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VETERINARY TECHNICIAN (PART-TIME/BENEFITED)

Fremont Police Department - Animal Services

Fremont Animal Services is responsible to protect the public and animals in our City. The shelter provides compassionate and humane care to the animals brought to us; responsible ownership through licensing, adoptions, and spay/neuter. Our Field Services actively respond to reports of injured animals, and cases of neglect and cruelty.

Application Instructions

The first review of applications is July 24, 2020, at 12:00 p.m.   This recruitment will remain open until filled and may close at any time without notice, so interested applicants are encouraged to apply immediately.

A completed resume and supplemental questionnaire (part of the online application) must be submitted to be considered for this opportunity.

To be considered for this employment opportunity, please complete an online application by visiting www.fremont.gov/cityjobs. 

FINAL FILING DATE:                        We are accepting applications until closing at 5pm, July 13, 2020.

TENTATIVE TEST DATES:              Online Assessment: August 1, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is establishing an employment list for the citywide classification of Office Assistant II.  There is currently no vacancy for this position, however, the employment list that will be established from this recruitment may be utilized to fill future vacancies. The normal work schedule is Monday through Friday, 8 am –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform responsible administrative and customer support duties for an assigned department, division, or program including receiving and responding to inquiries from the public, other City departments and outside agencies; to prepare documents, correspondence and routine reports; to receive and process payments; and to provide other support duties as assigned.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Office Assistant series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from a higher level supervisor or manager.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Serve as first line of contact to external customers via telephone or in person; refer customers to appropriate staff and/or provide a variety of general information regarding City functions and services; and explain department operating policies and procedures.
• Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records.
• Type and proofread a variety of documents including general correspondence, agendas, reports, memos and statistical reports.
• Develop, maintain and archive a variety of files and records. 
• Support departmental hiring process; schedule interviews; complete and submit new hire documents; inform new hires of department policies and procedures; arrange computer and facility access.
• Receive, review and process payroll for assigned department; identify and resolve discrepancies; verify overtime usage; research and respond to questions from staff regarding payroll.
• Receive, review and process invoices, payment requests, reimbursement requests and credit card charges; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare and process purchase requisitions.
• Order, maintain and reconcile purchases of office supplies, merchandise and other and special purchases related to department operations; maintain inventory.
• Schedule meetings and maintain calendars for department staff; reserve and prepare conference rooms; prepare meeting agendas; attend meetings and take and publish meeting minutes.
• Make travel arrangements for department staff; receive and process reimbursement requests.
• Assist the public with reserving and renting City facilities; register customers for classes, programs and tours; may participate in tours as required.
• Respond to letters and routine correspondence; receive, sort, open, time stamp and distribute time mail.
• Create, edit and update department information on internet and intranet.
• Assist with annual and mid-year budget entry; prepare monthly budget reports.
• Track and register staff for training classes as needed.
• Prepare, track and close out work orders and service requests; dispatch field personnel, as required.
• Issue, receive, type and process various applications, permits and other forms; apply departmental policies and procedures in determining completeness of applications; calculate fees.
• Receive and process payments for a variety of services; handle cash; prepare deposits; prepare and send billing statements as required by program.
• Distribute petty cash; reconcile and complete petty cash requests and send to Finance Department.
• Perform administrative tasks in support of special projects that includes the collection, review, compilation and verification of data.
• Collect, compile and submit data in support of grant administration activities.
• Create, revise and implement procedures related to assignment; recommend and participate in the implementation and improvement of policies and procedures.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office equipment and procedures including use of a variety of software applications.
• Customer service principles and public relations techniques.
• English usage, spelling, grammar and punctuation.
• Business letter writing and report preparation.
• City services provided.
• Advanced customer service techniques.
• Policies and procedures of the assigned department or program.
• Basic accounting principles; financial record keeping and reporting.

