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The City of Livermore is currently accepting applications for the position of Public Safety Dispatcher - Lateral.  Apply online at www.cityoflivermore.net/jobs to be considered.  This recruitment is open until filled and may close at any time.

THE POSITION

Public Safety Dispatchers receive 9-1-1 system emergency and non-emergency calls and dispatch assignments according to police procedures.  Dispatchers also provide support services; maintain records; and may be assigned to assist in processing of arrested persons. 

The City of Livermore is currently accepting applications for the position of Supervising Public Safety Dispatcher.  Apply online at www.cityoflivermore.net/jobs by 5 p.m. on December 23, 2019.

THE POSITION

Under the direction of the Police Support Services Manager, the Supervising Public Safety Dispatcher is one of two first-line supervisory positions that has responsibility for scheduling shifts, training and mentoring staff, completing performance evaluations, and recommending hiring and progressive discipline, as needed. Supervising Public Safety Dispatchers are expected to keep current in their dispatching skills,  and be capable of performing dispatch duties as needed. The Communications Center consists of a total of 14 Public Safety Dispatchers and 3 Senior Public Safety Dispatchers who work 11 hour shifts on a 4-11 schedule.   

The City of Livermore is conducting a recruitment for a Groundskeeper I position in the Maintenance Division of the Public Works Department.

Apply online at www.cityoflivermore.net/jobs by 5 p.m. on December 31, 2019

Under general supervision, a Groundskeeper I performs a variety of semi-skilled general grounds maintenance work; operates equipment pertaining to tasks; and performs other duties as assigned.  The incumbent is expected to perform hard physical labor in the performance of duties, work independently as needed, and to use good judgment in making decisions.

Examples of Duties Include:

Landscape Care and Maintenance

Plants, cultivates, fertilizes, waters, sprays, and propagates plants, shrubs, trees, hedges, ground covers, and flowers; seeds or sods new lawns; fertilizes, maintains, and waters lawns; rakes, hoes, weeds, and performs general grounds maintenance and laboring tasks; spades and fertilizes flower beds and sets out plants; aids in keeping the grounds of public buildings clean, orderly, and free from pests, insects, diseases, and fungi; trims and prunes hedges, trees, shrubs, and stakes trees; and may provide direction to temporary employees and contract workers.

Equipment Care and Use

Maintains hand and power tools and equipment and keeps in good repair; assists in the repair, maintenance, and installation of irrigation systems; operates mowing equipment, and other related equipment; and drives trucks including small street sweepers and other essential vehicles.

The City of Albany is looking for qualified applicants who are interested in a fast-paced, rewarding career as a Public Safety Dispatcher.  The job classification for this position falls under the Communication Clerk job description with the City.  This position offers you a competitive salary, excellent benefits, and the ability to be a part of a cohesive team environment.

Public Safety Dispatchers do skilled technical work in the operation of telecommunications and computer-aided dispatch (CAD) equipment to provide a vital communications link between emergency response units in the field, and locations where emergency assistance is requested by the public.

A Dispatcher performs law enforcement, fire, and emergency medical dispatch, and rescue-related telecommunications dispatch work in the City's 9-1-1 communications center.  Duties include:

• Operate computer aided dispatch systems, multi-line telecommunications and radio communications equipment to receive requests for emergency public safety assistance
• Determine the type and level of response necessary
• Accomplish timely and effective dispatch of emergency response units
• Monitor response and safety of responding units
• Retrieve supplemental information from other local, state, and federal information systems.  

The work is performed in accordance with prescribed communication center dispatch policies, procedures, and practices, and under the general direction of assigned supervisory staff.  Dispatchers are required to work shift work that may include nights, days, weekends, holidays, and overtime.

Benefits

Retirement

• CalPERS Classic Members (employees hired on or after January 1, 2013, and defined as “classic” PERS members) participate in a 2% @ 60 retirement formula.
• New CalPERS Members as defined by PEPRA (employees new to PERS or with greater than 6 months gap in service with PERS) participate in a 2% @ 62 formula.
• This position participates in Social Security.

