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The County of San Mateo is seeking highly qualified applicants for the position of Human Resources IT Manager - HRIS/HRMS.

 

Please view our Online Brochure for detailed information about the position and instructions on how to apply.

 

The Position

The Human Resources IT Manager - HRIS/HRMS (Manager) will possess in-depth knowledge of the functions of human resources in a large, complex organization and how HR programs and software work within a company's culture and infrastructure.

 

With an eye toward innovation and with a balance of the practical, the Manager will implement, maintain, and enhance HR related information and management systems and will develop and implement long-term and short-term automation strategies to streamline HR programs.

 

The Human Resources Department is looking to streamline the software we use to make the employee experiences seamless through their career at the County. The Manager will ensure all HR-related systems are harmonious for the user, will stay updated and compliant with Federal, State, and labor regulations, and will translate technical information to simple language that any employee can understand.

 

The Manager will stay current with trends and resources in information technology, evaluate, plan, and implement the department's needs, have strong technical expertise, and communicate effectively with executive leadership, HR Managers, and Department business users.

 

Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

 

Three years of analytical or administrative experience that involved the application of data processing principles and techniques.

 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click "Apply". If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.

 

In addition to completing the standard Employment Application form, responses to the Supplemental Questionnaire (attached to the application form) must also be provided.

 

TENTATIVE RECRUITMENT SCHEDULE:

Final Filing Date: October 9, 2024, at 11:59 PM

Application Screening: October 16-17, 2024

Panel Interview: October 30-31, 2024

The City of Woodland offers a competitive total compensation package including:

 

• Starting income ranging from $6,371.12 to $8,756.55 per month based on skills and years of experience, with incremental pay increases.
• Robust Retirement Program including CalPERS defined benefit pension plan, Retirement Health Savings Plan & 457 Deferred Comp plans with a 3% City match
• Low-Cost & No-Cost Health Benefits, including choice of CalPERS Medical Plans, and City-paid Dental Insurance, Vision insurance and Employee Assistance Program
• Paid Training & Career Development, including City-paid Professional Growth Incentive, City-provided training, and professional advancement opportunities
• Home-Life Balance, inclusive work environment and predictable work schedule, as well as paid holiday, vacation, sick and administrative leaves

 

POSITION

To plan, organize and manage all activities and programs for a specified division of library operations or services, to include the supervision, coordination, promotion and evaluation of division program.  The purpose of this recruitment is to fill an upcoming vacancy in the Woodland Public Library, as well as establish an eligibility list for future vacancies.

 

IDEAL CANDIDATE

The Woodland Public Library is seeking a team-orientated, enthusiastic, and forward-thinking Library Program Manager to provide oversight, development, and implementation of programs and services primarily related to adult services with general library support. Successful candidates will be flexible, energetic, dedicated to customer service, positive, and excited to work in the community of Woodland. The position works in collaboration with the Library Director and divisional Library Program Managers to help the Library provide free and equitable access to information, and informative and dynamic programming.  The Ideal Candidate enjoys working with and developing relationships with the public, schools, and other City organizations.  The ability to speak and understand Spanish is highly desirable.

Library Program Manager I: This is the entry level class in the professional library series. Assignments are generally limited in scope and within the design and procedural framework established by the Library Services Director. However, as experience is acquired, the employee performs with increasing independence.

Library Program Manager II: This is the journey level class in the professional library series. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Librarian Program Manager I, or when filled from the outside, require prior professional library work experience.  Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Work in this class is distinguished from that of a Library Program Manager I by greater complexity of the assignments received and by greater independence with which an incumbent is expected to operate.

 

