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The Grant R. Brimhall Library is currently accepting applications to fill a part-time Library Aide position in the Technical Service Division.  The position is responsible for general clerical duties associated with acquisitions, cataloging, and processing functions in the Library.

Primary Responsibilities

• Acquisitions procedures include preparing book orders, verifying book deliveries against invoices, and maintaining records of acquisitions
• Assisting in the copy cataloging process by searching and entering data in the automated library system to facilitate access
• Physical processing of materials including typing labels, covering books, and affixing radio frequency identification (RFID) tags
• Verifying and revising records in the database to ensure spine labels match items before sending to shelves
• Assisting in the preparation of monthly statistics, including running routine reports
• Assisting with Circulation duties including checking in/out of materials as needed

The work schedule is approximately fifteen hours per week.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST – COLLECTION SERVICES-

ROHNERT PARK HEADQUARTERS - 32 HOURS PER WEEK – PART TIME

We are seeking a customer service driven professional to perform routine library work in materials support for Collection Services at Rohnert Park Headquarters.

THE POSITION:

Please see the attached job specifications for full details about this position. The tentative schedule is Monday 8am-5pm, Tuesday-Friday 8am-2pm.

TYPICAL DUTIES include, but are not limited to:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.
• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

MINIMUM QUALIFICATIONS

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

 DESIRED SKILLS AND ABILITIES:

• Close attention to detail
• Ability to work independently while following established procedures

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:   $22.83/hour to $28.52/hour plus prorated benefits

CLOSING DATE:    5:00 pm, Friday, October 4, 2019

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application,

written test(s), skills assessment(s), and/or oral examination(s).

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARY SPECIALIST

                                                                                     Represented

Provides excellent customer service, performs a variety of clerical and technical library work related to materials support, circulation activities, and direct customer service within the Public Services Division; performs basic activities in acquisitions and processing, cataloging, and/or inter-library loan within the Collection Services Division according to defined procedures; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

This class works under general supervision, by a Supervising Library Specialist, Branch Manager, or other Librarian classification, wherein the assigned duties require the exercise of judgment or choice among pre-established actions, sometimes without clear precedents, but with concern for the consequences of the action. The employee may or may not work in close proximity to his/her supervisor. At the Public Services level, the employee may provide branch specific assistance to volunteers, Library Aides, and other inexperienced staff. At the Collection Services level, the employee may provide work direction and assistance to volunteers, Library Aides and other inexperienced staff in specific area of function.

Class Characteristics          

This is the journey-level materials support and customer service class in the clerical and technical library support series, assigned responsibility for the full range of circulation or collection services activities, including direct patron support and routine ordering, receiving, cataloging, and processing tasks.  Incumbents advise patrons of library policies, procedures, and services, resolve customer issues within established policies, and provide basic technological and reference support to customers.  Responsibilities also include assisting and training patrons on self-service equipment, answering routine directional and informational questions, and referring the more difficult technical or involved questions to appropriate paraprofessional or professional library staff. 

At this level, incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Maintaining confidentiality and security of patron accounts is an important part of the position.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This classification also performs shelving work and incumbents may provide general administrative and clerical support as needed.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.

Public Services Assignments:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Levies and collects fines and payments for lost, damaged and overdue materials; may waive fines and fees to a certain amount, and refers fine waiver questions and requests for larger amounts to a supervisor or manager.
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.
• Balances cash drawers and vending machine monies, and prepares deposits for the Budget and Finance Department.
• Retrieves, gathers, checks in, and organizes, sorts, routes and shelves materials
• May collect, receive, and process returned materials using a sorting machine.
• Ensures library material is in proper order and appearance (e.g. shelf facing).
• Sorts book and media delivered from other locations according to their branch stickers or patron hold/request slips; prepares materials for delivery to other branches and library systems.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting and sorting.
• Keeps magazines, periodicals, newspapers, telephone books, and other materials current and available for the public
• Refers more professionally advanced reference questions to appropriate library staff.
• Searches for and corrects sorting errors on bookshelves; relocates library materials as required
• Notifies management and/or security of issues related to public and/or safety.
• Cleans, mends, and repairs library materials according to effective conservation techniques within branch parameters; replaces bar codes, radio-frequency identification (RFID) tags and other identification as necessary.
• Orders supplies, distributes mail and prepares outgoing mail.
• May perform minor and routine maintenance on copy machines or computers.
• Maintains and processes various files, records, and reports; may perform other clerical and general office support tasks.

