Search Jobs

The City of Thousand Oaks Community Development department has an excellent opportunity for an individual with a diverse background in city planning, including development planning and advance planning.  The ideal candidate will be innovative, collaborative, possess excellent interpersonal and communication skills, and perform a variety of planning duties with competence and professionalism.  

The City will fill the position at the Assistant, Associate, or Senior Planner level depending on candidate qualifications.

Primary responsibilities may include:

• Manage and process applications for advance planning, development projects, including residential, mixed-use, commercial, industrial, and institutional proposals
• Assist with General Plan update and downtown revitalization projects
• Consult and advise property owners, architects, engineers, contractors and public regarding City policies, standards, and procedures
• Prepare written communications including staff reports and analytical reports
• Present information to City Council, Planning Commission, and other groups

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Energetic and responsible leaders are needed to work with youth ages 4-17 (primarily 5-12) in a variety of camp and community service programs. The Camp Specialist is required to plan and implement sports, games, arts-n-crafts, dance and outdoor work projects.

SUPERVISION EXERCISED AND RECEIVED

General supervision is provided by the Camp Director and the Recreation Supervisor

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

Sonoma County Library

Announces an Employment Opportunity

LIBRARIAN III – HISTORY & GENEALOGY- SANTA ROSA

40 HOURS PER WEEK – FULL TIME

Sonoma County Library’s History & Genealogy Library provides specialized resources to the community, with a commitment to preserve the region’s history and culture.  The Librarian III serves as the subject matter expert in this highly-specialized field and directs a team of professional and para-professional staff in outreach, programming, processing, and managing special collections.

The ideal candidate will have specialized knowledge, experience and expertise in genealogy, local history, archives and special collections.  Please fill out the Supplemental Questionnaire as part of the application process. 

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this full-time, benefited position oversees the History & Genealogy Library, supervising its staff, providing countywide leadership in a highly-specialized are of expertise, assisting patrons, managing the special local history and genealogy collections/archival materials, developing programs and services, conducting outreach, etc.

TYPICAL TASKS include, but are not limited to:

• Provides countywide leadership in a designated area of specialized expertise such as special collections, archives management, and cataloging. 
• Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures; performs grant-writing activities for assigned specialized area.
• Manages special collections of multi-media resources for an assigned area of the Library by reviewing, selecting and recommending the deselection of library materials in a variety of formats, including digital collections and resources; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs to remain knowledgeable in technological advances that impact library services, cataloging practices for all media, including digital resources, and in current and emerging metadata standards, and publishing industry and library material distribution systems.
• Represents the department at professional meetings as required.

MINIMUM QUALIFICATIONS:

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; four (4) years of experience as a professional librarian. Must have a valid California driver’s license. Knowledge of the principles and techniques of archival practice, as well as special subject knowledge in areas such as the wine industry, genealogy, and Sonoma County history, highly preferred.

SALARY RANGE:               Librarian III - $37.60/hour to $46.96/hour

CLOSING DATE:                5:00 pm, Friday, March 6, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application,

written test(s), skills assessment(s), and/or oral examination(s).

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur

during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARIAN III

                                                                     Represented

Definition

Under general supervision, provides excellent customer service, performs work of considerable difficulty, managing a highly specialized library assignment or system-wide program/support service, develops and participates in the full range of routine to complex professional, technical and/or direct library services to the community, including development of programs and services for target audiences; individual assignments may include responsibilities for specialized support services of a system-wide nature requiring particular expertise; identifies current community needs and projects future needs; participates in and makes recommendations for improving library services; and performs related work as required.

Receives general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  Provides supervision to professional, technical, and paraprofessional staff and volunteers. 