ESSENTIAL JOB FUNCTIONS

• Develops and interprets division policies.
• Coordinates program planning and service delivery for the division.
• Develops and conducts programs which reflect the guiding principles of the Library and public librarianship.
• Develops and monitors collection development plan for division collection. Supervises the
  collection development activities of other staff. Responsible for appearance and order of division collection.
• Supervises cataloging, classification, and processing of all library materials using ALA and LC principles and practices.
• Provides relevant training to professional staff, library technical assistants, pages, and volunteers.
• Supervises and participates in the evaluation and hiring of all division staff.
• Participates in near-term and long-range planning for the division, including budget forecasting.
• Coordinates staff review of programs, services and policies for evaluation and improvement.
• Researches and identifies future grant opportunities that align with the Library’s needs and goals, implements all stages of grant process from conception and writing to implementation, reporting, and evaluation.
• Coordinates program planning with school Librarians to ensure complementary services to students.
• Provides leadership in working relationships and communication, ensuring high productivity and quality public service; with other community agencies and city departments.
• Prepares materials to publicize the services and resources of the division.
  Evaluates the various programs to ensure success with the Community, and adjust the programs as needed.
• Prepares regular reports for the Library Services Director.
• Maintains awareness of trends in library services and of issues affecting services to a specific population. Attends meetings and participates in professional library organizations.
• Regular, predictable, consistent and timely attendance is an essential function of the position.
• Performs duties in other library divisions and participates in library special projects as needed.
• Supervises the entire library, including personnel and facilities, in the absence of the Library Services Director.

 

MINIMUM QUALIFICATIONS

Education
Library Program Manager I and II
Possession of a Master of Library Sciences Degree from an accredited college or university.

Experience

Library Program Manager I
One (1) year experience supervising staff and/or developing/managing programs.

Library Program Manager II
A minimum of four (4) years' responsible experience in a professional librarian capacity, including one (1) year in a supervisory capacity and one (1) year of managing programs.

 

APPLICATION

Apply with a City of Woodland application online at www.cityofwoodland.gov/employment or by visiting the Human Resources Office, City Hall, 300 First Street, Woodland, CA 95695 by 5PM on Monday, October 21, 2024 (or first 25 qualified applicants).  Supplemental questionnaire must be submitted with application by the final filing date to be considered.  Résumés and cover letters are encouraged but will not be accepted in lieu of the application form.  Postmarks will not be accepted.  

Review Process:  Based on the information provided in the application documents, the best qualified applicants will be invited for further examination.  All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.  Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview or any combination thereof.  Applicants will be required to take and pass a medical examination by a City of Woodland physician to ensure their physical suitability to perform the assigned duties. 

If you have a disability that requires accommodation during the selection process, please notify Human Resources at least seven (7) days prior to the event.

 

Panel interviews are tentatively scheduled for the week of November 4, 2024.

 

CURRENT SALARY

Library Program Manager I
$6,371.12 - $8,131.33 /monthly
$2,940.52 - $3,752.92 /bi-weekly

Library Program Manager II
$6,860.99 - $8,756.55 /monthly
$3,166.61 - $4,014.48 /bi-weekly

 

BENEFITS

Future COLAs:                   
4% increase effective January 2025 and another 4% increase effective January 2026.          

Retirement:                          
CalPERS Retirement system (2% @ 60 Formula for Classic CalPERS members and 2% @ 62 Formula for new CalPERS members).  The City does not participate in social security

Deferred Compensation:                  
Choice of deferred compensation plans (Traditional and Roth).  City will match up to 3% of employee’s base salary

Medical:                                
CalPERS Medical Insurance Plans, including HMOs & PPOs.  City gives an allowance toward the cost of insurance.  Maximum Family Allowance for 2024/2025: $2,195.79 per month

Dental/Vision:                      
City paid Delta Dental and VSP Vision Insurance

STD/LTD:                             
City paid wage protection for short- and long-term disabilities

Life Insurance:                     
City provides $50,000 life insurance policy

Voluntary Benefits:             
Voluntary Supplemental Life, Cancer, Accident Only, STD/LTD, and Critical Illness insurances, and Flexible Spending Accounts available

Vacation:                              
7 hours per month during first 3 years of service

Sick Leave:                          
8 hours per month

Administrative Leave:         
96 hours of leave time given each fiscal year

Holidays:                               
12.5 paid holidays (including two floating holidays)

Bilingual Pay:                       
$200 per month upon certification

Professional Growth Incentive:      
$625 per year for additional educational or professional activities

 

 

The City of Woodland hires only U.S. citizens and individuals lawfully authorized to work in the U.S.  The City of Woodland is an Equal Opportunity Employer.

San Mateo County Libraries (SMCL) is currently offering an opportunity for an enthusiastic, committed, energetic and flexible manager to join a progressive, future-oriented team. Under general direction from the Library Director and/or Deputy Directors, the Library Services Manager - Employee Services will serve as the organization’s subject matter expert regarding a variety of personnel processes. We are looking for a forward-thinking and creative leader to plan, coordinate, and direct the personnel division of our organization.