Collection Services Assignments – All:

• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Applies and encodes radio-frequency identification (RFID) tags.
• Accurately prints and applies bibliographic labels and spine labels.

• Processes new and current books, materials, periodicals, and gifts.
• Prepares materials for placement into circulation by covering books, applying appropriate labels, stickers, and other identifying materials.
• May be assigned to staff the Reception Desk at Library Headquarters; greets and directs visitors, monitors the public entrance of Headquarters; answers and transfers incoming phone calls to administration.

Acquisitions Assignments:

• Places orders for new books and materials in all formats; creates purchase orders in the Integrated Library System (ILS); receives and enters invoices into ILS; files invoices.
• Receives and organizes shipments of library materials; opens boxes and unpacks contents; verifies that contents of shipment match packing slip; inspects condition of materials.
• Communicates with external vendors; reports shortages, damaged items and other discrepancies to the appropriate vendor.
• Places orders for departmental supplies; distributes supplies to vendors and branches as needed.
• Manages Book Club inventory for the system; compiles annual calendar of book discussion group meetings; distributes books to branches.
• Oversees inventory, distribution to branches, and restocking of community resources.
• Opens, organizes and date stamps magazines, newspapers and microfilm received in the mail; review periodicals for damage and requests replacement issues from vendor; checks in periodical issues in the ILS; prints and applies periodical labels and barcodes; makes changes to serial control records and prediction patterns as needed; distributes periodicals to branches.

Cataloging Assignments:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

Interlibrary Loan Assignments:

• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

Qualifications

Knowledge of:

• Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library systems.
• Principles, practices, and techniques of effectively dealing with the public and public relations.

• Library classification, cataloging, and bibliographic terminology.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Basic training principles.

Ability to:

• Maintain accurate logs, records, and basic written records of work performed.
• Inspect the work of staff and volunteers; maintain established quality control standards; train staff in proper work procedures within defined guidelines.
• Identify and implement effective course of action to complete assigned work.

• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.

• Operate modern office equipment including computer equipment and specialized library services software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Employees may be required to either sit or stand for prolonged periods of time.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY ASSOCIATE – COLLECTION SERVICES-

ROHNERT PARK HEADQUARTERS - 20 HOURS PER WEEK – PART-TIME

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this part-time position performs a wide range of library duties as required in Collection Services at the Rohnert Park Headquarters. The tentative schedule is Monday-Friday 8am- 12pm.

TYPICAL TASKS include, but are not limited to:

• Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; receives and processes requests and holds.
• Receives inter-library loan requests; searches relevant database systems; confirms orders; upon receipt, verifies order and forwards item to patron; follows up on items to ensure a timely return to originating library.
• Responds to suggestions, requests, or concerns from library users or community members.
• Compiles library activity reports and statistics.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to graduation from an accredited four-year college or university; and two (2) years of work experience in library services.

KNOWLEDGE & ABILITIES:

Knowledge of:

• Principles and techniques used in bibliographic research.
• Library services and available resources.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• Make sound, independent decisions within established policy and procedural guidelines.

SALARY RANGE:                $25.21/hour to $31.49/hour plus prorated benefits

CLOSING DATE:                  5:00 p.m., Thursday, October 3, 2019   

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARY ASSOCIATE    

Under general supervision, provides excellent customer service, performs a variety of paraprofessional duties that follow established procedures and involve a variety of library support services such as reference, readers’ advisory, and collection maintenance and management; provides direct patron support through instruction and aid in the use of library resources; provides supplemental circulation services; may be assigned as the Person-in-Charge in the absence of higher-level Library staff; and performs related duties as required.

Receives general supervision from a Central Branch Manager, Branch Manager, or other management or supervisory staff.  May provide work direction, training, and functional supervision to clerical or technical staff and/or volunteers.