Ability to:

• Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Develop and maintain filing systems.
• Compose general correspondence and letters and take meeting minutes.
• Use a personal computer and a variety of software applications.
• Plan and organize workload.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Independently perform administrative and customer service duties in support of assigned department or program.
• Research, respond to and assist in the resolution of inquiries and complaints.
• Prepare correspondence, memorandums, and routine financial and operational reports.
• Accurately calculate fees and handle money.
• Use independent judgment and personal initiative.
• Know, understand, interpret and explain department and program policies and procedures.

Experience and Training

Experience:

Two years of responsible experience performing duties similar to that of an Office Assistant I with the City of Roseville (performing responsible administrative and customer support duties for an assigned department, division, or program).

AND

Training:

Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of clerical experience do you have?

• Less than 2 Years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please describe the experience that qualifies you for this position. Your response to this question must be consistent with the Work Experience section of your application. Failure to adequately describe your qualifying work experience may disqualify you from this recruitment.

SELECTION PROCESS

Applicants will be invited to an online exam (pass/fail).  Candidates receiving a passing score will be screened and those meeting the minimum qualifications will be scored in the Formula Rate Examination.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and, depending on position applied for, a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE:                        We are accepting applications until closing at 5pm, July 13, 2020.

TENTATIVE TEST DATES:              Online Assessment: August 1, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is establishing an employment list for the citywide classification of Office Assistant I.  There is currently no vacancy for this position, however, the employment list that will be established from this recruitment may be utilized to fill future vacancies. The normal work schedule is Monday through Friday, 8 am –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform responsible administrative and customer support duties for an assigned department, division, or program including receiving and responding to inquiries from the public, other City departments and outside agencies; to prepare documents, correspondence and routine reports; to receive and process payments; and to provide other support duties as assigned.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Office Assistant series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Office Assistant I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from a higher level supervisor or manager.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Serve as first line of contact to external customers via telephone or in person; refer customers to appropriate staff and/or provide a variety of general information regarding City functions and services; and explain department operating policies and procedures.
• Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records.
• Type and proofread a variety of documents including general correspondence, agendas, reports, memos and statistical reports.
• Develop, maintain and archive a variety of files and records. 
• Support departmental hiring process; schedule interviews; complete and submit new hire documents; inform new hires of department policies and procedures; arrange computer and facility access.
• Receive, review and process payroll for assigned department; identify and resolve discrepancies; verify overtime usage; research and respond to questions from staff regarding payroll.
• Receive, review and process invoices, payment requests, reimbursement requests and credit card charges; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare and process purchase requisitions.
• Order, maintain and reconcile purchases of office supplies, merchandise and other and special purchases related to department operations; maintain inventory.
• Schedule meetings and maintain calendars for department staff; reserve and prepare conference rooms; prepare meeting agendas; attend meetings and take and publish meeting minutes.
• Make travel arrangements for department staff; receive and process reimbursement requests.
• Assist the public with reserving and renting City facilities; register customers for classes, programs and tours; may participate in tours as required.
• Respond to letters and routine correspondence; receive, sort, open, time stamp and distribute time mail.
• Create, edit and update department information on internet and intranet.
• Assist with annual and mid-year budget entry; prepare monthly budget reports.
• Track and register staff for training classes as needed.
• Prepare, track and close out work orders and service requests; dispatch field personnel, as required.
• Issue, receive, type and process various applications, permits and other forms; apply departmental policies and procedures in determining completeness of applications; calculate fees.
• Receive and process payments for a variety of services; handle cash; prepare deposits; prepare and send billing statements as required by program.
• Distribute petty cash; reconcile and complete petty cash requests and send to Finance Department.
• Perform administrative tasks in support of special projects that includes the collection, review, compilation and verification of data.
• Collect, compile and submit data in support of grant administration activities.
• Create, revise and implement procedures related to assignment; recommend and participate in the implementation and improvement of policies and procedures.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office equipment and procedures including use of a variety of software applications.
• Customer service principles and public relations techniques.
• English usage, spelling, grammar and punctuation.
• Business letter writing and report preparation.

