office software, demonstrate good research ability and have the ability to communicate clearly both verbally and in writing. 

SALARY AND HOURS: The salary range for Interns is $20.00 per hour, 15-18 hours per week over a 12-week period.  The start date is flexible depending on the student’s availability.

APPLICATION PROCESS:

Candidates can submit their applications online at http://www.calopps.org/city-of-brisbane.  Applications will be accepted until the positions are filled. Resumes will not be accepted in lieu of an application.   

SELECTION PROCESS:

The applications will be screened and a limited number of applicants possessing the most relevant qualifications will be selected to participate in an oral interview.  Recommendations for appointment to the positions will be based on the results of these interviews.  Prior to appointment, fingerprinting for submission to the Department of Justice must be completed with favorable results.

The City of Brisbane is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this announcement are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The City of San Mateo Public Works Department is Looking for an Environmental Compliance Inspector

Why Join our Department?

The Public Works Department is comprised of Regulatory Compliance, Engineering, Field Maintenance, Facilities/Fleet, Wastewater Treatment, and Asset Management Divisions.  Each division is led by one of two Deputy Directors, who report to the Director of Public Works.  The department is responsible for the City’s major capital projects and infrastructure including streets, street lights, traffic signals, publicly owned facilities, sewer and storm conveyance systems, wastewater treatment plant, pump stations, a major lagoon, dams, and levees; as well as solid waste and environmental programs.  The Department is responsible for regulatory compliance related to Stormwater, Pretreatment, Solid Waste, and other environmental programs, as well as public outreach to raise awareness to the general public and other stakeholders about these issues.

The Public Works Department is committed to high performance standards, utilizing best practices relative to performance management and team-oriented approaches.  Our mission is to enhance the community and its environment by providing sustainable stewardship and innovative approaches to Public Works services.

Look to some of the reasons why the City of San Mateo is a great place to work: https://www.youtube.com/watch?v=_GTIzeSpc_g

What You’ll Do

The Environmental Compliance Inspector performs inspections and sampling of industrial, commercial and residential sources of discharge to the City’s sanitary sewer and storm drain systems to ensure compliance with federal, state, and local regulations; inspects hazardous materials storage areas; responds to reports of illicit discharges; performs water quality testing; and conducts public outreach activities.  This classification is distinguished from all other technical and professional classifications in the City by its specialized assignments in support of a variety of environmental compliance programs.  The duties of the class involve courteous, effective and tactful interaction with the community to ensure compliance with wastewater and stormwater discharge regulations.  Persons assigned to this class perform or assist in performing all functions associated with the City’s Source Control (Pretreatment and Pollution Prevention) and Stormwater programs.  This position reports to the Regulatory Compliance Manager or higher level department personnel.

For a complete list of duties, reference our job specifications at www.cityofsanmateo.org

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city's main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year.

Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal's "Librarian of the Year."

SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL's work and learn more about its impact, visit www.sjpl.org. Join us to make a difference! SJPL is recruiting a Volunteer Coordinator to administer the library's volunteer programs, organize volunteer activities, and provide support and resources to staff who work directly with volunteers on-site and virtually. The role focuses on drawing upon volunteers' knowledge and motivations to strengthen library events and services. The position will coordinate volunteer assignments and use various tools to develop, evaluate, and promote Library volunteer opportunities.

The Volunteer Coordinator is also responsible for coordinating and leading the library's volunteer recruitment and recognition efforts throughout the year, as well as overseeing the volunteer screening process, including scheduling, and conducting LiveScan background checks.

In addition, the Volunteer Coordinator will serve as a liaison for the San Jose Public Library Foundation , who frequently works with corporate donors to develop group volunteering opportunities at SJPL.

This position will:

• Identify, create, and update training materials and procedural guides for both volunteers and staff.
• Plan, coordinate, and lead volunteer events and community outreach opportunities.
• Develop promotional recruitment and storytelling campaigns to increase the number of volunteers.
• Develop recognition activities for the volunteer program.
• Interview, screen, place, and onboard volunteers.
• Utilize Better Impact, the City's online volunteer management software, to collect and analyze statistics on volunteers, and train and support staff in using these tools.
• Collect and analyze statistics on volunteer programs and trainings
• Assist with developing system-wide volunteer programs.
• Collaborate with partner organizations and stakeholders, such as the San José Public Library Foundation, to facilitate volunteer requests and placements.

Please note: The Library continues to allow hybrid or virtual work as appropriate

The Human Resources Department is seeking qualified candidates for the position of Human Resources Technician – Employee Benefits and Wellness.
   
If you are interested in joining a team of professionals committed to providing innovative services and delivering exceptional customer service to current County employees, County retirees, and members of the community, we encourage you to apply.  Human Resources Technicians (HR Techs) perform a wide variety of technical and paraprofessional duties in support of our Human Resources divisions which include:

• Employee Benefits and Wellness
• Equal Employment Opportunity (EEO) / Diversity and Inclusion
• Employee and Labor Relations
• Human Resources Information Management
• Risk Management and Workers' Compensation
• Talent Acquisition
• Training and Development
• Shared Services
• Strategic Support and Partnerships

The current vacancy is in the Employee Benefits and Wellness Division of the department. We are seeking a candidate who has a solid foundation in customer service, along with intermediate to advanced Excel skills to carry out daily tasks.
 
