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The City of Thousand Oaks has an excellent job opportunity!

We are seeking an energetic, service-oriented individual who is a team player and thrives in a fast-paced office environment.  The Accounting/Customer Service Representative will be responsible for a wide-range of customer service and accounting support functions in the Public Services Division of the Finance Department.  Programs administered by the Public Services Division include; processing utility bills, business licenses, parking citations, and various other accounting and customer service functions related to revenue collection.

Primary responsibilities:

• Prepare water and wastewater utility accounts to generate billings
• Conduct research to resolve problems; make adjustments, perform edits, and issue corrected billings
• Handle a high-volume of customer interactions by telephone and in person
• Research issues and provide information to the public
• Process payments and issue licenses and permits
• Review and process parking citation appeals and payments
• Balance daily cash receipts
• Monitor, prepare, maintain and verify financial documents and records

Please see the job description and announcement below.