Ability to:

• Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Develop and maintain filing systems.
• Compose general correspondence and letters and take meeting minutes.
• Use a personal computer and a variety of software applications.
• Plan and organize workload.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.

Experience and Training

Experience:

One year of increasingly responsible clerical and customer service experience.

AND

Training:

Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of clerical experience do you have?

• Less than 1 Year
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5+ Years

4. Please describe the experience that qualifies you for this position. Your response to this question must be consistent with the Work Experience section of your application. Failure to adequately describe your qualifying work experience may disqualify you from this recruitment.

SELECTION PROCESS

Applicants will be invited to an online exam (pass/fail).  Candidates receiving a passing score will be screened and those meeting the minimum qualifications will be scored in the Formula Rate Examination.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and, depending on position applied for, a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence

The San Mateo County Registration & Elections Division is seeking seasonal Election Vote Center Representatives (Office Assistant I) to assist in the upcoming November 3, 2020 Presidential General Election. Vote Centers have replaced polling places as in-person voting sites and offer additional services over a longer period of time. This position requires the ability to operate a computer and computer applications/software quickly and accurately.  

We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of Vote Center Representative to be hired for the following duties:

1. Use a computer to verify voter eligibility.
2. Provide information about the upcoming election.
3. Guide voters on use of electronic ballot marking devices.
4. Operate/troubleshoot voting equipment.
5. Provide in-person customer service including assisting voters to register to vote and assisting voters in casting a ballot.
6. Issue ballots.
7. Maintain accurate files and records.
8. Secure Election materials and supplies.

Several, but not all, Vote Center Representatives require fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino Korean, Burmese, Hindi, or Japanese.
 
Vote Centers will be open for four to eleven days. Those hired can expect to work approximately 7 – 15 days including training.
 
Vote Center Representatives will work 5 days per week and 8 hours per day. This assignment will include weekends and potentially 2 or more evenings. On Election Day, Vote Center Representatives will work from 6:00 a.m. - 9:00 p.m. or later if necessary.
 
Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, November 3, 2020.  These positions may require evening work assignments.
 
Personal protective equipment and sanitizing supplies will be provided to staff to be used in the Vote Centers and protective measures will be implemented to ensure the safety of Vote Center Representatives, as well as the public.
 
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Hourly wage starts at: $21.02

IMPORTANT: The County of San Mateo has implemented best-practice guidelines in response to the COVID-19 pandemic to ensure safety of the general public and staff. Such measures include, but are not limited to, enforcing social distancing and providing staff with personal protective equipment, such as gloves, hand sanitizer, face masks, and sneeze guards.

Ideal candidates will have a minimum of one year of general clerical, office assistant, phone services or computer experience, and a close attention to detail. Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, November 3, 2020. These positions may require evening work assignments.

The position requires basic addition and subtraction. Vote Center representatives must be proficient in the operation of a computer and computer software and applications.

Applicants with past experience as Poll Workers or Vote Center Representatives are strongly encouraged to apply.

Eleven-day Vote Centers will open on October 24, 2020, and four-day Vote Centers will open on October 31, 2020. Once opened, Vote Centers will remain operational through November 3, 2020.
 
Critical skills for all Vote Center positions include the ability to prioritize work, coordinate several activities, organize and maintain accurate files and records, and understand and carry out oral and written directions. 

FINAL FILING DATE:                        We are accepting applications until closing at 5:00 pm, July 7, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the classification of Utility Customer Service Representative II (Finance Clerk II).  The current opening is a limited term, benefitted and full-time position in the Finance Department, but the list may be utilized to fill future regular and full-time vacancies in the City for the duration of the list.  The term length for the current vacancy is not guaranteed but cannot exceed 36 months. The current vacancy is in the Utility Billing division working with the Customer Service team in a call center environment assisting residents with a variety of utility billing requests. The normal work schedule is Monday through Friday, 8:00 am –5:00 pm.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform a variety of clerical accounting duties in support of specific assigned functional areas; to support other accounting staff; to prepare, maintain, and process accounting records, financial transactions and utility payments; and to provide internal and external customer service.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Finance Clerk series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from that of the Senior Finance Clerk in that the latter is an advanced journey level class responsible for highly complex clerical accounting work and may exercise technical and functional supervision over assigned staff.