Class Characteristics

This is the journey-level class in the Library Associate series, functioning as support staff to a Branch Manager or Librarian by assisting patrons with reference questions and readers’ advisory.  Direct customer service is further provided through instruction and aid in the use of library resources including the catalog, databases, and equipment, as well as through supplemental circulation services as needed.  Incumbents participate in managing the collection through assisting in ordering activities.  Employees in this classification also regularly assist with collection maintenance by determining condition of materials and mending, discarding, or labeling as needed.  Participation in shelf maintenance activities including shelving, arranging, and weeding is also common.  At this level incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This class is distinguished from the Senior Library Associate class in that the latter performs a variety of complex paraprofessional library support duties of a specialized nature, provides lead direction, or may be assigned responsibility for the administration of a Special Collection or oversight of a Rural Station.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Receives and responds to questions from patrons concerning resources; answers reference questions from patrons or directs more difficult reference questions to appropriate Librarian.
• Advises patrons of library policies, procedures, and services in person and over the telephone.
• Uses the online catalog and other resources to assist patrons in locating and selecting books and reference materials; instructs patrons in the use of library equipment and resources including the Internet; conducts subject searches.
• Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; receives and processes requests and holds.
• May suggest selection of books and materials for purchase; assists in resource allocation and budget tracking. 
• May perform material ordering and bibliographic support for particular collections which includes assisting in compiling booklists and pathfinders; compiling orders from buyer’s lists and librarian selections and answering reference questions in the area of a specialty.
• Receives inter-library loan requests; searches relevant database systems; confirms orders; upon receipt, verifies order and forwards item to patron; follows up on items to ensure a timely return to originating library.
• Maintains shelf order including the shelving, arranging, and weeding of books and materials.
• Collects and accounts for fees and fines and makes deposits as necessary; keeps library records; may prepare cash reconciliations; may prepare related documentation.
• Assists the Central Branch Manager, Branch Managers, and Librarians with various administrative tasks and programs.
• May be scheduled as Person-in-Charge in the absence of higher-level Library staff.
• Responds to suggestions, requests, or concerns from library users or community members.
• Compiles library activity reports and statistics.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles and practices of paraprofessional library work, including library reference, readers’ advisory, and other library services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles and techniques used in bibliographic research.
• Library services and available resources.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Perform paraprofessional and basic professional library tasks as assigned including reference, readers’ advisory, collection management, and cataloging.
• Advise patrons on the use of library resources, equipment and facilities.
• Organize own work and the work of others, set priorities, and meet deadlines.
• Interpret, explain, and apply all relevant Library policies and procedures, and applicable Federal and State laws, codes, and regulations.
• Explain policies and procedures to patrons.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Equivalent to graduation from an accredited four-year college or university; and two (2) years of work experience in library services.

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

LIBRARIAN I or II, TEEN SERVICES- BILINGUAL (ENGLISH/SPANISH)  

ROSELAND- 20 HOURS PER WEEK – PART TIME

We are seeking a bilingual customer service driven library professional for our part-time Teen Services Librarian position at the Roseland Community Library. The ideal candidate will have strong outreach, technical, and training skills and be willing to work in a sometimes fast paced and often vibrant “all ages” environment. Share your talents and abilities while utilizing your librarian skills for community partnerships, basic to advanced computer training and downloadable Audio and eBook device help for the public.

The new location for the Roseland Community Library is scheduled to open in January 2020. New hires will be participating in training activities at various branches in the area, including the Central Santa Rosa Library and the current Roseland Community Library, prior to moving to the new location. Please visit https://sonomalibrary.org/locations/roseland-community-library/about-roseland-community-library to learn more about this exciting change! 

Tentative Testing: week of October 7th & Tentative Interviews- week of October 21st or 28th

THE POSITION:

Please see the attached job specifications for full details about this position. Please complete supplemental questionnaire.

Under general supervision, this part-time, benefitted position provides excellent customer service while performing a variety of professional teen library services, including reference, reader’s advisory, collection development, event planning, outreach, digital literacy training for the public, and performs related work as assigned.

TYPICAL TASKS include, but are not limited to:

•           Provides general reference and reader’s advisory services

•           Explains library policies and procedures to patrons and staff

•           Assists, advises and instructs patrons on the use of library materials and equipment, including automated catalogs, the Internet, various software, eBooks and audio book reading and listening devices and digital literacy in general

•           Conducts reference searches using a variety of database, online, and other search techniques

•           Helps to maintain and select the addition of books, reference materials, CD’s, DVD’s, electronic media, and other library materials

•           Assists at the Circulation Desk when needed.