Health Insurance

• 9 CalPERS Health Plans to choose from.  Employer-paid family health insurance up to the Bay Area Kaiser premium rate.
• Alternate benefit in-lieu of health insurance of elective paid leave with a quarterly cash out at Kaiser single rate for employees choosing to opt out. Employees must provide proof of outside coverage.

Other Insurance

• Employer paid dental insurance through Delta Dental
• Supplemental Orthodontia reimbursement plan
• Employer paid life insurance in the amount of $50,000
• Employer paid long-term disability insurance

Other Optional Benefits

• Vision Insurance (VSP) - with competitive rates
• Section 457 deferred compensation program, administered through ICMA
• Section 125 flexible spending benefits plan for health care and dependent care expenses
• Commuter Checks

Vacation

• 11 days of vacation per year

Holidays

• 13 days of holiday pay per year

Sick Leave

• 12 days of sick leave per year

Education and Experience

No prior experience as a Public Safety Dispatcher is required to apply. 

• 18 years of age or older
• Graduation from high school, a General Education Development (GED) certificate, or a California Proficiency Certificate
• At least one year of work experience performing clerical, receptionist, or public contact duties, preferably within a police or other public safety agency

Other Requirements

• The following must be submitted with your application:
  • A typing certificate verifying 35 or more net words per minute that is dated within one year.  To view local agencies who offer typing exams, visit http://www.albanyca.org/departments/human-resources/typing-certificates.    
  • A CritiCall testing certificate that is dated within one year.  To sign up for a CritiCall test, go to https://www.eventbrite.com/o/criticall-exams-12070276604. 
• Successfully complete the P.O.S.T Basic Dispatcher course within six (6) month of employment
• Must be available to work overtime, holidays, weekends, and off-hour shifts
• May be required to work extended shifts in relief or emergency situations
• May be assigned to attend off-site training in lieu of assigned duties.
• Must be able to work a 4-day/10-hour schedule
• All Dispatchers wear a police department provided uniform
• The successful candidate will be required to pass a comprehensive pre-employment background, polygraph, drug screen and psychological investigation

Selection Process

Interested individuals are highly encouraged to apply today!  The City will review all application materials and the most highly qualified will be invited to continue in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the recruitment process and the Chief of Police will make a final recommendation for appointment.

To be considered for this recruitment you must submit BOTH documents with your application:

• A typing certificate verifying 35 or more net words per minute that is dated within one year.  To view local agencies who offer typing exams, visit http://www.albanyca.org/departments/human-resources/typing-certificates.    
• A CritiCall testing certificate that is dated within one year.  To sign up for a CritiCall test, go to https://www.eventbrite.com/o/criticall-exams-12070276604. Please note: these tests do fill up, so please register as soon as possible.

If you are currently employed as a 911 public safety dispatcher, you do not need to submit these documents with your application. 

If you have any questions, please email mimcquiston@albanyca.org or call (510) 528-5715.

Recruitment Timeline

The dates below are tentative and subject to change.  All candidates moving to the next phase in the recruitment process will be notified and given the exact dates, times and locations of tests and interviews.

• Deadline to Submit Application - January 12, 2020 at 6:00pm
• Oral Board Interviews - January 22 or 23, 2020
• Interview with Chief of Police - Week of January 27

The information contained in this Employment Opportunity flyer is subject to change and does not constitute either an expressed or implied contract.  The information contained above is subject to change and does not constitute either an expressed or implied contract.   The City of Albany  is an equal opportunity employer and does not discriminate against race, color, gender, religion, national origin, age, sex origin or disability.  In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact Human Resources at 510-528-5715.

A Dispatcher I is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher I receives incoming calls for police assistance and response; acts as a primary Dispatcher when appropriate; performs a variety of general support duties related to police communications; completes a wide variety of general clerical duties.

The Dispatcher I duties may include, but are not limited to, the following:

Answer emergency and non-emergency police related phone calls, help prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports.  Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.  A Dispatcher I may be assigned to work various hours, shifts, holidays, weekends and overtime.

APPLICATION

To apply, please complete an application and supplemental questionnaire online at www.calopps.org. Resumes will not be accepted in lieu of a City employment application.  Typing certification of 40 wpm net (5 minute test taken within the last 12 months) must be submitted with application.  Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency. Lateral applicants from a POST certified agency are not required to submit a typing certificate.