Class Characteristics

This is the advanced journey-level class in the professional Librarian series.  Incumbents fill a highly specialized library assignment that requires substantial specialized skills and experience. Incumbents are expected to function independently and exercise independent judgment, tact, and initiative in their involvement with programs, projects, or technical assignments.  Incumbents lead projects and programs within their area of specialty.  At this level, input regarding change to policy or Library-wide procedure may be given in the form of recommendations to management.  Responsibilities include planning, coordinating, and implementing library services and programs.  Individual assignments within this class may include the management and performance of reference, collection development and management, and/or cataloging.  Incumbents may assist and participate in the evaluation, selection, acquisition, retention, and special handling of various library materials.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  The Librarian III is distinguished from Librarian IV in that the latter is assigned responsibility for policy oversight and ultimate overall authority for an entire and major system-wide function, and serves as a member of the Library Management Team.  It is further distinguished from Branch Manager in that the latter has administrative responsibility for a full library branch facility and operation.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides countywide leadership in a designated area of specialized expertise such as special collections, archives management, cataloging, and/or large units of the Central Library. 
• Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures; performs grant-writing activities for assigned specialized area.
• Participates in the selection, direction and supervision of staff; assigns and schedules work and evaluates staff performance. 
• Develops, implements, and evaluates services and programs in a designated area.
• Provides assistance to and advises patrons, including children, young adults, adults, and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Answers readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Manages special collections of multi-media resources for an assigned area of the Library by reviewing, selecting and recommending the deselection of library materials in a variety of formats, including digital collections and resources; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections to generate public support for library and fundraising efforts; serves as a liaison to support groups; makes and maintains positive ongoing relationships with external groups in order to identify community needs and enhance public service; takes the lead in anticipating changes in community needs and changing technology and information services, and plans how to address needs and implement changes..
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials, including government documents, maps, and pamphlets.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Acts as the Person-in-Charge in the absence of the Division Manager, Central Branch Manager, Branch Manager, or other management staff member, including making responsible and appropriate decisions based upon patron and branch or unit needs.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs to remain knowledgeable in technological advances that impact library services, cataloging practices for all media, including digital resources, and in current and emerging metadata standards, and publishing industry and library material distribution systems.
• Represents the department at professional meetings as required.
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles, techniques, and practices of staff supervision, training, and performance evaluation; program development and administration; principles and practices of budget preparation and administration.
• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult and children’s services, including provision of reader’s advisory services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.
• Library services and available resources.
• Techniques for promoting and publicizing library services, programs, and events.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Depending on assignment, in addition to the above:

• Principles and techniques of archival practice.
• Special subject knowledge in areas such as the wine industry, genealogy, and Sonoma County history.

Ability to:

• Serve as the subject expert in a highly specialized field.
• Hire, train, supervise, motivate, and evaluate assigned staff.
• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and participate in collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; four (4) years of experience as a professional librarian.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

Current vacancies are in the City Manager’s Office, Office of the Chief of Police, and the Public Works Department.

Under general supervision, performs a broad range of varied and challenging executive, technical and administrative support functions in support of a City department.

DISTINGUISHING CHARACTERISTICS:

The Executive Assistant is distinguished from lower office support positions in that it has more interfaces with officials, commissioners, public and private representatives, and the general public and performs more difficult functions requiring greater problem-solving and related to the organization and preparation of agenda reports, the review and compilation of data for management and staff reports, screening of inquiries and complaints, and the completion of independent research. 

ESSENTIAL FUNCTIONS:

• Provides administrative support to the department, and acts as staff liaison in screening visitors, answering callers, handling complaints, and directing electronic communications to appropriate parties.
• Schedules appointments and meetings, and arranges for travel or staff attendance at conferences, workshops, and professional associations.
• Coordinates and arranges for executive level representation at programs, special events, and functions.
• Assists the department with preparation of agendas and staff reports and supporting documents for meeting and presentation purposes.
• Compiles budgetary data and tracks account expenditures; purchases office supplies and equipment and researches information regarding vendors, contractors, and consultants.
• Prepares and edits correspondence, staff reports and activity reports.
• Conducts surveys and replies to requests for data; researches City and departmental records; prepares tables and exhibits; explains policies and practices; draws conclusions and recommends actions.
• Provides direction to office support personnel, as assigned; explains departmental procedures and policies.
• Establishes and updates departmental records and archives and recommends how this information may be used in various reports.
• Administers contracts and requisitions for professional services, products, and a variety of other materials; oversees payments of invoices and claims.
• May provide administrative support to City Commission and/or professional association by preparing agendas, taking minutes, researching items, and compiling, submitting and relaying presentational materials and information to members.
• May process and issue permits, specifications, citations, plan documents, and other legal records, and explains City and departmental procedures and requirements.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST – RECEPTION – ROHNERT PARK HEADQUARTERS

40 HOURS PER WEEK – FULL TIME

This position has a fixed (non-flexible) schedule of Monday – Friday from 8am – 5pm with a 1-hour lunch, while our Headquarters building is open to the public.