•           Assists in and/or directs the preparation of exhibits and the organization and presentation of a variety of programs and events, as well as forming community partnerships for co-events

•           Leads book discussion groups

•           Promotes the Library out in the community, at schools, and events, and provides written outreach through community publications as well as press releases and other promotions; may represent the Library in meetings with the community or special interest groups

•           Helps to maintain social media connectivity to the library public.

•           Works collaboratively with staff, the community and special interest groups.

•           The Librarian II performs all of these tasks but at a more difficult, higher level. May serve as

Person-in-Charge when Branch Manager is absent.

MINIMUM QUALIFICATIONS:

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university. The Librarian II requires two years of appropriate professional experience working as a librarian, preferably in a public library. Must have a valid California driver’s license. Bi-lingual skills in Spanish are required.

SALARY RANGES:             Librarian I -   $29.95 - $37.42/hour

                                            Librarian II - $31.46 - $39.31/hour

CLOSING DATE:                5:00 pm, Friday, September 27, 2019

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

    OCTOBER 2015

                                                                                     FLSA: EXEMPT

LIBRARIAN I

                                                                                        Represented

Under direct to general supervision, provides excellent customer service, performs a variety of professional Library services in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives direct to general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers.

This is the entry-level class in the professional Librarian series and is designed to provide incumbents with the experience and training necessary to plan, organize, and provide library program services at the journey level with a minimum of supervision.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments are typically limited in scope and within the design and procedural framework established by higher-level employees.  As knowledge and experience are gained, the work becomes broader in scope; assignments are more varied, and are performed with more independence.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  This class is distinguished from Library Associate in that it has greater responsibilities requiring a broader scope and depth of technical knowledge and professional training.  The class is further distinguished from Librarian II in that the latter is the full journey professional level, capable of performing the full range of assigned functions with considerable independence and judgment.  The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.

    Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Answers readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in the preparation of exhibits and the organization and presentation of a variety of programs for library patrons.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

competencies

Knowledge of:

•       Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.
• Library services and available resources.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and participate in collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

LIBRARIAN II

                                                                                       Represented

Under general supervision, provides excellent customer service, performs a variety of professional Library duties in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers, and less experienced librarians.

This is the journey-level class in the professional Librarian series that functions as a specialist in a major program area such as children’s, young adult, adult, or cataloging, although incumbents may be temporarily assigned to other than the primary assignment as needs require. The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.  Appointment to Librarian II requires that the employee possess sufficient experience to perform competently at the full journey level.  Incumbents are expected to function independently with programs, projects, or technical assignments, provide training to other staff and volunteers, and lead projects and programs within their area of specialty.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices, including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments may include responsibility for piece of a major countywide function.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the program or service area to which assigned.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  The Librarian II is distinguished from Librarian III by the latter’s greater complexity of assignments, responsibilities that span multiple Library service areas, overall administration of a highly specialized and unique countywide function, the expectation to work with a greater amount of independence, exercising judgment and initiative, and the provision of supervision to support, technical, and paraprofessional staff and volunteers, as well as, part-time professional Librarians.    

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Develops, implements, and evaluates services and programs in a designated area such as adult services, children’s services, young adult services, and outreach.
• Provides difficult and extensive assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources, including automated catalogs and Internet software; assists with digital downloads.
• Answers routine to complex readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection development and management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books, reference materials, audiovisual materials, electronic media, Internet resources and other library materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds; may select books for a countywide collection; may manage collection budgets on a local or countywide basis.
• Recommends acquisition of equipment and policy and procedure revisions to improve patron service and efficiency in assigned program areas including adult, young adult, children, website services, or cataloging.
• Provides outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials, including government documents, maps, and pamphlets.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Represents the library in meetings with the community or special interest groups.
• Participates in library meetings related to assigned area.
• If assigned as an adult, young adult, or children’s librarian, directs the preparation of exhibits, organizes and presents programs, selects and recommends books and other materials including electronic media or online resources suitable for those being served, and provides reference services using a variety of media.
• If assigned as a cataloger oversees copy cataloging and creates original cataloging records, coordinates procedures for adding and deleting items with branch staff, maintains library standards for bibliographic records, upgrades catalog records as needed, and interprets cataloging policies to staff.
• May translate library materials from English into another language. 
• May plan and direct the work of non-librarian staff or volunteers.
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices, and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.  
• Library services and available resources.
• Techniques for promoting and publicizing library services, programs, and events.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Create, organize, and/or present appropriate programs for target age group.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and assist with collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; two (2) years of experience as a professional librarian.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST* BILINGUAL (ENGLISH/SPANISH) – ROSELAND

20 HOURS PER WEEK – PART TIME

* Pending classification study

We are seeking a bilingual customer service driven professional to perform routine library work at the Roseland Community Library.