 

While this recruitment may be used to fill any Library Services manager vacancies, the current opening is for a Library Services Manager – Employee Services, focused on the employee experience within the Library. This position will serve as internal support for library management ensuring goals for the workforce are met.

 

The ideal candidate will have 5 years of increasingly responsible public sector experience administering and leading strategic programs/services in the areas of personnel and staffing management preferably in a library setting. A Master’s degree in Library Science or related field is highly desirable.

 

The ideal candidate will have the following attributes:

• A passionate public service leader who is approachable, warm, and welcoming.
• An effective coach who knows how to infuse fun into the environment.
• A great communicator and listener.
• Curious and innovative, always seeking out the freshest solutions and latest trends available to enhance our employee experience.
• Is thoughtful and has creative approaches to finding ways to increase engagement and job satisfaction.
• Dedication to incorporate equity, diversity, inclusion and belonging principles into human resources programs.
• Flexible and able keep up with the rapid pace of change that occurs in the organization.
• Be in the practice of staying abreast of emerging issues, trends, and legislative changes with respect to personnel issues which may impact employees and the library.
• A strategic thinker and problem solver who is calm under pressure.
• A people person who is well-versed in the principles and practices of employee engagement.
• Enthusiastic about finding opportunities for operational improvements using data.

 

In addition, the ideal candidate will be knowledgeable and have experience in the following areas:

• Human Resources Information systems applications.
• County policies and procedures, including the Civil Service Rules, labor contracts, and pertinent State, Federal, and local laws relating to human resources.
• Research and analysis methods and principles.
• Techniques for conducting effective public presentations.
• Industry trends relative to employee services.
• Personnel management principles and techniques, including interviewing, selection, training, supervision, evaluation, motivation, discipline, and staff development.
• Research and reporting methods, techniques, and procedures.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and County staff.
• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Plan and conduct effective management, administrative, and operational studies.
• Prepare complex and detailed written reports, program policies, procedures, and contracts.
• Gather and analyze data and make effective recommendations to address moderate-to-complex personnel related problems.
• Comprehend written material; interpret, apply, and explain County policies, labor contracts, and other relevant State, Federal, and local policies, procedures, laws, and regulations.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Effectively represent the library in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Operate modern office equipment including computer equipment and specialized HR software applications programs.
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 

San Mateo County Libraries

Vision: San Mateo County Libraries ignites growth through transformative experiences.

Mission: San Mateo County Libraries strengthens our community by creating an inclusive sense of place and an environment for learning.

 

San Mateo County Libraries (SMCL) is a Joint Powers Authority comprised of 11 member cities and the unincorporated areas of San Mateo County. Our family of libraries include Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, North Fair Oaks, Pacifica-Sharp Park, Pacifica-Sanchez, Portola Valley, San Carlos, and Woodside. Our service area spans rural and urban communities, with approximately 270,000 residents, 75% of whom have library cards. For more information about San Mateo County Libraries, please visit www.smcl.org.

 

What sets us apart?

• A work culture based on an iterative, tinkering, growth mindset approach.
• Work/life fit flexibility.
• Learning organization, with robustly funded conference and training opportunities for all staff.
• Competitive pay, great benefits, well-funded pension system.
• Dynamic, fun work environment.

 

Qualifications

Education and Experience:

Any combination of experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Equivalent to graduation from an accredited four-year college or university with major coursework in human resources, business or public administration, or a related field, and five (5) years increasingly responsible personnel experience in public sector, including two years experience in a management capacity. A master’s degree in a related field is highly desirable.

 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required application materials.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Wednesday, October 2, 2024, 11:59 PM PST

Application Screening: October 7 - 11, 2024

Civil Service Panel Interview: October 24 and/or 25, 2024

Position Highlights:

• Join a dynamic Library Services Department that delivers extraordinary service
• Opportunities to engage with the community and affect positive changes
• Work in a collaborative and collegial environment

Come join an innovative, service-oriented team at the Thousand Oaks Library as a part-time Library Aide (Hourly).  We are a municipal library serving a population of 127,000, committed to Inspire, Inform, and Engage our citizens by providing resources representing all points of view.  We seek partners to build our future and community through a collaborative team environment rooted in service, innovation, and excellence.