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from assigned management or supervisory staff; and technical and functional supervision from a Senior Finance Clerk.
• May exercise technical and functional supervision over lower level staff as appropriate.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Provide customer service at the counter, by telephone, or e-mail; receive money and issue receipts; balance daily cash drawer.
• Assist the public and City employees by answering inquiries about departmental policies, procedures and programs related to utility billing, licensing, accounts payable/receivable, , or consolidated billing.
• Provide clerical support to department staff; make copies of documents as needed; handle correspondence by typing memoranda, letters and reports as required; distribute correspondence, and process incoming and outgoing mail.
• Maintain books, records, and files; assist with processing of documents such as invoices, purchase orders, warrants, tax statements, and other records.
• Work with ledger accounts and other records; maintain subsidiary ledgers; accumulate records and statistics related to departmental operations.
• Research and resolve discrepancies; respond to customer questions regarding utility bills; set up payment arrangements.
• Print service orders and coordinate with other City departments for the turn on and off of utilities.
• Maintain records of monies received; post to ledgers, reconcile, balance and audit accounts; assist in preparing financial statements; quarterly tax returns and fiscal year end reports; complete bank deposit documentation.
• Review invoices for complete and accurate coding, taxes, discounts and totals; match invoices to purchase orders; allocate purchases to correct accounts.
• Process check and invoice print runs, credit card payments, electronic fund transfers, positive pay and file transfers to financial institutions.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office procedures, methods and computer equipment.
• Basic methods of record keeping, including personal computer uses related to spreadsheet and database applications.
• Basic mathematical calculations.
• English usage including spelling, punctuation and grammar.
• Principles of customer service.
• Methods and practices of bookkeeping and financial/statistical record keeping.
• Basic practices of handling cash and various methods of payment.

Ability to:

• Learn to perform a variety of accounting clerical duties in support of specific assigned functional areas.
• Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.
• On a continuous basis, sit at desk and/or stand at counter for long periods of time.  Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less.
• Learn to operate a personal computer for data entry, inquiry, and report generation.
• Maintain confidentiality of a wide range of sensitive information.
• Make accurate mathematical calculations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative relations with those contacted during the course of work.
• Independently perform difficult and responsible clerical work involving financial and related statistical record keeping.
• Respond to and assist in resolving difficult and/or sensitive inquiries related to financial accounting records and processes.
• Interpret and apply City municipal codes, policies and procedures.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties comparable to that of a Finance Clerk I in the City of Roseville (performing a variety of clerical accounting duties in support of specific assigned functional areas; supporting other accounting staff; to prepare, maintain, and process accounting records, financial transactions and utility payments; and providing internal and external customer service).

AND

Training:

Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree; supplemental course work in accounting, office management, computer science or related field is desirable.

License or Certificate:

Possession of a valid California Driver’s License by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of work experience do you have performing duties comparable to that of a Finance Clerk I in the City of Roseville (performing a variety of clerical accounting duties in support of specific assigned functional areas; supporting other accounting staff; preparing, maintaining, and processing accounting records, financial transactions and utility payments; and providing internal and external customer service)?

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5+ Years

4. How many years of experience do you have working in a call center environment?

• Less than 1 year
• More than 1 year

5. Please describe your work experience providing customer service.

6. Please describe your experience working with a utility company.

7. Please describe your experience working in a call center environment.

8. Please list any commonly used computer applications you are familiar with and describe your experience using these applications.