The new location for the Roseland Community Library is scheduled to open in January 2020. New hires will be participating in training activities at various branches in the area, including the Central Santa Rosa Library and the current Roseland Community Library, prior to moving to the new location. Please visit https://sonomalibrary.org/locations/roseland-community-library/about-roseland-community-library to learn more about this exciting change! 

Tentative Testing: week of October 7th & Tentative Interviews- week of October 21st or 28th

THE POSITION:

Please see the attached job specifications for full details about this position. Please complete supplemental questionnaire.

TYPICAL DUTIES include, but are not limited to:

• Advises patrons of library policies, procedures, and services in person and over the telephone with a friendly and helpful attitude
• Registers patrons, enters patron information into library database and issues new or replacement library cards with accuracy; updates patron records; communicates with the patron about the procedure and explains rationale positively when denials are required
• Listens attentively to patron’s questions about library account and answers in a calm and professional manner
• Recognizes when a question needs to be directed to reference staff
• Proactively collects fines and payments for lost materials
• Assists patrons with the use of public computers and other electronic equipment
• Efficiently and accurately balances daily cash and prepares deposit
• Readily and proficiently uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; successfully incorporates the use of RFID and the StaffLink into daily circulation workflow
• Efficiently receives and processes requests and reserves
• Quickly and accurately sorts returned books
• Processes magazines and gift books in a neat and timely manner; keeps magazines, periodicals, telephone books and other materials current
• Readily provides clerical assistance to Librarians and other staff

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and one (1) year of clerical and office support work. An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. Bi-lingual skills in Spanish are required.

 DESIRED SKILLS AND ABILITIES:

• Ability to remain tactful when working with the public 
• Close attention to detail
• Ability to work independently while following established procedures

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:   $21.20/hour to $26.48/hour plus prorated benefits

CLOSING DATE:    5:00 pm, Friday, September 27, 2019

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application,

written test(s), skills assessment(s), and/or oral examination(s).

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

                                                                            Sonoma County Library                     Revised 10/01, 7/08

CLASS SPECIFICATION

Definition

LIBRARY TECHNICIAN III

Under supervision, performs routine library and clerical work in the areas of public services or materials support, either in acquisition processing and cataloging, or circulation activities, and performs other work as required.

Distinguishing Characteristics

This is the journey-level class in the Library Technician series. This class is distinguished from the Library Technician II in that the Librarian Technician III performs the full range of circulation, acquisitions processing, or similar duties and has greater responsibilities in the areas of materials management. It is distinguished from the Library Associate in that it is primarily concerned with duties related to materials and objects within the library’s collection rather than content within the materials.

Typical Duties

Depending on assignment, duties may include but are not limited to the following:

Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials.

Assists patrons with automatic self-service equipment; demonstrates use of equipment to staff and public; assists patrons with the use of public computers and other electronic equipment.

Advises patrons of library policies, procedures, and services in person and over the telephone; interprets circulation policies and procedures to the public.

Answer routine in-person and telephone directional and information questions; refers more difficult, technical or involved questions to appropriate library staff.

Sorts returned books and media; searches shelves for holds, “claims returned” or lost books;

mends or cleans returned materials, replacing bar codes and tags as necessary.

Registers patrons, enters patron information into library database and issues new or replacement library cards; updates patron records.

Answers patron questions about library account; searches for patron account issues and questions, attempts to resolve computerized circulation problems such as partial returns, claims returned, and damaged items.

Collects fines and payments for lost materials; balances cash and prepares deposits. Processes Supersearch and hold requests by searching shelves, filling requests, organizing

and routing materials to appropriate destination and tracing items not found.

Answers the telephone, directs callers and visitors to appropriate person or location; orders supplies; distributes mail; prepares outgoing mail; establishes, maintains and processes various files, records, and reports.