Please fill out the Supplemental Questionnaire as part of the application process.

THE POSITION:

Please see the attached job specifications for full details about this position.

TYPICAL DUTIES include, but are not limited to:

 Administrative / Reception duties:

• Open and close the front door of Headquarters (HQ) on time daily
• Professionally answer incoming phone calls to Library Headquarters (these can be anything from Library patrons, cold calls from vendors, quick transfers, etc). Excellent customer service skills are required and a broad knowledge of all Library operations and personnel is helpful in transferring callers to the right person, branch, or department.
• Greet and direct visitors, monitor the public entrance to HQ, maintain a safe and secure Reception area, and present a welcoming presence
• Print and post hard copies each morning of the scheduled meetings and trainings for the two HQ meeting rooms
• Print and post Commission meeting agendas to front door of HQ
• Collect and return materials belonging to schools back to the Sonoma County Office of Education
• Unpack and organize government documents that are received in the mail

Collection Services duties:

• Check-in new periodicals daily using the Serials module of Horizon, including printing and applying labels, barcodes, etc.
• Place purchase orders for new books and materials daily using the Acquisitions module of Horizon
• Receive, barcode and label comics for each branch
• Apply and encode RFID tags
• Receive and invoice shelf ready materials in the Acquisitions module of Horizon
• Work on special projects for the Cataloging Department as time allows
• Work on other miscellaneous projects relating to Collection Services functions or other HQ departments and admin managers as needed

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:               $23.51/hour to $29.37/hour plus benefits

CLOSING DATE:                5:00 pm, Friday, March 6, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

OCTOBER 2015

                     Revised: JULY 2019

      FLSA: NON-EXEMPT

LIBRARY SPECIALIST

Represented

Definition

Provides excellent customer service, performs a variety of clerical and technical library work related to materials support, circulation activities, and direct customer service within the Public Services Division; performs basic activities in acquisitions and processing, cataloging, and/or inter-library loan within the Collection Services Division according to defined procedures; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

This class works under general supervision, by a Supervising Library Specialist, Branch Manager, or other Librarian classification, wherein the assigned duties require the exercise of judgment or choice among pre-established actions, sometimes without clear precedents, but with concern for the consequences of the action. The employee may or may not work in close proximity to his/her supervisor. At the Public Services level, the employee may provide branch specific assistance to volunteers, Library Aides, and other inexperienced staff. At the Collection Services level, the employee may provide work direction and assistance to volunteers, Library Aides and other inexperienced staff in specific area of function.

Class Characteristics          

This is the journey-level materials support and customer service class in the clerical and technical library support series, assigned responsibility for the full range of circulation or collection services activities, including direct patron support and routine ordering, receiving, cataloging, and processing tasks.  Incumbents advise patrons of library policies, procedures, and services, resolve customer issues within established policies, and provide basic technological and reference support to customers.  Responsibilities also include assisting and training patrons on self-service equipment, answering routine directional and informational questions, and referring the more difficult technical or involved questions to appropriate paraprofessional or professional library staff. 

At this level, incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Maintaining confidentiality and security of patron accounts is an important part of the position.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This classification also performs shelving work and incumbents may provide general administrative and clerical support as needed.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.

Public Services Assignments:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Levies and collects fines and payments for lost, damaged and overdue materials; may waive fines and fees to a certain amount, and refers fine waiver questions and requests for larger amounts to a supervisor or manager.
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.
• Balances cash drawers and vending machine monies, and prepares deposits for the Budget and Finance Department.
• Retrieves, gathers, checks in, and organizes, sorts, routes and shelves materials
• May collect, receive, and process returned materials using a sorting machine.
• Ensures library material is in proper order and appearance (e.g. shelf facing).
• Sorts book and media delivered from other locations according to their branch stickers or patron hold/request slips; prepares materials for delivery to other branches and library systems.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting and sorting.
• Keeps magazines, periodicals, newspapers, telephone books, and other materials current and available for the public
• Refers more professionally advanced reference questions to appropriate library staff.
• Searches for and corrects sorting errors on bookshelves; relocates library materials as required
• Notifies management and/or security of issues related to public and/or safety.
• Cleans, mends, and repairs library materials according to effective conservation techniques within branch parameters; replaces bar codes, radio-frequency identification (RFID) tags and other identification as necessary.
• Orders supplies, distributes mail and prepares outgoing mail.
• May perform minor and routine maintenance on copy machines or computers.
• Maintains and processes various files, records, and reports; may perform other clerical and general office support tasks.