 SELECTION PROCESS

CONTINUOUS RECRUITMENT:  Applications will be reviewed on an ongoing basis.  You must ensure complete submission of employment application and typing certificate as recruitment may close at any time.  Qualified applicants may be invited to take a written, entry-level Dispatcher test administered by City personnel. Applicants will be notified by email of the scheduled time and location.  Lateral applicants from a POST certified agency will not be subject to a written test. The most qualified applicants based on background and experience as evidenced by their application, and those with a passing score of 70% on the written test will be invited for an oral board interview, which is weighted 100%.  To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration.  Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

IMMIGRATION REFORM AND CONTROL ACT

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

EQUAL OPPORTUNITY EMPLOYER

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

THE POSITION:

Under general supervision, the Clinical Supervisor plans, organizes, participates in and oversees the clinical work and clinical staff of Youth and Family Services, including coordinating crisis and counseling intervention services, providing technical expertise, guidance and supervision for clinical staff, administering the clinical intern program, and performing related duties as required.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Plans, organizes, assigns, supervises, reviews, and evaluates the work of clinical staff; recommends selection of clinical staff; trains clinical staff and provides for their professional development; administers discipline as required. 
• Provides clinical expertise and consultation to clinical staff, interns, and police officers.
• Administers the clinical intern program; actively participates in intern recruitment, placement, training, and completion of all documentation required by educational institutions. 
• Provides group and individual counseling to youth and provides family therapy when appropriate, including the most challenging cases; provides crisis assessment and intervention; develops treatment plans and implements interventions; coordinates and follows up on referrals to relevant agencies and service providers; and provides follow-up support to students and families.  
• Conducts assessments of youth, individuals and families to identify appropriate resources and provide referral services.  
• Works in close collaboration with the Program Manager to develop and implement consistent standards and practices in clinical operations; develops and/or revises policies and procedures in response to changing client and organizational needs; participates in the development of Youth and Family Services goals and objectives. 
• Coordinates and responds to the rare occasions of crisis Union City Police Department call-outs and other community emergency situations as needed. 
• Ensures that staff remains current in the professional, legal and ethical standards of the profession; provides training and workshops as necessary for clinical staff and interns.
• Conducts and participates in meetings, trainings, and workshops with community partners, schools, and guardians to ensure high-quality delivery and coordination of services.
• Develops and maintains relationships with all stakeholders, including other social welfare agencies and organizations; conducts presentations and workshops for guardians on various educational topics.
• Works with the Program Manager to develop, track, and compile clinical program data and statistics; prepares various local, state and federal reports as necessary.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

THE POSITION

Under general supervision, the Public Safety Dispatcher receives emergency and non-emergency calls for service and dispatches police and fire units or other public safety personnel; performs data entry and other clerical duties; and performs related work as assigned.

Knowledge of:

• Basic law enforcement terminology, rules and procedures.
• Modern office methods and procedures, equipment and filing systems.

Ability or Skill to:

• Communicate effectively with callers who may be injured, hysterical or angry, and from a variety of socio-economic backgrounds.
• Quickly and accurately read and analyze computer responses from a variety of systems to gather necessary information.
• Rapidly learn policies and procedures related to the work.
• Learn the principles and techniques of radio communication and record keeping.
• Learn the formats used in handling information for a variety of law enforcement communication networks.
• Learn criteria to determine an emergency or non-emergency.
• Learn to operate a computer-aided dispatch (CAD) system.
• Coordinate the work and track the status and location of law enforcement and fire personnel in the field at all times.
• Act with resourcefulness, courtesy and initiative.
• Work accurately under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Take facts and apply established procedures to the solution of problem situations.
• Learn pertinent codes, public record acts, and penal code sections.
• Courteously receive requests and complaints, answer questions, and make referrals.
• Learn the geography of the City of Newark.
• Maintain neat and accurate records.
• Communicate clearly and effectively with people from a variety of socio-economic backgrounds.
• Understand and carry out verbal and written instructions.
• Establish and maintain cooperative working relationships.
• Operate a variety of communications and office equipment.
• Type a minimum of 35 wpm.
• Perform multiple tasks at same time.