Working as part of the Benefits team, the new HR Tech will provide daily customer service support to County employees and retirees by answering questions about the generous benefits that are offered and conducting trainings and presentations to educate employees and retirees about their benefit packages.  Call center experience is extremely helpful, though not required. Exceptional customer service is a hallmark of the position.

Examples Of Duties

The HR Tech will be responsible for reconciling benefits reports and assisting in the development of dashboards. We are seeking an individual who can gather, organize, analyze, and explain benefit plan data effectively through concise reports. The ideal candidate will possess intermediate to advanced Excel proficiency, allowing them to create pivot tables, formulate equations, conduct calculations, generate visual data representations, and design forms/audit reports.

Additional duties for the HR Tech include assisting with the annual Employee Benefits Fair and determining eligibility requirements.  

The County offers a myriad of benefits which include, but are not limited to Medical, Dental, and Vision Insurance; Life Insurance; Flexible Spending and Health Savings Accounts; Deferred Compensation; Employee Assistance Program; and a nationally recognized Employee Wellness Program.
 
Because of the diversity, complexity, and breadth of the benefits we offer, the ability to learn, synthesize, and retain information is critical.  The HR Tech must be able to recall information, locate resources, interpret data, and impart information in a busy environment.  
 
We are looking for self-motivated, highly organized, flexible individuals who thrive in a fast-paced environment where priorities frequently change, but the mission remains constant – to maximize organizational and individual potential and position the County of San Mateo as an employer of choice.
 
The successful candidate will be extremely-well organized, have strong attention to detail, be capable of working independently within set guidelines, and show initiative.
 
Strong communication skills are a key element.  The chosen applicant will be able to communicate clearly and persuasively with employees at all levels of the organization and with the vendors and health care organizations who provide benefits to County employees.
 
Because this position deals with sensitive information, the chosen applicant will need to understand the importance of confidentiality, tact, and discretion.
 
This is an amazing opportunity to demonstrate and expand your data management skills, while working with a high-functioning team to ensure County employees and retirees understand and utilize the benefits available to them.

Benefits Division
The Employee Benefits Division, led by the Human Resources Benefits Manager, coordinates and administers benefits programs, providing assistance and technical support to County employees and retirees, benefit partners, and insurance providers.

Out team supports a workforce of over 6,000 active employees and 3,000 retirees.  We operate a customer service call center, conduct one-on-one and group benefits education, and facilitate large benefits-related training sessions.  We assist employees with benefit concerns, work closely with administrators and insurance providers to resolve County coverage issues quickly, and process benefit changes efficiently.  

The County offers a comprehensive benefits package, including medical, dental, vision, life insurance, and various voluntary benefits. Employees and their families also have access to a wide range of Wellness benefits and resources.

Qualifications

Experience and Education:  
Any combination of experience, education, and training that would provide the required knowledge, skills, and abilities is qualifying.

• A typical way to qualify is three years of increasingly responsible administrative support work with at least two years of HR-related work. 

Experience in Benefits is strongly preferred but not required.
 
Knowledge of:

• Microsoft Excel.
• Principles and practices of human resource/personnel administration and management.
• Federal, State, and local legislation involving human resource/personnel function.
• Organization, procedures, and operating details of the County or similar jurisdictions or agencies.
• Correct English usage, spelling, grammar, and punctuation.
• Modern office methods, procedures, and equipment including computer systems and HR-related programs and applications.

Skill/Ability to:

• Manage and analyze large amounts of complex data.
• Work independently with minimal supervision.
• Employ good judgment and make sound decisions in accordance with established procedures and policy.
• Learn and interpret laws and rules.
• Communicate effectively both orally and in writing.
• Understand and carry out oral and written directions.
• Achieve operating efficiency in an administrative office environment.
• Work under pressure and meet deadlines.
• Establish and maintain positive and cooperative working relationships with other employees and the public.

 
NOTE: The eligible list created from this recruitment will be used to fill this vacancy and could be used to fill other future vacancies in HR or other County Departments.

Application/Examination

Open & Promotional – Anyone may apply. Current County of San Mateo employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.
 
Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Responses to the supplemental questionnaire must be submitted in addition to our regular employment application form.
 
Important Information About the Examination Process 
The examination process will consist of the steps detailed below. Because of this process, not all applicants meeting the minimum qualifications are guaranteed advancement through the examination process.
  
Initial review of application materials.  At this step applicants submitting incomplete applications, lacking relevant qualifications, and/or not following instructions will be disqualified.  Applicants who pass this initial review will be further evaluated for relevant training and experience.
  
Application screening and auto-scored evaluation of relevant training and experience (T&E) that is based solely on the applicants' responses the supplemental questions. Those applicants whose application materials receive a passing score on the T&E evaluation and application screening will be invited to take the online computer-based examination.    
  