Processes magazines and gift books; keeps magazines, periodicals, telephone books and other materials current.

Places and tracks orders for materials generated by Librarians; enters information into the computerized ordering system; receives and enters invoices into appropriate computer application; files invoices.

Prepares various materials such as books, periodicals, newspapers and video- and audiotapes for circulation; enters information into circulation database or searches for and verifies the correct catalog entry; processes corrections and deletions in library database.

Performs copy cataloging using online resources; edits catalog records according to local standards; reviews vendor-provided marc records for accuracy; maintains bibliographic records.

Receives and organizes shipments of library materials; opens boxes and unpacks contents; insures contents of shipment match packing slip; inspects condition of materials and reports shortages, damaged items and other discrepancies to the appropriate vendor.

Receives and checks in current issues of periodicals into appropriate database; prepares and distributes materials to the appropriate branches.

Provides clerical assistance to Librarians and other staff.

Knowledge and Abilities

Knowledge of: basic practices and procedures of public library systems; standard office practices and procedures, including filing and the operation of standard office equipment; standard telephone use and etiquette; principles and practices for dealing with the public; business arithmetic; basic computer applications related to the work; record keeping practices; some knowledge of books, authors and library practices is highly desirable.

Ability to: learn library policies and patron and office procedures; learn various computer operations and how to use library and other online software programs; understand and follow written and oral instructions; organize own work and set work priorities; make accurate arithmetic calculations, including collection and accounting for money; collect, search, process and interpret basic data; interpret, apply and explain library policies and procedures; establish and maintain effective working relationships with those contacted in the course of the work.

Minimum Qualifications

Education: Two years of college coursework or two years of office support work which has involved dealing with the public.

Experience: Experience in using computer systems is high desirable.

Physical Demands

While performing the duties of this class, an employee is frequently required to stand, sit, and walk, often for extended periods of time; talk or hear, in person and by telephone; see to read printed materials and a computer screen; use hands and fingers to grasp, handle and feel objects and to use a keyboard and operate standard office equipment; engage in repetitive movement with hands and wrists; reach with hands and arms and lift up to and occasionally more than 25 pounds. Employees regularly may stoop, kneel, bend or crouch and push wheeled carts weighing up to and occasionally more than 100 pounds.

Part-time with Prorated Benefits (.625 FTE)

Come be part of the San Mateo Public Library team. You would be joining an organization whose mission it is to serve the community with a collaborative, innovative and professional spirit. The Library is looking for someone who embodies the City of San Mateo’s shared values of respect, creativity, inclusivity, transparency, and integrity, to provide a wide variety of literacy-based services and programs.

The San Mateo Public Library is a dynamic community resource and destination that includes the Main Library, a state of the art LEED Gold rated green building, and two community branch libraries.  The Library provides library services to residents of the City of San Mateo and the Town of Hillsborough and is part of the Peninsula Library System (PLS), a consortium of public library jurisdictions and community college libraries in San Mateo County.  The Library is also part of the Pacific Library Partnership, a consolidation of four library systems in the greater Bay Area of Northern California.

The San Mateo Public Library is seeking an energetic and motivated individual to be a part-time Literacy Specialist (.625 full-time equivalent).  In this position, the successful candidate will work collaboratively with a dedicated team of literacy staff comprising our Project Read program. Under the supervision of the Literacy Program Coordinator, the ideal candidate will work with Project Read staff to create fun, meaningful and literacy-focused programs and services for adults and families. The ideal candidate will also be a person with a passion for working with adult learners and tutors, demonstrating skill and innovation in the planning and implementation of various learning opportunities.

Look to some of the reasons why the City of San Mateo is a great place to work,

https://youtu.be/XNAF7GZUNl8?list=PL3QUX6-y-89-D28g895DzvObmoD89Dqdn

• Plan and present volunteer training workshops and programs; match volunteer to appropriate literacy activity and match students with volunteer tutors; prepare and provide instructional plan for students and trains tutors in implementing lesson plans; administer adult literacy student assessments.
• Plan, organize, and implement instructional and supportive workshops and activities for students and volunteers, which may include writing workshops, reading groups, continuing education sessions and support groups.
• Plan, organize, and implement family events and story times for literacy program clients.  Plan and implement early childhood literacy program and assists and collaborates with professionals involved with the program.
• Plan, organize, and provides student and tutor recognition events and develop, design, and create promotional materials and displays.
• You may be required to work nights and weekends, so demonstrating work schedule flexibility it essential.