The Library currently has one hourly Library Aide opening. The position will work 15-18 hours per week. (Note: This recruitment will also be used to establish an eligibility list for future hourly Library Aide openings over the next few months.)

The position requires working day, night, and weekend shifts at the Newbury Park Library, 2331 Borchard Road, Newbury Park, CA 91320 and may include shifts at the Grant R. Brimhall Library, 1401 E. Janss Road, Thousand Oaks, CA 91362.

 

Primary responsibilities:

Circulation Services staff perform a variety of clerical and office support duties in a teamwork-oriented environment.  Primary responsibilities include providing in-person service at a Circulation Desk and over the phone, checking materials in and out, resolving problems such as lost and damaged or claims returned items, and registering or updating library cards.  Hourly Library Aides also assist full-time staff in tracking overdue materials, collection notices, and hold requests.

The City of Redwood City Invites Your Applications for:

PUBLIC SAFETY COMMUNICATIONS LEAD DISPATCHER

To provide supervision over Public Safety Communications Dispatchers; perform clerical/ administrative duties required in the Communications Center; perform all duties of a Public Safety Communications Dispatcher as necessary; assign training and scheduling for Public Safety Communications Dispatchers and oversee progress; and all related work as assigned by the Public Safety Communications Supervisor.

The City of Redwood City invites you to apply for the position of Communications Lead Dispatcher. 

• Please click on the pdf job announcement file below to review the recruitment information.
• A complete application is required, including a resume.
• Please see special instructions for more information on submitting the application.
• Submit your application online via CalOpps by 11:59 pm on Monday, October 7, 2024
• Applications will be reviewed continuously as they are received

Interested in this promotional opportunity?

Application Process:  Apply online by 10/7/24

Applications will be accepted until Monday, October 7, 2024 

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

 

 

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

 

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

 

MINIMUM QUALIFICATIONS

 

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

 

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

 

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

 

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

 

License: Possession of a valid Class C California Driver’s License.

 

THE OPPORTUNITY

The City of Pacifica is recruiting for an Information Systems and Technology Analyst to join our team. This position will perform a variety of routine and complex duties in support of City-wide information systems, security and technology operations.

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and community members. 

If interested, we invite you to explore this opportunity with us. Recruitment will close on October 14, 2024 by 12:00 PM PDT, so apply today!

 

THE DEPARTMENT

The Information Systems and Technology Division is responsible for the City's network infrastructure, cybersecurity, Help Desk support, and daily IT operations. The division supports a full-service city that includes City Administration, Police, Fire, Planning, Public Works, Parks, Beaches, and Recreation departments.

 

THE POSITION

This is a full-time, professional level position that requires significant administrative, analytical, and technical skills. This position serves as a technical leader, providing complex analytical support.

Duties may include but are not limited to the following:

• Install, configure, maintain, troubleshoot, and monitor physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assist in infrastructure changes and upgrades to limit interrupted services.
• Administer automated deployment of software and updates over the network.
• Monitor and maintain security control of City network and server infrastructure; configure and monitor security features and firewall rules; verify and ensure proper user accessibility; identify and address vulnerabilities; research, recommend, and apply security updates as needed.
• Monitor disaster recovery and backup processes and schedules; verify that backups are successful and data can be recovered.
• Ensure database security by preparing access and control policies and procedures and reviewing permissions on a regular basis.
• Install, configure, maintain, troubleshoot, and monitor City-wide telecommunications systems including voice and data communications infrastructure and equipment; set up and maintain user accounts, access groups, extensions, and voicemail boxes; troubleshoot system-wide outages.
• Work on systems and infrastructure conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with IT Manager and IT staff, end users, and vendors.
• Maintain information on scheduled systems maintenance, including upgrades and outages.
• Respond to and resolve users’ inquiries and complaints and escalate problems or issues to vendor representatives as needed.
• Stay abreast of new trends and innovations in technology related to systems, network, server, and telecommunications; research, recommend, and evaluate vendor solutions and technologies; implement improvements upon approval.
• Serve as a Disaster Service Worker, as required.
• Perform related duties and responsibilities as required and other duties as assigned.

 

Please refer to the attached job description for additional information.