9. Please explain how you maintain your patience and stay cooperative when dealing with irate, uncooperative people.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE:                        We are accepting applications until closing at 5:00 pm, July 7, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the classification of Utility Customer Service Representative I (Finance Clerk I).  The current opening is a limited term, benefitted and full-time position in the Finance Department, but the list may be utilized to fill future regular and full-time vacancies in the City for the duration of the list.  The term length for the current vacancy is not guaranteed but cannot exceed 36 months. The current vacancy is in the Utility Billing division working with the Customer Service team in a call center environment assisting residents with a variety of utility billing requests. The normal work schedule is Monday through Friday, 8:00 am –5:00 pm.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform a variety of clerical accounting duties in support of specific assigned functional areas; to support other accounting staff; to prepare, maintain, and process accounting records, financial transactions and utility payments; and to provide internal and external customer service.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Finance Clerk series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Finance Clerk I is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from assigned management or supervisory staff; and technical and functional supervision from a Senior Finance Clerk.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Provide customer service at the counter, by telephone, or e-mail; receive money and issue receipts; balance daily cash drawer.
• Assist the public and City employees by answering inquiries about departmental policies, procedures and programs related to utility billing, licensing, accounts payable/receivable, , or consolidated billing.
• Provide clerical support to department staff; make copies of documents as needed; handle correspondence by typing memoranda, letters and reports as required; distribute correspondence, and process incoming and outgoing mail.
• Maintain books, records, and files; assist with processing of documents such as invoices, purchase orders, warrants, tax statements, and other records.
• Work with ledger accounts and other records; maintain subsidiary ledgers; accumulate records and statistics related to departmental operations.
• Research and resolve discrepancies; respond to customer questions regarding utility bills; set up payment arrangements.
• Print service orders and coordinate with other City departments for the turn on and off of utilities.
• Maintain records of monies received; post to ledgers, reconcile, balance and audit accounts; assist in preparing financial statements; quarterly tax returns and fiscal year end reports; complete bank deposit documentation.
• Review invoices for complete and accurate coding, taxes, discounts and totals; match invoices to purchase orders; allocate purchases to correct accounts.
• Process check and invoice print runs, credit card payments, electronic fund transfers, positive pay and file transfers to financial institutions.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office procedures, methods and computer equipment.
• Basic methods of record keeping, including personal computer uses related to spreadsheet and database applications.
• Basic mathematical calculations.
• English usage including spelling, punctuation and grammar.
• Principles of customer service.

Ability to:

• Learn to perform a variety of accounting clerical duties in support of specific assigned functional areas.
• Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.
• On a continuous basis, sit at desk and/or stand at counter for long periods of time.  Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less.
• Learn to operate a personal computer for data entry, inquiry, and report generation.
• Maintain confidentiality of a wide range of sensitive information.
• Make accurate mathematical calculations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative relations with those contacted during the course of work.

EXPERIENCE AND TRAINING

Experience:

No experience is required.

AND

Training:

Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree; supplemental course work in accounting, office management, computer science or related field is desirable.

License or Certificate:

Possession of a valid California Driver’s License by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of work experience do you have providing customer service?

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. How many years of experience do you have working in a call center environment?

• Less than 1 year
• More than 1 year

5. Please describe your work experience providing customer service.

6. Please describe your experience working with a utility company.

7. Please describe your experience working in a call center environment.

8. Please list any commonly used computer applications you are familiar with and describe your experience using these applications.

9. Please explain how you maintain your patience and stay cooperative when dealing with irate, uncooperative people.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence

The San Mateo County Registration & Elections Division is seeking seasonal Election Worker - Office Assistants to assist in the upcoming November 3, 2020 Presidential General Election. The Elections Division is a fast-paced environment.  This is an excellent opportunity to work with a group of dynamic, well-organized, and highly efficient individuals committed to the democratic process.