Panel interview (weight: 100%). Those applicants who pass the online computer-based exam will be interviewed by a panel of three subject matter experts.  Applicants who pass the interview will be placed on an eligible (or hiring) list and the top ranked candidates will be invited to a second interview and will meet with the Benefits team.  An Excel proficiency exam will be given as part of the second interview.
 
Recruitment and Examination Dates (tentative):
Deadline for Applications:  May 8, 2024
Application Screening and T & E Scoring:  May 13-15, 2024
Panel Interview:  May 29 and/or 30, 2024

Under general or direct supervision at the lower level and under direction at the higher level, incumbents perform varied professional technical, analytical, and administrative tasks in providing staff support to departments and divisions to; perform contract administration functions; compile and maintain records; conduct special studies, surveys, and research assignments in a variety of project, program, service, and/or operational procedures; and, to perform related work as required.

CLASS CHARACTERISTICS:

The Sustainability Analyst I is the entry-level class in the Sustainability Analyst series. Incumbents in this class provide varied professional clerical and technical support in the administration of solid waste, recycling, organics and related sustainability programs.

The Sustainability Analyst II is the journey-level class in the Sustainability Analyst series. Incumbents are expected to be fully competent in all major solid waste and recycling program functions and able to independently perform assignments.

Incumbents at both levels are required to have an in-depth and comprehensive knowledge of the policies and procedures necessary to achieve program results.

Positions in the Sustainability Analyst series are flexibly staffed. Incumbents may advance to the higher level after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class.

EXAMPLES OF DUTIES (illustrative only): 

• Perform research, field investigations and statistical analyses related to integrated solid waste management including waste reduction, reuse, recycling, and composting; compile and analyze data; identify and evaluate discrepancies, and proactively find solutions; formulate recommendations and viable alternatives; prepare, deliver, and/or present a variety of oral and/or written reports. 
• Assist in developing and conducting special projects, studies, surveys, and research assignments, policy, services, public education and outreach, data management, contract administration, for an office, department or division, as assigned. 
• Designs and develops a variety of materials and activities to promote, implement, and evaluate assigned sustainability and environmental programs in a manner that will enhance public awareness, educate citizens to relevant environmental issues, and encourage proactive and cooperative problem-solving activities. 
• Works with program staff on contract administration, program development, maintenance and continuous improvement. 
• Provide sustainability related technical assistance to city departments, divisions, staff, the public, community organization and businesses. 
• Analyze and initiate recommendations to develop, improve, and/or ensure legislation compliance for department or division programs, systems, procedures, and methods of operation. 
• Organizes and participates in assigned program area activities, including contract management and compliance, customer service and outreach, data collection and analysis, and presentation of technical and specialized data. 
• Assist in the implementation and maintenance of programs, services, systems, policies, processes, procedures, manuals, and forms for use in operation; provide personnel training on related areas. 
• Assist in the development, coordination, and monitoring of the department or division budget; research and evaluate costs; provide budget tracking tasks as required. 
• Participate in administering contracts with contractors, subcontractors and consultants, ensure documents and reports comply with City contract standards; monitor programs for compliance with applicable scopes of service, rules, regulations, laws, and policies. 
• Represent the City and/or department in interdepartmental, community, civic and professional meetings, public forums, and conferences as required; make presentations as necessary. 
• Builds and maintains positive working relationships with coworkers, other City employees, other organizations and their representatives, and the general public, exhibiting effective customer service and communication skills. 
• Participates with other City departments, community service providers, consultants, other jurisdictions and agencies in sustainability and environmental program development and coordination efforts as well as legislative advocacy and education. 
• Monitor and coordinate the daily operation of assigned functional area; perform detail-oriented work and maintain accurate records, systems, processes, and statistics; evaluate using appropriate metrics. 
• Develops and maintains databases, contract compliance tracking records, and forms as needed. 
• May conduct presentations related to City's sustainability and solid waste and recycling programs and services upon request. 
• Perform other related duties as assigned.

The Emergency Dispatcher I/II position in the Sheriff’s Department performs a variety of difficult work in the provision of 24-hour-per-day, seven-days-per-week public safety emergency dispatch service, including all 911 communications. Emergency Dispatcher I is the entry level class in the Emergency Dispatcher series.  It differs from Emergency Dispatcher II in that the II level is fully trained as a dispatcher and may provide training for the Dispatcher I. This position is scheduled for forty (40) hours per week.

WHAT YOU’LL DO

• Receives incoming calls from the public; determines type of assistance required, including law enforcement, fire or ambulance personnel, etc., and dispatches emergency and non-emergency radio and telephone communications to appropriate jurisdictions and agencies.
• Operates a law enforcement 911 communications network.
• Maintains radio communications with field personnel as necessary to relay messages and information, and to determine the location and safety of field personnel.
• Performs a variety of clerical duties as required, including but not limited to answering business telephones; processing and/or maintaining department records, including case files; compiling information and statistics for reports; preparing criminal history reports; entering/cancelling/retrieving data on computer; ordering supplies, copying and filing documents, etc.
• Processes civil, misdemeanor, juvenile and felony warrants.