THE POSITION

To perform a variety of skilled and semiskilled horticulture tasks in the construction, maintenance and repair of parks, pools, recreation, and cemetery facilities and buildings.  The purpose of this recruitment is to hire multiple temporary/part-time positions.  Candidates who do not currently meet the minimum qualifications for the Park Maintenance Worker I position may be considered for an Intern position instead.

Temporary/part-time employees work no more than 130 hours per month and 960 hours per fiscal year.

 

ESSENTIAL JOB FUNCTIONS

Performing general grounds cleaning, including emptying trash receptacles, mopping, sweeping, and raking City park and recreation sites as needed. Water, mow, cultivate, prune, weed, renovate, and fertilize grass, plants, trees, flowers, and shrubs. Operate power mowers, chain saws, rototillers, aerators, hedgers, spreaders, front-end loader, edgers, air compressors, and other equipment. Utilize proper safety precautions related to all performed work. Drive vehicles and equipment as required. Prepare and maintain athletic fields and related facilities, swimming pools, and cemetery/interment operations.  Regular and consistent attendance.

 

OTHER JOB FUNCTIONS

Install, maintain and replace playground equipment and fences; assemble tables, benches and bleachers. Works as a member of the City pest control crew spraying various fertilizers, herbicides, pesticides, and other related chemicals in City park and recreation areas. Respond to inquiries from the general public. Install, maintain and repair irrigation systems. Assist in setting up community services and special events. Maintain, repair and replace plumbing systems and fixtures such as light switches, motors, wall receptacles, conduits, faucets, drinking fountains, water heaters, water closet, urinals, water regulators and pressure valves.  Work cooperatively with others. Work any shift including weekends and holidays. Perform related duties as assigned.

 

QUALIFICATIONS

Park Maintenance Worker I

Education:  High School Diploma or equivalent.

Experience:  Six (6) months of experience in the care and maintenance of landscapes or facilities.

License and Certificate:  Required upon hire, possession of a valid California Driver’s License

 

THE ABILITY TO SPEAK AND UNDERSTAND SPANISH IS A DESIRABLE QUALIFICATION
FOR ALL POSITIONS.

 

WORK HOURS

Work hours vary by assignment and may be required to work evenings, weekends and/or holidays.  Position typically works 25-30 hours per week.   

 

SALARY - Based on experience and years of service

Park Maintenance Worker I
$21.96 - $28.03 per hour

Intern
$16.50 - $20.50 per hour

 

APPLICATION
Apply with a City of Woodland application by visiting www.cityofwoodland.gov/employment or by visiting the City of Woodland, Community Services Department, 2001 East Street, Woodland, CA 95776.  This recruitment is Open Until Filled.  First review of applications is scheduled for Friday, September 27, 2024.

Employees are paid bi-weekly.  Temporary/Part-time employees work no more than 130 hours per month and 960 hours per fiscal year.

With the exception of Worker’s Compensation Coverage and sick leave, no other benefits are provided.  Employees must contribute 1.45% of salary to Medicare and 7.5% to a retirement plan in accordance with Federal law.
 

For more information about this recruitment, please contact the

Community Services Department at (530) 661-2000

 

 

The City of Woodland hires only US Citizens and individuals authorized to work in the United States.  The City of Woodland is an equal opportunity employer

The County of San Mateo's Information Services Department (ISD) is seeking a dynamic leader who is distinctly effective in people and operational management within a highly technical information technology environment. Under general direction of the Office of the Chief Information Officer, this individual serves as a senior manager and provides technical and programmatic direction over a functional area of ISD. Additionally, this individual will plan, develop, and implement goals and policies for the assigned area that align with department priorities; direct assigned staff; and provide highly responsible and complex administrative support to the Office of the Chief Information Officer and their management staff.

 

Please Note: We will be hosting a special Informational Session for this recruitment. Join us for a live conversation with the Assistant Director/Deputy Chief Information Officer, Cathy Vu-Pang, to learn more about this exciting opportunity! Register HERE.

 

This Division Manager will be responsible for approximately 33 staff across three teams. This division is responsible for all operational support of key technology systems such as: Servers, Storage, Data Center, Disaster Recovery, Telephones, and Radios. The Division Manager will ensure that the operational performance metrics are met in each of these areas, that tickets are responded to in a timely fashion, that operational budgets are met, that Service Level Agreements (SLA's) are met, that customer satisfaction is high in each of these areas, and that monthly performance data is maintained and available for each of these areas. The Division Manager will maintain a great work environment for teams to thrive by ensuring staff in these areas are well trained in current and emerging technologies to provide a high level of support to end users. This position requires a very high level of focus and the ability to balance many operational priorities, as each of these areas has critical systems that are supported for end users with many operational service goals to track and meet.