We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of Office Assistant to be hired into one of five areas:

Clerical Support/Vote by Mail

• Data entry
• Assembling election supplies
• Assembling and processing of Vote by Mail ballot packets
• Counting ballots
• Operating voting equipment

Customer Service/Phone Bank

• Assisting voters in finding election material and understanding their voting opportunities over the phone

Outreach Services

• Demonstrating voting equipment
• Registering voters
• Presenting information about the upcoming election

Voting Equipment

• Helping function test voting equipment
• Assisting in delivery and pickup of voting equipment at Vote Centers

 
Supplies

• Inventorying and packing/unpacking Vote Center supplies
• May also help with delivering supplies to Vote Centers           

 
Fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino, Korean, Burmese, Hindi, or Japanese preferred in Customer Service/Phone Bank and Outreach Services but not required.
 
The Election Worker is classified as an Office Assistant. The hourly wage for the Election Worker - Office Assistant is $19.88.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Overtime is expected.     

IMPORTANT: The County of San Mateo has implemented best-practice guidelines in response to the COVID-19 pandemic to ensure safety of the general public and staff. Such measures include, but are not limited to, enforcing social distancing and providing staff with personal protective equipment, such as gloves, hand sanitizer, face masks, and sneeze guards.                                                  

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence

The San Mateo County Registration & Elections Division is seeking seasonal Office Specialists to work as Vote Center Trainers (Office Specialist) to assist in the upcoming November 3, 2020 Presidential General Election. The Elections Division is a fast-paced environment; this is an excellent opportunity to work with a group of dynamic, well-organized and highly efficient individuals committed to the democratic process.

We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of Vote Center Trainer to be hired for the following duties:

• Deliver training to Vote Center Representatives on San Mateo County Elections Procedure, Vote Center set-up and voter assistance.
• Facilitate hands-on training scenarios for Vote Center staff.
• Identify uniquely-skilled staff for special assignments.
• Set up, restore and restock the classroom between training classes.
• Communicate any notes from the Vote Center Representatives regarding policy, equipment or supplies to the Training Supervisor.

Vote Center Training is expected to begin around the end of September. Those hired can expect to work for approximately eight weeks including on-site job training, teaching classes and working at a 4-day Vote Center as a Vote Center Lead. The last expected day of employment will be Election Day, November 3, 2020.
 
Training is held from 9 a.m. to 4 p.m. daily during the period of operation. Daily schedules may include reporting to unit supervisors before a session or staying after training to complete further work. These positions may require evening and/or weekend work assignments.
 
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Hourly wage: $25.23.
 
IMPORTANT: The County of San Mateo has implemented best-practice guidelines in response to the COVID-19 pandemic to ensure safety of the general public and staff. Such measures include, but are not limited to: enforcing social distancing, and providing staff with personal protective equipment, such as gloves, hand sanitizer, face masks and cleaning the classroom and equipment between training sessions.

Ideal Vote Center Trainer candidates will have strong public speaking abilities, past teaching or training experience with adult learners, computer proficiency and previous knowledge of vote center procedures, vote center applications and equipment.
 
Critical skills for all election worker office specialist positions include the ability to prioritize work, learn new jobs tasks quickly, and understand and carry out oral and written directions.
 
The selected individuals must be available for the entire employment period until the completion of their assignment.
 
The Elections Division is an exciting, fast-paced environment, especially as elections approach. More information about the organization is available on the Elections Division website www.smcacre.org.

We are currently accepting applications for this position although the hiring process may be affected by the COVID-19 public health emergency and the start date is yet to be determined.

Hourly Rate:  
$15.78 - 21.16 (based on combination of education and related experience) 

Job Opening:
Part-time position - up to 35 hours per week (Conejo Community Center)

Open Until Filled

Summary: 
Under general supervision, to organize and conduct specialized recreational programs for the community and to provide highly responsible and technical staff assistance in a specialized program area, in accordance with District policies and procedures.