For a complete list of duties, reference our job specifications at www.cityofsanmateo.org

JOB DESCRIPTION

The Coordinator is responsible for providing the highest quality of guest service to all visitors. The Coordinator will be responsible for administrative duties and assist at various City facilities, as assigned. In addition, the Coordinator will monitor facility rentals and support the special events. This is potentially a year around part time position.

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

• Provide excellent customer service  while performing assigned duties and have strong telephone and follow up skills
• Maintain a high degree of confidentiality in performing all aspects of assigned duties
• Process financial transactions and maintain accurate accounting records
• Communicate facility/program features to potential clients/groups
• Complete all daily opening and closing tasks in a timely manner
• Assist in protecting and safeguarding all property assets
• Resolve guest/participant concerns as needed
• Attend training and staff meetings as assigned

• Supervise part-time employees in Supervisor’s absence and update employees on schedules and other essential tasks
• Perform other duties as assigned

SUPERVISION EXERCISED AND RECEIVED

General supervision is provided by Recreation Supervisor or Assistant Recreation Supervisor

Excellent opportunity to provide customer service duties in support of box office operations. Currently, there are two part-time positions available in the Box Office of the City’s Cultural Affairs Department.

Primary responsibilities:

• Provide assistance to  patrons both in person and over the phone
• Perform cashiering functions in support of theatre ticket sales
• Assist in the processing of subscription, single ticket, group and school ticket sales utilizing a computerized box office ticket system
• Assist with will-call pickup transactions

Flexible schedule not to exceed 20 hours per week.  Must be available evenings and weekends.     

Box Office hours vary based on show schedule.  Box Office business hours:  Tuesday through Sunday, 12:00 pm to 5:00 pm and Monday-Sunday, each day shows are scheduled, until approximately 8:30 pm.  

Final Filing Date:  Open until filled

POSITION:  The Police Public Service Assistant III works within the Police Department’s Animal Services Unit to provide customer service to the many people visiting the animal shelter. Duties include taking in stray and surrendered animals, adoption interviews, answering phones and e-mails as well as animal behavioral assessments.  In addition, the PSA III will assist the shelter officer with other related tasks.  This is a long-term temporary assignment and may work up to 20 hours per week.

EXAMPLES OF DUTIES:

· Provide customer service including public counter, phones and e-mails.

· Initiate and maintain animal records (paper and electronic) in an organized, systematic manner

· Facilitate adoptions: show animals, counsel potential adopters, process adoptions paperwork, follow-up via phone call/email        

· Provide feedback to supervisory staff regarding animal plans (behavior modification, surgery, foster, adoption, euthanasia)

· Assist medical support team ensuring that animals receive necessary medications and are scheduled for spay or neuter surgery

· Administrative duties for shelter including Lost and Found Reports, email and voicemail

· Assist with behavior assessments for placement of animals

· Outreach to adoption partners

· Assist with enrichment of shelter animals

· Process incoming animals, stray and owner surrendered.

· Ability to perform cash, check and credit card transactions.

· Perform related duties as assigned.

QUALIFICATIONS:  Qualified candidates need to be Knowledgeable in modern office practices and Microsoft Office Suite.  Excellent customer service, strong organization and communication skills are also required for this position. You must be 18 years old to apply for this position. Previous animal handling experience preferred.

BENEFITS:  There are no benefits for this temporary assignment.

APPLICATION INSTRUCTIONS:  To be considered for this position, submit a completed City application and resume through our online application system at fremont.gov/apply or The Human Resources Department at 3300 Capitol Avenue, Building B, Fremont, CA 94538 has a kiosk you may use to apply online.

This position will remain open until filled and may close without further notice.

SELECTION PROCESS:  The process may include individual and/or panel interviews, Police Department background investigation or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process.  Meeting the minimum qualifications does not guarantee an invitation to participate in the process.

The City of Fremont is an Equal Opportunity Employer.

Reasonable Accommodation:  We will make reasonable efforts in the selection process to accommodate persons with disabilities.

 Please advise Human Resources of any special needs in advance by calling (510) 494-4660