 

If you are an individual who thrives on making a significant positive impact in the lives of others as part of your profession, we want to talk to you.

 

The ideal candidate for the position will have:

• 7 or more years of experience working at a senior level in a technology related field providing exceptional support to hyperconverged server, telephony, and radio team environments.
• Proven success working as a team member with other senior managers to provide excellent collaboration/cooperation and exceed operational metrics.
• Expertise in fostering a positive work culture, with a strong commitment to diversity, equity, and inclusion.
• A keen interest in working with the Office of the CIO to build a strong department through proactive actions, great communication, and a positive attitude towards change.
• Experience implementing and supporting enterprise services, including significant platform change.
• Advanced knowledge of project lifecycles from initiation to operational handoff.
• Knowledge and experience with government procurement and the competitive bid process.
• Strong vendor management skills.
• Excitement about working with internal and external partners.
• Strong written and verbal communication skills is a must.
• This position requires an individual to be extremely organized, have keen attention to detail and the flexibility to work with different aspects of a business.
• Prior experience as director or operations manager.
• Deep understanding of industry trends in the assigned areas and established practice to maintain that knowledge.
• Understanding of federal, state, and local legislation and its impacts to technology.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• In collaboration with other divisions and departmental stakeholders, develop long term strategic plans to enhance service offerings.
• Direct staff in providing timely and effective response to incidents and resolve incidents within agreed to metrics.
• Restore normal service; record and fulfill user requests; and record, investigate, diagnose, escalate, and resolve incidents.
• Manage all IT system changes in a controlled manner, including standard changes and emergency maintenance relating to business processes, applications, and infrastructure.
• Guide divisional staff to effectively execute the activities and operational procedures to deliver required IT services, including standard operating procedures and monitoring activities.
• Successfully implement new IT solutions and services in accordance with organization and customer expectations.
• Plan, organize, direct, and coordinate the work of assigned subordinate professional technical and support staff.
• Ensure proactive and cost-effective services and maintain high level of customer services satisfaction.
• Assist in preparing and monitoring division budget and contracts.
• Stay up to date with industry trends and best practices.
• Assume management of another Information Services division when directed.
• Actively mentor subordinate staff as future leaders of the organization.
• Select, train, motivate, and evaluate assigned personnel.
• Perform related duties as assigned.

 

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of professional level experience in information systems which has included one year of administrative or managerial experience. Experience should include a substantial combination of online applications, data communications, computer operations, operating systems, voice communications and services, and large communications systems.

 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, September 24, 2024 at 11:59 p.m. PST

Application Screening: Wednesday, September 25, 2024

Informational Session: Thursday, September 19, 2024 from 12 p.m. to 1 p.m.

Panel Interviews: Thursday, October 3, 2024

Applications are being accepted for the position of Natural Resources Aide with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

APPLICATION DEADLINE:  OPEN UNTIL FILLED OR UPON RECEIPT OF THE FIRST 75 ONLINE APPPLICATIONS. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

Hourly Rate: $20.00 per hour

The Department

The Parks and Recreation Department is the third largest department in the City and is organized by program area, with each program administered by a supervisor, coordinator, or specialist. The department is comprised of the Recreation, Parks, and Facilities divisions. The Parks and Recreation Department mission is to provide opportunities for physical, cultural and social well being; protect and enhance the physical environment; and ensure the effective and efficient use of public facilities and open space.

The Position 

Under direct supervision of the Natural Resources Specialist and general supervision of the Parks Supervisor and/or Parks Program Manager, the Natural Resources Aide performs a variety of tasks and maintenance activities, including the removal of invasive plants, installation of native plants, trail repair, erosion control, and other related duties as assigned.

This entry-level classification will perform maintenance and labor tasks in support of habitat management and restoration activities under the Sign Hill Habitat Restoration Project. Work may be performed independently or as a member of a crew. Depending upon assignment, work is performed under close to general supervision. Work is reviewed while in progress and by the results achieved. Incumbents may provide limited work direction to temporary or volunteer workers.