Want to be involved in the full array of public safety communications services for Police/Fire and EMS? Are you interested in doing that as part of a dynamic and progressive team? 

This is an outstanding opportunity to become part of our dedicated team and to be actively involved in taking our District forward. The San Ramon Valley Fire Protection District and the San Ramon Police Department have partnered to develop a joint 9-1-1 Emergency Communications Center. Dispatchers process all incoming emergency and non-emergency calls-for-service and dispatch Police/Fire and EMS. The San Ramon Valley 9-1-1 Emergency Communications Center is an EMD Accredited Center of Excellence, certified by the International Academy of Emergency Dispatch. The Communications Center is equipped with state-of-the-art voice, data, and wireless technology utilizing TriTech CAD/RMS, Vesta 4.0, and Motorola MCC 7500 Elite. 

Below is a summary of some of the typical tasks a Public Safety Dispatcher completes. 

DUTIES:  

• Receives and processes 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates CAD system events; provides pre-arrival and post-dispatch instructions to the caller or relays information to other jurisdictions; processes and prioritizes incoming calls.
• Dispatches Police/Fire and EMS personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles, and related equipment.
• Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer and firefighter safety; handle the reassignment of fire equipment to ensure adequate district-wide fire protection.
• Provides operational support for police, fire, and medical operations; facilitates outside agency assistance and mutual aid requests; as requested, enters, updates, and retrieves information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles; handles tow requests and other information

For more information about the Public Safety Dispatcher duties, please visit: https://www.governmentjobs.com/careers/srvfire/classspecs/1178119?page=2&pagetype=classSpecifications

BENEFITS:
Please visit our website to view a summary of benefits: https://firedepartment.org/our-district/human-resources/benefit-summary

MINIMUM QUALIFICATIONS
Upon the hiring managers decision, any combination of training, experience, and education may be substituted to meet the minimum qualifications

REQUIRED EDUCATION
Possession of a high school diploma, G.E.D. equivalency or a high school proficiency certificate.

REQUIRED LICENSE
Possession of a valid California Driver's License.  Maintenance of a valid California driver's license is required as a condition of employment. 

REQUIRED SPECIALIZED CERTIFICATES 
P.O.S.T. Basic Dispatch certificate required at time of application 

HIGHLY DESIRABLE BUT NOT REQUIRED
Medical Priorities Dispatching System (MPDS) certificate from the International Academy of Emergency Dispatch
Healthcare Provider CPR certificate

APPLICATION PROCESS
Qualified candidates are encouraged to apply.  Candidates must apply online through Government Jobs at: https://www.governmentjobs.com/careers/srvfire. A complete job announcement is also available on the District website at www.firedepartment.org/employment.

This is a continuous posting. Applications will be reviewed on a rolling basis. Incomplete applications will not be accepted.

The District will review application material and select the most qualified candidates to participate in the recruitment process, which includes a panel interview.  

As part of the overall recruitment process, candidates who receive a conditional offer of employment will be required to successfully pass a background investigation, including credit report, and a medical examination, including drug screening.

THE SAN RAMON VALLEY FIRE PROTECTION DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

JOB DESCRIPTION

The Coordinator is responsible for providing the highest quality of guest service to all visitors. The Coordinator will be responsible for administrative duties and assist at various City facilities, as assigned. In addition, the Coordinator will monitor facility rentals and support the special events. This is potentially a year around part time position.

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

• Provide excellent customer service  while performing assigned duties and have strong telephone and follow up skills
• Maintain a high degree of confidentiality in performing all aspects of assigned duties
• Process financial transactions and maintain accurate accounting records
• Communicate facility/program features to potential clients/groups
• Complete all daily opening and closing tasks in a timely manner
• Assist in protecting and safeguarding all property assets
• Resolve guest/participant concerns as needed
• Attend training and staff meetings as assigned

• Supervise part-time employees in Supervisor’s absence and update employees on schedules and other essential tasks
• Perform other duties as assigned

SUPERVISION EXERCISED AND RECEIVED

General supervision is provided by Recreation Supervisor or Assistant Recreation Supervisor