Essential Duties and Responsibilities:

• Assists and participates in the planning, organization, and supervision of specialized recreation programs for a community area or specialized group.
• Confers with community groups to evaluate and formalize program ideas; liaison between community groups and the District.
• Speaks to community groups to promote participation in scheduled activities and explain specialized program.
• Prepares and maintains a variety of records and reports related to program.
• Assists in conducting training programs for District recreation staff in specialized recreation related area.
• Directs and monitors activities of seasonal contract staff.
• Travels to various sites to conduct programs, deliver equipment and supplies, or attend meetings.
• Coordinate the planning, registration, and conduct of special events offered by the Unit.

Other Duties and Responsibilities:

• May design and produce flyers or brochures.
• May attend and participate in Councils or Associations related to specialized area.
• Performs other related duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. *

Education/Experience:
Completion of 60 units is desirable with 1,500 hours of group recreational activity leadership experience or an equivalent combination of education and experience.

Language Ability:
Ability to read, analyze, and interpret periodicals related to unit assignment, technical procedures, or government regulations. Ability to write reports and letters, and create forms. Ability to communicate effectively in both written and oral form, including presentations before diverse groups and teaching. Spanish speaking preferred.

Math Ability:
Ability to calculate figures and amounts such as percentages, petty cash or bank accounts, refunds or credits. Ability to determine costs associated with program and keep records.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written or oral form Ability to deal with problems involving several concrete variables in standardized situations.

Certificates and Licenses:
California Driver’s License with ability to obtain a Commercial Class C designation within 6 months of employment. First Aid and CPR certificates within 6 months of employment. All positions working with children under 18 require finger print clearance.

Supervisory Responsibilities: 
Supervisory responsibility is limited to directing and monitoring the activities of seasonal contract staff. This position may participate in the interviewing and hiring of contract staff and is responsible for completion of documentation at completion of contract period.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. *

While performing the duties of this job the employee is frequently exposed to outdoor weather conditions; wet or humid conditions. The employee is occasionally exposed to moving mechanical parts; high precarious places. The noise level in the environment is moderate. Exposure to hazardous conditions will vary depending on the Unit assignment.

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. *

While performing the duties of this job the employee is frequently required to walk, sit; use hands to finger, handle, or feel; talk or hear. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; taste or smell. The employee is frequently required to lift up to 25 pounds and occasionally up to 50 pounds. The vision requirements include close and distance vision; color and peripheral vision; depth perception; ability to adjust focus; and the ability to see in poor light or have good night vision. Physical demands may vary according to Unit assignment.

 *Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Selection Process:
Based on the information provided in the application documents, those candidates with the most desirable qualifications will be invited to continue in the selection process.  Not all applicants meeting the minimum qualifications are guaranteed advancement through any subsequent phase of the examination.  Be sure to include all pertinent information regarding your education and experience.  Fill out the application completely; blank spaces may cause rejection; do not refer to resume.  Falsification or omission of material fact is cause for rejection, removal from the eligibility list, or dismissal.  Resumes will not be accepted in lieu of a completed application. Cover letters and resumes are encouraged and must be submitted online as attachments with the fully completed application. Applications must be submitted online by the filing deadline, or when the listed number of applications are received, whichever occurs first.

Examination:
Candidate selection will be based on competitive examinations. Test content will be related to the job. A driver license will be requested for identification and admission to the testing area. If there is more than one part to an examination, candidates must pass each part. Candidates with passing scores will be asked to compete in successive parts of the examination.

• Written Test/Practical Exercise:  A written test and a practical exercise may be used, in addition to the appraisal interview. 
• Appraisal Interview:  A job related appraisal interview will be conducted to evaluate and compare participating candidates’ knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job.
• After the Appraisal Interview, the top candidates will be invited to a staff interview.               

All applicants will receive a written response to their standing in the selection process.

NOTE: THE DISTRICT DOES NOT REIMBURSE APPLICANTS FOR TRAVEL, LODGING, OR OTHER EXPENSES RESULTING FROM THEIR PARTICIPATION IN THE SELECTION PROCEDURE.