Collection Services Assignments – All:

• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Applies and encodes radio-frequency identification (RFID) tags.
• Accurately prints and applies bibliographic labels and spine labels.

• Processes new and current books, materials, periodicals, and gifts.
• Prepares materials for placement into circulation by covering books, applying appropriate labels, stickers, and other identifying materials.
• May be assigned to staff the Reception Desk at Library Headquarters; greets and directs visitors, monitors the public entrance of Headquarters; answers and transfers incoming phone calls to administration.

Acquisitions Assignments:

• Places orders for new books and materials in all formats; creates purchase orders in the Integrated Library System (ILS); receives and enters invoices into ILS; files invoices.
• Receives and organizes shipments of library materials; opens boxes and unpacks contents; verifies that contents of shipment match packing slip; inspects condition of materials.
• Communicates with external vendors; reports shortages, damaged items and other discrepancies to the appropriate vendor.
• Places orders for departmental supplies; distributes supplies to vendors and branches as needed.
• Manages Book Club inventory for the system; compiles annual calendar of book discussion group meetings; distributes books to branches.
• Oversees inventory, distribution to branches, and restocking of community resources.
• Opens, organizes and date stamps magazines, newspapers and microfilm received in the mail; review periodicals for damage and requests replacement issues from vendor; checks in periodical issues in the ILS; prints and applies periodical labels and barcodes; makes changes to serial control records and prediction patterns as needed; distributes periodicals to branches.

Cataloging Assignments:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

Interlibrary Loan Assignments:

• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

Qualifications

Knowledge of:

• Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library systems.
• Principles, practices, and techniques of effectively dealing with the public and public relations.

• Library classification, cataloging, and bibliographic terminology.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Basic training principles.

Ability to:

• Maintain accurate logs, records, and basic written records of work performed.
• Inspect the work of staff and volunteers; maintain established quality control standards; train staff in proper work procedures within defined guidelines.
• Identify and implement effective course of action to complete assigned work.

• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.

• Operate modern office equipment including computer equipment and specialized library services software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Employees may be required to either sit or stand for prolonged periods of time.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

POSITION SUMMARY:

Under general supervision, the Public Safety Specialist – Dispatch , as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch systems (CAD), and performs related work as assigned.

GENERAL ACCOUNTABILITIES: The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.

• Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.
• Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.
• Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.
• Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.
• Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel.
• Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency.
• Updates and maintains electronic records and logs of data pertaining to calls and activities.
• Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas).
• Act in the place of records staff for after-hours walk-in visitors to the Police Department.
• May assist with the training of new communications personnel.

MINIMUM POSITION REQUIREMENTS:

KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service.

SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public.

Accurately type 50 words per minute; maintain a wide variety of records related to police services; courteously and tactfully relate to the public and law enforcement personnel; process related police matters such as receive bail money, schedule court dates, etc.

PHYSICAL REQUIREMENTS AND GENERAL WORKING CONDITIONS: This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wear during work hours.

EXPERIENCE AND EDUCATION: Any combination of the listed experience and education requirements may lead to a qualifying application. A typical way to obtain the knowledge and abilities would be:

• Possession of a High School Diploma or G.E.D. equivalent is required.
• Completion of college-level coursework is highly desirable
• A minimum of one year of public safety call-taking and radio dispatching is required
• Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience

IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS:  Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

COMPENSATION:
This is a part-time, per diem position.
$50.00 to $67.00 hourly DOE
 

OTHER INFORMATION

Temporary employees are non-benefited, at-will positions. Since the City does not participate in Social Security and is required to provide an alternative retirement plan, you are required to participate in the City's defined contribution retirement plan through Nationwide where 3.75% of your gross compensation per pay period is deducted and put into the plan. The City matches this 3.75% for a total contribution of 7.5% of your gross compensation per pay period.

RECRUITMENT PROCESS:
The recruitment will remain open until the position is filled. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a polygraph examination, psychological exam, medical exam, and livescan background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.
 

EQUAL OPPORTUNITY EMPLOYER

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.