In accordance with the Immigration and Control Act of 1986, the Conejo Recreation and Park District must verify that all new employees have written proof of their right to work in the United States at the time of hire.

REASONABLE ACCOMMODATION FOR INDIVIDUALS WITH DISABILITIES

The District encourages applications from qualified individuals with disabilities as defined by the Americans with Disabilities Act.  Individuals who will require a reasonable accommodation to take a test as part of the selection process must notify Human Resources.  Applicants with disabilities that affect sensory, manual or speaking skills may be provided with a test in a format that does not require the use of the impaired skill.  Persons requesting reasonable accommodation will be required to provide documentation of such need.

Note:  The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

APPLICATION DEADLINE:  Apply by Monday, March 23, 2020 for first consideration

THE POSITION:

The Library and Recreation Department (Library Division) is seeking a part-time (64% FTE) Library Assistant I. The incumbent in this position will perform a variety of responsible library work related to the circulation of materials and assist patrons in the use of the library. The Library Assistant I will perform a variety of duties related to the loaning, return, shelving and monitory of Library materials. 

This position performs the following essential job duties:

• Processes returned materials and prepares them for re-shelving.
• Assists patrons in person and by telephone, provides information, and refers reference and other specialized questions to appropriate staff.
• Sorts books and related materials according to alphabetical, numerical, and categorical systems.
• Collects, stacks, shelves and re-shelves library materials.
• Maintains logs and records, conducts routine and special surveys and tabulation of usage of materials, patron demographics, and related information.
• Locates and furnishes reserve/closed stack materials for patrons.
• Places holds, reserves materials, and notifies patrons of availability.
• Verifies proper shelf arrangement of books and filing of identification and catalog cards, researches missing materials.
• Calculates and collects fees and fines, operates cash register, makes change, counts, and balances cash drawer.
• Uses on-line system to maintain current patron information and monitor fines and fees due.
• Uses on-line computer system to place interlibrary loan requests and to create temporary records of loaned materials.
• Maintains current patron information and monitors fines and fees due.
• Processes, copy catalogs, and inputs information into online databases.
• Operates and performs basic operator maintenance of PC and related software, typewriter, photocopiers and related standard library equipment.
• May assign and coordinate work assignment(s) of volunteer or part-time help.
• Recruits, interviews, tests, hires, and trains pages.
• Prepares library materials for circulation.
• Adds and updates information in the library’s online database.
• Performs basic copy cataloging using OCLC and other computer software.
• Uses OCLC to place interlibrary loan requests.
• Performs related duties as required.

To be eligible for this position, you must have knowledge of:

• Basic office practices and procedures, including the operation of standard office equipment.
• Alphabetical, numerical and topical filing systems.
• Material organization and structure of libraries, including categories of materials and general arrangement.
• Basic arithmetic.
• Library technical services terminology and equipment including on-line databases.

To be eligible for this position, you must have the ability to:

• Sort and organize materials in alphabetical, numerical, and topical order.
• Deal tactfully and effectively with the wide variety of library users.
• Maintain logs and records.
• Type at a speed required by the department.
• Operate modern office equipment including a PC and related software.
• Operate modern library equipment.
• Make arithmetical calculations involving addition and multiplication.
• Understand and carry out oral and written instructions.
• Use online computer system to issue cards, books, etc.
• Work weekends and holidays.
• Climb, stoop and crawl to place and reach books; lift up to 50 pounds; push loaded book carts.

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

EDUCATION and/or EXPERIENCE:

• Equivalent to graduation from high school.
• Course work or practical experience in complex filing and recordkeeping systems is desirable.
• Spanish speaking preferred, but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell.  The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display.  The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following:  application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.  Note:  Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, and fingerprinting.   To file an application, go to:  www.calopps.org.  Select “Member Agencies”.  Select “San Rafael”.  Follow this link to submit your application:   https://www.calopps.org/san-rafael/job-19988886

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodations must be requested by the applicant.